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3. Complex context
Complex context is unordered which means there is no apparent relationship between cause and effect. Thus, right answer cannot be discovered and it is determined by the emerging patterns. Pattern-based management style is suitable in this context.
Most situations in organizations are complex because of the changes in its surroundings. In this context, leaders need to probe first, then sense before responding to the situation. In other words, managers should promote the finding of suitable patterns by conducting various experiments and creating an environment in which promoting new business opportunities.
Challenges that leaders have to face:
-The risk of falling back to command-and-control management styles, in which they can utilised the past guidelines with well-defined outcomes to create a fail-safe business plan.
-Failures might occur during the experimental process which is important aspects of learning and understanding the pattern. They business might tried to avoid these failures by strictly controlling the experiment in which might restrain the chances for informative patterns to emerge.

4. Chaotic context
In chaotic situation, the relationships between cause and effect are impossible to determine. There are no possible patterns due to the environment changes more frequently.
In this domain, leader must first act to establish order and then transforming the situation from chaos to complex context where stability is sensed and pattern can emerge. This context requires decisive and fast reactions. One technique proposed is to manage chaos and keep doing things innovatively by appointing two separate teams to increase the chance of solving the crisis innovatively. Communication of direct top-down is irrelevant because there is no time or room to ask for input.
Possible challenges:
-Different leaders have different management

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