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Sample Persuasive Message

E-tailing E-tailing or electronic retailing has taken over todays society and how a consumer purchases a product. According to Turban, King, McKay, Marshall, Lee, and Viehland (2008), “With the ubiquity of the Internet, the next logical step was for retailing to move online. Retailing conducted over the Internet is called electronic retailing, or e-tailing, and those who conduct retail business online are called e-tailers.” Prior to the Internet becoming so popular, consumers had to visit physical stores to purchase products. For example, consumers can now purchase travel plans online; compared to visiting travel agencies prior to the Internet. The physical market has definitely been hit with loss of consumers; however, organizations must adapt to today’s technology and utilize the Internet to their advantage by using the evolution of e-tailing. Consumers are now able to purchase items online, access reviews, and look for the cheapest price possible for an item. Three Behaviors of E-tailing The success of e-tailing revolves around three behaviors that contribute to e-tailing. According to Turban, King, McKay, Marshall, Lee, and Viehland (2008), the three behaviors of e-tailing are: “identify and manage buying criteria, search for products and merchants, and compare alternatives.” Identifying and managing buying criteria for customers is not as easy as it sounds. Without a plan to identify and manage the buying criteria of a customer, most customers will end up looking for a brand with high recognition, even though there are better products available to consumers. An organization can use a marketing team to identify what types of products sell, list all the functions of a product, and how these products can fill the needs of consumers. A consumer wants to feel a product can benefit them after making a purchase.

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