...reducing the wait time and creating an experience that the customers will enjoy, Mario believes that his business will grow. There are day’s that the wait time is too long, which in return is causing some customers to leave and go elsewhere. As of recently, Mario has decided for a period of two months that he will allow his grandson to make the necessary changes that are needed in order to maximize profits for the business. If Mario’s grandson proves to be an asset to the pizzeria and is able to create a system that is sustainable, Mario will then pass his business down to his grandson. One of the first deciding factors that Mario’s grandson must make is to identify problems or potential problems that can create a loss for the business. After a review of the pizzeria’s layout, it shows that there are 14 tables that sit four customers at a time, and two tables that sit two customers, which include a wait staff of four employees and two kitchen workers. In order for Mario’s grandson to reduce his customers wait time of nine minutes he must make the necessary changes to the pizzeria’s overall layout in order to seat more customers. Mario’s grandson ultimately decides to accommodate for 10 tables that would seat four customers at a time, and eight tables that would seat two. However, the wait staff of four employees, and two kitchen workers would remain the...
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...Allied Office Products yesterday, I went to Monash Clayton for a seminar, Cover Letter Seminar, just for 1 hour, but I think it was useful. after this semester, i need to go for a work...there will be some similar seminars held on Monash Clayton in the next few weeks. i will go to there. after the seminar, i went home, but I totally lost in the Monash Clayton, becasue it is so huge...I study in Monash Caulfield, just few buildings in there. But Monash Clayton...I think 70 buildings in there...it took me 20 minutes to find the bus loop... next, I put on some old assignment, Advanced Managment Accouting. there were a lot of case study when I learned that unit, but now, the teacher was changed, so the assignment was changed... anyway, the requirements: 1. Conduct a SWOT analysis 2. Using the information in the text and in Exhibit 5, calculate ‘ABC’ based service costs for the TFC business. 3. Using your new costing system, calculate distribution services costs for ‘Customer A’ and ‘Customer B’. 4. What inferences do you draw about the profitability of these two customers? (hint: you can compare the ‘old’ method to the ‘abc’ method using customer profitability analysis in a table format; you can show this by: Sales less Product Costs less Service Fees = Gross Profit You can also show Gross Profit as a % 5. Should TFC implement the SBP pricing system? Give reasons. 6. What managerial advice do you have for Allied about the Total For Control (TFC) business? How...
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...regional distributor of office supplies to institutions and commercial businesses. It offered a comprehensive product line ranging from simple writing implements (such as pens, pencils, and markers) and fasteners to specialty paper for modern highspeed copiers and printers. MOP had an excellent reputation for customer service and responsiveness. Warehouse personnel at MOP’s distribution center unloaded truckload shipments of products from manufacturers, and moved the cartons into designated storage locations until customers requested the items. Each day, after customer orders had been received, MOP personnel drove forklift trucks around the warehouse to accumulate the cartons of items and prepare them for shipment. MOP ordered supplies from many different manufacturers. It priced products to its end-use customers by first marking up the purchased product cost by 16% to cover the cost of warehousing, order processing, and freight. Then it added another 6% markup to cover the general, selling, and administrative expenses, plus an allowance for profit. The markups were determined at the start of each year, based on actual expenses in prior years and general industry and competitive trends. Midwest adjusted the actual price quoted to a customer based on long-term relationships and competitive situations, but pricing was generally independent of the specific level of service required by that customer, except for desktop deliveries. Typically, MOP shipped products to its customers using...
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...Data Protection Act 1998 (DPA) which the council must adhere to when processing personal data. The DPA defines processing as obtaining, organising, adapting, accessing, using and deleting. 1. First Principle “Personal data shall be processed fairly and lawfully” In order to comply with the first principle; one of the following conditions from Schedule 2 must be met if personal data is being processed: 1. The ‘data subject’ has given their consent 2. The processing is necessary a. For the performance of a contract to which the data subject is party, or b. For the taking of steps at the request of the data subject with a view to entering a contract 3. The processing is necessary to comply with legal obligation 4. The processing is necessary in order to protect the vital interests of the data subject 5. The processing is necessary for the Administration of justice 6. The processing is necessary for the legitimate interests of the data controller (except where unwarranted because of prejudice or legitimate interests of data subject) 2. Second Principle ‘Personal data shall be obtained only for one or more specified and lawful purposes and shall not be further processed in any manner incompatible with those purposes’ To comply with the second principle, the council must inform the Information Commissioner of all the purposes for which it processes personal data. If the reasons for processing this information are changed, both the Information Commissioner and...
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...Study In order to be efficient and to maximize growth and profitability, it is critical to evaluate basic operations and determine where the potential problem areas are. Before any analysis can be done, a clear and concise object in operations need to be defined. Eastern Gear is growing at a rapid rate and a plan for growth is necessary. Currently, there are inefficiencies in taking in taking orders. Not all of the necessary information such as tolerances or finishes is obtained at the time that the order is placed. Also, at the time the order is placed is when the raw materials are ordered which adds an additional 1-2 weeks of processing time. Aside from the additional processing time from not keeping raw materials on hand, production time has increased from 2 weeks after receiving materials to 4 weeks. The increase in production time is due to recent addition of processing large orders, which subsequently increases the amount of time needed for smaller orders. Time management is critical in managing efficiency. There are bottlenecks and they may vary from different machine centers. 90% of the time is spent waiting for a machine to become available and the other 10% is spent actually using the machine. In addition the layout of the facility allows for additional travel time than what is necessary. Each problem is described more in depth below. Problem #1 – Issues with the order taking process. There is only one person who takes orders. And when the order is taken sometimes...
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...Background of the Study PC World is located at Quezon City, Manila. The Pc World opens at exactly 8am to 8pm Monday to Saturday. The nature of their business are selling computer parts like Flashdrive , Motherboard , Mouse , Videocard , Memory etc. Manual Transaction are visible in PC World. It is one of the newest PC store in town. It built by Mr. Richard Galvez 1.2 Statement of the Problem -The following statements are the current problems in the PC World. 1.2.1 General Problem The current manual system gives a slower , Inaccurate and unreliable data -Problem arises on Pc world since they’re using manual on all of their transaction resulting to slow service 1.2.2 Specific Problem Manual transaction makes the processing and validating of the inventory a time consuming task. -Supplies being delivered by the Supplier was counted and processed manually,And the Supplies that are being added and Out are also using manual transaction. Thus errors in counting and doing reports may be committed. 1.3 Objectives of the Study -Our main objective is to create and develop a computerized system that will help PC world in their transactions. 1.3.1 General Objective -To create a computerized Inventory System for PC World that will make the transaction easier , faster , and secure...
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...products and services on offer. IT is a determinant factor in success of the website as it opens their market to a whole new range of customers as increasingly more people choose to shop online due to its obvious convenience. Information systems also are responsible for supporting various functions within the company and across different departments such as: Marketing Jessops online services are a platform to not only sell products, but an essential place to advertise their products too. Furthermore data storing is used to build customer profiles. Every time a purchase is made by a registered costumer, those data are stored and then processed in order to build a typical customer profile. This can then be used in the future to suggest products and offers to costumers with similar interests. Offering more In order to differentiate themselves from their competitors and gain an advantage, Jessops also offers customers a free 10 GB storage facility that can be accessed in store or online. This allows costumers an alternative way to store their data safely. Protection of customer’s privacy is the most important issue to consider. The most effective security softwares have been employed to assure the costumers that not only their images are stored safely but that their privacy is also protected....
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... Hi-Ho Yo-Yo, Inc. 2 First we must incorporate priority rules. Priority rules are regulations which determine in which succession the orders in front of a production line should be worked (Stevenson 2011, p. 712). In deciding what priority rules to acclimate, an organization such as Hi-Ho Yo-Yo, Inc. should achieve the following objectives: 1. Meet due dates of the customers if the product goes directly to them or the downstream operations if the product is but an input of another. 2. Minimize the time the order spends within the process including wait time. 3. Minimize work-in-process inventory which inevitable ties resources which can otherwise be used in more productive activities. 4. Minimize idle time of both machine and human resources. Given these objectives, Hi-Ho Yo-Yo, Inc. can choose from different priority rules and some of the most popular are as follows: (Retrieved from table 16.2, Stevenson 2011, p. 712). First Come First Serve If Hi-Ho Yo-Yo, Inc. chooses this method to decide how the 5 orders are lined up, this will mean that the first order received will be processed first. The following table shows how this choice measures according to different measures of effectiveness: Job Date Order Received Set-Up Time (days) Production Time (days) Total Processing Time Flow Time Due Date Delays A 6/4 0.25 6 6.25 6.25 11 - B 6/7 0.50 2 2.50 8.75 8 0.75...
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...(chronological pattern) . On the Your Orders page, an order status message displays above each of your items. Order status messages include: * We've Received your Order - We will begin processing your order soon. You may be able to edit your order details once the order enters the the Processing Items status. * Processing Items - We're processing your order right now. You may be able to edit your order details through online Order Status, or by contacting Apple Online Store Customer Service. * Preparing for Shipment - We are preparing your item(s) to ship. While your item is being prepared, we are unable to edit your order details. We will send you a Shipment Notification email with complete order details once your item leaves our warehouse. * Shipped - Your item has shipped. Your carrier tracking number will be updated in online Order Status and the carrier's website within 24 hours. * Ready for Pickup - Your item is ready at the Apple Store. Remember to bring the card you used for payment, or the order number and a valid photo ID, to pick up your items at the Apple Store. * Picked up - Your item has been picked up from the Apple Store. View or Print Invoice Once an item is billed, Apple creates an invoice. You can view or print individual invoices for each item on your order. To view or print your invoice, log in to online Order Status and click the View Orders button. Click the Print Invoices link on the Your Orders page to get a printable image...
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...learn policies and procedures. * An order will come into Pizza Inc. it will be written down on pre-numbered pads. The date, time of call, name, address, phone number, type of crust, and toppings requested are all taken down. If mistakes are made the pre-numbered order form will be thrown out and a new sheet will be used. * After the order is taken the employee will then calculate the pricing using hand calculators and give the customer a price and then record it on the order form. * Shift manager then check every order to make sure that the information is complete prior to processing the order. * The orders are then made using instructions that have the proper quantity of ingredients for each pizza. * Oven temperatures are monitored closely to make sure pizza is cooked correctly. Cook time is monitored using a centrally located wall clock. Cooking guidelines are posted for each pizza to tell what to do if the pizza is overcooked. * After the pizza is done an employee will cut, box and hand labeled for delivery. * Deliveries are assigned to the next driver based on first in first out method. The benchmark delivery time is 25 minutes from the time the order was placed. * The manager checks the inventory on hand at the end of each shift. B. Ten business risks for Pizza Inc. * Order forms after the call may get lost or thrown away. * High, Probable, Order will be never get processed. * Wrong...
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...Kudler Fine Foods Introduction Kudler Fine Foods has reviewed a significant growth in business. Expansion has been discussed on implementing services, increasing consumer purchase cycle and furthering efficiency of Kudler Fine Foods operations. Kudler Fine Foods strategic objective is to increase loyalty and profitability from customers. Customer’s purchases will be tracked through a Frequent Shopper Program using a point-of-sale (POS). The program will keep track of an individual customer’s purchase or purchases and provide high end incentives through a partnership with a loyalty points program (Kudler Fine Foods, 2009). Kudler’s partnership with a loyalty points program will provide customers with a points program where the customer can redeem points for high-end gift items, specialty foods and first-class airline upgrades (Kudler Fine Foods, 2009). Team A has been invited to create a business/systems requirement document to initiate the development of the Frequent Shopper Program. Team A will outline in the following document Team A’s proposed plan in meeting the objective of the aforementioned request. Executive Summary ------------------------------------------------- Kathy Kudler’s vision became a reality in 1998 when she opened her first store in La Jolla, California. Gourmet cooking coupled with efficient food preparation was the cornerstone of the La Jolla store (Apollo, 2008). Kudler’s has expanded with the opening of the Del Mar location and with Kudler’s latest...
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...Chain of delays. Work in cooperation with Customer Service, Freight Forwarders and Expeditors for shipment/delivery of material. • Review forecast for Catalysts and Chemicals and advise Inventory Replenisher of PO’s that need to be entered immediately. • Driving continuous improvement in on Logistics for the various modes of transportation: Truck, LTL, Rail, Ocean, and Air Freight. File claims with carriers. • Compile Special Instructions, develop lead-time requirements and material reference #’s from Customers and enter into Customer Master and Item Master. • Monitors and trained warehouses on Shipping/Receiving Processes. • Maintained Business Continuity Plan. 11/2009 – 05/2011 Ascend Performance Materials Order Management Analyst - Chemicals Houston, TX • Served as the...
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...our local level. Help is only a Phone call away The help desk is available 24/7 Phone: (208) 239-1125 Email: servicedesk@Antheliohealth.com For in-house clinical support contact: Kevin Robinson Ext. 2043 Cell (208) 220-2864 For provider support contact: Nichole Weir Cell (208) 251-5082 For in-house clinical support contact: Kevin Robinson Ext. 2043 Cell (208) 220-2864 For provider support contact: Nichole Weir Cell (208) 251-5082 Auto processing of cpoe orders are coming… Auto processing of cpoe orders are coming… What every nurse needs to know: 1) Anytime one of these order codes below is ordered in CPOE it will NOT stop in the CPOE OM WQ. 2) The order will automatically show up on the Order Inquiry Tab 3) The order will still print out on the OCR report 4) Nurses will need to verify the order on the OCR print out and the Order Inquiry Tab 5) If a physician hand writes orders on a pink sheet, the Unit Clerk or Nursing will still need to add these orders in Order Management as it sends a print out to Registration notifying them of the patient status update This will take effect on Feb. 11, 2013 This will take effect on Feb. 11, 2013 For all admmited patients from the ED with a diegnosis of...
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...Student Company Internal Control Analysis |Process |Control Owner |Frequency |Documentation and execution |Control Review Process | 1. CASH DISBURSEMENTS |Approval of Vendor Invoices|A/P Clerk |Weekly |A/P Clerk collects vendor invoices, records |A scanned copy of the approved vendor | | |Purchasing Manager | |vendor invoices in the system, and gets vendor |invoices are kept in the system. Large | | | | |invoices approved by the Purchasing Manager |invoices are periodically reviewed, other | | | | | |invoices can be retrieved on an as needed | | | | | |basis. | |Printing Checks, Preparing |A/P Clerk |Weekly |A/P clerk prepares cash disbursement vouchers, |Treasurer reviews the cash disbursement | |Cash Disbursement Vouchers | | |which includes a copy of each approved invoice.|vouchers, and weekly check run prepared by| | | | |A/P Clerk prints the...
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...required in order to successfully book in goods into AAA stock: 1. Incoming goods are received by warehouse team. 2. All loads are checked against supplier packing list/ delivery note or an invoice depending which type of paperwork is present with received goods. 3. Supplier’s paperwork is marked by warehouse team confirming that all mentioned on it goods were delivered in correct quantity and satisfactory quality. 4. In case of any discrepancies e.g. missing goods, incorrect goods receipt, and quantity of goods lower or higher than expected, relevant info must be put on original paperwork. 5. Paperwork prepared as stated above is to be transferred to purchasing department. Purchasing department collates supplier’s paperwork with copies of relevant orders for cost and quantity comparing purposes. 6. At this stage any discrepancy must be highlighted and reported to supplier’s representative. Only items received are to be booked in. In case of over delivery or delivery of not requested items, processing clerk is to search for approval from Purchasing Manager. 7. Booking in starts with opening POR module in Opera. In this module PROCESSING option is to be chosen. Afterwards operator is to switch to relevant supplier’s account (CTRL+F). 8. When in correct account, RECEIPT option is to be switched on and then one has an option if booking in is to be done for one or more orders at the same time. Option very useful when one delivery note has items from more than one order on itself...
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