...cause frustration for passengers.(concurrent control) 2) Information controls, customer interaction controls, and benchmarking Information controls could provide the managers with accurate information about the problems that the passengers face and have a clear idea about the occurring events and deviations in the Terminal. Customer interaction is crucial in this case because the satisfaction of the passengers with the quality of the services provided is the best indicator for the managers to estimate the effectiveness of the organization and to improve the actual performance. Benchmarking which is searching the best practices among competitors or non competitors could have helped the managers to choose better equipment and prevent problems such as understaffing or lack of communication. 3) British Airways ‘controls have been more effective with: Better and more realistic tests could have prevented the under-staffed teams. Communication with the passengers and especially the inexperienced ones could have limited this chaos and limit their disruption. More realistic and harder tests could have shown the problems in the luggage belt system and the baggage system. 4) Information control could provide the managers with accurate information about the problems that the passengers face and have a clear idea about the occurring events and deviations in the Terminal. Customer interaction is crucial in this case because the satisfaction of the passengers with...
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...BEN & JERRY’S HOMEMADE ICE CREAMS ANALYSIS OF CASE What was Ben supposed to do? Why was he unable to do so? Ben was supposed to look at the BIG PICTURE. He wanted to benefit the lower class of employees. He used pay ratio 5:1 as a mean to do so and set the pay scales of senior employees below the industry average. He should have given senior executives some reasons to stay with the company by giving them salary packages close to the industry average, by financing their training/education/on-job-MBA, or by bringing an end to the 5 to 1 rule. He should have prevented the buyout of the company by satisfying all of his internal customers and preventing the profit reduction due to employee turnover at the senior level. He failed to do so because he was unable to realize that the growth of company is necessary for him to continue his philanthropy and support to the oppressed lower class in the US. He found it difficult to alter his values and to endanger his social image. What challenges do the managers face working with the CEO/owner of a company? The main problem faced by the managers working with the CEO/owner is that the owner sometimes dictates his vision and does not motivate the managers to embrace the vision through constant persuasion. He or She develops a vision by some personal experiences of creativity and inspiration and then enforces that vision from top to down. Sometimes, the CEO/owner does not allow the managers to improve, augment, or further develop...
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...and sinking. However, a high number of bulkheads may restrict the use of spaces on board and make it hard for the crew to move between the divided spaces. So, watertight doors are fitted in between bulkheads which should be watertight. Doors can usually be closed from the bridge, or other control room, for the purpose of saving the ship, and can also be opened and closed locally, allowing personnel to pass through, as well as to escape in an emergency. Saving the ship has priority, so usually the bridge can take control of all doors to close them. There are many different regulations pertaining to the operation of these doors depending on the class, and type, of ship it is. However, there is no all encompassing safety regulation to prevent injury or death due to accidental door closure. The Canada Shipping act has some regulations pertaining to...
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...employees will be held up having to come into the home office for repairs. The impact is serious due to the fact it would reduce the amount of work completed, uses valuable resources that are required on-site, or lead to cost of hiring a separate support staff for the telecommuters. Initial action is to move quickly in the areas that can be moved on quickly. Also, there are several team members who are done their parts, and several who are working on their parts alone. It is recommended that people be placed where there is a personnel shortage. This risk can also be prevented by managing the completion status of each item via milestone dates. The team member responsible is everyone on the project, with the PM as the lead. Strategies for preventing this risk is for the PM to reassess WBS, tweak people’s schedules, and get a confirmation from the company about delivery of equipment or find out how to cancel order and move...
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..."WHERE KNOWLEDGE IS WEALTH" “Case Study on Communication Challenges” – Prof.M.S.Rao There are several challenges in communication that take place in daily life. If we identify the challenges we can eliminate and ensure better understanding among the individuals. We shall take a case study on communication that helps in averting any misunderstanding among the people. Ken worked in a research department for a year as a researcher and he was laid off as the entire department was closed due to recession. He decided to meet the CEO for a possible outplacement as the organization had several other departments to accommodate him. However the secretary of the CEO, Diana did not permit Ken to meet by saying that CEO was busy. Ken returned without meeting the CEO. He got better employment opportunity elsewhere and joined. Ken, being a researcher, wrote an article for an international journal while working in the research department. It was published after 9 months and received complimentary copies from the publisher. Therefore, Ken wanted to share the successful publication with his former CEO and went to meet him to gift the book as a complimentary copy. Below was the conversation Ken had with the secretary of the CEO. Ken: I would appreciate if you could arrange an appointment with CEO. I want….. (Secretary interrupted) Secretary: Why did you come? We had already handed over your resume to Jim for outplacement. You may go now. Ken: I did not come for employment opportunity...
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...Outline English 147 Version 2 l Thesis & Outline Part I: Thesis Statement Thesis Statement: Child abuse is harmful and parents can prevent it by communicating, talking openly with their child, and breaking the cycle of silence. I. First main point: People that communicate with their kids can avoid child abuse. A. Supporting details: People that communicate should offer rewards to their kids for good behavior. B. Supporting details: My child did great this week in school, so I rewarded him with a video game. III. Second main point: One of the most important way to prevent child abuse is talking openly with your child. A. Supporting details: When talking openly with a child, makes them feel comfortable with any situation. B. Supporting details: My friends daughter was misbehaving in school today, by being truthful with her mother prevented verbal abuse from her mother. IV. Third main point: Another way to keep from preventing child abuse to happen, is breaking the cycle of silence. A. Supporting details: When a child is acting strange it is always good to try to break their cycle of silence. B. Supporting details: Karen was been consistently abused, and her grandparents made her feel comfortable to tell what happen. Week Three Assignment: Thesis Statement & Outline Content and Development 6 Points Possible Thesis is clearly stated 25 words or less Identifies the topic Identifies 3 items of comparison (3 controlling ideas) Points ...
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...Kathryn Constantino Mr. Contreras Eng. 9HP/P.6 19 November 2015 “The Undercover Parent” Essay Harlan Coben in the article “The Undercover Parent” (2008) suggests that parents should monitor their children closely online. Coben supports his suggestion by listing the many dangers on the internet. Coben suggests that parents should install spyware on their child’s internet in order to keep them safe. The author writes in an informal tone for parents. Indeed, parents should monitor children closely online by using spyware because they can see if their child is in danger and they can help prevent their child getting in danger. Parents should monitor their children online because they can see if their child is in any kind of danger. For example, Coben states in his article “The Undercover Parent”, “One friend of mine, using spyware to monitor his college bound, straight-A daughter, found out that not only was she using drugs but she was sleeping with her dealer…. He decided to come clean, to let her know how he had found out, to speak with her about the dangers inherent in her behavior” (Coben, Paragraph 13). The example shows how a father used spyware to find out if his daughter was in danger, which she was in, the father then had a conversation with his daughter to tell her that the things she was doing online was very dangerous. The father prevented his daughter from getting into even more danger on the internet by using spyware. Since the father talked to his daughter, she...
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...use of military force is the only way to prevent terrorism. The topic also asks about the possible alternatives and what strategies would be best for American policy makers. I am going to argue that the use of military force is not the only to prevent terrorism. Although using the military for counterterrorism is effective, it is not the only way to prevent terrorism. I will argue that there are other counterterrorism methods that do not include military force. There are many keywords I used to help find scholarly sources in the Ashford University Library. Some of the words include, but are not limited to, terrorism, counterterrorism, finance, sanction, drugs, trafficking, civilian, and prevent(ion). I chose terrorism because that is the basis of the topic and counterterrorism because it is the opposite of terrorism. Counterterrorism pulled multiple techniques to fight terrorism. Also, I chose the words finance and sanction. Both words helped me find documents that provide effective methods for preventing terrorism on a government level. I needed supporting research to back up the use of foreign aid as a counterterrorism incentive. I also wanted to present the negative effects of country to country sanctions. Next, I searched for sources using civilian as an extra search criteria. Since my argument is that military force isn’t the only way to prevent terrorism, I wanted to find counterterrorism tools for civilians. The word prevent was in every advanced search I conducted...
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...BUSN 412 Week 5 Quiz Purchase here http://devrycourse.com/BUSN%20412/busn-412-week-5-quiz Product Description 1Question : In consideration that the "traditional" approach to strategic control is sequential, the following is not one of the steps in the sequence. Strategies are formulated and top management sets goals. Action plans are submitted by lower level managers. Performance is measured against the predetermined goal. Strategies are implemented. 2. Question : The primary drawback of "traditional" strategic control systems is: They are only appropriate when the environment is stable and simple. Goals and objectives cannot be measured with a high level of certainty. They lead to complacency. They lack the flexibility needed to adjust to changes in the environment. 3. Question : The following is true for businesses facing complex and turbulent business environments: Complacency about predetermined milestones can prevent adaptability Detailed plans are needed to maintain order Goals and objectives that are uncertain prevent opportunism Traditional strategic controls are usually inappropriate 4. Question : Contemporary approaches to strategic control rely primarily on: Feedback controls Single-loop learning Double-loop learning Comparative learning 5. Question : Our text states that informational control systems ask: Is the organization "doing the right things"? Is the organization "doing things right"? Are rules and regulations being followed...
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...suggested that Cold Cuts Ltd (CC) to reposition their long-term business strategies. Cold Cuts Ltd (CC) is a manufacturer specializing in refrigeration components, which focus on the Singapore local market, factory in China and exported worldwide. CC enjoyed the low cost in the China market which brings desired profit, they should consider to expand their business to a wider market that enable to have a greater customer base. Hence, business expansion strategies should consider about the countries with higher demand and cost concern. For example, India, which has the second larger population in the world, is the suitable market for the expansion. CC can enjoy the low labor cost with a mass production, reduce the production cost based on the economies of scale. Overall production cost reduction would leads to a profitable return and CC can actively compete in the market. Manufacturing of component in Singapore is much more expensive compared to China and India. We suggest CC to take the advantage of lower cost in China and India production. They could produce the components and send back to Singapore. By doing this, they can sell at a lower price which can attain the existing customers, as well as attract more potential customers. To avoid and eliminate the revenue dependency on the major customers, the lower price strategy could enlarge their market by having a larger amount of customers. Thus, CC can prevent the loss of major customer crisis with Secconz. In addition, to meet...
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...Team Strategy Plan Justin Langton MGT/311 Team Strategy Plan 1. Complete the following table to address the creation of teams at Riordan Manufacturing. Strategy | Strengths | Weaknesses | Problem-Solving Team | Members from the same department get together to address different methods of improvement. | Can only make recommendations. Only applicable to their area of expertise. Usually team members do not have the authority to implement strategies directly. | Self-Managed Work Team | In place of supervisors, these teams work together to manage each other through different tasks: operating procedures, schedules, taking action to solve problems, working with suppliers and customers. | Conflicts often result in uncooperative members, power struggles. High turnover rates within these types of teams. | Cross-Functional Team | Allowing people from diverse areas of expertise to exchange information to develop new ideas, solve problems, and coordinate complex projects. | Time. To develop chemistry, trust, to learn and become familiar with all of the new information and to produce results takes an extensive amount of time. | Virtual Teams | Use of online interfacing rather than face to face meetings. Efficient for members with conflicting schedules, locations, and allows teams to work remotely. | Less social rapport and direct interaction. Become more task oriented, less chemistry and trust. Team members tend to be less satisfied. | 2. Identify the team formation...
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...Rusty Rims IT Strategic Plan, Part 2 Before you begin this assignment, be sure you have read the “Rusty Rims Case Study” and the feedback you received on your IT Strategic Plan Part 1 assignment. Also, be sure you have read the chapters in the textbook that have been assigned to this point. Purpose of this Assignment This assignment gives you the opportunity to apply the course concepts to complete the development of an Information Technology Strategic Plan (ITSP) to support the strategic direction of Rusty Rims Distribution Company (RR). This assignment specifically addresses the following course outcomes to enable you to: identify, define, and explain the concepts of information technology governance and management apply best practices in information technology management and governance to make, defend, and justify an IT decision IT Strategic Plan for Rusty Rims Distribution Company For the previous assignment, you developed Part 1 of an IT Strategic Plan for RR. For this assignment, you will incorporate any needed changes resulting from the feedback you received on your Part 1 assignment and you will add Part 2. Part 2 will include an IT project that you are proposing that RR undertake. This new project will be included in the IT Portfolio section of Part 2, and will be further described in a future assignment, the “IT Decision Paper.” The entire ITSP will be submitted as a single document for this assignment. Assignment First, you should make...
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...Forward-thinking companies are deploying mobile applications in a short time, at reasonable cost, and often on existing infrastructure. And they are reaping significant gains in end-user productivity and business efficiency. Enterprises wishing to deploy mobile solutions to the workforce should start with a strategic plan that focuses on what the users need to get their jobs done, the kinds of infrastructure that are already in place and can be leveraged, and how business needs will change over the next few years. This last component of a mobile strategy is particularly important because it will determine not only what gets implemented now but what degree of flexibility will be required to enhance and improve the applications over time. Failure to take into account the needs of the business in the long term will mean a mobile solution that is unable to change or grow with the business, representing a less-than-optimum investment strategy and potentially requiring rip-and-replace of the solution within a short time. Extending email Most organizations that have deployed even simple mobile applications can leverage those applications to encompass a broader reach of user and company needs. For instance, enterprises that have a...
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...-pricing, -promotion and display, -and monitoring 1. Planning & Range Building: Involves responding to and delivering the market strategy that the retailer has chosen. This strategy will define the width, depth of ranges and the number of categories of items that make the total offer of the retailer (Cadeaux 1999). Whilst a optimal range may be developed in planning, the retailer may be unable to implement this plan because supply isn’t available. (E.g. at the right price, of quality or quantity level) The need to keep a constant inflow of new products to keep customers entertained also ensures planning and range building is an on-going thing. Planning involves both a firms strategic requirements and the operation of the sales outlet. The ranges change and evolve with input from all aspects of the retailer, including monitoring activities and feedback from buyers. 2. Pricing: Very complex area. Success relies on getting the price right. Optimising price is complex – from both the retailers and customer’s perspective. Prices often change price to, eve just for a short-time to (Sales) adding to the complexity. Add even more!!! Complexity, pricing is a promotional tool too. Retailers try to make it simply by taking either a manufacturing/consumer perspective when setting the price. However, “real world violations” can prevent this approach being used and as such pricing can be more of an art! Having to accommodate many different objectives/variables. Pricing can...
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...According to Skovholt and Trotter-Madison, it is a necessity to have a strategy for self-care in order to prevent burnout (Skovholt & Trotter-Madison, 2014). In this discussion, I will highlight one self-care strategy I currently employ, and one I would like try. In addition, I will explain how I plan to incorporate these self-care strategies into my personal and professional life. Recreation is a great self-care strategy. According to Bob Walsh in the Mental Health Counseling: Self-care video, not only does it improve your physical health and wellbeing, it provides for interesting topics on which to connect with the clients (Laureate Education, 2010). In my personal life my activities include swimming, hiking, and working out at the gym. Recreation and exercise keep my stress level low. I feel great, and I sleep well. Professionally, I will make sure that I keep a calendar that allows me to do things like get to the gym before work, or take a walk at lunchtime. The self-care strategy that I would like to implement is working on self-boundaries. These boundaries include being able to say no, or putting things that I need to do first. Norm Dasenbrook indicates that a person who is unable to say no, risks being irritable and becoming overwhelmed (Laureate Education, 2010). One way that I can implement this in my personal and professional life is to keep a calendar that reflects a reasonable schedule. Scheduling time for the things that I enjoy will keep me from over...
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