...Integrating Culture and Diversity in Decision Making: The CEO and Organizational Culture Profile Bus 520: Leadership and Organizational Behavior April 29, 2013 Organizational culture is the essence of any company. It is the way a company separates themselves from the market and especially, from their competition. According to an article in Business Insider, “Corporate culture is the personality of a company and it can’t be faked” (Schawbel, 2013, Cultural research section, para. 1). For the purpose of this paper, I will be investigating the corporate culture of Google Incorporated. Google was founded in 1998 by Larry Page and Sergey Brin who met at Stanford University in 1995 (Google Company website). What is Google’s organizational culture? Google’s organizational culture is represented in several ways which include their management structure, and their public transparency, their treatment of employees, etc. Below is an excerpt from an article in Business Insider: Employees are offered free cafeteria food and there’s a flat management structure. They have also made their company’s core values public. The company founders still do busy work, including keeping the cereal fresh in the cafeteria. Google is constantly getting feedback from employees and even has their own tool called Google-O-Meter to gauge the popularity of employee suggestions. In addition, they have “culture clubs”, which are groups of employees who come together...
Words: 831 - Pages: 4
...Integrating Culture and Diversity in Decision Making: The CEO and Organizational Culture Profile John Daniels Bus 520 Dr. McGrath November 30, 2014 1. Provide a brief (one [1] paragraph) description of the organization you chose to research. Southwest airlines is a North American airline that is head quartered at Loves Field in Dallas Texas that started flights in June 18, 1971. Since its inception it has been a low cost, customer focused airlines, that offers leather seating and full size cabins. Southwest have 46,000 employees that handle more the 3,600 flights daily, throughout 93 destinations in 40 states, the District of Columbia, the Common Wealth of Puerto Rico and five near-international countries. http://www.swamedia.com/channels/Corporate-Fact-Sheet/pages/corporate-fact-sheet. 2. Examine the culture of the selected organization. Southwest has three main values that motivate all of its employees. They are a warrior spirit, a servant heart, and a fun-luving attitude (the way Southwest spells “love”). A warrior spirit is in reference to an employee to “take the initiative” or “care about your customers” This spirit means being fearless in terms of delivering the product. The servant heart refers to the aspect of treating others with respect provide what the customer needs in a cost efficient manner. The fun-luving attitude is that the employee should not take themselves to seriously. These cultural values start from the interview and last throughout...
Words: 1201 - Pages: 5
...retained sixteen percent of the company’s totals shares after its initial public offer held in 2004 (Schawbel, 2013). From the onset, the company’s mission statement was to gather and make information universally accessible to all people around the globe. Over the years, Google has become very popular for its insistence on identifying the best technological minds in the market as well as valuing its employees. Google culture The organizational culture at Google can represented in several ways including public transparency, management structure, and how it handles its employees. According to the Business Insider, Google offers free food to its employees, and uses a flat management structure. This type of management reduces middle level hierarchy in the company’s management, therefore ensuring that there is a direct contact between the top management and lower rank employees. This is evidenced by the fact that the founders still work in the company in various positions including serving other employees in the cafeteria. Although this type of organizational structure is considered exceptionally wide, it has brought Google many advantages. The company also keeps its core values open to the public for judgment based on the same. Since its inception, the company has adopted a policy of encouraging its employees to air their views using a tool known as Google-O-Meter. When there is an issue to be discussed in the company, all employees are given a chance to air their views....
Words: 1237 - Pages: 5
...Organizational Culture of Ann, Inc. An Organizational Culture Profile (OCP) can be used as a tool to measure the culture of an organization through seven distinct values. Those values include detail-oriented, team-oriented, people-oriented, outcome-oriented, stable, aggressive and innovative. The sum of these values characterizes an organization’s culture. By identifying values that make up a company’s culture, managers can steer the principles, values and beliefs of the company more effectively. At Ann, Inc., the parent corporation of Ann Taylor and Loft stores, the culture of the corporation is described as follows, “our high-performance culture offers rewarding possibilities that fit perfectly into your own version of success.” (Ann, Inc., 2013). More specifically, the culture of Ann, Inc. can be discovered by delving into some of the specific dimensional values of the OCP framework. According to Carpenter, Bauer and Erdogan (2013, p. 210), “companies that have innovative cultures are flexible, adaptable and experiment with new ideas.” Customers that shop at Ann Taylor and Loft stores on a frequent basis notice that new clothing is introduced when the seasons change and when trends change. As further evidence of this cultural value, Ann Inc.’s website mentions “innovation is constant” (Ann, Inc., 2013). In fact, in 2010, Ann, Inc. launched a move to replace its outdated large Ann Taylor stores with smaller stores that make women feel like they are at home, walking...
Words: 818 - Pages: 4
...BUS 520 The CEO and Organizational Culture Profile To Buy this Class Copy & paste below link in your Brower http://www.homeworkregency.com/downloads/bus-520-ceo-organizational-culture-profile/ Or Visit Our Website Visit : http://www.homeworkregency.com Email Us : homeworkregency@gmail.com BUS 520 The CEO and Organizational Culture Profile To Buy this Class Copy & paste below link in your Brower http://www.homeworkregency.com/downloads/bus-520-ceo-organizational-culture-profile/ Or Visit Our Website Visit : http://www.homeworkregency.com Email Us : homeworkregency@gmail.com BUS 520 The CEO and Organizational Culture Profile To Buy this Class Copy & paste below link in your Brower http://www.homeworkregency.com/downloads/bus-520-ceo-organizational-culture-profile/ Or Visit Our Website Visit : http://www.homeworkregency.com Email Us : homeworkregency@gmail.com BUS 520 The CEO and Organizational Culture Profile To Buy this Class Copy & paste below link in your Brower http://www.homeworkregency.com/downloads/bus-520-ceo-organizational-culture-profile/ Or Visit Our Website Visit : http://www.homeworkregency.com Email Us : homeworkregency@gmail.com BUS 520 The CEO and Organizational Culture Profile To Buy this Class Copy & paste below link in your Brower http://www.homeworkregency.com/downloads/bus-520-ceo-organizational-culture-profile/ Or Visit Our Website Visit : http://www.homeworkregency.com Email Us : homeworkregency@gmail...
Words: 1232 - Pages: 5
...Integrating Culture and Diversity in Decision Making: The CEO and Organizational Culture Profile xxxxxxxx yyyyyyyyyyy BUS 520 – Leadership and Organizational Behavior January 27, 2014 Provide a brief (one [1] paragraph) description of the organization you chose to research. Southwest Airlines was founded in 1971 by Herb Kelleher and Rollin King to provide frequent, low cost airline service in busy markets less than 500 miles apart. “Southwest Airlines is now America’s largest low-fare carrier, serving more Customers domestically than any other airline with a unique combination of low fares, no annoying fees, friendly Customer Service delivered by outstanding People, safe and reliable operation, and an extraordinary corporate Culture that extends to the communities it serves” (Southwest Corporate Fact Sheet, 2013, pg.1). The company has been in operation for 42 years and has returned a profit every year except for the first year (Southwest Corporate Fact Sheet, 2013). Even after September 11th, 2001, the company made a profit without layoffs or furloughs (Reingold, 2013). Examine the culture of the selected organization. As stated in Southwest Airline 2009 Corporate Report, “Our unique airline Culture enables our Family of Employees to provide the highest quality Customer Service. Our valued Customers return to Southwest Airlines because of our People. Our People listen to the Customer’ suggestions create innovative programs that make their lives easier, and...
Words: 1205 - Pages: 5
...levels of an organization. Appendix A 1. Assessment: A Twenty-First-Century Manager | 2. PMF Score: __8___ | | 3. Assessment: “TT” Leadership Style Assessment | 4. “Transformational” Leader Score: ___9__ | 5. Transactional” Leader Score: __9___ | 6. Assessment: Intuitive Ability | 7. Intuitive Score: __8___ | | 8. Assessment: Conflict Management Strategies | 9. Yielding tendency: _12____ | 10. Compromising tendency: 10_____ | 11. Forcing tendency: __11___ | 12. Problem-solving tendency: _12____ | 13. Avoiding tendency: _12____ | | | 14. Assessment: Time Management Profile | | 15. Score: __11_ | 16. Interpretation: | 17. Assessment: Organizational Design Preference | 18. Score: __49___ | 19. Assessment: Which Culture Fits You? | 20. Score: ___4__ | | | | | Having the capability to be both a transformation leader...
Words: 669 - Pages: 3
...Integrating Culture and Diversity in Decision Making: The CEO and Organizational Culture Profile April Smith The organization I chose to research and discuss on is Zappos. Many individuals enjoy this organization because it is an online shoe store that sells name brand designers that is half the priced than an original shoe store within a mall. Nick Swinmurn, who started the online shoe retailer Zappos.com, founded this organization in 1999. His original idea was to generate a web site that presented great quality of selections of brands, styles, colors, sizes, and widths of the shoes. By 2010, Zappos had grown so much that there was need to restructure the company so that we could continue to offer customers the very best service possible. For us to have the flexibility to possibly sell anything and everything one day, we needed to make this change. On May 1, 2010, Zappos was restructured into ten separate companies under the Zappos Family umbrella "The Zappos Family Story." Zappos is just like any other organization that holds a culture of values of their organization. There unique culture provides ten family core values that their organization stand firm about business. Their first value is Deliver WOW Through Service, at Zappos anything worth doing is worth doing with WOW. They distinguish that value short and simply but it encompasses things with the organization. The philosophy at Zappos is to WOW...
Words: 1046 - Pages: 5
...Cameron.ffirs 10/11/05 1:46 PM Page iii Diagnosing and Changing Organizational Culture Based on the Competing Values Framework REVISED EDITION The Jossey-Bass Business & Management Series Cameron.ffirs 10/11/05 1:46 PM Page i Diagnosing and Changing Organizational Culture Cameron.ffirs 10/11/05 1:46 PM Page ii Kim S. Cameron Robert E. Quinn Cameron.ffirs 10/11/05 1:46 PM Page iii Diagnosing and Changing Organizational Culture Based on the Competing Values Framework REVISED EDITION The Jossey-Bass Business & Management Series Cameron.ffirs 10/11/05 1:46 PM Page iv Copyright © 2006 by John Wiley & Sons, Inc. All rights reserved. Published by Jossey-Bass A Wiley Imprint 989 Market Street, San Francisco, CA 94103-1741 www.josseybass.com No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the Web at www.copyright.com. Requests to the publisher for permission should be addressed to the Permissions Department...
Words: 72417 - Pages: 290
...Reorganization Cetric Vazquez Contents Reorganization 3 Current Environment 6 New Orgaizational Structure 10 Developing Organizational Culture 13 References 16 Appendix A 18 Reorganization The City of Kelsey is a town with a population of approximately 625,000 residents. The City prides itself on being an earth-friendly community (City of Kelsey, 2011). In order to maintain this lifestyle, it has been determined that all potential candidates for city positions should take a personality test and those tests be made public. The reason for this is that the city wishes to maintain the earth-friendly atmosphere as well as the superior communities (City of Kelsey, 2011) that have been built. Unlike a business which may reorganize occasionally or not at all, the City of Kelsey basically reorganizes each time there are city elections. In order to meet the profile requirement, the city has chosen to use a Visual DNA profile test. The Visual DNA test works by having a series of questions that the person taking the test must answer. However, the answers that are available are pictures rather than words. According to the VisualDNA Understanding People website, the visual responses allow one to express their true selves instinctively without the need for precise wording (VisualDNA Understanding People, 2013). The Visual DNA test was chosen not only for the ease of taking the test, but for a more subtle reason of more accurate results. The test itself gives the...
Words: 3811 - Pages: 16
...A Process for Changing Organizational Culture Kim Cameron Ross School of Business University of Michigan 701 Tappan Street Ann Arbor, Michigan 48109 734-615-5247 kim_cameron@umich.edu In Thomas G. Cummings (Ed.) Handbook of Organizational Development, (pages 429-445) Thousand Oaks, CA: Sage Publishing. A Process for Changing Organizational Culture Kim Cameron University of Michigan Much of the current scholarly literature argues that successful companies--those with sustained profitability and above-normal financial returns--are characterized by certain well-defined external conditions. These conditions include having (1) high barriers to entry (e.g., the difficulty of other firms entering the market, so few, if any, competitors exist), (2) non-substitutable products (e.g., others cannot duplicate the firm’s product, and few, if any, alternatives exist), (3) a large market share (e.g., the firm can capitalize on economies of scale and efficiencies by dominating the market), (4) buyers with low bargaining power (e.g., purchasers of the firm’s products become dependent on the firm because they have no other alternative sources) (5) suppliers with low bargaining power (e.g., suppliers to the firm become dependent because they have no other alternative customers), (6) rivalry among competitors (e.g., incentives to improve are a product of rigorous competition), and (7) rare products or services (e.g., offering...
Words: 8101 - Pages: 33
...A Process for Changing Organizational Culture Kim Cameron Ross School of Business University of Michigan 701 Tappan Street Ann Arbor, Michigan 48109 734-615-5247 kim_cameron@umich.edu In Thomas G. Cummings (Ed.) Handbook of Organizational Development, (pages 429-445) Thousand Oaks, CA: Sage Publishing. A Process for Changing Organizational Culture Kim Cameron University of Michigan Much of the current scholarly literature argues that successful companies--those with sustained profitability and above-normal financial returns--are characterized by certain well-defined external conditions. These conditions include having (1) high barriers to entry (e.g., the difficulty of other firms entering the market, so few, if any, competitors exist), (2) non-substitutable products (e.g., others cannot duplicate the firm’s product, and few, if any, alternatives exist), (3) a large market share (e.g., the firm can capitalize on economies of scale and efficiencies by dominating the market), (4) buyers with low bargaining power (e.g., purchasers of the firm’s products become dependent on the firm because they have no other alternative sources) (5) suppliers with low bargaining power (e.g., suppliers to the firm become dependent because they have no other alternative customers), (6) rivalry among competitors (e.g., incentives to improve are a product of rigorous competition), and (7) rare products or services (e.g., offering...
Words: 8101 - Pages: 33
...Unit 4003 INTRODUCING ORGANISATIONAL CULTURE, VALUES AND BEHAVIOUR 1.1. Determine a framework for analysing organisational culture. The contemporary definition of organizational culture includes what is valued, the dominant leadership style, the language and symbols, the procedures and routines, and the definitions of success that characterizes an organization. Organisational Culture represents the values, underlying assumptions, expectations, collective memories, and definitions present in an organization (Schein, 1992; Cameron & Quinn, 1999). Cameron and Quinn (1999) have developed an organizational culture framework built upon a theoretical model called the "Competing Values Framework." This framework refers to whether an organization has a predominant internal or external focus and whether it strives for flexibility and individuality or stability and control. The framework is also based on six organizational culture dimensions and four dominant culture types (i.e., clan, adhocracy, market, and hierarchy). In addition the framework authors generated an "Organizational Culture Assessment Instrument (OCAI)" which is used to identify the organizational culture profile based on the core values, assumptions, interpretations, and approaches that characterize organizations (Cameron & Quinn, 1999). The central issue associated with organizational culture is its linkage with organizational performance. Connections between OC and performance have been established....
Words: 4565 - Pages: 19
..._________________M.D.U.Guruge__________________________________ BTEC REGISTRATION NO:____________________________________________________ PROGRAMME: Edexcel BTEC Level 7 Professional Diploma in Strategic Management and Leadership UNIT NO/TITLE: Unit 04 / Developing Corporate Culture ASSIGNMENT NO: Individual Report Credit Value: 05 Learning Outcomes: 1.0 Understand how the characteristics of corporate culture affect the achievement of organizational objectives 2.0 Be able to propose organizational values that will influence corporate climate 3.0 Be able to develop strategies to communicate with stakeholders of an organisation who belong to different cultural groups Issue Date: December 6th 2013 Due Date: January 5th 2014 Submission Date: Assessor’s Name: PROGRAMME: Edexcel BTEC Level 7 Professional Diploma in Strategic Management and Leadership UNIT NO/TITLE: Unit 04 / Developing Corporate Culture ASSIGNMENT NO: Individual Report Credit Value: 05 Learning Outcomes: 4.0 Understand how the characteristics of corporate culture affect the achievement of organizational objectives 5.0 Be able to propose organizational values that will influence corporate climate 6.0 Be able to develop strategies to communicate with stakeholders of an organisation who belong to different cultural groups Issue Date: December 6th 2013 Due Date: January 5th 2014 Submission Date: Assessor’s Name: Assessor...
Words: 4342 - Pages: 18
...Management Organizational Behavior Prof. Agatep Hope Individual Assignment HE YUTIAN (Stephen) Content Page Page1----------Introduction of Apple Page2--------- Organizational culture, design, structure Page3--------- Management of conflict and motivation of employees & Conclusion Page4------- Recommendation& Referencing List If there is a survey about which business you believe is the most valuable and has most revolutionary influence on the society last ten years, it must be true that most of the people will choose Apple. From some professional evaluation about Apple, it describes Apple as an enterprise which has ability to take over the world one bite at a time and is already doing it. As of July 2011, Apple is the largest publicly traded company in the world by market capitalization with 357 retail stores in ten countries and 60,400 permanent full-time employees and 2,900 temporary full-time employees around the world. (Profile: Apple Inc, n.d.)At the same time, its revenue and profit is more than Google and Microsoft combined, and its annual revenue is totaled $65 billion in 2010 and is growing to $108 billion in 2011 miraculously. (Harry Wilson, 2012) Apple not only is one of the most successful enterprises in the world nowadays, but also already is a creative, miraculous and revolutionary company which is founded by Steve Jobs, Steve Wozniak and Ronald Wayne on April 1, 1976 during its starting stage. (Cyrus Farivar...
Words: 2404 - Pages: 10
