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Organizational Behavior and Communication Paper

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Organizational Behavior and Communication Paper
COM/530 Communications for Accountants
Anne Mechail
July 21, 2014
Professor Allen Sutton

Organizational Behavior and Communication Paper Major organizations have two sets of values: espoused values and enacted values. An organization’s espoused values include their philosophy, mission, vision, and value statements. These are what the organization values. What the company actually does are its enacted values. This paper will briefly describe the culture of Walt Disney Company, identifying where appropriate if the organization’s espoused values align with their enacted values. It will also discuss to what extent communication within the organization is determined by the organization’s culture. Also, it will describe the role communication plays in perceptions and organizational culture by looking at how differences between espoused and enacted values can affect the perceptions within the organization. Finally, this paper will identify the role that conflict has in group communication by looking at how Walt Disney Company may use conflict to improve communication within and among their groups. Walt Disney Company, previously called Walt Disney Productions, began in 1923 with the production of silent cartoons. The company has grown in multiple businesses areas to produce and market moves, television programs, theme parks, character merchandise, as well as other areas all under the well-known Disney name. Along with their subsidiaries and affiliates, the Walt Disney Company works in five main business segments: media networks, parks and resorts, the Walt Disney studios, Disney consumer products, and Disney Interactive. Walt Disney Company operates under the following mission statement: “Conduct our business and create our products in an ethical manner and promote the happiness and well-being of kids and

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