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Patient Centered Care Principles

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Providing patients with compassionate, patient-centered care, and a healing environment, should be the hallmark of service in all healthcare settings. All these components are attainable with the implementation of the right programs. Programs by themselves cannot produce the desired outcome and the success of any plan requires the input of workers at all levels of the organization. Shaller, D., (2007), supported this idea that the single most important factor contributing to patient-centered care, in any healthcare setting, is the commitment and engagement of senior leadership. It is his expert opinion that to sustained delivery of patient-centered care is only possible with the participation and support of top leadership.
Sakallaris, B., …show more content…
The concept is applicable to patients of all ages. Patient centered care principles on centered on these principles: respect for patients’ preferences and values, emotional support, physical comfort, information, communication and education, continuity and transition, coordination of care, super access to care. (Davis, K., Schoenbaum, S. C., & Audet, A.-M. 2005). It is the views of experts that healthcare administrators, providers, patients, and families working in partnership, will result in an increase in patients’ quality and safety outcomes, costs decrease, and provider and patient satisfaction increase. Other benefits associated with patient-centered care include decreased mortality, decreased emergency department return visits, fewer medication errors, lower infection rates, higher functional status, improved clinical care, and improved liability claims …show more content…
This will balance fun filled activities with education and competency material centered on communication and technical skills to reinforce the concepts of patient-centered care. In addition, this will strengthens the organizational culture of teamwork and open communication. In order to continue monitoring the organization’s progress and to get feedback from our patients the organization will also utilize balanced scorecard that includes patient experience surveys, complaints, and patient loyalty. This mechanism is only successful if it uses real-time feedback. (Shaller, D.,

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