...[pic] Contents Introduction 2 2. Personal development from PALS 3 2.1 The futures of PALS and what I’ve learned 3 2.2 Benefit from visiting speakers programme and organizational visits 6 3. Professional development from PALS 7 3.1 Commercial awareness 8 3.2 Communication skills 8 3.3 Leadership 9 3.4 Foreign language 10 4. Help in the future 10 Conclusion 11 Reference 12 LEARNING LOG 13 Introduction In this text, I will retrospect to the period doing the assignment and reflect how I developed professionally and personally. The first chapter gives a review of the group assignment and presentation. We took DHL call centre as the development subject, and analyzed the importance of establishing a new call centre based on the theories about the reasons of building call centre. Based on existing literature about call centres, we summered up the advantages of call centres and examine the current status of DHL, thus our analysis gives a theoretical and practical ground of building DHL new call centre (Bruce et al, 2010). Latter analyzed the factors influencing the success of call centres so that we can adapt right strategy and avoid big failure (Chiara et al, 2006). The main concern is to promote service quality in all dimensions and by scientific means. In the second chapter, I draw a line between what I noticed and perceived from visiting and interviewing activities and what...
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...progress. Through various projects and presentations, individual or group ones, and even more through feedback on my work, I managed to develop my academic and personal skills both as an independent learner, but also as a member of formal or informal groups. Having been assigned tasks such as literature reviews, research essays or reflective essays, all of them involving either an oral or written presentation, I employed a range of skills that could not have found a better environment to develop in; critical thinking, working with others and time management are just few examples. Aside from measuring our ability and understanding of the assigned task, evaluation allows us to progress on things we are performing well on and adjust our weaknesses. According to Marshall and Rowland (1998), evaluation can be performed by ourselves, assessing and judging our work in a subjective manner or by others. However, the drawback of being our own assessors is the risk of being accused of bias. Therefore, acknowledging the feedback received on my work has been a significant factor for the development of my skills. It not only helped me better identify my strengths and weaknesses, but also gave me self-confidence and enthusiasm, two key factors for a continual improvement of one's self. The module I have undertaken in the second term, Personal Skills for Business Management Students, has undoubtedly drawn my attention to some of my weak points, such as note taking strategies and paraphrasing, and...
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...Self Evaluation and Personal Development Plan Creating a personal development plan involves more than simply contemplating what you want from your life and how to go about achieving it. If you want to create a personal development plan that helps you to achieve your goals, preparation is the key. To prepare, one must have a great deal of self-awareness. This includes clear understanding of personal values and ethics, analyzing personality characteristics, evaluation of learning styles and identifying strengths, weaknesses, motivators, opportunities and threats. Preparing for this personal development plan has been a thought-provoking study encouraging self-evaluation, reflection and realization within the context of self-improvement in career education and relationships. I have analyzed my personality traits to understand how each correlates with my strengths, weaknesses and tendencies. I have learned that my own perceptions and actions may be motivated by feelings that influence me instinctively. Although many traits stem from my personality, that doesn’t mean I can’t develop and improve. I can learn how to use my strengths in better ways and turn weaknesses into strong suits. I have learned through the Jungian Typology that my personality tendencies are moderately introverted, sensing and feeling, and distinctive judging (ISFJ). I have studied the key traits of this personality type and contemplated how it defines me in relationships, parenthood...
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...Critically discuss the importance of reflection in the practice of management Student ID:20583416 Course: The reflective manager (MD4046) Lecturer: Dr. Elias Hadjielias Fall 2012 Assignment no. 1 Table of Contents Introduction Page 1.1 General Introduction to Reflection 3 1.2 Objectives and Purpose of the essay 3 Main Body 1.3-1.6 Review of Literature 3-4 1.7 Personal opinion of the writer 4 1.8 A practical example of Reflection in a certain case 4 1.9 Recommendations from the writer 5 Conclusion 2.0 Summary pg.3 5 2.1 References ...
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...In order to fully understand the personal development and reflective reasoning in relation to your development in the Nursing field, one will have to define these two terminologies. Personal development means to include activities that improve awareness, can develop potential that will ultimately enhance the quality of life. Medical colleges advocate personal development plans as a basis for continuing professional development. Whereas, reflective reasoning is where a nurse can apply learning and insights of others into their own work. In nursing courses students learn through lecture and discussion, which is the primary method for teaching theoretical principles, but when you add a more complete understanding of the relationship between theory and practice one may become a more competent nurse. Awareness of issues and analysis of knowledge and feelings are some stages that are involved in reflection but then identification and integration of new learning is needed as well. By consciously engaging in their own and others reflection it is believed that the level of professional interaction will improve. Motivation, one issue bound to crop up in ones work life, as well as leadership and of course managing conflict these are some issues when speaking of personal development. The ability to reflect upon us is a valuable part of human life, insisted Taylor (2000). Reflection and reflective practice are claimed to enhance professional development, link theory and practice, promote...
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...In order to fully understand the personal development and reflective reasoning in relation to your development in the Nursing field, one will have to define these two terminologies. Personal development means to include activities that improve awareness, can develop potential that will ultimately enhance the quality of life. Medical colleges advocate personal development plans as a basis for continuing professional development. Whereas, reflective reasoning is where a nurse can apply learning and insights of others into their own work. In nursing courses students learn through lecture and discussion, which is the primary method for teaching theoretical principles, but when you add a more complete understanding of the relationship between theory and practice one may become a more competent nurse. Awareness of issues and analysis of knowledge and feelings are some stages that are involved in reflection but then identification and integration of new learning is needed as well. By consciously engaging in their own and others reflection it is believed that the level of professional interaction will improve. Motivation, one issue bound to crop up in ones work life, as well as leadership and of course managing conflict these are some issues when speaking of personal development. The ability to reflect upon us is a valuable part of human life, insisted Taylor (2000). Reflection and reflective practice are claimed to enhance professional development, link theory and practice, promote...
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...Home Examples and samples Personal development plan final reflection essay Personal Development Plan Final Reflection Essay In my previous personal development plan, I had made several initiatives through which I hoped to achieve certain goals both in academics and in social life. In the previous personal development plan, I had embarked more on the process that I believe would help me to think about my own learning, performance and achievements as well as to plan my personal, educational, social and career development. Since I made the plan within the PDP, there are certain changes that I have witnessed happening in my career, social and learning areas. For example, I have noted that for the last one semester, I have improved in a number of areas that I had pointed in my last PDP. In academics, I have achieved a lot, as my average grades have improved from the previous B+ to an A. This is primarily because I was able to develop clear SWOT analysis, in which I recognized my strengths, weaknesses, opportunities and threats not only in academics, but also in my social life, extra-curricular activities and any other activity I took. With this plan, I worked hard to perfect my strengths, correct the weaknesses and make them my strong points, utilize the opportunities placed within my abilities and finally recognize and avoid any negative effect that was posed by the threats in the SWOT analysis (Bolton 2010). From these considerations, I recognized that some...
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...Self-Reflection - Leadership Development Many varied management and leadership philosophies exist and no single style or approach can be considered to be the ‘correct’ one. Regardless of management and leadership philosophies, self-reflection has played, and will continue to play, a significant role in the shaping of a managers leadership philosophy. Depending on the level of consciousness that a manager has in regards to self-reflection, along with how they communication their management and leadership philosophies, will affect their performance as a manager. Like all managers, my management and leadership philosophies have developed through experiences and the meaning assigned with these. The philosophies that I have previously employed have not always allowed me to adequately address a situation; however, by being reflective the experiences have expanded my knowledge base, resulting in refined management and leadership philosophies. Self-reflecting and communicating management and leadership philosophies is essential for managers in realising their personal potential due to the need to actively learn and interpret experiences for future use. Life experiences shape how individuals manage and lead due to the self-perceptions developed through these experiences. The traits, values and competencies associated with different experiences “dictate how people interpret their environment and what motivates them to act” (Brent and Matheny, 2000, p. 3). This important concept...
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...Reflection can be described as the process of thinking whereby one tries to analyze situations and experiences and make judgments about them. It can be briefly termed as turning ones experience into a learning process. Reflection is helpful at a personal because the modern society is changing rapidly than ever and therefore creating a need to constantly make decisions and re-evaluate our choices. It provides individuals with tools that enable them make proper decisions in life. Reflective insight enables the learners to have better thinking and problem solving skills that help them apply the acquired knowledge in solving new tasks. Body The daily hustle and bustle has exerted too much pressure on our daily lives that quite often develop a distorted view of our surrounding. We tend to forget how well we are doing, our failures and the effect of our action on the people around us. By developing reflective skills we gain an accurate picture of who we are, become aware of our hidden motivations and thinking styles, how we appear to other people. We also develop a better understanding of what motivates our performance and develop our insight and judgment(Bulman,2004).It also helps us have control of our thought process ,our emotions and responses to our sorroundings.Reflection therefore furnishes us with tools that enable us to achieve what we want in life. Learning in the health field is usually a challenge as there is usually a big gap between the ‘Know how and the do how’. Students...
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...(BSBWOR501) MANAGE PERSONAL WORK PRIORITIES AND PROFESSIONAL DEVELOPMENT ASSESSMENT DOCUMENT (Please print your name) ____________________________________ (BSB50215) DIPLOMA OF BUSINES ------------------------------------------------- ASSESSMENT COVER SHEET CANDIDATES - Please submit this entire document (do not separate or remove pages) – with this page completed as required – and place at the top of your assessment document CANDIDATE TO COMPLETE THE SECTION BELOW | Name | | Address | | Phone | Daytime | | Evening/Mobile | | Email address | | Company name | | Training date(s) | | Training location | | Trainer’s name | | Assessment due date | | Date submitted | | Submission Date | | Resubmit 1 | | Resubmit 2 | | Purpose of the assessment The purpose of this assessment task is to assess evidence for part of a unit/s of competency which in full will lead towards a nationally-accredited qualification I acknowledge the following (all boxes need to be ticked) ❏ The assessment process has been explained to me ❏ I am ready to commence the assessment process. I have been advised of the assessment requirements, my rights and responsibilities as an assessment candidate, and I choose to be assessed at this time ❏ I understand which unit/s to complete, evidence I need to provide, and how to complete this document ❏ I understand...
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...objectives. Since the main focus of the study is on the importance of guided reflection and reflective training to promote student teachers’ critical reflective thinking, it therefore, seeks to address the underlying premise of reflective practice, the defining terms as well as the related studies so far in the area of interest. 2.1 A Perspective of Effective Teaching The concept of effective teaching underpins the goal of this research study. According to Arends (1994, p. 9), effective teaching is defined by four sets of attributes namely knowledge-base, repertoire, reflection and life-long learning. These four attributes of an effective teacher are illustrated as follows: * Effective teachers have control of knowledge bases on teaching and learning and use this knowledge to guide the science and art of their practice. * Effective teachers command a repertoire of best teaching practices (models, strategies, procedures) and can use these to instruct children in classrooms and to work with adults in the school setting. * Effective teachers have the dispositions and skills to approach all aspects of their work in a reflective, collegial, and problem-solving manner. * Effective teachers view learning to teach as a lifelong process and have dispositions and skills for working toward improving their own teaching as well as improving schools. (Arends , 1998, p. 9) Repertoire Reflection Lifelong learning Knowledge base ...
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...20 Self-Reflection As they are intervening in complex human systems, capacity-development practitioners need to be flexible, adaptable and willing to learn from what they do. An important source of learning in real time is the processes and results of monitoring and evaluation (M&E). Bruce Britton explains M&E activities as they are commonly pursued and explores creative ways in which practitioners can use them for personal learning and selfreflection. He also provides suggestions on how this can be done under non-conducive organizational conditions. Monitoring and Evaluation for Personal Learning Bruce Britton By three methods we may learn wisdom: first, by reflection, which is noblest; second, by imitation, which is easiest; and third by experience, which is the bitterest. (Confucius) Introduction Capacity development practitioners collaborate in efforts to improve the capabilities of complex human systems that operate and connect at different levels. First and foremost, capacity development is a process based on the assumption that better understanding and knowledge will bring about change. Also, the planning for capacity development interventions typically rely on variations of the Logical Framework Approach (LFA), which encourage careful thinking about expected outcomes and impacts. By its very nature LFA assumes that intended results of an initiative can be established in advance because the path that a capacity development process will take can be adequately...
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...evaluating arguments by using the different dimensional levels of reflective processes. Critical thinking in evaluating arguments is stated as an essential skill for student at university level, but can only be used to its best when it grouped with the tool of reflection. Most do believe, reflection and critical thinking go hand in hand as a process, just like a personal experience cannot be truly acknowledged within if you don’t ask the question, analyse, understand or action. The fundamental role that critical thinking plays in university arguments is that it allows the student to analyse, evaluate and draw conclusion by using their own mind and not be persuaded by other external or biased opinions. Pavlovich’s reading “The development of reflective practise through student journals” (Pavlovich 2007) refers to the four dimensional levels that she believes is the summary of reflective practise. The four dimensions of reflective method are, describing the experience, analysis of the experience, creation of new meanings and understanding and actions for change (Pavlovich 2007, 284). Most of the time people would rather follow the norm, rather than think on their own. But being able to adapt the skill of critical thinking and reflection in everyday life can improve inner self awareness and confidence, plus the ability to teach you to have an open mind, clear logic so it is...
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...They can be cited as follows: 1. Self-learning methodology that is available in the nature of the development files depends on the maturity and motivation of the student. For this reason it may not be convenient for the all types of learning styles. 2. If the teachers do not direct the students enough about reflection and not support them, students cannot be sure about how to make reflections and this can cause shyness. 3. Development files consist of both process and product. If necessary time is not spent on the process of development files, the resulting product (outcome) will be poor. In this respect, development files are time consuming. 4. If the necessary software, hardware and devices are easily obtained to create electronic development files, it can be costly for a person to obtain them by himself/herself. 5. Creating electronic development files requires technological knowledge and skills. Some pupils might not have the technical know-how and consequently feel overchallenged. 6. Preparation process of electronic development files can sometimes be and annoying. 7. Creating electronic development files takes time....
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...opinions. Then, reflection for each topic will be also discussed to see what individual can learn from these processes. The purpose of this paper is to display the personal reflection after comparing individual responses and group responses with five objectives. The first objective is reflection 1 analyzes organizational ethics and the influence of Eastern cultures on choosing the best candidate; the second is reflection 2 describes culture differences, self – awareness, and the techniques to match, and to manage the cross – cultures; third is reflection 3 discusses about work and life balance that might help each manager manage well both in work places and at home; the forth is determining the approach to foster the creative problem solving which bases on the preserving problems in the library; and the last is reflection 5 applies the assessment model to solve the conflict in construction engineering company. These five assessments are surely very important for every manager. According to Rockefeller (2003), there are two most important aspects which CEO must care are creativity and social norms. He also mentioned, “It is very important to operate the firms within the framework of cultural, social, and economic values held by the people who will benefit from these operations” (p. 6). It means that a good manager not only has to concern about profit, but understands more about people with all hidden inside for a stable business. Therefore, this reflection report will focus...
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