...Organizational Performance Management Varilie L. Williams-Garner September 17, 2012 HCS/451 Health Quality Management and Outcomes Analysis Jodie Sapaugh Health care as an industry exists to serve its stakeholders in the safest, most effective and efficient manner; but each organization type and company function differently. Organizations share some similar functionalities and regulatory requirements that provide a path for them to follow. The regulatory requirements demand compliance and a standard performance level creating a need for specialized monitoring and accreditation to support quality improvement on numerous levels. Communication is a key component of the process an organization has adopted to maintain compliance, meet standards and regulatory requirements, and maintain the company’s vision and mission. The process commands the role of risk-management to supervise safety functions and quality-management to supervise the stakeholder satisfaction with the services provided in all aspects. Differences and similarities in functionality for each organization or company runs parallel in the goal of safety and satisfaction through monitoring, improving, and communicating to meet regulatory and compliance requirement standards. Similarities and Differences These organizations share many similarities and yet there are differences amongst the five types of organizations chosen; hospitals, emergency services, assisted daily living, home health care, and diagnostics...
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...Organizational Performance Management Paper and Table Jessica Hare, Michael Jackson, Molly Sacco, and Natalie Shell HCA451 May 19, 2014 Lisa Kehlenbrink Organizational Performance Management Paper and Table Each organization provides a different type of services for consumers. Health Maintenance Organization, Emergency Medical Services and Cox Health systems work to provide health coverage for consumers and quality care for each consumer. HMO is a type of health care plan that consumers can chose for health coverage. Emergency Medical Services collaborates with teams to advance EMS systems. Cox Health systems provides a variety of services through their facilities. Cox health, like EMS, provides emergency treatment to patients. They also utilize the EMS for emergency patient transfers and admissions. Cox health also has to deal with HMOs and PPOs on a daily basis when treating patients and billing insurance companies. Cox Health is a good example of the other three organizations combined to provide excellence service to the consumers. The similarities and differences of HMOs and PPOs is first they are both networks. However, HMO allows one to choose a health care provider within the HMO network much like PPO. But, with PPO one can choose a primary care physician out of network as well. This is not so with HMO, one has to choose their PCP or Primary Care Physician within network. Another difference is one must have a referral from HMO to see a specialist but PPO a referral...
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...relating to working in health, safety and security influence health and social care settings. Task 1: Outline all the legislation, policies and procedures relating to working in health and social care settings and state how they influence the setting. Mention all the legislation below. Legislation and guidelines: relevant sections for home country, e.g. health and safety at work act, food safety act, food safety (general food hygiene) regulations, manual handling operations regulations, reporting of injuries, diseases and dangerous occurrences regulations (RIDDOR), data protection act, management of health and safety at work regulations, care homes regulations, control of substances hazardous to health regulations (COSHH), civil contingencies act 2004, care minimum standards (various supplements). The Health and Safety at Work Act: The Health and Safety at Work Act is a legislation that was introduced in 1974 in order to protect individuals within the workplace from hazards that could oppose risks to their health and welfare and this legislation applies not only to the UK but also to Scotland, Wales and Northern Ireland. The employers within the workplace must carry out a risk assessment in order to outline any potential risks that may arise and identify...
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...Health and Safety in the health and social workplace Name: OLUWOLE. F. OMITOYIN Introduction: This essay intends to demonstrate a clear understanding of health and safety legislation and its implementation in health and social care settings. A review of systems, policies and procedures for communicating information in relation to legislations and individual responsibilities in term of managing health and safety will be considered. While safety priorities and how they are being implemented will be looked into. The use of information from care plan; the importance of risk assessment, the impact of policies on health care practices and how dilemma situation are managed and in addition consequences of non-compliance with law and regulation will be discussed. Lastly, the essay will critically look at how health and safety arrangement are monitored and review and also analyse the effectiveness of positive health and safety culture in health care organisation. In conclusion, my own contribution to health and safety needs will be discussed and recommendation made. Task 1: 1.1 According to oxford English dictionary (2014) “Policy is defined as a course or principle of action adopted or proposed by an organisation to direct and limit its action in pursuit of a long term goals,” examples smoking policy, manual handling policy. While a procedure on the other hand is an established or official ways of doing things or a series of actions conducted in a certain order or manner...
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...Organizational Performance Management Each organization within the Health care industry is trying to serve all of its stakeholders in the best possible way. Health care organizations share similar functions and regulatory requirements that help guide them in the right direction to succeed. The struggle with these requirements is the demand it takes to make sure they are hitting each performance level and that everything is within compliance so that the quality of care is met. The best tool is communication, and the key component of the process an organization has adopted to maintain compliance, meet standards, and regulatory requirements, and maintain the company's vision and mission. These five organizations that we have chosen share many similarities and yet there are differences among the five types of organizations chosen; home health, pediatric specialty clinics, Coumadin clinics, cancer treatment centers of America, and nursing homes. These differences and similarities are what help each organization or company run smoothly and meet goals of safety throughout the organization. They do this by monitoring, improving, and communicating to meet the regulatory and compliance requirements. Within the five organizations take two and look at how they are similar and different. The difference between home health care and nursing homes are that one may require a higher level of care deemed necessary by the doctors. Home health care has a doctor encouragement to let the patients...
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... procedures and practices in own setting meet health, safety and risk management requirements Heathville Residential Care has organisational policies including a number of procedures and processes which contain information in relation to health and safety. It is the duty of the employer to safeguard the health, safety and welfare, if there are five or more employees, the employer must provide a written health and safety policy and ensure that all staff have seen it. These can be located at each office the policies are updated and reviewed on an annual basis - it is the responsibility of management to update them. In my own setting it is my responsibility to identify if any changes are necessary, especially regarding risk management and also to be aware of when the folders need updating. All staff should...
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...Cohesive Risk and Quality Management Strategies Anthony Farmer University of Phoenix 12/6/14 Cohesive Risk and Quality Management Strategies Companies are continually developing new approaches to business and relationships with their customers, requiring significant evaluation of what needs to be improved. This process of refinement is ubiquitous throughout industries, and yet, it may be particularly crucial for health care companies. Adjustments in law, such as the Patient Protection and Affordable Care Act (ACA), have reshaped the economics and regulations that surround these companies and the industry as a whole. In order to implement the changes these laws require, health care companies have to evaluate their efficiency of care, and how that may affect their profit margins and sustainability over time. Risk and quality management strategies are popular in most industries, and perhaps especially so in health care companies. Patients filing lawsuits for malpractice, over-occupied beds and other limitations force these corporations and organizations to have real-time accountability for their workers, and a means for determining their patients’ level of satisfaction. As the factors, laws and issues fluctuate within the health care industry, risk and quality management analyses have to become that much more nuanced. Baxter Medical is one of the foremost leaders within the health care industry, producing pharmaceuticals and various...
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...Risk management in the health care in the past risk management and quality improvement job was separate in the health care organization. Even though, the job function may have been different the goal was the same. As up today they have close the gap to provide a better, and safety quality patient care. Rationale What is risk management any way not everyone has the same meaning. It can be define as such Risk management is a process for identifying, assessing, and prioritizing risks of different kinds. Once the risks are identified, the risk manager will create a plan to minimize or eliminate the impact of negative events. A variety of strategies is available, depending on the type of risk and the type of business. Outline Risk Management and Patient Safety: The Synergy and the Tension Integrating Risk Management, Quality Management, and Patient Safety into the Organization Benchmarking in Risk Management Risk Management Strategic Planning for a Changing Health Care Delivery System Using Never Events to Reduce Risk and Advance Patient Safety Governance and Board Responsibility to Assure Safety in Health Care Organizations 1. Introduction What is the goal or the idea behind risk management one of their focus is to reduce the financial risk other areas that may seem not important is the regulation. One of the principal issues facing health care risk management is governmental regulation. Over the last few decades, there has been a growing public...
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...Health and Safety at work. Define by oxford dictionary as regulation and procedures intended to prevent accident r injury in workplace or public environment, health and safety is a key element in health and social care setting. In this assignment it is essential to demonstrate how health and safety is implemented and communicate. At first the director need all staff trained, this will allow them to know the policies, the safety legislation and procedures to accomplish their work. The manager should carry out any procedures to follow in case of accident. For example all staff should know where the fire exists s are and should. be visible and clear to find . The fire precaution act 1997, employers have a duty to ensure that staff and services users are safe in the health and social care setting. The act requires the employer to have a written risk assessment defining how fire safety needs to be done. Employer to provide emergency routes, doors lightnining above emergency exist, fire equipments, by pictures. employees shall be trained on all equipment such as fire extinguisher and how to respond to fire evacuation. The management of health and safety regulation act 1999 state that employers have to assess any risk which are associated with the workplace and work activities from walking on wet floor to dealing with violence ,then apply risk control measures that measures taken to reduce the risk. For example in the case study the management integrate health and safety management...
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...or the idea behind risk management one of their focus is to reduce the financial risk other areas that may seem not important is the regulation. One of the principal issues facing health care risk management is governmental regulation. Over the last few decades, there has been a growing public demand for accountability in health care delivery. The consequent tightening of governmental regulation has led to a greater allocation of an organization's resources to regulatory compliance. Some states, including New York, enacted stringent incident reporting requirements for hospitals, requiring additional staff to investigate and prepare such reports. Additionally, competition among hospitals has also fostered a greater concern over the community's perception of quality of care. Many hospitals have had to compete harder for patients as inpatient lengths of stay decrease and more procedures are performed on an outpatient basis. Risk management in the health care In the past risk management and quality improvement job was separate in the health care organization. Even though, the job function may have been different the goal was the same. Managing risks is the quality of services provided & the safety of patients, their careers & visitors. To manage risks to staff & subsequent risks to service quality. To manage risk of failing to meet national & local priority targets to manage risks to the efficiency of services. To manage risks to the reputation...
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...Health and Safety in the Health and Social Care Workplace Student: PETAGAY CONWAY Lecturer: CATHY MANDAZA Group: 50 Definition of health and safety management is planned work and actions to identify dangers in workplace so you can reduce incidents and dealings to situations and substances that is harmful. As well as training of workers in prevention of accidents, incident responses, readiness for emergency, and use of protecting equipment’s and clothing. (Business dictionary, 2014) My assignment will show an understanding safety legislation how it’s implemented, responsibility and priority in the health and social care industry; outline understanding how health and safety requirements impact on patients and practitioners in the health and social care settings, illustrate kinds of monitoring, reviewing , own contribution in health and safety in the healthcare work settings. 1.1Task facing director at North Staffordshire Combined NHS Trust is ensuring information on H&S is effectively communicated to employees, service users and visitors to premises. The director will therefore need to look at the schemes, legislation’s, policies and procedures currently in place for communicating information, review them to ensure they are working efficiently. (ALDWORTH.2010.pp .101.106) Legislations is a group of laws design to rule or control behaviour. Policy is a document explaining the expected standards of establishment’s, procedures instruct how to carry out a duty to particular...
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...Health, Safety and Security in Health and Social Care Outline how legislation, policies and procedures relating to health, safety and security influence health and social care settings (P2) Legislation | Summary | Disability Discrimination Act (1995) | The aim of the Disability Discrimination Act of 1995 is to ensure that individuals in society who are disabled are treated in a similar way to those who are not disabled to ensure that equality standards are reached. This act attempts to enforce providers of facilities and services to make it accessible. It is therefore unlawful to make a place inaccessible for a disabled person. The act aims to give people with disabilities rights in certain areas of employment, education, access to goods and buying properties. In the prevision of health and social care, it is our aim to try and make all areas accessible for people with disabilities. | Manual Handling Operations Regulations (1992) | This is to ensure that an employer helps to avoid employees being injured by performing any manual handling operations. It is done by recreating the task to avoid moving the product, the employer must take steps to reduce the risk on their employees and to make any hazard risk as low as possible. There are three steps –Avoid – avoid the need for hazardous manual handling.Assess – the risks involvedReduce – the risk of injury.In health and care this piece of legislation protects the individuals who are working as it ensures that they do not...
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...part to protect people in care. They ensure that a high standard of safe and effective care is provided. These are policies, procedures, assurance and auditing systems that are individual to each workplace and should be an ongoing internal method of reviewing and certifying that your organisation is complying with standards set out not only by CQC but also ensuring you are meeting set regulations. This means governance mechanisms are very important, they should allow trends to be found, risk assessed/minimized and certify a standard of care. Good governance allows lessons to be learnt, allowing organisations to recognise their accountability and seek the best possible outcomes for...
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...Professional Regulation and Criminal Liability in Delaware Lorna J. Granston 05/26/14 HCS 430 Dr. J. Kaplan There are statutes that regulate health care professional on a federal level. It can be difficult to regulate professional on that level, therefore, there are also regulatory bodies on the State level. Regulatory statutes on the State level can offer specific policy and procedures for professional licensure, credentialing, certification and registration for those in health care. Each State in responsible for having specific regulation. Per the American Medical Association (AMA),” the process of obtaining a medical license--either initial licensure or a second or subsequent license in another state--can be a challenging process” (American Medical Association, 2014). The state statutes can be more complicated, but they ensure that professionals are properly prepared to perform health care services for a specific community. In Delaware there are state laws that are followed by state regulatory agency. The Registrar’s office which is part of Delaware’s General Assemble is responsible for the Administrative Code of Regulations and the Delaware On-line Statutory Code. This office is also the official repository of all regulations for the State of Delaware. Title 24 of this code of regulations is directed specifically to Professions and Occupations in the state of Delaware. Within Title 24, Chapter 17 is the Medical Practice Act. The Delaware agency that implements...
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...(1) Define the steps in the risk management process They are five basic steps in risk management process. Identify the cause of accidental loss. Examine risk management methods to prevent theses losses. Develop the best alternative risk management techniques. Implement there techniques and Monitor the results to determine their effectiveness. These steps are the backbone of having a functional facility. Without these steps, a health care professional will be ended up on doing harm to the patients. This protects the treatment facility’s financial assets etc. (2) Discuss the relationship between quality patient care and quality management in risk management A quality patient care is describe is how the patient is satisfied on the treatment they had. How they were treated. The perception they had when they were approach by a health care professional or the experiences either great or not at all. The quality management is the patient is satisfied because the goals were met. Assuring the patients that they are well being taken cared of and being respected at the most. These also prevent the medical facility of any legal binds. Quality patient care and quality management to me is they goes in tandem. Without a good or thorough management, the patient care quality will not be met at any circumstances. Thus far focusing the preventions of incidents by uncomplicatedly improving the quality of care through continuing and ongoing monitoring of the treatment facility’s activities...
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