...Working with SCR Associates Cheryl Mitchell Kaplan University IT460-01 Systems Analysis and Design Unit 9 Assignment Abstract Please complete the following projects using MS Word. Save the project as Unit 9 Project.doc and place it into the Unit 9 Project Drop Box. Click here to access the “SCR-TIMS Work Session Link”. Jesse wants a recommendation about an SCR help desk. She said that I can get more information on the Internet. She wants any input by early next week. She said there's lots of information out there on this topic. She wants me suggest a plan for creating an SCR help desk (SCR –TIMS Work session, Session 12, To Do List, #1). Unit 9 Assignment: Working with SCR Associates. Please complete the following projects using MS Word. Save the project as Unit 9 Project.doc and place it into the Unit 9 Project Drop Box. Click here to access the “SCR-TIMS Work Session Link”. Jesse wants a recommendation about an SCR help desk. She said that I can get more information on the Internet. She wants any input by early next week. She said there's lots of information out there on this topic. She wants me suggest a plan for creating an SCR help desk (SCR –TIMS Work session, Session 12, To Do List, #1). RECOMMENDATION FOR HELP DESK A Help Desk is a centralized resource that is normally staffed by IT professionals who provide users with the support they need to do their jobs more effectively. Help Desks do not replace IT maintenance and support activities,...
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...Interviewing process goes smoothly. The JAD session has several key members that participate and will ensure that the interviewing process is successful. The first step is to discuss the ground rules and objectives that will be laid out in the JAD Session. Also the interview methods will be outlined and questions that will be asked during the interview will be formed and finalized. The members of upper management should also explain the reason for the interview and project and what type of support is to be given and needed. Also each specific area of training that is required for TIMS should be broken down into special areas of training and each group being interviewed should have questions related to that field. Towards the middle of the second day, a review period should take place to discuss the main interview process, this will include a time to identify input, roles that each interviewer will have during the interview process as well as a small break so each team can take time to study and concentrate on specific questions for each training team being interviewed for. An open session should also be held for all groups participating in the JAD session so each group can express their concerns and ideas and develop a solid documentation of all the system requirements needed and start developing models and training material. At the end of the JAD session, a presentation should be held so all members can recap the 3 day session and prepare finalized questions that will...
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...CASE-SIM SCR Associates Note: Please print these instructions for future reference. Background SCR Associates is an information technology consulting firm that offers IT solutions and training for small- and medium-sized companies. SCR's slogan is "We Know IT!" SCR needs an information system to manage training operations at the new SCR training center. The new system will be called TIMS (Training Information Management System). As a newly hired systems analyst, you will report to Jesse Baker, systems group manager. The systems group handles application development, software solutions, and operation systems. You will work on various projects, handle assignments, and practice the skills you learned in each text chapter. Using the Case The SCR Associates case study is a Web-based simulation that allows you to practice your skills in a real-world environment. This case study transports you to SCR's company intranet, where you can complete 12 work sessions, each aligning with a chapter from the textbook. All 12 sessions share a common pool of resources, so you can start the case in Session 1 or begin at any convenient point. As you work on the case, you will receive e-mail, voice mail messages, complete a list of tasks, explore the company Internet site, and access information from company libraries. Logging-on to SCR's Intranet site Click here to access SCR's company Intranet. You will need to log into this site by doing the following: Type...
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...technology reshapes the workplace Assignment Instructions: IT460:1-Compare various types of information systems. Please complete the following assignments using MS Word. Save the assignment as Unit 9 Assignment.doc and place it into the Unit 9 Assignment Drop Box. Click here to access the “SCR-TIMS Work Session Link”. Jesse wants a recommendation about an SCR help desk. She said that I can get more information on the Internet. She wants any input by early next week. She said there's lots of information out there on this topic. She wants me suggest a plan for creating an SCR help desk (SCR –TIMS Worksession, Session 12, To Do List, #1). Assignment requirements: Plan submitted that discusses what a helpdesk offers Discusses internal support options Discusses external support options and shows sample vendors and their options Makes recommendation that details which option is being recommended and why 40 point assignment grading rubric Assignment Requirements Maximum points Points earned 1. Detailed Plan submitted that discusses what a helpdesk offers 2. Discusses internal support Copyright Kaplan University 0-10 0-10 Assignment Grading Rubric Course: IT460 Unit: 9 Points: 40 options. Be specific on how this plan will deliver the items detailed in #1 above. 3. Discusses external support options and shows sample vendors and their options. Be specific on how this plan will deliver the items detailed in #1 above. 4....
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...SRC Cynthia Arenas Rhonda Chicone 09/30/14 On the SCR intranet, visit the data, forms, and resources libraries and review a sample of the information in each library. For your assignment, begin with a sentence indicating that you have successfully entered the SCR website. Complete this section with a summary of the items that you found in the website. I went on this site and there was a lot of information like a data Library and two other Libraries like the form library and resource and an SCR Internet Site then for each session 1-12 they had the inbox and Voice Mail and an To Do List to let you know what needs to be done. Jesse says that SCR has plenty of competition in the IT consulting field. Get on the Internet and find three other IT consulting firms. She wants a description of each Firm in your own words and the services offered by each. 1. McKinsey & Company- they are known for their experience in business information and for their amazing recruitment and all of their senior management issues. 2. Bain & Company-They are known for working with some of the worlds biggest companies and even a lot of non-profit organizations. 3. Booz & Company-This company so known for their working with Hollywood movies and also DNA concepts. Draft a Assignment scope statement for the TIMS system and describe the constraints. She said be specific. The author does a very good job providing examples of both good and bad scope statements. Design Project Scope-You...
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...| Session 1: IntroductionTasksJesse wants me to learn as much as possible about SCR, and she gave me a checklist with four tasks: 1. Investigate SCR's Web site and learn about the company's history, purpose, and values. Is the site user-friendly? Why or why not? Provide at least four improvements you would suggest to Jesse. 2. On the SCR intranet, visit the data, forms, and resources libraries and review a sample of the information in each library. What other libraries might be created? Suggest at least two to Jesse. 3. Using the SCR functions and organization listed in the data library; create an organization chart using Microsoft Word, Visio, or a drawing program. Be sure to show your own position on the chart. 4. Jesse says that SCR has plenty of competition in the IT consulting field. Get on the Internet and find four other IT consulting firms. She wants a brief description of each firm and the services it offers. Also tell her which firm impressed you most, and...
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...Assignment Grading Rubric Course: IT460 Unit: 10 Points: 140 Assignment 10 Outcomes addressed in this activity: Complete final assignment Course Outcomes: IT460-1 Compare various types of information systems. IT460-4 Practice team dynamics by participating in a role play activity. Assignment Instructions: Please complete the following assignments using MS Word. Save the assignment as Final Assignment.doc and place it into the Unit 10 Final Assignment Drop Box. Ensure all group members have checked the final assignment before it is submitted. Submit only one Final Assignment per group. Click here to access the “SCR-TIMS Work Session Link”. Part 1: System Architecture Tasks 1. Visit SCR's data library to review SCR's network configuration and then send Jesse a recommendation for the TIMS system architecture. She wants me to suggest an overall network topology solution. She also asked me to comment on these issues: legacy data, Web-centricity, scalability, security, and batch processing that might be needed. Jesse said it was OK to make reasonable assumptions in my proposal to her (SCR-TIMS, Work Session, Session 10,- To Do List #2). This includes providing a detailed description of a client/server architecture. Assignment should also show distinction between 2 tier and 3 tier network and select one for recommendation. A detailed analysis of network topology includes definition and what is being proposed for the client. Assignment should give a definition of what...
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...Assignment Instructions: Please complete the following assignments using MS Word. Save the assignment as Final Assignment.doc and place it into the Unit 10 Final Assignment Drop Box. Ensure all group members have checked the final assignment before it is submitted. Submit only one Final Assignment per group. Click here to access the “SCR-TIMS Work Session Link”. Part 1: System Architecture Tasks 1. Visit SCR's data library to review SCR's network configuration and then send Jesse a recommendation for the TIMS system architecture. She wants me to suggest an overall network topology solution. She also asked me to comment on these issues: legacy data, Web-centricity, scalability, security, and batch processing that might be needed. Jesse said it was OK to make reasonable assumptions in my proposal to her (SCR-TIMS, Work Session, Session 10,- To Do List #2). This includes providing a detailed description of a client/server architecture. Assignment should also show distinction between 2 tier and 3 tier network and select one for recommendation. A detailed analysis of network topology includes definition and what is being proposed for the client. Assignment should give a definition of what legacy data entails and how it affects the assignment and what is being recommended for the new system. It also should explain what web-centricity means and what the assignment will entail regarding the web as opposed to a purely non-web architecture and GUI’s. Please describe in detail what scalability...
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...Assignment Grading Rubric Course: IT460 Unit: 10 Points: 140 Assignment 10 Outcomes addressed in this activity: Complete final assignment Course Outcomes: IT460-1 Compare various types of information systems. IT460-4 Practice team dynamics by participating in a role play activity. Assignment Instructions: Please complete the following assignments using MS Word. Save the assignment as Final Assignment.doc and place it into the Unit 10 Final Assignment Drop Box. Ensure all group members have checked the final assignment before it is submitted. Submit only one Final Assignment per group. Click here to access the “SCR-TIMS Work Session Link”. Part 1: System Architecture Tasks 1. Visit SCR's data library to review SCR's network configuration and then send Jesse a recommendation for the TIMS system architecture. She wants me to suggest an overall network topology solution. She also asked me to comment on these issues: legacy data, Web-centricity, scalability, security, and batch processing that might be needed. Jesse said it was OK to make reasonable assumptions in my proposal to her (SCR-TIMS, Work Session, Session 10,- To Do List #2). This includes providing a detailed description of a client/server architecture. Assignment should also show distinction between 2 tier and 3 tier network and select one for recommendation. A detailed analysis of network topology includes definition and what is being proposed for the client. Assignment should give a definition of what...
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...1. Create a detail report that will display all SCR courses in alphabetical order, with the course name and the instructor name in a group header; the Social Security number, name, and telephone number of each current student in the detail section; and the student count in group footer. Document attached with the assignment. 2. Create a switchboard design with control buttons that lead to students, instructors, courses, course schedules, and course rosters. Allow a user to add, update, or delete records in each area. Jesse wants to see storyboards that show the proposed screens. Same screen will be used for courses with fields as : List of courses offered Academic session: For courses schedule: Academic session: Course name or number For Class Roster: Student ID: Academic session: Course number Instructor name: 3. Suggest data validation checks for data entry screens. FOR STUDENT RECORD: ID, tuition and Phone number will always nonzero value 0 and is not null. Name, last name will be strings Start date and end date will be in date format as month/day/year. Courses registered and address can have both number and string value. Amount due should be >=0. 4. Create a source document for an SCR mail-in registration form. Also need a design for a Web-based course registration...
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...Section 1: 3 Section 2: 5 Assignment –Part B 7 Section 1: 7 Section 2: 8 References 10 Assignment – Part A Section 1 – Site Breakdown: The SCR website has been entered and reviewed with the following acknowledgement and understanding applicable to the corporate request conducted by Jesse: • The data library includes essential corporate information including personnel records within each subset identified below: o SCR Function and Organizations - This includes senior management, as well as existing groups with assigned personnel and, applicable objectives and missions associated with these groups. o SCR Training Records (2-months) - Shows training data with personnel contact information for past two month time period. o JAD Session Example - Outlines effective utilization and employment of JAD team members through correspondence and brainstorming of techniques and processes for efficiency honing. o Cost - Benefit Summary- Outlines potential impact associated with salaries, training, supplies and misc. in conjunction with earned revenue to establish baseline for potential profit achievements and ROI possibilities. o Sample of Questionnaire Results - Establishes sample questionnaire for students taking courses to include, top classes and applicable rating trends associated with classes achieved by instruction presenters from students. o [1]SCR Network (Fig...
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...Session 6: Object Modeling Task 1 Jesse, Enclosed are the 3 Use Case scenarios you asked for including diagrams. The diagrams are in the same order as the USE Case descriptions. I included the Student registration as part of this use diagram assignment. Let me know if you need any explanations. TASK 2 Jesse, Here is the USE case diagram and the class diagram for user registration. Let me know if you have any questions. Hope this takes care of what you need. I’m at my desk. TASK 3 Jesse, Enclosed you will find the Sequence Diagram for registration. Let me know if this is correct. Thanks TASK 4 Jesse, Enclosed you will find the State Transition Diagram For Students. Let me know if this is what you were looking for. Session 7 : Development strategies TASK 3 Jesse, Enclosed is a copy of the output of the Payback Analysis, ROI, and Present Value Computations of the TIMS project. Let me know if these figures match what you see from your side. Thanks TASK 4 Jesse, As for the prototyping initiative, I suggest we begin by creating all the tables and forms that we will need throughout the TIMS system, organizing them and put them in a logical order based on who will be accessing each form and data set. Enclosed is the System Requirements Document. You will find the Management presentation attached. System Requirements Document Introduction SCR would like to implement a training program consisting of classes in popular software for corporate customers and...
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...Unit 3 Assignment Kerry Bridges Kaplan University IT460 Unit 3 Assignment ITEM 1 – INTERVIEW PROCESS: 1. Determine the people to interview To obtain the information I am looking for, I will need to interview key members of the organization. These members will need to be knowledgeable of their respective positions. I believe it would be best to talk to the department heads and their middle managers. I will also interview people on all levels in the organization. I will also interview multiple people in the same department. My reasoning for this is that everyone has their own strengths and specializations. 2. Established the interview objectives After determining the people to interview, I will establish the interview objectives for the session. I will determine the main topics to be discussed and come up with a list of questions and concerns. I aim to obtain ideas, suggestions, and opinions during the interviews. There will general questions asked to every person in their field. By establishing the objectives I will create the guidelines that will help to determine what questions are needed to ask. These guidelines will also determine how the interview will flow. 3. Develop Interview Questions I will create a baseline for the list of question. This will ensure that the interview proceeds smoothly and that the people being interviewed stays on topic. The questions will be specific to the topic. I want to make sure that the questions are both open-ended...
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...A decision to outsource the TIMS system would involve many considerations to be made first in order to better understand how this would impact the project. Outsourcing the TIMS project would allow for a lower cost, eliminating the need to provide the resources to complete the project. This also would free up management to better focus on core proficiencies instead of the system implementation. This would in turn help out the company by reducing the overall cost as well. However, there are also a few drawbacks to outsourcing. It’s possible we could lose our grasp on the business processes we outline for the other company to integrate into the system. It’s also possible that the implementation falls behind or that the quality of the end product could be affected as well. Finally, we may not achieve the expected results if we utilize outsourcing to move forward with the TIMS project. Once we have decided whether or not we want outsource the project, there are a few options we can utilize. First, we can fully outsource the entire project which would have a few risks due to the complexity and strict timeframe we require. It’s also possible for us to partially outsource the project which would enable to us to free up some resources but still maintain a good amount of control on the implementation. Svitla Systems Inc. would be a good potential choice for a company to utilize the outsourcing on our project. They offer dedicated software development and demonstrate a risk-free...
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...1. Read the JAD session summary in the Data Library and put together a bullet list of system requirements for the TIMS project. Separate your list into the five requirement categories: input, output, process, performance, and controls. This will be graded upon whether you listed all of the requirements stated in the JAD session and whether you put the requirements in the correct categories. Thus, you need to simply list the five requirement categories and, under each one, use bullet points to list the requirements stated in the JAD session for that category. For Output • The Web site must report online volume statistics every four or five hours, and hourly during peak periods. • The inventory system must produce a daily report showing the part number, description, quantity on hand, allocated, available, and unit cost of all sorted by part number. • The registering system must provide suppliers with up to date specification. • The student analysis system must produce a quarterly report that identifies. • TIMS will manage class scheduling, handle student registration, track classes that are conducted, and produce various kinds of output. For Input • The school district head must enter overtime hours on a separate screen. • The accounting system will need an update so we can reconcile student accounts and bill corporate clients for any unpaid balances. • Student grades must be entered on machine-scannable forms prepared by the instructor. • Each input form must...
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