...University of ?? Class 10/13/2012 Introduction After carefully reviewing Mr. Anil Ravaswami’s memo to Ms Castle (A. Ravaswami, personal communication, October 10, 2012), I can say without a doubt that anyone who shall choose to base any idea, form an opinion or make a decision shall ensure that their critical thinking light is turned on. I have evaluated the memo using the ten step critical thinking method developed in Asking the Right Questions (Browne & Keeley, 2012 p. 9). As part of this method, systematic evaluation is completed by asking yourself ten different questions that help to identify things such as bias opinions, false statements or fallacies, attitudes, omitted information and even help to identify rival causes for reasons given or evidence used. By using this method of critical thinking, Cliffside Holding Company of Massapequa (CHCM) will have a much more clear perspective as to whether or not a leadership development program should be created and funded for junior insurance executives. What are the issues and the conclusions? The first of Browne and Keeley’s ten step method is to ask yourself, “What are the issues and the conclusions” (Browne & Keeley, 2012 p. 18). When you read Mr. Ravaswami’s memo you can clearly identify the prescriptive issue at hand which is whether or not CHCM should establish and fund a new leadership development program for junior insurance executives. The issue here is clearly a prescriptive one as Mr. Ravaswami’s...
Words: 3600 - Pages: 15
...BITSTREAM CASE STUDY ASSIGNMENT HR MANAGEMENT SUBMITTED BY RAMASUBRAMANIAN MAHADEVAN SIBM KTI BATCH NO: IV ROLL NO: 1235 SUMMARY OF THE CASE STUDY: Bitstream, a software company was a traditional type-setting firm located in Cambridge and founded in 1981. The nature of the business was to develop digitized type fonts for display screens and printers. By 1992, the company’s revenues were principally derived from two distinct lines of business driven by this core technology:- a) Retail Sales b) Original Equipment Manufacturer (OEM) Sales Appointment of a New CEO: Bitstream hired Mr.Jim Sole as the president in 1992. Jim had roughly 20 years of experience in a variety of sales management in IBM and Xerox companies. As he took over Jim had to face several problems. They were: 1) Financial, 2) Re-organizing the whole setup 3) Achievement plans for goal attainment After analyzing the various dimensions of the above mentioned problems Jim suggested/implemented some major ideas for growth. One of the ideas was to introduce a new Project called “The Network Print Manager”. For the Network Print Manager Project, which was basically always connected with a networking environment, Bitstream selected Novell Networking. Jim and his management team went through various R&D research studies and finally decided to launch this with the help of Novell networking Value added resellers in the market. Hence, indirectly...
Words: 2896 - Pages: 12
...Ethics and Business Ethics I learned that ethics, simply stated, involves learning what is right or wrong, and then doing the right thing -- but "the right thing" is not nearly as straightforward as conveyed in a great deal of ethics literature. I think, most ethical dilemmas in the everyday living are not simply a matter of "Should Bob steal from Jack?" or "Should Jack lie to his wife?" Ethics poses important questions about how we should act in relationships and how we should live with one another. Ethics asks us to consider whether our actions are right or wrong whatever the context - personal, family or business. (Many ethicists assert there's always a right thing to do based on moral principle, and others believe the right thing to do depends on the situation -- ultimately it's up to the individual.) From my readings, I learned that many philosophers consider ethics to be the "science of conduct." Others explain that ethics includes the fundamental ground rules by which we live our lives. Philosophers have been discussing ethics for at least 2500 years, since the time of Socrates and Plato. Many ethicists consider emerging ethical beliefs to be "state of the art" legal matters, i.e., what becomes an ethical guideline today is often translated to a law, regulation or rule tomorrow. Values, which guide how we ought to behave are considered moral values, e.g., values such as respect, honesty, fairness, responsibility, etc. Statements around how these values are applied...
Words: 6424 - Pages: 26
...For this assignment, you will choose a topic, narrow it, research different points of view about it, and identify your audience in order to develop your angle on the topic. After looking at the list of topics below, which was shared in Week 1’s lecture, choose a topic in which you have more than just a passing interest. The best topic to choose is one which impacts you in some way. Having personal experience with the topic will probably lend some perspective on it and may get you closer to an angle on it. Also, sometimes research can be daunting, but if you have personal experience with the topic, or are even passionate about it, you will probably be more motivated to keep working when the “going gets tough.” Thus, while “interest” in a topic is important, mere interest will probably not sustain you through this project. You might ask yourself, “What is it about this topic that sparks my interest enough to write a ten page paper about it?” Once you choose the topic, please respond to the five questions below. Each of your responses should be approximately two paragraphs in length. This assignment will be graded using the Week 1 Assignment Rubric available in Doc Sharing. Education | Technology | Family | Health and Wellness | School Bullies | Multitasking and Technology | Sexualization of Girls | College Students and Weight Issues | No Child Left Behind Act/Race to the Top | Technology and Social Isolation | Gender Discrimination | Childhood Obesity...
Words: 2058 - Pages: 9
...The Rising Issue of Generation Y and Police Training By Problem Solving Practicum OL430 Anthony Nixon February 27, 2008 CONTENTS References iii Research Focus The Real Issues 1 What is Generation X? 2 Generation Y 4 The Problem 6 Recruitment, Selection, and Retention 8 Conclusions 12 References Lomi Kriel. (2006, June 26). Cities face troubles in hiring cops. San Antonio Express News, p. 1. Andy Headworth. (2007, December 07). Ten differences between Generation X and Generation Y Employees [Msg 1]. Message posted to Sirona Says To infinite recruitment and beyond electronic mailing list, archived at http://blog.sironaconsulting.com/sironasays/2007/12/our-futurex-ver.html Wikipedia. (2007). Generation X. In Wikipedia (1st ed., Vol. 1, p. 1). Unknown, World Wide Web: Wikipedia. Retrieved March 10, 2008, from Wikipedia the Free Encyclopedia Web site: http://en.wikipedia.org/wiki/Generation_X Research Focus The Real Issues There is a rising problem in the police field regarding hiring and retaining quality officers. At the front of this problem is the Y generation and the opposing generational values between them and generation X. This also lends itself to training issues and the difference in learning styles between the two generations. This paper will delve in to merging the two current styles of training and the problems that might come up during the process. This investigation will deal with agencies across the country as well...
Words: 2795 - Pages: 12
...INTRODUCTION Koss is a Delaware corporation with a principal place of business in Milwaukee, Wisconsin. Koss designs, manufactures and sells stereo headphones. KOSS went public in 1965. Over the last ten years, its stock price has ranged from $8 in July 2002, to its peak at $15 in July 2006 to its low at $4 in July 2010. The Chief Executive Officer (CEO), Michael J. Koss (MJK), the founder’s son, and his family directly or indirectly own in excess of 70 percent of the company’s 851,000 shares. A $34 million embezzlement of cash from the KOSS occurred over a 12-year period from 1997 through December 2009. QUESTIONS AND ANSWERS 1. What is the problem in the Koss Corporation case? This case evolves about a wide-ranging fraud committed by senior members of the accounting department of Koss Corporation. Over a period of years, Sachdeva, the Principal Accounting Officer, Secretary and Vice-President of Finance at Koss had stole over $30 million from the Company. Sachdeva used the embezzled funds to finance her extravagant lifestyle and for her personal spendings. Mulvaney, working in concert with Sachdeva, prepared false journal entries to disguise Sachdeva's misappropriation of funds. Sachdeva and Mulvaney attempted to hide the embezzlement in the Company's financial statements by overstating assets, expenses, and cost of sales, and by understating liabilities and sales. Over the last 12 years, Koss never realised the embezzlement made by the culprit. The embezzlement was revealed...
Words: 4964 - Pages: 20
...located in Inglewood , California. A 369 bed acute care facility owned by Prime Healthcare a privately owned corporation. In 2007 Prime Healthcare bought the Hospital from Tenet Healthcare. The current census of the hospital averages to about two hundred fifty in house patients daily, with a total of more than 140,000 patients treated per year. The Laboratory has forty five full time employees, ten part-time, and five per diem, for a total of sixty employees with a variety of roles and titles. The Laboratory is licensed by the California State Department of Health Services, Laboratory Field Services and accredited by the Joint Commission and Clinical Laboratory Improvement Act Agency (CLIA). The full service clinical laboratory provides the following services: Chemistry, Hematology, Microbiology, Blood Banking, Serology and Immunology. I am a Board Licensed Clinical Lab Scientist and there are thirty five of us. The rest of the laboratorians are either Licensed Lab Technicians or Certified Phlebotomy Technicians. My main specialty and concentration is the field of Microbiology. I am the Lead Scientist in the Microbiology Department. My responsibilities include training staff regarding microbiology, maintain and troubleshoot expensive equipment, answer all technical questions pertaining to the department, research new technologies prior to implementation and the acting supervisor when the supervisor is not present. The laboratory is divided into four departments with one...
Words: 3740 - Pages: 15
...Running Header: ORGANIZATIONAL CHANGE MANAGEMENT Organizational Change Management HR587 – Managing Organizational Change February 7, 2011 Table of Contents Executive Summary 2 Organizational Change Management 4 Introduction 4 Hewitt’s Core Functionality 5 Responsibilities at Hewitt Associates 7 Assessment /Diagnosis 8 Cause for Implementing Change Management 8 Analysis of the Change Strategy 10 Organizational Change Model 10 Resistance of Changes 12 Results/ Outcome 14 Failure to Change / Result in Merger 14 Evaluation of the Effort 16 Change Approach 16 Reflections of Managerial Change Strategy 17 Reference 19 Appendix 21 Here are ten principles every great leader should know. 21 Financial Analysis For Hewitt Associates 22 Lewin’s Change Model 23 Kotter and Schlesinger - Six Change Approaches 23 Executive Summary This research paper elaborates the organizational changes made within Aon-Hewitt, formally known as Hewitt Associates. These changes were delegated in the form of a top-down processing structure; which initiated the implementation for the company's Consulting and Outsourcing group. Utilizing the Lewin’s Change model, the context of the organizational change strategies, will be evaluated for each stage within the implemented changes. Hewitt Associates has successfully provided their services to corporations over the past 70 years; however because of their lack of growth within Technology Innovation, their processes were questioned...
Words: 6308 - Pages: 26
...important documents effectively. This memo will cover the correct memo format first. Then, it will discuss clarity and conciseness, consistency and numbers, passive voice, parallelism, sexist writing, agreement, comma usage and hyphen usage. USING CORRECT MEMO FORMAT Unlike conversations, memos leave a "paper trail," so the company can use directives, inquiries, instructions, requests, recommendations, policies and other reports for future reference. Depending on their purpose, memos can range from a few lines to four or five pages. Shorter memos do not require formal introductory and concluding paragraphs. However, most memos assigned in this class will be at least one page long. Therefore, writers should include the appropriate introductions and conclusions. Every memo should have a header containing the word (prominently displayed) MEMO or MEMORANDUM followed by the organization's name. Writers usually draft memos on company letterhead. Following the header are four crucial pieces of information: TO: Name and title (the title serves as a record for reference) FROM: Your name and title (your initials for verification) DATE: (also serves as a chronological record for future reference) SUBJECT: Using about five to six words, state the memo's purpose precisely. This is the most crucial part of the memo. It will determine whether the reader will continue reading. Also, it must accurately represent of the memo's content. A clear subject line...
Words: 2204 - Pages: 9
...Guide to Writing MBA-Level Resumes Table of Contents I. Introduction Purpose of this Guide Purpose of a Resume II. Before You Begin Writing Self-Assessment Accomplishment Statements PAR Formula Tips for Writing Powerful Accomplishment Statements III. The BU Resume Format Technical Specifications Content Guidelines Contact Information Education Guidelines for including GMAT and GPA Experience Additional Resume Sections Information NOT to Include on Your Resume Editing Your Resume Other Resume Formats IV. Common Resume Concerns and How to Address Them Dual Degrees Joint Degrees Multiple Undergraduate Institutions Study Abroad Company Name Change Gaps in Employment Small Company Experience Entrepreneurial Experience Multiple Temporary Jobs Short Term Work Experience Self-Employment V. Electronic Resumes Keywords Submitting Your Resume Electronically Suggested Naming Conventions Appendix A: Self-Assessment Appendix B: BU Resume Template and Sample Resumes Appendix C: Grammar Rules and Resume Action Verbs Rules for Capitalization, Dates, and Numbers Resume Verbs 2 2 3 3-4 4-5 6-7 8-9 9 10 10-11 12 12-15 15 15 15 17 17 17 17 18 18 18 19 19 20 20 21 21 21 23-25 26-31 33 34 I. Introduction Purpose of this Guide The purpose of this guide is to help you develop the best possible resume to market yourself with honest confidence. The Feld Career Center requires 1st year MBA students to prepare your resume in the BU Graduate School of Management resume format in...
Words: 8804 - Pages: 36
...ACC 700 How Technology Will Change the Accounting Profession Charles Duell, the director of the U.S Patent Office at the beginning of the twentieth century, prophesied that "everything that can be invented has been invented." Looking back, one can only laugh at the irony of this statement and the sheer amount that has actually changed since then. However, amidst the laughter, a question is raised: is it possible that today’s businesses believe what Duells said, that there is nothing more to come? Today, companies have access to some of the most groundbreaking technology, but are they truly taking advantage of it? One field that has changed dramatically over the past few years is the accounting profession, especially Certified Public Accountants (CPAs). Are CPAs staying on top of the latest technology that can greatly assist them in doing their job? For a better understanding of how technology directly affects the CPA profession one can simply look at the changes that have occurred over the past few decades, what a current office should be using, along with checking out the technological advances and how they will affect the career of CPAs in the next ten to twenty years. Not only is the accounting world changing, but the courses that an individual must study on the road to becoming a CPA, are also rapidly changing. The objective is to better prepare new graduates with a better understanding of the technology that will soon be such an integrated part of their lives. Courses...
Words: 1920 - Pages: 8
... learn about their experiences and views, and above all think for yourself. Getting a job in investment banking should involve two efforts on your part: (1) Learning your own needs - what is it you want in a job? (2) Learning what an investment bank is and does - does this type of job meets your needs? As a final warning, there is an allure to investment banking, namely that it is a high powered, fast-paced, exciting, dynamic career that can make you rich. This can be true, but it is also just a job - particularly as a first-year associate when it may not be as glamorous as you thought it would be. QUALITIES THAT INVESTMENT BANKS LOOK FOR It is important to see yourself as a portfolio of skills and qualities conducting an internet job search as well as any other. There are a number of skills and qualities that banks look for, and a successful candidate needs to put together several, but certainly not all of them. Additionally, it is probably a good idea to have some balance in your portfolio. Some qualities that banks look for on a resume or in the interview and some suggested ways to demonstrate them (these are just a few, and some banks will emphasize some more than others): Show a strong interest in Finance: Be able to convey to an interviewer/contact that you understand what investment banking is, what an associate does, and why you would be a strong candidate for that particular bank. Read the Wall Street Journal and other financial publications...
Words: 10941 - Pages: 44
...Strategic Plan Drew Luke University of Phoenix STR/581 – Strategic Planning & Implementation Paul Sam December 9, 2010 Week 6 Table of Contents Executive Summary Page 3 Company Background Page 3 - 5 Environmental Scan Page 5 - 11 Organizational Strategy Page 11 - 14 Implementation Plan Page 14 - 16 Risk Management Plan Page 16 - 17 Strategic Plan This paper will compile the various assignments from previous weeks to establish a completed strategic plan. An executive summary will be provided, along with the company’s background, mission, vision, and value statements. Additionally the previously constructed environmental scan will be further illustrated. The selected business strategy will be discussed. The final components of this plan will include the implementation and risk management plan. As previously mentioned the company being discussed is that of “Dreamz” a wedding planning business. Executive Summary The report following this summary is that of a strategic plan for “Dreamz” a wedding consulting firm. The company’s core values are based around taking a clients dream and making a reality, and to do all the work so they can enjoy the party. “Dreamz” is designed to meet with clients to discuss what they consider to be their dream wedding. Based on this meeting the consultant will begin to pull resources from the various vendors which “Dreamz” has partnered with. Once the package has been pulled together the complete...
Words: 4909 - Pages: 20
...Agreement (CRA) is defined as being “a written “contract” in which the romantically involved parties acknowledge the following: • Their relationship is voluntary and consensual. • They agree to abide by the employer’s antidiscrimination, antiharrassment, and workplace conduct policies. • They promise to report any perceived harassment to management, if it occurs. • They agree to behave professionally and now allow the relationship to affect their performance. • They agree to avoid behavior that offends others in the workplace. • They agree not to engage in favoritism. This is especially an issue if one of the employees is in a higher management position and has the authority to influence rewards available to the other employee.” Thesis Statement: In analyzing the case, “Consensual Relationship Agreements”, the following categories will be addressed: (1) Argue for the use of Consensual Relationship Agreements in your current (or future) workplace; (2) Create a counter argument against the use of CRAs in your current (or future) workplace; (3) Discuss the ethical principles involved in the use of CRAs; and (4) create at least one (1) other option besides CRAs that would address workplace romances. 1. Argue for the use of Consensual Relationship Agreements (CRAs) in your current (or future) workplace: High performance workplaces often require long hours and high pressure, and that often drives employees to...
Words: 2106 - Pages: 9
...organization was vast in size with over a dozen departments that worked various specialties in human resources. The actuarial department regulated the financial consulting aspects in retirement plans and other benefits. Hewitt Associates tried to keep their market share as the leading provider in health care reform, retirement restructure, and executive compensation for their client's. They also provided software packages to their client’s. This was to allow clients to have less stress and frustration. Hewitt’s philosophy is to maintain solid relationships with their clients through reliability. The reliability of data kept Hewitt’s prestige and service with their clients for daily operations, (Hewitt Associates LLC, 2010). This was a reason that a department was dedicated to actuaries; they would establish criteria and project out costs for decisions on employees and their...
Words: 4704 - Pages: 19
