1
Name____________
_______________________Student
N
o._________
______________________________
1
TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false.
_______
1.
Production workers usually do more communicating on their jobs than do their bosses. _______
2.
The work
-
related communicating that a business does with people and groups outside the business is external
-
operational communication.
_______
3.
Because personal communication interferes with work it should be prohibited in the workplace. _______
4.
The formal, established channels of information flow in a business is not planned but results from the actions of the workers.
_______
5.
As a rule, simple organi zations require more communication than do complex ones. _______
6.
The communication process concerns only written or spoken words.
_______
7.
No two people have identical mental filters.
_______
8
.
Because it involves less preparation time, spoken communication is likely to be more creative than written communication.
_______
9.
There is likely to be more time between cycles of the communication model in oral communication than in written communication.
_______
10.
The symbols we use in communicating (mainly words) do not have precise meanings. _______
11.
Through words we are able to communicate precisely the many variations that exist in reality.
_______
12.
Because all people have had a home, the word home has the same precise meaning in all minds.
_______
13.
With only minor exceptions, perfect comm unication is possible.
_______
14.
Symbols do not have meaning, for meaning is in the mind.
_______
15.
Because human beings generally are similar emotionally and physically, they have developed precisely equivalent words to express themselves.
MULTIPLE CHOICE. Choose the one alternative that best