...EDUCATION Ph.D. Information Science & Technology, Syracuse University (Sept 2004- Sept 2010) Dissertation Topic: Leadership perceptions and behaviors in self-managing virtual teams (Open Source Software Development Teams). Chair: Dr. Robert Heckman Committee Members: Dr. Kevin Crowston, Dr. Nora Misiolek, Dr. Derrick Cogburn M.B.A. Specializations in Supply Chain Management, and Global Entrepreneurship, Syracuse University (Syracuse, NY. 2001-2003) GPA: 3.8 / 4.0 M.S. Information Management, Syracuse University (Syracuse, NY, 2000-2002) GPA: 3.9 / 4.0 B.S. Business Administration, Middle East Technical University (Ankara, 1996-2000) GPA: 3.7 / 4.0 JOURNAL ARTICLES Eseryel, U. Y., Eseryel, D. (Submitted). Leading by Doing Work: Leadership in Self-Managing Virtual Teams. Crowston, K., Howison, J., Chengetai, M., & Eseryel, U. Y. (2007). A Balancing Act: The role of face-to-face meetings in technology-supported self-organizing distributed teams. IEEE Transactions on Professional Communications, 50(3), 185-203. Crowston, K., Li, Q., Wei, K., Eseryel, U. Y., & Howison, J. (2007). Self-organization of teams in free/libre open source software development. Information and Software Technology Journal, Special Issue on Qualitative Software Engineering Research, 49(6), 564-575. Nicholson, S., Sierra, T., Eseryel, U. Y., Park, J., Barkow, P., Pozo, E., & Ward, J. (2006). How much of it is real? Analysis of paid placement in Web search engine results. Journal...
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...afford to ignore. Technology has created a revolution in today’s educational environment, and this change in education makes teaching more rewarding and far more challenging (Bryant, 2001). Review of Literature The field of information systems is constantly changing, and these changes are impacting the way workers think, the processes and procedures used to accomplish wo rk, and the tools used to accomplish goals needed to be competitive in the workforce. In today’s work environment “trends such as the globalization of the economy and the evolution of e-commerce are changing the very nature of work” and “success in the wo rkplace of tomorrow belongs to those who can find, understand, process, and integrate information to solve a variety of problems” (Glenn, 2001, p. 10). Businesses are reengineering themselves to remain competitive in today’s society, and as these changes occur, “increased demands are put on educational institutions to prepare” (McGrew, 2001, p. 91) students to face the rigors of a more complex and diverse...
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...implementing an ERP System in a University Environment. Purpose of the Research Proposal: Submitted for the requirements of the admission in Doctoral Program. 1. Introduction The proposed research project will study involves the factors that influence an implementation of an enterprise-wide information system in a large organisation. More specifically, it will examine what the critical success factors (CSF) are for implementing an Enterprise Resource Planning (ERP) system in a university environment. This Research proposal introduces the research project that will be undertaken, giving an outline of why such research needs to be done, placing the research in context and demonstrating its importance. The research questions are then outlined. 1.1. Research Topic Introduction As discussed above, this research project involves the ERP phenomena and specifically ‘what factors can be seen as critical when implementing an ERP system in a university environment’. Issues regarding the software vendor providing the ERP system are outside the scope of this research project, as is the actual measurement of the critical success factors or the dependency relationship between the factors that will be identified. A theoretical framework (TF) will be developed in order to aid the research process. The framework will list broad factors derived from current literature and they will be examined in this project with regard to an ERP implementation...
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...behavioral-science knowledge" (Beckhard 1969). Throughout the 1970s and 1980s organizational development became a more established field with courses and programs being offered in business, education, and administration curricula. In the 1990s and 2000s organizational development continued to grow and evolve and its influences could be seen in theories and strategies such as total quality management (TQM), team building, job enrichment, and reengineering. RATIONALE AND IMPLEMENTATION Organizational development takes into consideration how the organization and its constituents or employees function together. Does the organization meet the needs of its employees? Do the employees work effectively to make the organization a success? How can the symbiotic relationship between employee satisfaction and organizational success be optimized? Organizational development places emphasis on the human factors and data inherent in the organization-employee relationship. Organizational development strategies can be used to help employees become more committed and more adaptable, which ultimately improves the organization as a whole. The organizational development process is initiated when there is a need, gap, or dissatisfaction within the organization, either at the upper management level or within the employee body. Ideally, the process...
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...Article Essential Layers, Artifacts, and Dependencies of Enterprise Architecture By Robert Winter and Ronny Fischer Abstract After a period where implementation speed was more important than integration, consistency and reduction of complexity, architectural considerations have become a key issue of information management in recent years again. Enterprise architecture is widely accepted as an essential mechanism for ensuring agility and consistency, compliance and efficiency. Although standards like TOGAF and FEAF have developed, however, there is no common agreement on which architecture layers, which artifact types and which dependencies constitute the essence of enterprise architecture. This paper contributes to the identification of essential elements of enterprise architecture by (1) specifying enterprise architecture as a hierarchical, multilevel system comprising aggregation hierarchies, architecture layers and views, (2) discussing enterprise architecture frameworks with regard to essential elements, (3) proposing interfacing requirements of enterprise architecture with other architecture models and (4) matching these findings with current enterprise architecture practice in several large companies. Keywords enterprise architecture, architectural components, architectural layers, architectural views, interfaces ENTERPRISE ARCHITECTURE: DEFINITION According to ANSI/IEEE Std 1471-2000, architecture is defined as the “ fundamental organization of a system, embodied in...
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...Analyzing Anti-pattern Detection Southern Methodist University Abstract A design pattern is a well-understood, reusable design fragment used to solve a commonly occurring problem in software development. Whereas, antipatterns are common design pitfalls that provide poor solutions to recurring design problems. Developers may unwillingly introduce anti-patterns in their software systems due to time pressure, lack of skills, communication or understanding. Anti-patterns have a negative effect on the comprehension and maintainability of a software system, and thus, understanding and detecting Anti-patterns provides the knowledge to prevent or recover from them. This paper discusses the anti-patterns of object oriented design, their symptoms, and consequences and issues related to their detection. This study also discusses some of the tools and approaches that are currently being developed and used in the software industry to detect anti-pattern. Towards the end, this paper also highlights some of the problems that are still open, to drive future research direction in this field. 1. Introduction Now-a-days, most of the software projects deal with large number of components that make the software more complicated and hard for novice designers to design. A design pattern is one of the most simple and powerful techniques used to improve the software design. Unfortunately, due to a number of market/customers constraints, anti-patterns may get introduced...
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...The Effect of “Front-Loading” Problem-Solving on Product Development Performance Stefan Thomke and Takahiro Fujimoto In recent years, there has been a growing interest in the link between problemsolving capabilities and product development performance. In this article, the authors apply a problem-solving perspective to the management of product development and suggest how shifting the identification and solving of problems—a concept that they define as front-loading—can reduce development time and cost and thus free up resources to be more innovative in the marketplace. The authors develop a framework of front-loading problem-solving and present related examples and case evidence from development practice. These examples include Boeing’s and Chrysler’s experience with the use of “digital mock-ups” to identify interference problems that are very costly to solve if identified further downstream—sometimes as late as during or—after first full-scale assembly. In the article, the authors propose that front-loading can be achieved using a number of different approaches, two of which are discussed in detail: (1) projectto-project knowledge transfer—leverage previous projects by transferring problem and solution-specific information to new projects; and (2) rapid problemsolving—leverage advanced technologies and methods to increase the overall rate at which development problems are identified and solved. Methods for improving project-to-project knowledge transfer include the effective...
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...In Malaysia, the provision for education is the biggest challenge for the government as the nation strives to become a fully developed country by the year 2020. One solution is to use technology as an enabler to bring education to the masses. Universities are taking up the challenge by updating the content of their programs but more importantly, utilizing the latest technologies to improve the delivery systems. One of the emerging delivery systems much talked about is Open and Distance Education which is fast becoming the way of providing education to the masses. As a result of this new phenomenon, in August 1999, the Minister of Education invited Multimedia Technology Enhancement Operations Sdn. Bhd. (METEOR), a consortium of 11 public universities in the country, to set up an open university. The move by the Minister led to the establishment of Open University Malaysia (OUM) in August 2000 followed by its official launching on 26 August 2002 by the Right Honorable Dato Seri Dr. Mahathir Mohamad, the then Prime Minister of Malaysia. OUM is the seventh private university in Malaysia. Although incorporated as a private university under the Private Higher Education Institutions Act 1996, the University leverages on the quality, prestige and capabilities of its strategic partners - a consortium of the 11 public universities. OUM adopts the motto “University for All" which is consistent with its philosophy on democratization of education. This philosophy underlies the belief...
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...2nd, 2013 Abstract: Majority of organizations today are restructuring, changing the work design and adapting the employee involvement (engagement) process in the business. However every function in an organization may or may not respond well to these changes. This paper focuses on the effects of Downsizing (effective way of restructuring the organization) and employee empowerment on the production and operation functions in the manufacturing industry. Employee empowerment has a positive impact on Production functions under specific conditions and with more of trust and social relationship between the management and employees. Empowerment is a boon to the manufacturing industry, as the in-depth knowledge of technical employees in operations is well utilized by the management. The Operation functions brings together raw materials with the production process to make products that customers need, here employees form the core, around which these processes revolve. Downsizing creates opportunities to identify, train and develop capable employees to fulfill more responsible roles in production and operation departments. Downsizing, from a company perspective, is a very positive event targeted to make their products better, increase their profit, and streamline operations. In organizations that have restructured, many do not handle the process of downsizing well and can suffer serious long term damage as a result. Skilled employees need to be recognized and retained for dependency on these...
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...Acknowledgement Any work like this credit must be goes to multiple people. Over the years, many instructor of Independent University, Bangladesh in the academic career, have provided us valuable insights into the management and human resource management department, through their discussions and various classes. This is our humble effort to present gratitude in writing this “case study” which we have truly drawn upon our own opinion as a student of BBA. First and for most, we are indebted to Mr. Latiful Khabir, our course instructor of Introduction to Human Resource Management (HRM301), for his generous guidance throughout the work. His outstanding support, faith in us, and inspiration for this project, was a tower of strength in putting the pieces together and an unfailing source of cheer and encouragement. We are deeply indebted to the authors whose book we have consulted in preparing this treatise. Finally we would like to add a few more words saying that this plan is prepared by novice and naturally there could be unwilling errors and omission which are exclusively ours. December, 2012 Mr. Latiful Khabir Course instructor, Introduction to Human Resource Management (HRM301) Independents University, Bangladesh Subject: Submission of Human Resource Management case study report Sir, We are extremely glad to submit the Human Resource Management case study report that you have assigned us...
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...Customer Satisfaction Research Proposal CommunnaTell Wireless Company: Team B Tammy Cech, William Frudakis, Robbie Hollingsworth RES/320 August 30, 2010 Instructor: Dr. Michele Burpeau-Di Gregorio Customer Satisfaction Research Proposal: CommunnaTell Wireless Company CommunnaTell Wireless commits to delivering outstanding customer satisfaction. The company offers quality products and services on the nation’s largest and most reliable wireless voice and 3G network, and it delivers the industry-leading customer service – online, over the phone and in-person. Recently the company has experienced an increase in complaint calls, which reported to the research team for follow-up. The design of the proposal was to determine the cause or causes of the lack of customer satisfaction. Senior Research Proposal Research Question CommunnaTell Wireless Company being the largest wireless phone company in the United States has done several new and innovating advances with-in the management of several departments. These new changes created several opportunities in the Call Centers because of higher turnover rates. Complaints from customers calling into the Call Centers rose over the last few months creating concerns over the effectiveness of training given to the new associates. CommunnaTell Wireless will conduct surveys of recent customers to the call center to determine the root cause of the recent complaints. Propose Research CommunnaTell Wireless Company will...
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...Cornell University ILR School DigitalCommons@ILR CAHRS Working Paper Series Center for Advanced Human Resource Studies (CAHRS) 5-1-1997 Impact of Information Technology on Employee Attitudes: A Longitudinal Field Study Patrick M. Wright Cornell University K. Michele Kacmar Florida State University Gary C. McMahan University of Texas at Arlington Karen Jansen Texas A&M University Follow this and additional works at: http://digitalcommons.ilr.cornell.edu/cahrswp Part of the Technology and Innovation Commons Thank you for downloading an article from DigitalCommons@ILR. Support this valuable resource today! This Article is brought to you for free and open access by the Center for Advanced Human Resource Studies (CAHRS) at DigitalCommons@ILR. It has been accepted for inclusion in CAHRS Working Paper Series by an authorized administrator of DigitalCommons@ILR. For more information, please contact hlmdigital@cornell.edu. Impact of Information Technology on Employee Attitudes: A Longitudinal Field Study Abstract This longitudinal study examined the impact of an information technology system on the job and employee attitudes in a parts distribution center for a Fortune 500 company. Data were collected prior to, during, and following the implementation of an automated information technology system. Results of both the within subjects (N=24) and between subjects (N=58) analyses indicated that the automated technology reduced motivational and increased mechanistic aspects of the...
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...The Supply Chain Management Processes Keely L. Croxton, Sebastián J. García-Dastugue and Douglas M. Lambert The Ohio State University Dale S. Rogers University of Nevada, Reno Increasingly, supply chain management is being recognized as the management of key business processes across the network of organizations that comprise the supply chain. While many have recognized the benefits of a process approach to managing the business and the supply chain, most are vague about what processes are to be considered, what sub-processes and activities are contained in each process, and how the processes interact with each other and with the traditional functional silos. In this paper, we provide strategic and operational descriptions of each of the eight supply chain processes identified by members of The Global Supply Chain Forum, as well as illustrations of the interfaces among the processes and an example of how a process approach can be implemented within an organization. Our aim is to provide managers with a framework to be used in implementing supply chain management, instructors with material useful in structuring a supply chain management course, and researchers with a set of opportunities for further development of the field. “Streamlining crosscompany processes is the next great frontier for reducing costs, enhancing quality, and speeding operations”. Supply chain management is increasingly being recognized as the integration of key business processes across the supply chain...
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...Abstract Resistance to organisational change is seen as one of the impediments to organisational expansion and growth due to its negative repercussions. This study therefore sought to investigate the factors that influence resistance to or- ganisational change at Oti-Yeboah Complex Limited. De- scriptive survey design was adopted to collect information using stratified sampling and self-administered question- naires. Descriptive statistics, bi-variate correlation, regres- sion analysis and t-test were used to analyse the data. The results indicated that less employee participation in deci- sion making and lack of trust in management contributed highly to resistance at Oti-Yeboah Complex Limited. In addition, factors such as lack of motivation, poor chan- nels of communication, and information exchange also contributed to resistance. The study suggests that manage- ment should encourage employee participation in decision making, build confidence, accept constructive criticism, be transparent and communicate clearly the need for change to employees. INTRODUCTION Organisations operate within an increasingly volatile environment and are in a state of constant change. The pressure to change stems from a variety of internal and external sources such as political, economic, social and technological factors (Boojihawon & Segal-Horn, 2006). Leana and Barry (2000) posit that organizational change is aimed at adapting to the environment, improvement...
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...RECRUITMENT AND SELECTION PROCESS OF STANDARD BANK LIMITED Report submitted in fulfilment of the requirements for the degree of Master of Business Administration with a major in HRM ADITI DAS MATRIC NO.: R123335 PROGRAMME: MBA DEPARTMENT OF BUSINESS ADMINISTRATION FACULTY OF BUSINESS STUDIES INTERNATIONAL ISLAMIC UNIVERSITY CHITTAGONG SPRING 2014 RECRUITMENT AND SELECTION PROCESS OF STANDARD BANK LIMITED ADITI DAS MATRIC NO.: M063089 PROGRAMME: MBA Internship Duration: June 15–August 15 2014 Date of Submission: August 20, 2014 SUPERVISOR MOHAMMAD AKTARUZZAMAN KHAN ASSOCIATE PROFESSOR DEPARTMENT OF BUSINESS ADMINISTRATION FACULTY OF BUSINESS STUDIES INTERNATIONAL ISLAMIC UNIVERSITY CHITTAGONG SPRING 2014 LETTER OF TRANSMITTAL 25 Augest, 2014 The Dean Faculty of Business Studies International Islamic University Chittagong (IIUC) Subject: Internship Report Dear Sir, Assalamu A’laikum Wbt. Wrt. This is my immense pleasure submitting my internship report based on the topic of Recruitment and selection of Standard Bank. This report is the upshot of my internship programme that correlated my academic study with practical organizational experience. During my internship period in Standard Bank (SBL), I have come to know, how actually, a commercial bank of high standard...
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