...Maleki ah.maleki@rutgers.edu Description The field of organizational behavior (OB) is about understanding how people and groups in organizations behave, react, and interpret events. It also describes the role of organizational systems, structures, and processes in shaping behavior, and explains how organizations really work. Drawing from fields including management, anthropology, sociology, information technology, ethics, economics, and psychology, OB provides a foundation for the effective management of people in organizations. Because it explains how organizations work from individual motivation to team dynamics to organizational structure, knowing about OB is essential to being effective at all organizational levels. Because an organization’s people are responsible for gaining and keeping a competitive advantage, understanding how to mobilize and motivate employees is critical to organizational performance. Businesses excel when employees understand how their behaviors influence an organization’s performance and enable strategy execution, and when they are led effectively and are motivated to do their best. Competitors can often copy a firm’s technologies, products, processes, and structures, but it is difficult to duplicate a core of talented, knowledgeable, motivated employees who work together to achieve the firm’s goals and who care about their firm’s success. Understanding and practicing OB concepts is critical to understanding organizations and gives individuals, managers...
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...CHAPTER 1 - INTRODUCTION TO ORGANIZATIONAL BEHAVIOR CHAPTER OBJECTIVES After reading this chapter students should be able to: 1. Define organizational behavior (OB). 2. Identify the primary behavioral disciplines contributing to OB. 3. Describe the three goals of OB. 4. List the major challenges and opportunities for managers to use OB concepts. 5. Describe how OB concepts can help make organizations more productive. 6. Discuss why work force diversity has become an important issue in management. 7. Explain how managers and organizations are responding to the problem of employee ethical dilemmas. 8. Discuss how knowledge of OB can help managers stimulate organizational innovation and change. LECTURE OUTLINE I. THE FIELD OF ORGANIZATIONAL BEHAVIOR A. Definition 1. Organizational behavior is the systematic study of the actions and attitudes that people exhibit within organizations. (ppt 4) 2. Key parts of the definition a) Systematic study (ppt 5) 1) The use of scientific evidence gathered under controlled conditions and measured and interpreted in a reasonably rigorous manner to attribute cause and effect. (ppt 6) 2) OB—its theories and conclusions—is based on a large number of systematically designed research studies. b) Systematic study of actions (or behaviors) and attitudes include three areas: productivity, absenteeism, and turnover. (ppt 7) 1) Managers clearly are concerned...
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...[pic] Submitted To Course Instructor: Mr. Abu Hena Mostafa Kamal Course Title: Human Resource Management Course Code: Fin 502 Program: MBA Department of Business Administration University of Asia Pacific Submitted By Mohammed Nayeem Ul Hasan ID: 12206047…………... Md. Mahmudul Haque ID: 11206010………….. Md. Ashraful Islam ID: 12106021………….. Date of Submission: (22/06/13) Letter of Transmittal To The Honorable Course Instructor Mr. Abu Hena Mostafa Kamal Department of Business Administration Program: MBA Course Title: Human Resource Management. University of Asia Pacific Sub: A Visit Report on Human Resource Policies & practice (Al-Muslim Group). Dear Sir, Here in our report on “Human Resource Practice in an Organization”. You assigned us to prepare this report as a part of Human Resource Management course requirement. While writing this report, we have tried to follow the given instruction. This report will help us to know the present situation of human resource in an organization. We have tried to gather accurate information about this topic. We sincerely...
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...Robbins & Judge Organizational Behavior 14th Edition What Is Organizational Behavior? Kelli J. Schutte William Jewell College Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 1-0 Chapter Learning Objectives After studying this chapter you should be able to: – Demonstrate the importance of interpersonal skills in the workplace. – Describe the manager’s functions, roles, and skills. – Define organizational behavior (OB). – Show the value to OB of systematic study. – Identify the major behavioral science disciplines that contribute to OB. – Demonstrate why few absolutes apply to OB. – Identify the challenges and opportunities managers have in applying OB concepts. – Compare the three levels of analysis in this book’s OB model. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 1-1 The Importance of Interpersonal Skills Understanding OB helps determine manager effectiveness – Technical and quantitative skills are important – But leadership and communication skills are CRITICAL Organizational benefits of skilled managers – Lower turnover of quality employees – Higher quality applications for recruitment – Better financial performance Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 1-2 What Managers Do They get things done through other people. In order to facilitate that process managers: – Make decisions – Allocate resources – Direct activities of others to attain goals ...
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...中国最受西方人推崇欣赏的优秀管理者是谁？ Page 6 3 有效的目标管理 无论对组织还是个人：目标的意义 To succeed is to select a goal,determine a course of action that will bring you to that goal and then hold to that action until the goal is reached . Page 7 有效的目标管理 开篇箴言1:成功就是逐步实现有价值的事先决定的个人或企 业目标。 不同的目标产生不同的结果 Page 8 4 有效的目标管理 哈佛大学的试验 所占比例 27% 60% 10% 3% 目标状态 成就 Page 9 有效的目标管理 开篇箴言2：看不到目标比死还可怕 故事分享：军阀惩罚犯人的方式 Page 10 5 有效的目标管理 开篇箴言3：千万不要忘了真正的目标是什么 故事分享： Spring book草原上羊群跳悬崖的故 事 Page 11 有效的目标管理 开篇箴言4：目标不想成为口号，就得分解,步步管 控 理论分享： X理论 与 Y理论 Page 12 6 有效的目标管理 X • • 假设 员工天生不喜欢工作，只要可能，他们就会逃避责任 由于员工不喜欢工作，必须采取强制措施与惩罚办法迫使他们实现组 织目标 • • 员工只要有可能就会逃避责任，安与现状 绝大多数人喜欢安逸，没有雄心壮志 Page 13 有效的目标管理 Y 假设 • • • • 员工视工作如休息、娱乐般自然 如果员工对某项工作作出承诺，他们会自我指导，以完成任务 一般而言，每个人不仅能够承担责任，而且会主动寻求承担责任 绝大多数人都具备正确作出决策的能力，而不仅仅是管理者自身 Page 14 7 Start With the End in Mind The Secret of Success Know Know Believe in you are going. you are doing. you are doing. 2010-9-14 15 Class Method • Usual: Especially Large Sections – – – – pure lecture Few questions Fewer answer Little interaction • This course – – – – – Some Lots of Many Lots of Lots of 16 2010-9-14 8 Teaching and Learning Activities Organizing Self-managing Team skills Communication and leadership skills Behaviour modification Team building Communication experi Leadership simulation Thinking Initiative The gap between theory and practice Build new theory 2010-9-14 17 ...
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...1 Student: ___________________________________________________________________________ 1. Which of these statements about the field of organizational behaviour is FALSE? A Organizational behaviour scholars study individual, team and structural characteristics that influence . behaviour within organizations. B. Leadership, communication and other organizational behaviour topics were not discussed by scholars until the 1940s. C. Organizational behaviour emerged as a distinct field around the 1940s. D. The field of OB has adopted concepts and theories from other fields of inquiry. E. OB scholars study what people think, feel and do in and around organizations. Which of these statements about the field of organizational behaviour is TRUE? A. Organizational behaviour emerged as a distinct field during the 1980s. B. The origins of some organizational behaviour concepts date back to Plato and other Greek philosophers. C. Information technology has almost no effect on organizational behaviour. D.The field of organizational behaviour relies exclusively on ideas generated within the field by organizational behaviour scholars. E. The origins of organizational behaviour are traced mainly to the field of economics. In the field of organizational behaviour, organizations are best described as: A. legal entities that must abide by government regulations and pay taxes. B. physical structures with observable capital equipment. C. social entities with a publicly stated set of formal goals...
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...http://www.monash.edu.au/pubs/2016handbooks/units/index-byfaculty-bus.html The information contained in this unit guide is correct at time of publication. The University has the right to change any of the elements contained in this document at any time. Last updated: 19 Feb 2016 Table of contents 1 Table of contents Unit handbook information 4 Synopsis 4 Mode of delivery 4 Workload requirements 4 Unit relationships 4 Prerequisites 4 Prohibitions 4 Co-requisites 4 Chief Examiner 4 Unit Coordinator(s) 5 Tutor(s) 5 Academic overview 5 Learning outcomes 5 Teaching approach 5 Unit schedule Assessment summary 7 8 Second marking 8 Return of final marks 8 Exam viewing 8 Assessment criteria 9 Assessment requirements 9 Hurdle requirements 9 Participation 9 Assessment tasks 9 Examination(s) 13 Extension and penalties 13 Returning assignments 14 Resubmission of assignments 14 Referencing requirements 14 Assignment submission 14 Feedback 15 Learning resources 16 Required resources 16 Technological requirements 16 Q Manual 17 2 Recommended resources Other information 17 17 Policies 17 Graduate Attributes Policy 18 Student Charter 18 Student Services 18 Monash University Library 18 Disability Support Services 18 Other unit information ...
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...Chapter 4 DEFINING THE PROJECT Chapter Outline 1. Step one: Defining the project scope A. Employing a project scope checklist 1. Project objective 2. Deliverables 3. Milestones 4. Technical requirements 5. Limits and exclusions 6. Review with customer 2. Step two: Establishing project priorities 3. Step three: Creating the work breakdown structure A. Major groupings found in a WBS B. WBS development 4. Step four: Integrating the WBS with the organization 5. Step five: Coding the WBS for the information system 6. Project rollup 7. Process breakdown structure 8. Responsibility matrices 9. Summary 10. Key terms 11. Review questions 12. Exercises 13. Case: Manchester United Soccer Club Chapter Objectives • To recognize the importance of a complete scope statement acceptable to your customer as a condition for project success • To layout guidelines for creating a WBS for a project • To demonstrate the importance of WBS to the management of projects and how it serves as a database for planning and control • To demonstrate how the OBS establishes accountability to organizational units • To apply a WBS to a case or suggested project Review Questions 1. What questions does a project objective answer? What would be an example of a good project objective? The project objectives answsers what, when, and how much. To replace the Williamette bridge by August 3rd at a cost not to...
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...| LEARNING OBJECTIVES After studying this chapter, students should be able to: 1. Define organizational behavior (OB) 2. Describe what managers do 3. Explain the value of the systematic study of OB 4. List the major challenges and opportunities for managers to use OB concepts 5. Identify the contributions made by major behavioral science disciplines to OB 6. Describe why managers require a knowledge of OB 7. Explain the need for a contingency approach to the study of OB 8. Identify the three levels of analysis in this book’s OB model CHAPTER OVERVIEW Managers need to develop their interpersonal or people skills if they are going to be effective in their jobs. Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within an organization, then applies that knowledge to make organizations work more effectively. Specifically, OB focuses on how to improve productivity, reduce absenteeism and turnover, and increase employee citizenship and job satisfaction. We all hold generalizations about the behavior of people. Some of our generalizations may provide valid insights into human behavior, but many are erroneous. Organizational behavior uses systematic study to improve predictions of behavior that would be made from intuition alone. Yet, because people are different, we need to look at OB in a contingency framework, using situational variables...
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...Introduction to the Field of Organizational Behavior People differ from each other in their needs and values. Group effort eases their task of achieving organizational goals effectively. Human relations can be defined as motivating people in organizations to work as a team. Although human relationships have existed from quite some time in the past, the study of human relations has developed only recently. Social sciences like sociology, psychology, anthropology, economics and political science have contributed to the development of OB and human relations. Human relations and OB play a significant role in the development of the skills of employees and the improvement of organizational performance. Various studies and theories in the field of organizational behavior have given new insights into the behavior of people at work. The most important studies are the Hawthorne studies, Theory X and Theory Y, and Theory Z. The Hawthorne Studies, conducted by Elton Mayo at the Western Electric Company, was the first systematic study that recognized the significance of informal groups in the workplace and its impact on productivity. The conclusion drawn from these studies was that it was security and recognition, not just good physical working conditions that bring a drastic improvement in productivity. Moreover, informal groups operating within the work settings exert strong control over work habits of individual workers. Douglas McGregor formulated two theories called Theory X and Theory...
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...A Report on An analysis on OB application of Emotions & Moods: The case study of Shahjalal Islami Bank Limited A Term Paper on An analysis on OB application of Emotions & Moods : The case study of Shahjalal Islami Bank limited Course Name : Organizational Behavior Course Code : F-301 Submitted To: Samia Sultana Tani Professor Department of Finance Faculty of Business Studies University of Dhaka Submitted By: Group No: Submission Date: 1st July,2015 [ ii ] Group Profile: SL No. | Name | ID | Marks | 1 | Shaidur Rahman | 19-059 | | 2 | Niaz Mohammad | 19-061 | | 3 | Sharmin Jahan | 19-085 | | 4 | Momtaz Jahan | 19-091 | | 5 | Ferdaus Akter | 19-117 | | 6 | Mosavvir Al Ashick | 19-131 | | 7 | Sampa Mandol | 19-153 | | 8 | Shanjida Shoma | 19-195 | | 9 | Tahsinun Nur | 19-203 | | 10 | Sumaya Eysmin | 19-205 | | [ iii ] Acknowledgement First of all we express our gratitude from heart to the Beneficent, the Merciful & Almighty Allah for giving us the strength and patience to prepare this term paper within the programmed time. We are deeply indebted to our course teacher, Samia Sultana Tani , Professor , Department of Finance, Faculty of Business Studies, University of Dhaka, for her co-operation and precious contribution in preparing the report. It gave us the opportunity to know and prepare the report...
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...Chapter 6 Reading Excel Worksheets 0.1 0.2 Introduction.............................................................................. Error! Bookmark not defined. A Section Title .......................................................................... Error! Bookmark not defined. Demonstration: .............................. Error! Bookmark not defined. Exercises .................................................................................. Error! Bookmark not defined. 0.3 0.4 Chapter Summary ................................................................... Error! Bookmark not defined. Solutions .................................................................................. Error! Bookmark not defined. Solutions to Exercises .............................................................. Error! Bookmark not defined. Solutions to Student Activities (Polls/Quizzes) .......................... Error! Bookmark not defined. 6-2 Chapter 6 Reading Excel Worksheets 6.1 Using Excel Data as Input 6-3 6.1 Using Excel Data as Input Objectives Use the DATA step to create a SAS data set from an Excel worksheet. Use the SAS/ACCESS LIBNAME statement to read from an Excel worksheet as though it were a SAS data set. 3 Business Scenario An existing data source contains information on Orion Star sales employees from Australia and the United States. A new SAS data set needs to be created that contains a subset of this existing data source. This...
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...School of Management MGMT101 Introduction to Management Trimester 2, 2014 COURSE OUTLINE ------------------------------------------------- Names and Contact Details COURSE COORDINATOR UNDERGRADUATE PROGRAMME MANAGER Sashi Meanger Garry Tansley Room: RH919, Rutherford House Room: EA105 Phone: 463-6942 Phone: 463-6968 Email: Sashi.Meanger@vuw.ac.nz Email: Garry.Tansley@vuw.ac.nzpaul.singh@vuw.ac.nz ADMINISTRATOR Misa Ito Room: RH1022, Rutherford House Phone: 463-5397 Email: Misa.Ito@vuw.ac.nz Trimester Dates Teaching Period: Monday 14th July – Friday 17th October Study Period: Monday 20th October – Thursday 23rd October Examination Period: Friday 24th October – Saturday 15th November (inclusive) Withdrawal from Course 1. Your fees will be refunded if you withdraw from this course on or before Friday 25th July 2014. 2. The standard last date for withdrawal from this course is Friday 26th September. After this date, students forced to withdraw by circumstances beyond their control must apply for permission on an ‘Application for Associate Dean’s Permission to Withdraw Late’ including supporting documentation. The application form is available from either of the Faculty’s Student Customer Service Desks. Class times and room numbers Lectures: | 10048 | Monday & Wednesday | 8.00 – 8.50am | New Kirk KKLT303 | | 10049 | Monday & Wednesday | 10.00 – 10.50am | McLaurin...
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...Chapter 1 What Is Organizational Behavior? Learning Objectives After studying this chapter, students should be able to: 1. Demonstrate the importance of interpersonal skills in the workplace. 2. Describe the manager’s functions, roles, and skills. 3. Define organizational behavior (OB). 4. Show the value to OB of systematic study. 5. Identify the major behavioral science disciplines that contribute to OB. 6. Demonstrate why few absolutes apply to OB. 7. Identify the challenges and opportunities managers have in applying OB concepts. 8. Compare the three levels of analysis in this book’s OB model. Instructor Resources Instructors may wish to use the following resources when presenting this chapter. Learning Catalytics Questions: Instructor Directions and Follow-Up Organizational Behavior Concept | LC Question | Instructor Directions and Follow-Up | Management skills and managerial activities | Refer to the allocation of activities by time for average, successful, and effective managers. Prioritize how you spend your time as a college student. | This is a good discussion starter on managerial activities and what is important. First, make the connection for students between activities that managers spend their time on and similar activities that college students spend their time on. Next, display results from the class and compare with the Luthans results. For example: * Traditional management = making decisions, planning...
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...The Assignment BUS 520 Meaning of action: semantic vs pragmatic. The importance of language : How we speak about action; what are the specific circumstances between actors. Language creates new meanings. New linguistic meanings create new possibilities and social realities. And language and action inform each other. Example: the statement “Jump from the window!” can mean many things. The statement can be “reinterpreted in many ways” and “different kinds of actions” are compatible/triggered by that statement, other than the literal interpretation and action that reflects the literal meaning. Semantics views action as propositional sentences. Seen as statements that someone makes to someone about something; they refer to events in the world (mere descriptions of things). Theory of action: from what? To Why? To who? (the agent). Focusing too much on What? and Why? and losing track of Who? (The who? Is ultimately needed for understand action from an ethical perspective.) We need to understand action related to an agent (not just a logical agent but a self). Attribution (of predicates) to a logical subject is not the same as: Ascription to a self where the agent can self-designate himself in the action he performed (or better yet, that he has not yet performed). Imputation (of moral value to an action) is an improvement over attribution but it is not enough. We must distinguish between event vs. action, knowing how vs. knowing that. Action can...
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