...Organizational Behavior Terminology and Concepts Jon Smith MGT/330 December 10, 2010 Mark Johnson Organizational Behavior Terminology and Concepts The environment within an organization is created by organizational culture, behavior, diversity and communication. Organizational behavior studies the human aspects of behaviors in the workplace by understanding individual and group behavior. Organizational culture guides the behavior of the employees through a set of shared values and beliefs. The cultures of an organization can be broken down into three categories, passive/defensive, constructive, and aggressive/defensive. Maintaining a constructive culture will embrace achievement, and humanistic-encouraging. Diversity is simply the differences in each individual based on race, gender, and ethnicity. The culture can play a part on how well diversity is received. Communication is just as important in an organization as the culture and behavior structure. The absence of communication will create a barrier between employees, hindering creativity, and disrupts the workplace culture. Organizational Behavior Organizational behavior (OB) is “the study of human behavior in organizations” (Schermerhorn, Hunt, Osborn, 2008, p. 5). Organizational behavior is devoted to understanding individual and group behavior, interpersonal processes, and organizational dynamics. The goal of organizational behavior is to improve the performance of an organization and its employees. Understanding...
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...Different Types of Organizational Behavior Organizational studies encompass the study of organizations from multiple perspectives, methods, and levels of analysis. "Micro" organizational behavior refers to individual and group dynamics in organizations. "Macro" strategic management and organizational theory studies whole organizations and industries, especially how they adapt, and the strategies, structures, and contingencies that guide them. Some scholars also include the categories of "meso"-scale structures, involving power, culture, and the networks of individuals in organizations, and "field"-level analysis, which studies how entire populations of organizations interact. Many factors come into play whenever people interact in organizations. Modern organizational studies attempt to understand and model these factors. Organizational studies seek to control, predict, and explain. Organizational behavior can play a major role in organizational development, enhancing overall organizational performance, as well as also enhancing individual and group performance, satisfaction, and commitment. Topics in Organizational Behavior Organizational behavior is particularly relevant in the field of management due to the fact that it encompasses many of the issues managers face on a daily basis. Concepts such as leadership, decision making, team building, motivation, and job satisfaction are all facets of organizational behavior and responsibilities of management. Understanding not...
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...WEEKLY COURSE SCHEDULE – BUS 520 LEADERSHIP AND ORGANIZATIONAL BEHAVIOR The standard requirement for a 4.5 credit hour course is for students to spend 13.5 hours in weekly work. This includes preparation, activities, and papers. Week ONE July 2 – 8 Preparation, Activities, and Evaluation Preparation o Reading(s) o Chapter 1: Learning about Organizational Behavior o e-Activity o Use the Internet to research an especially effective leader and / or manager. Be prepared to discuss. Preparation o Reading(s) o Chapter 2: Individual and Organizational Ethics o Chapter 3: Understanding Individual Differences Preparation o Reading(s) o Chapter 4: Perceptions and Attributions o Chapter 5: Learning Concepts to Improve Performance o e-Activity: o Use the Internet to research a social learning theory applicable to the workplace that has not been addressed in Chapter 4. Be prepared to discuss. PAPER DUE: o Assignment 1: Consensual Relationship Agreements Case Study. Please see Course Guide for Specific Questions which must be addressed in the paper. o Log into BUS520 Classroom on Blackboard (Bb); go to WEEK 3; scroll to the bottom of the week and submit your assignment using the Link found there. o Your paper is due Sunday, July 22 by 11:59 p.m. ET Preparation o Reading(s) o Chapter 6: Motivating Employees o Chapter 7: Motivation: Goal Setting and Reward Programs o e-Activity o Use the Internet to research a rewards program that has been especially effective at improving employee performance...
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...Review of: Constructive deviance: striving toward organizational change in healthcare In this scholarly article review I will be describing the article titled “Constructive deviance: striving toward organizational change in healthcare”. This article was written by Dana L. Robbins and Bella L. Galperin from The University of Tampa and published in the Journal of Management and Marketing Research. Their purpose in writing this article is to examine and illustrate how organizational change can be brought on by constructive deviance in the healthcare workplace. It also explores the factors that relate to constructive deviance among physicians. In this article the authors use information from various academic references to support their theories. They also conduct this study with a focus primarily on physicians. This article starts of by introducing what workplace deviance is. In this article antisocial behavior, workplace aggression, organizational retaliation, and employee deviance are all used to describe behaviors generally regarded as workplace deviance. The article goes on to state that very little research has been done that examines the positive aspects of workplace deviance. One of these positives aspects is the occurrence of constructive workplace deviance. This article states that constructive workplace deviance encompasses behaviors that violate significant organizational norms in order to contribute to the well-being of the organization. The authors explore the belief...
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...1.0 Introduction 1.1Organizational behavior Schermerhorn et al (2005) define organizational behavior (OB) as "the study of human behavior in organizations". OB is also a multi-disciplinary study, taking knowledge from social and behavioral sciences and applying it to real-world situations. Or Actions and attitudes of individuals and groups toward one another and toward the organization as a whole, and its effect on the organization's functioning and performance. Organizational behavior (OB) and its affiliated subjects helps us understand what people think, feel and do in organizational settings. For managers and, realistically, all employees, this knowledge helps predict, understand and control organizational events. There are three determinants of behavior in order to make an organization more effective: individual, groups, and structure. The people within the organization and their behaviors affect the performance of the organization. There are a number of behavioral disciplines that contribute to OB: psychology, sociology, social psychology, anthropology, and political science. There are lot of challenges and opportunities today for managers to use OB concepts. 1.2 Organization behavior concept In every field of social science, or even physical science, has a philosophical foundation of basic concepts that guide its development. There are some certain philosophical concepts in organizational behavior also. The concepts are; Individual differences, Perception, The...
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...Organizational Behavior Terminology & Concepts Organizational Culture An organization’s culture can be both corporeal and mental in nature. What does this mean? Well, organizational culture is shared by members of the group, and as such, guides the day-to-day activities of the work environment. Organizational culture is made up of values, assumptions, attitudes, experiences, beliefs, norms and artifacts of an organization’s members and their behaviors. Organizational culture is created through the sharing of values between people and groups in an organization. This sharing controls the way the individuals or groups interact with each other as well as with external stakeholders. Organizational culture is comprised of those items that guide action; including the written value statements of visions set forth by the organization. This is an example of the physical aspect of organizational culture. The mental components of organizational culture include behavior norms; how people relate to co-workers and customers during the business day (Schein, 2004). Organizational Behavior Organizational behavior, in its simplest definition, is how people act within organizations. This concept is closely related to organizational culture, since an aspect of the organizational culture can guide an employee’s behavior in the work environment. Organizational behavior as a field is the systematic study of the individual and their behavior within the organizational context. Diversity ...
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...Fundamental Concepts of Organizational Behavior In every field of social science, or even physical science, has a philosophical foundation of basic concepts that guide its development. There are some certain philosophical concepts in organizational behavior also. The concepts are- Individual differences: Every individual in the world is different from others. This idea is supported by science. Each person is different from all others, probably in million ways, just as each persons DNA profile is different. The idea of individual difference comes originally from psychology. From the day of birth, each person is unique, and individual experiences after birth tend to make people even more different. Perception: Peoples perceptions are also differ when they see an object. Two people can differently present a same object. And this is occurring for their experiences. A person always organizes and interprets what he sees according to his lifetime of experience and accumulated value. Employees also see work differently for differ in their personalities, needs, demographics factors, past experiences and social surrounding. A whole person: An employee's personal life is not detached from his working life. As an example, A women who attend the office at 8:30 AM is always anxious for her children's school time (if her children able to attend the school or not). As a result, its impact falls on her concentration that means her working life. For this reason, we cannot separate it...
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...MGMT591 Final Exam Study Guide YOU MAY WANT TO PRINT THIS GUIDE. 1. The Final Exam is "open book, open notes." The maximum time you can spend in the exam is three hours, 30 minutes. If you have not clicked the Submit for Grade button by then, you will be automatically exited from the exam. In the Final Exam environment, the Windows clipboard is disabled, so you will not be able to copy exam questions or answers to or from other applications. 2. You should click the Save Answers button in the exam frequently! This helps prevent connection timeouts that might occur with certain Internet service providers, and also minimizes lost answers in the event of connection problems. If your Internet connection does break, when you reconnect, you will normally be able to get back into your Final Exam without any trouble. Remember, though, that the exam timer continues to run while students are disconnected, so students should try to re-login as quickly as possible. The Help Desk cannot grant any student additional time on the exam. 3. See Syllabus "Due Dates for Assignments & Exams" for due date information. 4. Reminders * You will only be able to enter your online Final Exam one time. * Click the Save Answers button often. * If you lose your Internet connection during your Final Exam, logon again and try to access your Final Exam. If you are unable to enter the Final Exam, first contact the Help Desk and then your instructor. * You will always be able to see...
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...Employee productivity and job Satisfaction Research Project MSA 699 Sabrina Foster Central Michigan University Table of Contents Pages Number List of Tables List of Figures Chapter 1 Problem Definition 3 Chapter 2 Literature Review 6 Chapter 3 Research methodology 11 References 15 Appendix A Survey instructions 17 Survey/Interview Questions Chapter 1 Problem Definition Background Express is a fashion forward retail store with multiple locations worldwide. A unique fashion powerhouse selling both men and women clothing with over 30 years experience. (Express.com, 2014) “Express is not about a single point in time, but rather a spirit energy, and a belief that we can and will be the best retail fashion brand in the world” says Chairman and CEO Michael Weiss. (Express.com, 2014) Express associated with Limited brands, which are responsible for stores such as Bath and body works, Victoria’s Secret and The Limited. (Express.com, 2014) Leaving them with a rich brand history of success. The company has values they follow which have contributed to its success. These values are; do the right thing and do things right, begin and end with our customer in mind, passion with a purpose and performance matters. (Express.com, 2014) Employees working at Express are exceptional at creating a shopping experience similar to dining at a five star restaurant. From...
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...Are so called bad apples the cause of ethical problems in organizations? Why or Why not? According to the bad apple theory, people are good or bad and organizations are powerless to change these folks. This bad apple idea16 is appealing in part because unethical behavior can then be blamed on a few individuals with poor character. Although it’s unpleasant to fire people, it’s relatively easier for organizations to search for and discard a few bad apples than to search for some organizational problem that caused the apple to rot. Despite the appeal of the bad apple idea, ‘‘character’’ is a poorly defined concept, and when people talk about it, they rarely define what they mean. They’re probably referring to a complex combination of traits that are thought to guide individual behavior in ethical dilemma situations. If character guides ethical conduct, training shouldn’t make much difference because character is thought to be relatively stable: it’s difficult to change, persists over time, and guides behavior across different contexts. Character develops slowly as a result of upbringing and the accumulation of values that are transmitted by schools, families, friends, and religious organizations. Therefore, people come to educational institutions or work organizations with an already defined good or poor character. Good apples will be good and bad apples will be bad. In fact, people do have predispositions to behave ethically or unethically. And sociopaths can...
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...Table of Contents S.No. | Description 1.0. | Introduction 2.0 | Literature Review 2.1 | Leadership and inventive behavior 2.2 | Transformational leaderships (TL) and inventive behavior 2.3 | The measuring role of effective commitments amongst transformational leadership (TL) and inventive behavior 2.4 | The measuring role of inventive climate among transformational leaderships (TL) and inventive behavior. 2.5 | The measuring role of effective commitment among transformational leaderships (TL) and inventive behavior. 2.6 | The measuring role of inventive climate among transformational leadership (TL) and staffs inventive behavior. 2.7 | Criticism Transformational leaderships (TL). 3.0 | Methodology. 3.1 | The background of the Samatel Company (STC). 3.1.1 | Political climate. 3.1.2 | Culture and Social climate. 3.1.3 | Financial and Economic climate. 3.2.1 | Nature of the research 3.2.2 | Data Collection. 4.0 | Discussion. 4.1 | Analysis the questionnaire of section (A). 4.2 | Analysis the questionnaire of section (B). 5.0 | Conclusion. 6.0 | Improving individual personality. 7.0 | References. 8.0 | Appendix 1 1.0. Introduction: According to Gumsluogu and IIsev, (2009) stated that, in an attempt to responsive and adaptive to doubtful, changing and competitive natures, corporations, essentially technology forced corporations, have to be extremely inventive and creative in sequence to continue a challenging...
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...Phoenix Organizational Behavior Terminology and Concepts Organizational behavior (OB) is the study and application of knowledge about how people, individuals, and groups act within organizations. By investigating this field of study we can apply the knowledge towards improving an organization’s effectiveness. The determinants of behavior that are studied in organizations are individuals, groups, and structure. OB will apply the knowledge gained by these determinants and the effect of structure on behavior in order to ensure that an organization will work more effectively. Organizational behavior is concerned with the study of human behavior within an organization and how that behavior affects its performance. Because there is a concern for employment-related situations OB emphasizes behavior that is in direct relation to concerns such as jobs, work, absenteeism, employment, turnover, productivity, human performance, and management (Robbins & Judge; 2009). According to the chapter readings there has appeared to be a general agreement that organizational behavior “includes core topics of: motivation, leader behavior and power, interpersonal communication, group structure and processes, learning, attitude development and perception, change processes, conflict, work design, and work stress.” (Robbins & Judge; 2009). “Organizational culture is the system of shared actions, values, and beliefs that develops within an organization and guides the behavior of its...
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...The Southwind Camper Company's goal is to sell 10,000 camper trailers each year. What can one conclude from this objective? A. The company has a customer orientation B. The company does not adhere to the marketing concept C. The company is determined to satisfy customer needs D. The company wants to use a customer focused strategy 2. The process of planning and executing conceptions, pricing, promotion and distribution of ideas, goods and services to create exchange that satisfy individual and organizational goals is the definition of A. Marketing B. Management C. Strategic planning D. Accounting 3. Identify the marketing type which is designed to attract donors, members, participants or volunteers? A. Product B. Organization C. Place D. Cause 4. In large organizations, the marketing plans of individual departments are guided by A. Plans rolled out by the production unit B. Sales strategies of the marketing department C. Planning activities of the organizational units D. Strategic plans or blueprints for the entire organization 5. Which type of marketing would involve strategies to elect a political candidate? A. Product B. Service C. Person D. Place 6. The organization's mission, objectives, strategies and its...
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...VALUES AND BEHAVIOUR 1.1. Determine a framework for analysing organisational culture. The contemporary definition of organizational culture includes what is valued, the dominant leadership style, the language and symbols, the procedures and routines, and the definitions of success that characterizes an organization. Organisational Culture represents the values, underlying assumptions, expectations, collective memories, and definitions present in an organization (Schein, 1992; Cameron & Quinn, 1999). Cameron and Quinn (1999) have developed an organizational culture framework built upon a theoretical model called the "Competing Values Framework." This framework refers to whether an organization has a predominant internal or external focus and whether it strives for flexibility and individuality or stability and control. The framework is also based on six organizational culture dimensions and four dominant culture types (i.e., clan, adhocracy, market, and hierarchy). In addition the framework authors generated an "Organizational Culture Assessment Instrument (OCAI)" which is used to identify the organizational culture profile based on the core values, assumptions, interpretations, and approaches that characterize organizations (Cameron & Quinn, 1999). The central issue associated with organizational culture is its linkage with organizational performance. Connections between OC and performance have been established. An increasing body of evidence supports a linkage...
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...CH-1 Organizational Behavior * Organizational Behavior * A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations * The aim is to apply such knowledge toward improving organizational effectiveness * Organization * A consciously coordinated social unit that: * Composed of a group of people * Functioning on a relatively continuous basis * To achieve a common goal or set of goals Organizations are made up of 3 levels * Individual Level * Individual Differences * Personality characteristics, perception, values, and attitudes * Job Satisfaction * A positive felling about one's job resulting from an evaluation of its characteristics * positively related to productive * positively related to engage in OCB * negatively related to absenteeism and turnover * Motivation * Behaving Ethically * Ethical Dilemmas & Ethical Choices * Situations in which individuals are required to define right and wrong conduct * Ethics * The study of moral values or principles that guide our behavior and inform us whether actions are right or wrong * Group Level * Working with Others * Developing good interpersonal skills * Workforce Diversity * The mix of people in organizations in terms of gender, race, ethnicity, disability, sexual orientation, age, and demographic characteristics such as education and socio-economic status...
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