...In this piece of writing it will discuss about procedures that are protecting clients, patients and colleagues. The importance of procedure is to ensure everyone rights, therefore if they follow the correct procedures this will ensure a comfortable environment. To safeguard these people’s needs there has been many procedures put into place to make it affective. One of the first procedures is confidentiality. It is important for many reasons as it obtains the clients privacy and gives the clients the option to share information to other members of their family and carers. It is also important that the carer should only disccuss relating matters about their clients to other care-workers if they require knowing such as swapping a shift. Therefore...
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...1.1 Explain current legislation sector skill standard influence on organizational policies and practices for promoting and maximizing the rights of users of social health and social care service. 1.2 Analysis the factors affect achievement the promoting and maximizing the rights of users of social health and social care service. 1.3 Analysis how commutation between individual and health care worker contribute to promoting and maximizing the rights of users of social health and social care service. 2.1 Explain the factor they may contribute the loss the independence non participation and social exclusion for vulnerable people. 2.2 Analysis how organizational systems and processes are managed to promote participation and independence of the users of health and social care service. 2.3 Analysis the tension that arise when balancing the right of individual to independence and choice against the care provider’s duty to protect. 3.1 use a case study from a health or social care setting to identify the extent to which individual are at risk of harm. 3.2 Explain the role peoples play in a team and how can work together to achieve the shared goal. 3.3 Analysis the effectiveness of policies, procedures and managerial approach within a health or social care setting for promoting the management risk, review current legislation, codes of practices and policies that applies in handling of medication. 3.4 Suggest alternative ways to complete task...
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...[pic] |Edexcel BTEC Level 4 and 5 Higher Nationals in Health |Unit Code |Date Issued: | |and Social Care (QCF) |12 |5 May 2014 | |Unit Title: Physiological Principles of Health and |Student ID No.: |Date of final Submission: | |Social Care Organisation |P1013160 |02 August 2014 | |Assessors: Physiology teaching team. |Internal Verifier Name: Mr Hasa Ram | Human body contains 10 major systems which are responsible of correct function of the body where, the systems are supported by organs which help them to work in perfect harmony. LO1 1.1 Circulatory system: This system is supported by a system of tubes in major organs like heart, lymphatic, blood and blood vessels, by them the body receives all-important ingredients throughout the body and back again. Respiratory system: Is a breathing system where the lungs, diaphragm and airways play the main role in body. The supply of oxygen is transported to the body by breathing in and out and facilitating gas exchange. Digestive system: In this system body stimulate reaction in physical...
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...BTEC Edexcel Level 2 BTEC First Certificate and Edexcel Level 2 BTEC First Diplomas in Sport For first teaching from September 2006 Issue 2 March 2007 Specification Edexcel Level 2 BTEC First Certificate and Edexcel Level 2 BTEC First Diplomas in Sport Edexcel, a Pearson company, is the UK’s largest awarding body offering academic and vocational qualifications and testing to more than 25,000 schools, colleges, employers and other places of learning here and in over 100 countries worldwide. We deliver 9.4 million exam scripts each year, with 3 million marked onscreen in 2005. Our qualifications include GCSE, AS and A Level, GNVQ, NVQ and the BTEC suite of vocational qualifications from entry level to BTEC Higher National Diplomas and Foundation Degrees. We also manage the data collection, marking and distribution of the National Curriculum Tests at Key Stages 2 and 3, and the Year 7 Progress Tests. References to third party material made in this specification are made in good faith. Edexcel does not endorse, approve or accept responsibility for the content of materials, which may be subject to change, or any opinions expressed therein. (Material may include textbooks, journals, magazines and other publications and websites.) Authorised by Jim Dobson Prepared by Dominic Sutton Publications Code BF017349 All the material in this publication is copyright © Edexcel Limited 2007 Essential principles for delivering a BTEC This specification contains the rules...
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...COMMUNICATION IN HEALTH AND SOCIAL CARE Name: Institution Affiliation: Instructor’s Name: Date of Submission: Table of Contents Introduction 4 Task 1 4 LO1 Be able to explore how communication skills are used in health and social care 4 1.1 Explain one relevant theory of communication to health and social care context 4 1.2 Explain types of communication skills used in health and social care context 5 1.3 Discuss methods of dealing with inappropriate interpersonal communication between individuals in health and social care setting 7 1.4 Analyze strategies such as Braille for the visually impaired to support users of health and social care services with specific communication needs 8 Task 2 9 LO2 Understand how various factors influence the communication process in health and social care 9 2.1 Discuss how the communication process is influenced by values and cultural factors 9 2.2 Explain the influences and the impacts of legislations, charters and codes of practice on the communication process in a health and social care setting 10 2.3 Explain the effectiveness of organizational systems and policies in promoting good practice in communication 11 2.4 Discuss ways of improving the communication process in a health and social care setting 12 Task 3 12 LO3 Be able to explore the use of Information and Communication...
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...Title of module: Early Care & Education Practice Module Code: 5N1770 Level: 5 Assessment Technique: Assignment 1 Assessment Weighting: 30% Date Brief Issued: 22nd September 2015 Assessment Submission Date: 3rd November 2015 Assignment title: Historical Perspective on the development of the ECCE sector in Ireland Introduction: Aim: My aim is to investigate and present a comprehensive and informative profile of the history of the Early Childhood Education and Care (ECCE) sector today in Ireland. Objectives: My objectives are to: * Present informative overview of the history of the ECCE provision in Ireland and the development of the ECCE sector. * Examine and provide a detailed description of the legal regulations and the rights of the child in the ECCE sector in Ireland today. * Present range of occupations of the ECCE sector in Ireland and their role. * Investigate the qualifications and experience necessary with one chosen occupation in the ECCE sector. * Investigate career opportunities that are available in the childcare sector. Rationale: It is important for me to have a good knowledge and the history of the ECCE provision in Ireland as this is my chosen career. It is very important for me to understand how the Early Childhood Care and Education (ECCE) has progressed over the years and also investigate the different range of occupations in the ECCE sector. As it’s my chosen career it is important for me to have a good...
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...HND HEALTH AND SOCIAL CARE MANAGEMENT Unit 16: UNDERSTANDING SPECIFIC NEEDS IN HEALTH AND SOCIAL CARE NEEDS I confirm that no part of this coursework, except where clearly quoted and referenced, has been copied from material belonging to any other person e.g. from a book, handout, another student. I am aware that it is a breach of ABI regulations to copy the work of another without clear acknowledgement and that attempting to do so will render me liable to disciplinary proceedings. Submission No: - 1 STUDENT NAME: LUCKY AKAEHOMEN STUDENT ID: 101760 TUTOR: KHALID KARIM Table of Contents PURPOSE OF REPORT 3 INTRODUCTION 3 (AC 1.1, M1) 4 1.1 4 AC 1.2 5 AC 1.3 6 A.C 3.1 9 A.C 3.2 11 A.C 4.1 11 A.C 4.2 11 A.C 4.3 12 REFERENCE 13 PURPOSE OF REPORT The purpose of this report is to show my understanding of the perceptions of health, disability, illness and behaviour. It is also to show how health and social care services and systems supports individuals with specific needs. This report will also show how much I understand the strategies that are necessary in coping with challenging behaviour related with specific needs and finally show the different approaches and intervention strategies that support individuals with specific needs. INTRODUCTION This report will cover a case study about Mr. K Gibbs, who was a 55year old man with severe learning disability and epilepsy. I will discuss the concepts of health, disability and illness in...
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...QUALIFICATION HANDBOOK Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) (3978-51/52/53/54/55/56) December 2011 Version 3.1 (February 2012) Qualification at a glance Subject area City & Guilds number Age group approved Entry requirements Assessment Fast track Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) 3978 19+ There are no entry requirements Portfolio of Evidence, Practical Demonstration/Assignment. Automatic approval is available for centres offering the 3172 Level 4 NVQ in Health and Social Care – Adults 100/4794/3 and the 3078 Level 4 NVQ in Leadership and Management for Care Services 500/4105/8 Learner logbook and Smartscreen Consult the Walled Garden/Online Catalogue for last dates City & Guilds number 3978-51 Accreditation number 600/0573/7 Support materials Registration and certification Title and level Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Children and Young People’s Residential Management) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Children and Young People’s Management) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Children and Young People’s Advanced Practice) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Adults’...
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...Unit 27: Understanding Health and Safety in the Business Workplace Unit code: H/502/5458 QCF Level 3: BTEC National Credit value: 10 Guided learning hours: 60 Aim and purpose The aim of this unit is to enable learners to develop knowledge of the legislation and regulations relating to health and safety in a business workplace in order to conduct an audit and carry out a risk assessment. Unit introduction It is important, when working in business, to ensure compliance with organisational procedures and legal requirements, as the consequences of non-compliance can have serious implications for employees and employers. It is important, therefore, for learners to appreciate that those working in business must understand the principal issues which affect the working environment, for all individuals and the organisations that employ them. This involves keeping up to date with information on the legal issues that affect safe working practices. Everyone at work plays an important part in ensuring health and safety and it is essential that key personnel are aware of their roles and responsibilities. Employers must take reasonable care to protect their employees, and others, from the risk of injury, disease or death, while employees must take care to protect themselves and others. Safe working conditions and the ‘welfare of employees’ can contribute to the success of an organisation. It is important that organisations take steps to prevent accidents...
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...Stages of the recruitment and selection process 4 Step 1: Determine if there is a vacancy (Taylor 2005) 5 Step 2: Job analysis (Taylor 2005) 5 Step 3: Job description and person specification (Taylor 2005); 6 Step 4: Application form (Taylor 2005) 7 Step 5: Recruitment methods and media (Taylor 2005) 8 Step 6: Advertising (Taylor 2005) 9 Step 7: Selection methods (Taylor 2005) 9 Step 8: Appointment & induction (Taylor 2005) 11 III. Conclusion 12 IV. List of references 13 Annex 1: Sample of Call Center employee Job Description 14 Annex 2: Sample of Person Specification for Customer Contact Centre Agent 16 Annex 3: Online job advert sample 17 I. Introduction The purpose of this essay is to outline and explain the process of recruitment and selection for hiring 10 call centre employees in a newly formed customer services department in an IT medium-sized company. Specific recruitment and selection theory from different authors will be approached and linked to the relevant environment including call centres, medium-sized IT company and the UK recession context. The essay will take a look at the HR planning, labour turnover by different authors and will be linked to call centres as well as the current economic context. Then recruitment and selection stages to hire 10 employees in a call centre will be outlined and explained, detailing the job analysis, job description, person specification, competency frameworks,...
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...The Decision-Making Process 4 1. Problem Recognition 5 2. Information Search 6 3. Evaluation of Alternatives 8 4. Purchase 9 5. Post-Purchase Evaluation 10 2. Individual Influences 12 3. Environmental Influences 15 1. Culture 15 2. Social Class 16 3. Reference Groups 16 2. Word-of-Mouth Communication 20 1. Definition 20 2. Scope and Significance 20 3. Characteristics of WOM 22 4. The Nature of WOM 24 1. Types 24 2. Process 24 3. Conditions 28 4. Motives 29 5. WOM and the Consumer Behaviour Literature 29 1. Adoption and Diffusion on Innovations 29 2. Post-Purchase Decision-Making 31 3. Pre-Purchase Decision-Making 33 Chapter 3 Empirical Analysis 34 1. The Model 34 1. Recommendation Sources 34 ...
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...Coventry and Stoke-on-Trent, but also very prosperous areas like Solihull, South Warwickshire and the Vale of Evesham. With around 200,000 Asian and 60,000 black residents, we are the second most ethnically diverse region in the country after London. We employ approximately 4,500 staff and operate from more than 100 sites including community ambulance stations, fires stations and 14 fleet preparation hubs across the region. There are two Emergency Operations Centres taking up to 3,550 emergency '999' calls each day. Every year we respond to more than 800,000 emergency and urgent incident and complete approximately 850,000 non-emergency patient journeys. We also provide emergency preparedness services, special operations and some primary care services. These core services are supported through a range of clinical and corporate functions. We are supported by a network of volunteers. More than 800 people from all walks of life give up their time to be a Community First Responder. CFRs are always backed up by the ambulance service but there is no doubt that their early intervention has saved the lives of...
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...Why are people important to a business? Assets are necessary for any business to operate. The roles that people play within the business are critical to its success. However lots of managers say that a business’s employees are the most important assets that an enterprise has. This is because: Employees can be creative and can have original ideas that others may not have which could attract more people to the company as lots of people like something new. Employees must also have creativity skills so they can find and use solutions for potential problems on tasks, projects etc. Employees can please consumers demand and create a reputation for high-quality products. Employee performance in the design, engineering, quality assurance and marketing of your company's product are essential components and are essential to a business’s success. Customers who purchase your product expect a quality product that meets their needs. If employees please consumer demands by the company providing a product they need, repeat business helps you build a strong customer base and if your customers are extremely satisfied with your product, your business could increase as a result of word of mouth which is an effective method of advertising. For example, if a customer goes to British Sugar’s and finds a product they need and is of good quality they would probably buy this product again and tell other people about it so they would probably go and buy it and they might tell another person about the...
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...Please contact the Research Team for further information about other Commission research reports, or visit our website: Research Team Equality and Human Rights Commission Arndale House The Arndale Centre Manchester M4 3AQ Email: research@equalityhumanrights.com Telephone: 0161 829 8500 Website: www.equalityhumanrights.com You can download a copy of this report as a PDF from our website: www.equalityhumanrights.com/researchreports If you require this publication in an alternative format, please contact the Communications Team to discuss your needs at: communications@equalityhumanrights.com Contents List of abbreviations Acknowledgements Executive summary 1. Introduction 1.1 2. Aims and objectives of the research Page i ii iii 1 1 4 4 5 5 7 10 10 12 14 14 17 19 20 21 21 26 30 41 43 43 44 45 47 48 48 50 50 51 52 53 56 65 Methodology 2.1 Literature review 2.2 Stakeholder interviews 2.3 Interviews with disabled people 2.4 Reading this report The wider policy and legislative context, and evidence base 3.1 Legislative...
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...Cardiff Metropolitan University Cardiff School of Management MBA Epidemic of dropouts in Collegiate Level In Sri Lankan International Schools By D.M. Apsara Gunarathne UWIC/MBA/MT/03/53 10005365 This dissertation is submitted in partial fulfillment Of the requirements for the degree of Master of Business Administration (MBA). Acknowledgments I wish to thank my friends, and family who assisted my attempt of writing this dissertation. First, I thank my dissertation lecturer and supervisor Mr. Sunesh Hettiarachchi, for all the expert guidelines and the flattering encouragements that he had given me during this process. He never missed a single call or a chat message, and was helping me even during the odd hours. He was devoted towards seeing the work done properly. He made to make my research effort a reality and a success at the same time being such a good friend in need. I convey my heartfelt thanks for all these and without him; this project would not have been a success. I would like to thank Mr. Amath at Alethea International School. His advice and suggestions were valuable contributions at the initial stages of the study. I would like to express my deep appreciation to my CEO, Mrs. Kumari Hapugala Perera at Alethea International School for her understanding during the time of the study and encouragement given towards completing my dissertation. I extend my thanks to my dear friend for the constant words of encouragement and support during this...
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