...the field of Manager Sales Support Staff / Asst. Manager for Sales Support and MIS Manager. SUMMARY [pic] ← Associate from Insurance Institute of India with over 4 years of experience in managing the complete scope of Operations involving Customers Service, HR Initiatives, Admin, MIS Preparation, Internal Control, Liaison & Coordination and Team Supervision. ← Currently associated with Birla Sunlife Insurance Co. Ltd., Location: Nasik as Senior Branch Operation & Sales and Support + Group Leader in Sales Support Staff for Mumbai & Aurangabad Region.) ← Talent for proactively identifying & resolving problems, controlling costs, maximising productivity & delivering profit increases. ← Expertise in developing, recommending and implementing human resource strategies and policies in support of business objectives. ← Deft in overseeing change management and provision of business focus solutions in a fast moving environment. ← Possess a high degree of personal maturity and professional efficiency in addition to the basic functional knowledge inherent in the operation and HR function. ← KEY STRENGTHS ENTAIL: - The ability to build strong & enduring relationships - Strong communication skills - A strategic / business vision - Leadership qualities - Negotiating / influencing skills - Ability to balance strategic & operational issues - Proficient in MS Word, Outlook, PowerPoint and Excel - Management Skills SKILL SET [pic] Management...
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...Job Analysis Title: Assistant Manager Reports to: Owner, Supervisor Summary: The assistant manager at Wagon Wheel will direct and supervise employees engaged in sales, inventory taking, or in performing services for customers. ‘This position will monitor sales activities to ensure that customers receive good service and quality goods. This manager will watch the inventory stock and reorder when inventory drops to a specified level. Hire, train, and evaluate the workers in sales or marketing departments, promoting or firing workers when appropriate.” (O*Net Online, 2010) This manager examines merchandise to ensure that it is correctly priced and that it functions as advertised. Enforce safety, health, and security rules like ensuring there isn’t any lead paint. Work activities include dealing with complaints, settling disputes, and resolving conflicts in the workplace. Some tools used in this occupation include bar code reader equipment and security cameras. Some technology that the assistant manager uses at Wagon Wheel include calendar scheduling software and human resource software. “Normal daily tasks include planning budgets and authorizing payments and reviewing merchandise returns.” (O*Net Online, 2010) The most important daily task of the assistant manager at Wagon Wheel is assigning employees to specific duties. Job Duties: * Create schedules to ensure there is efficient staffing at all times. * Report staff hours to the payroll department. ...
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...Human Resource and Skill Requirements in the Electronics and IT Hardware Industry Study on mapping of human resource skill gaps in India till 2022 Human Resource and Skill Requirements in the Electronics and IT Hardware Industry Table of Contents 1. Environment Scanning and Competitiveness of Electronics and IT Hardware Industry...... 5 1.1. 1.2. 1.3. 1.4. 1.5. 1.6. 1.7. 1.8. 1.9. 1.10. 1.11. 1.12. 1.13. 2. Overview of the Global Electronics Industry.......................................................................... 5 Overview of Indian Electronics and IT Hardware sector........................................................ 6 Key segments in the Indian electronics hardware sector ........................................................ 8 Consumer Electronics ........................................................................................................... 10 IT Hardware .......................................................................................................................... 11 Telecommunication Equipment ............................................................................................ 13 Electronic Components ......................................................................................................... 14 Strategic Electronics ............................................................................................................. 15 Overview of Industrial Electronics and other products...
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...remuneration, job purpose, accountabilities, qualifications and experience/skills required. The next step is to attract applicants for this position, by making an advertisement in a local newspaper and in a recruitment agency. When a good number of people have applied for this job, then the selection process will begin. A committee of three people (the production manager, the human resources manager and a production supervisor) will be the interview panel. Their responsibility is to assess the applicants’ resumes and application letters and classify them into three categories (yes, maybe no) according to how suitable they are for the position based on their qualifications and experience. For...
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...Analysis: 7 2.1. Job Description of SPO: 7 2.2. Proposed Job Description of SPO: 8 2.3. Job Description of Store keeper: 9 2.4. Job Description of Accountants Manager: 10 2.5. Proposed Job Description of Accounts Manager: 11 2.6. Job Description of Director Sales & Finance: 12 2.7. Job Description of CEO 13 3. Recruitment and Selection Policy: 16 3.1 Recruiting phase: 16 3.1.1. Employee referrals/recommendations: 16 3.1.2. External searches: 16 3.2. Selection phase: 17 3.2.1. Initial screening: 17 3.2.2. Completed application: 17 3.2.3. Employment test: 18 3.2.4. Comprehensive interview: 18 3.2.5. Unconditional Job offers: 18 4. Socialization and Orientation Plan: 18 4.1. Socialization Process: 19 4.2. New-employee Orientation Process: 19 4.2.1. The CEO’s Role in Orientation: 19 4.2.2 HRM’s Role in Orientation: 20 5. Training and Development Plan: 20 5.1. Employee Training: 20 5.1.1. New employees: 20 5.1.2. Existing employees: 20 5.2. Determining training needs: 21 5.2.1. SPO: 21 5.2.2. Office staff: 21 5.2.3. RSM/ZSM: 21 5.2.4. The CEO and Director Sales: 22 5.3. Training Methods: 22 5.3.1. SPO: 22 5.3.2. RSM/ZSM: 22 5.4. Employee Development: 22 5.4.1. Employee Development Methods: 23 5.4.2. Developing Office Staff: 23 5.4.3. Developing SPO to Senior SPO: 23 5.4.4. Developing Senior SPO to...
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...incumbent: Eishita Alam Grade: 8 Location: Dhaka, Bangladesh Date: 16th August, 2009 REPORTING RELATIONSHIPS: Reports Directly to: Senior Manager, Credit Policy and Risk Management, SME, Consumer Banking Reports Indirectly to: VC Country Risk Manager, SME, Consumer Banking JOB PURPOSE: To assess lending applications as per PPG and review relating to discretionary lending. To recommend whether the loan can be granted and to conduct research and analysis related to lending applications and reviews as required. DIMENSIONS: Direct Reports: Credit Policy Analyst, Small Business Indirect Reports: None Authorities: As per Delegation of Authority (DOA). The jobholder has the authority to take decisions on credit related issues within authority level. Refers to Senior Credit Manager on issues beyond authority limit and policy related matters. ORGANIZATIONAL CHART: Pls find attached. RESPONSIBILITIES: 1. Assess lending applications to ascertain whether loan meets lending criteria and therefore whether loan should be approved. 2. Ensure all approval related procedures are completed prior to handing file to Credit Operations for processing and drawdown. 3. Liaise with Branch Managers, Personal Financial Consultants, Sales Team Managers and Sales Managers/Officers regarding the status of customer loan application. 4. Conduct periodic credit reviews on loan accounts held within Credit Centre to ensure...
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...manufacturing process to maximize the value to processes within an organization. Information is provided to managers through various summary reports that are usually generated through accumulation of transaction processing data. Each MIS is an integrated collection of subsystems, which are typically organized along functional lines within an organization. Thus, a financial MIS includes subsystems that address financial reporting, profit and loss analysis, cost analysis, and the use and management of funds. The architecture of an MIS is shown below. Sources of Management Information • Management information systems is one of the systems that managers use to obtain information. Other systems include decision support systems, executive support systems and expert systems. Data Inputs to an MIS Most of the data source for MIS is the organization’s various transaction processing systems that capture and store data from ongoing business transactions. Data may also come from various functional areas (accounting, finance, sales, etc.) of an organization. External sources of data may include customers, suppliers, competitors, stockholders, and so on. Outputs of an MIS The output of most management information systems is a collection of reports that are distributed to managers. These include scheduled reports, key-indicator...
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...un-necessary process support increasing of customer 2. Faster transfer (Complete transfer within 1 day refer to the time of summit request as procedure) | Actions required | Resources required | Responsibility | Timeline | KPIs (how will you measure success - demonstrated use of SMARTT KPIs) | 1.1 Review all process | Service of customer procedure | Customer service staff | 1 week | The service of customer is up to date | 1.2 Add queue numbering system | Queue numbering ticket and display | Customer service staff | 1 week | - 100% complete install and use the system - 100% staff are trained and service in same standard | 2.1 Contact and get information from each bank (Pass criteria & Reliability) | - Bank detail & condition | Manager | 2 weeks | - Get detail from every bank - select bank where pass criteria and reliability | 2.2 Inform customer and make a contract with those banks (Condition 1 day money transfer) | - List of joined bank and Contract document | Marketing staff | 1 month | - 100% complete make contract with those bank - Complete Advertise and inform customer | Budget: | 1.1 & 1.2: 500$ 2.1 & 2.2: 500$ | Consultation process: | 1. Make draft plan and present (for suggestion and commendation)2. Final present and approve3. Proceed the process as the action required plan4. Report the progressive (Weekly)5. Take corrective and preventive action (If any)6. Summarize & report of completing the action7. Proceed the process in usual and...
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...designed workforce planning and selection of key team members to the Sales department. | | Desiree Cooper | 10/11/2010 | | Job Analysis October 11, 2010 After reviewing the company’s new strategic plans for the direction of success a complete job analysis has been done for the Sales department. As part of our continuing efforts to be the most dynamic sales force in the industry we have collected data based on job performance and observation to determine what we need to do going forward in our process. Job performance and observations were the main data sources for this particular portion of the analysis. To better understand what needed to be done I underwent a job performance study to determine what it is that our sales department daily tasks are and how it is evaluated. Part of this study included performing the job hands on and getting a feel of the overall sales process. This includes generating leads or new business, consultations, and securing or closing the transaction while building long lasting relationships and gaining possible referrals. This is no easy tasks and I can see where our team and new hires will need development training and maybe quarterly performance evaluations. These will be key to our sales team progress and success as well as beneficial to the company’s overall objective and service initiatives. Training and development are key to the ongoing efforts of this process. While job performance was key to understanding there was another...
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...“Communication process of Sale representatives In Pharmaceutical Companies” (Based on Khulna City) Communication process of Sales representatives In Pharmaceutical Companies (Based on Khulna City) Prepared for S.M. Towhidur Rahman, Assistant Professor, BA Discipline, Khulna University Prepared by Md. Ariful Islam ID # EMBA 100301 Shah Junaid Ibne Amin ID # EMBA 100307 Monoz Kumar Mondal ID # EMBA 100324 1st Year, 2nd Term, BA Discipline, Khulna University. Business Administration Discipline Khulna University, Khulna-9208 JANUARY 28, 2011 January 28, 2011 S.M. Towhidur Rahman, Assistant Professor, BA Discipline Khulna University Khulna-9001 Dear Sir With utmost respect, we are like to aware you the fact that, we are really delighted to submit you the report on "Communication process of Sales representatives in Pharmaceutical Companies-Based on Khulna City", which you have asked us to prepare this report as course requirement. After getting your instructions, we have given our utmost effort to make the study successful. The immense knowledge & idea that we have gained with the study conduction will be really helpful for us for facing some challenges in the future time. To know communication process in sales representative of pharmaceutical companies, we surveyed many Sales representatives of many pharmaceutical Companies to gather information, which we observed as relevant to the topic of the report. The information provided...
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...Job Analysis Report Hugo G Haro HRM531 March 25, 2011 Gabriel Lewall Job Analysis Report InterClean, Inc. Project Proposal Project Information Project Name: | Full Service Cleaning Solutions Blitz | Project Focus: | Sales Team Development | Time-frame: | 90-180 days | Summary: | The focus of this project proposal is to demonstrate the need to develop an experienced sales team that will provide a brand new full service cleaning solution service. A new business strategy will lead us to a market of opportunities, in which include entering the healthcare industry. | Background and Purpose The purpose and focal point for this proposal is to integrate solutions and services into InterClean’s product line with the recent acquisition of EnviroTech, Inc. In addition, InterClean has a strategic advantage and a potential to grow by building the right experienced sales team. As a company we recognize and want to capitalize on the diversity of employees from Interclean and EnviroTech merger, which we believe has given us an additional advantage in our industrial cleaning and sanitation industry. Although our company can explore outside resources, we believe our organizational structure provides the adequate staffing thanks...
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...Recruit, select and induct staff Executive Summary This report is prepared to provide information on how to proceed with recruit, select and induct the administration assistant for Goodson Construction Company and at the moment we are developing our company structure. Because of that, the company require a new staff to assist the administration team. Specifically, this paper aims to explain the reason of the employment and provide information for recruitment, selection and induction of new employee. The major findings are as follows: Within the considering process of the recruitment there are some information used to help making the decision and choosing the right candidate for the new position. Those information include job analysis for the administration officers, personal description and suitable applicants for the position. Table of Contents Executive Summary i 1. Introduction 1 1.1 Background 1 1.2 Purpose of report 1 1.3 Scope 1 2. Findings 2 2.1 Determined the additional staff will require for the company 2 2.2 Job analysis 2 2.3 Position description 3 2.4 Personal description 3 2.5 List of the criteria that used to select the appropriate applicant 3 2.6 Suitable applicants for the position 4 3. Explanation of the responsible for interview process 5 3.1 How to make decision 5 3.2 List of records 5 4. Confirm the conditions of employees 6 4.1 Induction plan for the...
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...Customer Service professional ~ Customer Relations ~ Sales ~ Account Executive ~ Collection ~ Development Assistant EDUCATION_________________________________________________________________ Belhaven University, Jackson, MS April 2011 Masters of Science in Management Belhaven, University, Jackson, MS May 2008 Bachelor of Science in Business Management PROFESSIONAL PROFILE_____________________________________________________ * Management - Solid background in planning and executing sales and marketing plans. Hands-on manager with highly developed negotiation skills and experience cultivating strategic business. Equally strong in financial management. * Team Building - Decisive team leader with extensive experience recruiting and hiring, developing talent and creating effective training programs. * Communication - Persuasive communicator with well-developed presentations skills. * Consistent - Proven ability to rapidly gain expertise in new product lines, and frequently recognized for outstanding training proficiency. * Recognized for exceptional problem-solving and analysis abilities. PROFESSIONAL EXPERIENCE________________________________________________ MS Department of Revenue Raymond, MS Sales Tax/Lien Administration 04/2013 – 10/2013 Organized job bonds with rider, blanket bonds, continuation certificates and increase certificates in numeric order. Organized questionnaires for licensed Mississippi...
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... Career Objective: Seeking a challenging position where my skills contribute to the organization that utilizes my expertise and achieving critical goal Professional Experience: Organization : Himont Pharma (Private ) Limited. Over All Duration : March 2014 up till date Designation : Assistant Manager Sales Force effectiveness Current Responsibilities: * As a SFE Manager, My roles include making presentation about growth of products detailed documentation and specifications and performing analyses and to assist in the identification of client issues and developing client specific solutions * Responsible for the overall queries received from clients related to their territory and product structuring, field alignment and related queries. * Making reports regarding performance of our products with their competitors * For launching new products, provide suitable and potential information to the marketing staff about the molecule and segments as well as highlight those areas where we have boost our business. * Make monthly reports brick wise performance , Territory wise performance ,Product wise performance ,Regions and District wise performance , Outlet wise performance * Besides making above reports, different kind of reports are developed as per the requirement of immediate boss * Using Software PLD( Pharmacy Level Data) * Using Software Sales Analyzer * Using Software IMS Plus * Using IMS Black book...
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...Curriculum Vitae Daniel Alex Wache Kapila Tel: Mobile: +260 977 12 33 91 or +260 972 45 95 63 or +260 954 12 15 58 email: dwaj2007@yahoo.com |PERSONAL PROFILE | | | | | |SEX: MALE | | |DATE OF BIRTH:29TH August, 1973 | | |AGE: 39 YEARS | | |Married and Children : 4 ( two Boys and two Girls ) | | |Nationality: Zambian ...
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