...Develop Communication Skills Improvement Goals To get the most from this course, we suggest that you write personal goals to improve specific skills in your own interpersonal, group, and public communication repertoire. Before you can write a goal statement, you must first analyze your current communication skills repertoire. After you read each chapter and practice the skills described, select one or two skills to work on. Then write down your goal statement in four parts. • 1. State the problem. Start by stating a communication problem that you have. For example: “Problem: Even though some of my group members in a team-based class project have not produced the work they promised, I haven’t spoken up because I’m not very good at describing my feelings.” • 2. State the specific goal. A goal is specific if it is measurable and you know when you have achieved it. For example, to deal with the problem stated above, you might write: “Goal: To describe my disappointment to other group members about their failure to meet deadlines.” • 3. Outline a specific procedure for reaching the goal. To develop a plan for reaching your goal, first consult the chapter that covers the skill you wish to hone. Then translate the general steps recommended in the chapter to your specific situation. For example: “Procedure: I will practice the steps of describing feelings. (1) I will identify the specific feeling I am experiencing. (2) I will encode the emotion I am feeling accurately. (3) I...
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...Written Assignment: Self Review Communication Improvement Plans, Parts 1, 2, 3, and 4 This week, you will evaluate your Self Review Communication Improvement Plans, Parts 1, 2, 3, and 4 of the textbook. Answer the following questions about your Self Reviews. Self Review Part 1: Do the Self Review for the end of Part 1, Foundations of Communication on page 110. Compare this to the first Self Review on Part 1 that you did in Week 1. Read over the communication improvement plan for Part 1 that you wrote during Week 1. Have you changed any of these communication behaviors during this course? Were you able to implement this Part 1 Plan? Why or why not? part 1 Self Review Foundations of Communication Establishing a Communication Foundation from Chapters 2 through 5 What kind of a communicator are you? This review looks at several specifics that are basic to effective communicators. On the line provided for each statement, indicate the response that best captures your behavior: 1, almost always; 2, often; 3, sometimes; 4, rarely; 5, never. _3__ | When I speak, I tend to present a positive image of myself. (Chapter 2) | _3__ | In my behavior toward others, I look for more information to confirm or negate my first impressions. (Chapter 2) | _3__ | Before I act on perceptions drawn from people’s nonverbal cues, I seek verbal verification of their accuracy. (Chapter 2) | _1__ | I use specific language when I speak, avoiding generalizations that could be misinterpreted. (Chapter...
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...International Communications Proposal Social Media Communication Behaviors in China In January 2011, Fast Company published an article that focused on the social media revolution in China. It depicts the Chinese social networks currently exploding in the country, which rival competitors like Facebook and Twitter, both illegal in China. The newer upstarts are causing a surge among the young generation, by facilitating communication and open expression previously thought to be extinct in the Communist country. But the most astonishing information is statistics found by Netpop Research in San Francisco pertaining to Chinese online behaviors. “Chinese Internet users are twice as conversational as American users; in other words, they’re twice as likely to post to online forums, chat in chat rooms, or publish blogs (Rabkin).” This research paper will attempt to share insight into China’s 420 million Internet users (Crampton) and their communication behaviors compared to Americans through the discussion of social media. This information is relevant on the international level as China, or the People’s Republic of China, is home to over 1.339 billion people. It is the world’s second-largest country by land area. They are the world’s largest exporter and second-largest exporter of goods. And as of 2011, it ranks second only to the United States by both nominal GDP and purchasing power parity (China). China is a true competitor in the world market and understanding the communication...
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...Management 12 Historical Background: The Hawthorne Studies Reasons for the Emergence of Diversity 35 Developing the Multicultural Organization 38 Individual Approaches to Managing Diversity 39 Organizational Approaches to Managing Diversity 41 Ethics and Ethical Behavior in Organizations 46 47 The Impact of Ethics on "Bottom-Line " Outcomes 13 The Illumination Studies: A Serendipitous Discovery 13 Subsequent Phases of the Hawthorne Studies 14 Implications of the Hawthorne Studies 15 Research Methodology to Determine Valid Evidence 16 The Overall Scientific Perspective 16 Starting with Theory 17 The Use of Research Designs 18 The Validity of Studies 19 Summary 49 Ending with Meta-Analytic Research Findings 50 Questions for Discussion and Review 52 Internet Exercise: Ethical Issues in the Workplace 52 Organizational Behavior Case: How Far-Reaching Are Globalization and Technology? 52 Organizational Behavior Case: I Want...
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...Background: The Hawthorne Studies Reasons for the Emergence of Diversity 35 Developing the Multicultural Organization 38 Individual Approaches to Managing Diversity 39 Organizational Approaches to Managing Diversity 41 Ethics and Ethical Behavior in Organizations 46 47 The Impact of Ethics on "Bottom-Line " Outcomes 13 The Illumination Studies: A Serendipitous Discovery 13 Subsequent Phases of the Hawthorne Studies 14 Implications of the Hawthorne Studies 15 Research Methodology to Determine Valid Evidence 16 The Overall Scientific Perspective 16 Starting with Theory 17 The Use of Research Designs 18 The Validity of Studies 19 Summary 49 Ending with Meta-Analytic Research Findings 50 Questions for Discussion and Review 52 Internet Exercise: Ethical Issues in the Workplace 52 Organizational Behavior Case: How Far-Reaching Are Globalization and Technology?...
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...Paradise Charity Sheppard University of Phoenix, ECampus MGT/350 Decisions In Paradise The foundation which has been given, from what appears to be a pile of nothing, then stepping closer for a better look, will notice a country in great need of a third-party organization to step in, realize the potential, the importance to people all over the world and then walk with the local people to create a positive self-worth in the people of Kava. This will be an incredible educational tool for the youth to take with them on their journey to becoming an adult and having families of their own and the many generations to come. Reinvesting this knowledge obtained then reinvesting as a foundation for all generations to come. The organization chosen is The Stephen & Mary Birch Foundation. Similarly, this foundation started as a simple thought over forty years ago and has evolved into a multi-million dollar powerhouse of a philanthropic foundation. The organizational processing places the thoughts and problems into a prioritory based form that requires critical thinking skills and look for ways that work best for the long term positive goals. With Kava, the questions are more difficult to answer but are imperative to determine. Kava will also come into contact with people which are against the change wanted and will fight for what is known and normal for them. The duty then, of the foundation, is to manage the obstacle into a feasible manner. Once the obstacle is managed, the individuals...
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...DIRECTORATE STRATEGY TO CHANGE CULTURE SCHOOL PARTNERSHIPS FOUNDATION LEARNING TIER ADDITIONAL LEARNING SUPPORT Contents Page College Vision, Mission and Values 3 Existing Cultures 4 Overarching College Priorities 4 Bringing about culture change 5 The 5 step journey 6 Roles & Responsibilities 8 Communication & embedding the values 9 Benchmarking 9 Training & Development needs 9 Significant barriers and overcoming them 10 Priorities 11 College Vision, Mission and Values The Strategic Vision For The Merged College Is: “An inspirational organisation that delivers excellence” Mission Statement: “To provide high-quality education and training that is inclusive, and which matches and supports the needs of our diverse learners and the local and regional economy” Corporate Values: ▪ Place learners at the heart of everything we do ▪ Promote a progressive, inspirational and dynamic approach to teaching and learning which responds to learners ▪ Create an environment and ethos which encourages learning and skills development ▪ Promote and provide opportunities for successful participation in education for people from all backgrounds and abilities ▪ Strive for excellence in all aspects of college business ▪ Encourage staff to embrace challenging professional standards and raise...
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...GEN/480 Week 2 Team Assignment: Summary of Skills The contributing skills to our teams professional review includes, but is not limited to the following: Communication: both verbal and non-verbal, being on time, being well-organized, being dependable and professional, trustworthy, observant, detail-oriented, Tech savvy, being able to make decisions, Critical and Rational thinkers, the ability to lead and be led, self-starter, empathetic, and a fast learner. While team member skills surpass these list, these are the skills that are repetitious and can be linked to each person. Communication whether verbal or non-verbal are both essential to any form of communication. Without communication the door of understanding remains closed. Communication is necessary in any and every type of relationship, whether it be personal or professional. Critical Thinking is actively and skillfully conceptualizing, applying analyzing, synthesizing, and/or evaluating information that has been gathered, and then observing and coming to an understanding or decision. It’s about processing the information obtained, and analyzing through thought process for the reason at hand. Being able to lead without being told, and being a self-starter is essential as well, especially in a growing and positive work environment. Being detail oriented, paying attention to even the smallest of things can be a great asset to any company. This can lead to catching minor mistakes can save a company both money and...
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...A Charter School is a school established to provide students and parents with more choices in the types of educational opportunities and programs that are available within the public school system. The Matanuska-Susitna Borough School Board approves of community-based charter schools. All Matanuska-Susitna Borough School District (MSBSD) Charter School programs are open to student’s applications who reside within the school district. Starting a charter school is truly a community effort. However, the rewards we may find by creating a new educational option for children are well worth the effort. The first question we want to answer is why do we want to start a charter school? As a charter developer, we need to have a clear answer to this question. Matanuska-Susitna Valley residents desire a school that provides a rich and comprehensive educational program for students with talents and potential in dance, instrumental music, vocal music, theatre, and visual art or media arts. This school will provide students and parents with expanded choices in the types of educational opportunities that are available within the public school system to maximize each student’s special talents. Our graduates will increase the quality of their life, the lives of people who surround them, and the respective communities of the Valley. There are many people interested in helping to start our charter school waiting for recruitment. These founders will include parents, teachers, school principals...
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...word count 535 Study the following phrase and then write a properly referenced academic essay to discuss it. “ Effective study skills are the sole foundation of a sound education .“ In order to discuss the above statement one has first to consider the meaning of the words ‘study skills’. The word skill means a learnt activity performed well, as and when required. It cannot be gained at random and can be depended upon, for use, when similar tasks are required in future (Cottrell 2014). ‘Study skill’ can be used to describe a range of factors including cognitive and affective skills, academic and socio-economic background and environmental factors Cognitive skills being the ability to concentrate upon, assimilate, store, and retrieve information (Mayer et al 2008). Affective skills are those involving character, personality and emotions. Academic background involves the students past educational experiences, relationships with teachers and family /local community (1) Student number 14061103 experiences; those enabling pupils ’to link experiences of everyday life to the learning which takes place in the educational establishment. The environment, referring to physical and material resources, open to and experienced by, the student. Do study skills really matter when most people have access to instant communication and information via the internet? With increase in numbers/types of people entering the undergraduate population from the advent of the post 1992...
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...com/locate/emj Cooperative internationalization of SMEs: Self-commitment as a success factor for International Entrepreneurship Matthias Fink a, Rainer Harms b, Sascha Kraus a c,* Vienna University of Economics and Business Administration, Department of Small Business Management and Entrepreneurship, Augasse 2-6, A-1090 Vienna, Austria b University of Twente – NIKOS, Dutch Institute for Knowledge Intensive Entrepreneurship, Postbus 217, NL-7500 AE Enschede, The Netherlands c ¨ University of Liechtenstein, Furst-Franz-Josef-Strasse, LI-9490 Vaduz, Liechtenstein & Utrecht University, Janskerkhof 12, NL-3512 BL Utrecht, The Netherlands KEYWORDS Internationalization; SME; Trust; Cooperation; Entrepreneurship; Austria; Czech Republic; Slovenia Summary Self-commitment is the willingness of individuals to commit to cooperation with a partner without the safety net of controls or sanction mechanisms. This article shows the unique performance contribution of self-commitment in the context of cooperative internationalization of SMEs in several ways: First, we use a multiparadigmatic approach to cooperation theory to argue why self-commitment as a coordination mechanism is particularly relevant in the context of cooperative internationalization. Second, we develop a new operationalization of self-commitment which takes the context of international cooperations into account. Third, we show empirically that self-commitment is particularly important in international cooperations...
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...The Body Shop Stakeholder Panel Review 31 August 2008 Mission Statement ‘Dedicate our business to the pursuit of social and environmental change. Creatively balance the financial and human needs of our stakeholders: employees, customers, franchisees, suppliers and shareholders. Courageously ensure that our business is ecologically sustainable, meeting the needs of the present without compromising the future. Meaningfully contribute to local, national and international communities in which we trade by adopting a code of conduct that ensures care, honesty, fairness and respect. Passionately campaign for the protection of the environment, human and civil rights, and against animal testing within the cosmetics industry. Tirelessly work to narrow the gap between principle and practice, whilst making fun, passion and care, part of our daily lives.’ The Mission Statement of The Body Shop requires us to run our business in a way that balances economic, social and environmental needs. As well as assessing ourselves against our Mission Statement we also ask for comment from those outside the business with whom we share common objectives. In June 2008,The Body Shop International held a stakeholder panel review meeting The aim of the panel was to invite NGO’s to comment on current social and environmental performance within the business and help shape the future of The Body Shop sustainable development agenda. The 2008 stakeholder panel consisted of representatives from the British Union...
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...New Direction for Chattanooga Ice Cream Clint A. Stockton Jack Welch Management Institute Dr. Denis Tocci JWMI 510 11/16/2013 Chattanooga Ice Cream Case The Chattanooga Ice Cream case shows a decline in sales for 5 consecutive years. The Division is headed by Charles Moore. Although Charles Moore was successful in leading teams he seemed to have major issues with this team of vice presidents. According to the Harvard Business Review Chattanooga Ice Cream Case the team was very dysfunctional; they exhibited a lack of trust, high in conflict, disrespectful of each other and exhibited avoidance issues with accountability. Team members seemed to always lay blame to other member. Moore needs to be more assertive in dismissing the ways of the past and the loss of Stay & Shop business needs to be put aside. Moore needs to give clear direction and assign responsibilities to each team member. Moore needs to convey that team cohesiveness is a must and this will go a long way to help ensure no further loss of business. This paper will examine how Moore’s leadership approach contributed to the teams’ dysfunction, discuss what the group of employees themselves could do to better understand the perspectives of each other and their boss as well as make recommendations about Moore should do now to help his team work together and manage conflicts more effectively. Charlie’s Leadership Style In assessing where Charlie Moore goes wrong, it’s important to look at his...
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...Diversity: The Project Management Products, Programs, and Projects Let’s define each term in more detail… Products Programs Projects Foundation ConceptsModule Name 1 Introduction to Project ManagementCourse Name IIL-IPMIIL-XXX Managing Products, Programs, and Projects Product Management Direction: Product capabilities, features, profitability, customers Data: Product capabilities, requirements, schedule, costs Program Management Direction: Program-level budget, priorities Data: Project resources, estimates, risks, schedule Project Management Standard Project Management Processes Monitoring & Controlling Processes Planning Processes Initiating Processes Closing Processes Executing Processes PMBOK® Guide – Fourth Edition, p. 40 Foundation ConceptsModule Name 2 Introduction to Project ManagementCourse Name IIL-IPMIIL-XXX Sample Project Life Cycle Define Design & Plan Develop Implement Closeout Across the Project Life Cycle Initiating Process Group G Level of Process Interaction Planning Process Group G Executing Process Group G Monitoring and Control Process Group P G Closing Process Group G Start Define Time Design & Plan Develop Adapted from Figure 3-2, Implement PMBOK® Finish Closeout Guide – Fourth Edition, p. 41 Foundation ConceptsModule Name 3 Introduction to Project ManagementCourse Name IIL-IPMIIL-XXX Organizational Framework Organizational Influences ...
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...SOCIAL MARKETING The Manager’s Guide to Social Marketing is one of several social marketing resources available for public health professionals from Turning Point, and the Turning Point Social Marketing National Excellence Collaborative, funded by The Robert Wood Johnson Foundation. It is intended as a stand-alone tool to help you apply effective social marketing to your public health programs and practices. It may be integrated with other social marketing resources, many of which are available free of charge. Visit www.turningpointprogram.org or check the More Resources For You section at the end of this publication for more information. Acknowledgements The Manager’s Guide to Social Marketing was developed under the auspices of the Turning Point Social Marketing National Excellence Collaborative, one of five national collaboratives working to strengthen and transform public health as part of the Turning Point Initiative. Seven states and two national partners participated in this project: Illinois, Ohio, Maine, Minnesota, New York, North Carolina, Virginia, the Association of State and Territorial Health Officials, and the Centers for Disease Control and Prevention. The Robert Wood Johnson Foundation provided financial support for this endeavor. We would like to acknowledge the following individuals for their contributions to this work. Contributing Consultant: Rebecca Brookes, Director of Social Marketing, Planned Parenthood Federation of America, Inc. Contributing...
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