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University of Phoenix Material –Karelys N. Rodríguez

Job Description and Recruiting Strategies Worksheet

Conduct an interview with someone who has a career or job position that is different from your own. Identify the duties associated with his or her position, as well as any skills and abilities necessary for the position. Use the information gathered in the interview, as well as the Week 3 readings, to complete the following worksheet. Answer each question in paragraph format.

JOB ANALYSIS

1. WHAT ARE THE DUTIES AND JOB RESPONSIBILITIES ASSOCIATED WITH THE POSITION HELD BY THE INDIVIDUAL YOU INTERVIEWED?

Entre las tareas asignadas en relación a la posición del individuo que entrevisté, se encuentran las siguientes responsabilidades:

• Realizar monitoreos regulatorios con frecuencia trimestral a las diferentes unidades de negocio. • Encargado de reportar la data de “Community Reinvestment Act” CRA a los reguladores del FDIC. • Recolectar la data trimestralmente correspondiente a los préstamos de los diferentes sistemas utilizados en el banco. • Desarrollar y proveer adiestramientos a todo el personal de las unidades de negocio del banco. • Asistir a los reguladores en su visita al banco para propósitos de examinación. • Crear y desarrollar diferentes reportes con el propósito de ayudar a las diferentes unidades de negocio a mejorar sus procesos y operaciones. • Reunirse con las diferentes áreas de negocio, para discutir reportes y mejorar procesos. • Dar seguimiento en asuntos pendientes. • Asistir al jefe de el Departamento de Cumplimiento en reuniones con la gerencia en caso de ser requerido. • Trabajar en proyectos especiales según surja la necesidad. • Realizar auditorias a diferentes sucursales anualmente.

2. What are the types of knowledge, skills, and abilities that are needed to successfully accomplish the job responsibilities?

Para esta posición se requiere un conocimiento, unas destrezas y unas habilidades especificas para cumplir las responsabilidades que incluye el puesto. En cuanto a conocimiento, se requiere Bachillerato en Administración de Empresas o el equivalente a 5 años de experiencia en cumplimiento regulatorio. En cuanto a destrezas y habilidades se requiere que el individuo maneje de manera verbal y escrita ambos idiomas (Español e Inglés), dominio de Microsoft office (Word, Excel, Power Point), aplicaciones de internet y diferentes sistema utilizados en la industria bancaria (LOS, E-3, ECM, VC Imaging). El empleado debe tener capacidad analítica, ser dinámico, habilidad para trabajar bajo presión y en equipo, orientado a resultados, metas y servicio.

3. Does the position require any physical tasks? If so, describe the physical tasks and state their frequency. Is there any additional information about the job that would be beneficial to include in the job description?

El trabajo es sedentario en su gran mayoría. No obstante podría requerir movimiento de cajas de expedientes en caso de algún proyecto especial. Además de acuerdo a la necesidad se requerirá que se realicen adiestramientos en las diferentes sucursales. Esto podría requerir el viajar a diferentes pueblos de la isla.

JOB Description

COMPOSE A 350- TO 500-WORD JOB DESCRIPTION BASED ON THE DATA ACQUIRED IN YOUR INTERVIEW.

La posición de oficial de Cumplimiento es responsable de proveer información al Director del Departamento de Cumplimiento. Esta posición es responsable por recopilar, analizar e interpretar data e informar los resultados a las diferentes unidades de negocios. De igual manera esta posición es responsable en identificar áreas de vulnerabilidad y desarrollar e implementar planes de acción para corregir los deficiencias identificadas. Se espera que el Oficial de Cumplimiento genere reportes regulatorios que aseguren el fiel cumplimiento de las áreas de negocio con los requerimientos y regulaciones aplicables. El oficial de cumplimiento reporta directamente al Director de Cumplimiento y es encargado de desarrollar y proveer adiestramientos regulatorios a las diferentes unidades de negocios. Además el oficial de cumplimiento será el encargado de atender a los reguladores en el proceso de examinación y trabajar las auditorias asignadas al departamento.

Se espera que el Oficial de Cumplimiento demuestre una actitud ética y de estricta confidencialidad debido a que dentro del departamento se atienden temas confidenciales. El oficial de cumplimiento es encargado de asistir a reuniones con la alta gerencia con el propósito de notificar e informar deficiencias encontradas, planes futuros, acciones a tomar. Además, esta posición debe ser un intermediario entre las diferentes unidades de negocio y el Departamento de Auditoría, con el propósito de prevenir cualquier deficiencia en las auditorías futuras a realizarse. Se espera que el oficial de cumplimiento tenga habilidad para trabajar en equipo, ser dinámico y estar orientado y enfocado a resultados. Esta posición podría requerir trabajar en proyectos especiales según la necesidad del negocio.

Esta posición es de vital importancia para el banco, debido a que la naturaleza del trabajo es hacer cumplir las diferentes regulaciones que rigen la banca hipotecaria. Además de monitorear, es de vital importancia ya que el oficial de cumplimiento adiestra al personal con el propósito de continuar fomentando la visión de cumplimiento en todas las diferentes unidades de negocios del banco. De igual manera el oficial de cumplimiento participará en proyectos especiales enfocados en desarrollar herramientas y procesos que mejoran la operación de las diferentes unidades de negocio. Por último esta posición busca continuar desarrollando líderes dentro de la empresa con el propósito de contar con el mejor equipo en toda la industria hipotecaria.

RECRUITING STRATEGIES

1. WHAT ARE THREE RECRUITING STRATEGIES THAT COULD BE USED TO RECRUIT FOR THIS JOB POSITION? a. Reclutamiento a traves de las redes sociales “ Social Recruiting” b. Agencias de Empleos c. Ferias de Empleos

2. In 350- to 500-words, compare and contrast the recruiting strategies you have chosen. Which recruiting strategy would you use to recruit for this position? Why?

La primera estrategia seleccionada como método de reclutamiento es el reclutamiento utilizando redes sociales como Linked in, Facebook y Twitter. Este tipo de reclutamiento se ha vuelto muy común y utilizado por pequeñas y grandes compañías que desean mantener relación con los candidatos prospectos a través de estos medios. Además este tipo de reclutamiento es utilizado de igual manera para promover la marca de la empresa que está reclutando. Los reclutadores ahora se enfocan en el tipo de reclutamiento de manera virtual, electrónica, utilizando la tecnología. Esto, contrasta de gran manera con la típica feria de empleo donde el prospecto lleva su resume impreso a la mano y se debe esperar a que el patrono se comunique en su momento. Con la herramienta de redes sociales, además de que se ahorra papel, ya que se podría tener el perfil del candidato dentro de la misma aplicación, se mantiene una comunicación al instante. Las redes sociales, podrían de cierta manera proveer mayores alternativas de individuos para reclutar que una feria de empleo.

Por otro lado, se utilizan también, las agencias de empleos para el proceso de reclutamiento. Estas agencias tienen sus propias estrategias de reclutamiento y por lo general son contratadas para proveer un servicio como “third party”. Hoy día, es muy común el uso de agencias de empleos para la contratación de empleados. Un punto importante que hay que recalcar es que utilizando las agencias de empleos, en este proceso, podría resultarle económico como mas costoso a la empresa. Esto dependerá de los acuerdos realizados entre la agencia y la empresa que contrata los servicios de la misma. El proceso diría yo que es uno más burocrático, debido a todas las etapas que debes pasar antes de ser contratado.

Considera que las estrategias de redes sociales, feria de empleos y agencias de empleos, son excelentes estrategias de reclutamiento. No obstante, la tecnología tiene un gran impacto en este proceso, por lo que las ferias de empleos y la utilización de agencias de empleos, se espera continúe disminuyendo con el tiempo. Utilizando las tres opciones presentadas, se tiene la oportunidad de tener un número apropiado de prospectos, lo cual amplía las alternativas de selección.

La estrategia que utilizaría para reclutar para esta posición sería la de redes sociales. En la empresa para la cual trabaja la persona que entrevisté utiliza de gran manera la tecnología. Se han reclutado una gran cantidad de empleados utilizando esta tendencia y la misma ha facilitado de cierta manera el proceso. Cabe recalcar que no es la única estrategia que utiliza la empresa, pero ha sido efectiva. Por lo general, las personas en la industria bancaria se conocen y su gran mayoría cuentan con perfiles profesionales dentro de estas diferentes aplicaciones. Además, se pueden publicar las posiciones en las diferentes plataformas sociales y le permite al prospecto interesado, aplicar al puesto publicado y ser contactado de manera rápida para iniciar el proceso de entrevista.

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