Free Essay

Selling My Business

In:

Submitted By tshea68
Words 3941
Pages 16
For many owners of privately held companies, selling their business represents the culmination of years of work and offers the prospect of financial security for life. Our experience has shown, however, that without strategic financial planning prior to the sale, an owner may not realize its full potential. By defining personal objectives and putting a few key strategies in place, an already lucrative transaction can become a golden opportunity—without slowing down the sale process.
Bernstein has developed an analytical framework designed to identify the critical alternatives when selling a business. By integrating potential deal terms, key tax- and estate-planning strategies, and the business owner’s financial goals, the owner and his team of advisors can, we believe, most effectively extract maximum value from the deal. While the model is best used on a personalized basis, our research has uncovered some global themes:
• The sale of a business often allows the owner’s spending, legacy, and philanthropic goals to be met—but not always, particularly if strategies to meet them are not mapped out at the beginning. The solution is to ensure that sufficient assets will be set aside to address the owner’s top financial priority (often his spending needs), and then work out plans for meeting his other critical needs—all prior to the sale.
• Generating the most value from a transaction is not necessarily tied to finding the highest sale price. Often, the maximum benefit can be gained by making a few critical decisions in advance. These decisions include:
■ Weighing the safety of cash against the tax deferral and greater return potential of a stock transaction. A stock deal may seem more lucrative, but its additional risks need to be factored in, including exposure to price fluctuations before the deal is consummated and the imposition of a lockup period.
■ Evaluating key estate-planning strategies, which often yield maximum benefit if implemented before rather than after the transaction.
A careful evaluation of the owner’s goals and anticipated sale proceeds can help determine the types of family or charitable trusts to establish— whether to use a GRAT, a CRT, or both, for example—and the amounts to allocate.
■ Considering various exit or liquidity strategies other than a straight
100% sale—such as the sale of a minority stake in one’s business, a leveraged recapitalization, or sale to an employee stock ownership plan.
Key financial-planning questions arise with these strategies, including how much of the owner’s stake to sell.

Personal Objectives Shouldn’t Take a
Back Seat
In the high-stakes environment of a sale— evaluating offers, trying to close, overseeing the interests of the company and the employees— business owners feel pressure to focus their efforts on the critical business issues, asking themselves questions like:
What is my business really worth?
What is the right deal structure?
How do I make sure the deal closes?
These are all key questions that must get addressed by the owner and his deal team. Often it’s not until after the sale closes that the owner addresses more personal concerns:
Did I get enough to meet my financial objectives?
What estate and trust strategies should I consider?
How should I invest my financial assets?
But it’s crucial to address these questions before the deal—or the owner risks leaving very large sums of money on the table. By bringing his personal financial goals up front, he provides his team of advisors with the information needed to tailor the transaction properly. This is not only a business proposition, but a personal one—complicated by the fact that it can take many paths. What may be surprising is that such preparation before the transaction doesn’t have to be onerous; the main thing is for the owner to take those first steps.
Complexity Is Manageable
This study starts with a discussion of setting goals, prioritizing them, and quantifying the likelihood of achieving them. These goals are then considered in an evaluation of deal terms— because some deal structures are better suited than others to meet certain personal objectives, and often can be modified to fit the owner’s needs more closely and with less risk. Further, because business sales offer a great opportunity to shore up one’s family or philanthropic legacy, we highlight the value that different trust strategies can add, particularly when considered prior to, rather than after, the transaction. We conclude by evaluating the financial-planning issues that arise when an owner considers selling less than 100% of his business because he’s unwilling to give up control completely or because he’s gradually preparing for an inter-generational transfer.
The foundation of much of our analysis is a proprietary wealth forecasting model that integrates capital-markets behavior (based on history and research-derived projections) with the owner’s individual circumstances.
While the size of the transaction is, of course, critical, we focus throughout our study on extracting the maximum benefit for the owner, given his unique situation, regardless of the deal amount. In our view, this approach not only helps create the best deal for the business owner, it also helps make deals happen in the first place.
2. SETTING GOALS
An investor’s goals for his wealth can comprise a long, complicated list. Yet, when reduced to their essentials, there are really only four things people can do with their money: spend it; give it to the people they care about; give it to charity; or send it to the government in the form of taxes. Some of these goals will be in competition with others, so a business owner must weigh his priorities: Is a more luxurious lifestyle the priority, or starting a new business? Passing on a large legacy to his heirs, or establishing a charitable foundation? Should he stay involved with the business, for example, or get out—or something somewhere in between? Such decisions will naturally be major drivers of the strategies adopted.
Address Spending First
For most investors, the primary task is to ensure that their lifetime spending needs will be met.
And many business owners assume the size of the deal alone will guarantee there will be more than enough. Often, they’re right; but not always:
They may underestimate their spending needs— especially since former business owners generally find themselves with more free time than they’re used to and a stockpile of assets to draw from.
Even if an owner just wants to maintain spending at his customary rate, his outlays would have to increase with inflation in order to preserve his purchasing power. Long-term, that could have a corrosive effect: At a modest 3% inflation rate, expenditures today would grow by 81% in 20 years. Underestimating the cost of funding their spending needs can cause former business owners to be more aggressive with their other goals than they can actually afford. Proper planning can help ensure that reserves are set aside for all financial needs—spending, family, charity, and so forth.
The first step in that planning process is to quantify the amounts needed for each of those buckets.
Consider, for example, an owner who believes he can clear $20 million after taxes from the sale of his business; he’s planning based on a 20-year horizon, and he wants to be confident that he’ll be able to meet his spending needs. Our wealthforecasting tool can help him by modeling the returns from a variety of asset allocations in
10,000 market scenarios ranging from very good to disastrous. The result is a probability distribution of outcomes that the owner and his team can use as a framework for decision-making.
In Display 2, on the next page, we use the estimates from our model to answer the question, “How much money will the business owner need to reserve from his sale to meet his long-term spending needs
(all growing with inflation)?” Because meeting that particular goal is critical to him, he wants to have a 95% level of confidence: He doesn’t want to have to worry about it. In effect, since he expects his after-tax sale price to be $20 million (in cash), we’re asking if that amount is enough to support his future spending level, and if so, how much will be left over to meet other needs? We consider three different spending levels, and assume that the sale proceeds are invested in a diversified 60/40 stock/ bond mix.1
The results for this owner vary, depending on the extent of his spending:
• With a $300,000 annual outlay (grown with inflation) and a 60/40 mix, we estimate that the owner would have to “reserve” a minimum of $6.3 million of his sale proceeds to be highly confident he will meet his spending needs. If the owner gets his $20 million price tag, he’d have a notable $13.7 million remaining to use for other purposes.
• Even with a $600,000 annual spending hurdle, in our assessment a 60/40 mix would still leave the owner with over $7 million “extra.”
• To assure meeting a $900,000 spending requirement
(with a 95% level of confidence), however, he’d have to reserve virtually all of his sale proceeds. Over the 20-year period in question, assuming all his assets came from his business sale, he’d have only $1 million left to fund all his other needs. If he exceeded that, he’d have to look outside his sale proceeds altogether.
An analysis like this offers dual benefits. It suggests to the seller how much he’ll need to set aside as a “lifestyle fund,” as it were. It also provides critical context for what resources remain for other purposes—to establish a trust or family foundation, for example, or to grow his personal assets to a desired amount over time.2 And as we’ll see, if such determinations are made before the negotiations begin, the deal terms themselves— including the amount of risk and return potential they bring with them—can be tailored to meet the owner’s goals.

3. MATCHING DEAL TERMS TO THE
OWNER’S PERSONAL NEEDS
Many deals are straightforward, with the proceeds all coming in cash on the day the deal closes.
Some offers include a significant amount of stock in the acquiring company, and in those cases other issues may arise: Will the proceeds be fixed at the time the deal closes, or vary based on the performance of the acquiring company’s stock?
Will the stock be subject to a lengthy lockup period (during which time selling is prohibited)?
And whether stock, cash, or both change hands, contingencies may be added to the deal: Some of the proceeds may be payable in installments over time, for example, or include “earn-outs” based on the company’s operating performance.
Such deal-term variants can have material consequences for the owner’s future cash flow. So the deal must be evaluated carefully—and from two different perspectives: the value offered for the business, and the impact of the terms on his personal investment plan. Failure to do so may lead to unnecessary risks or missed opportunities.
Cash or Stock?
An issue often faced by a seller is how to compare cash versus stock offers, and mixtures of the two.3
Not surprisingly, which is more advantageous for a given owner depends on what he’s trying to achieve. A cash deal may be preferable for one owner because of the ironclad safety of the payment—even though ultimately the transaction may be of less value. But another owner with substantial outside assets might favor the riskier stock deal for its higher reward potential.
Consider two competing offers—one for all stock, one for all cash. The stock deal is worth $35 million but comes with an 18-month lockup
(although one-third of the shares are tradable every six months). The cash deal is worth 10% less,
$31.5 million. In both cases, the proceeds when available are diversified into a mix of 60% stocks and 40% bonds. Both deals are expected to close in six months. Which offer is superior?
Our analysis of the value that can accrue to the owner at the expiration of the lockup period can be seen in Display 3. In the median case (the
3 Throughout numbers represented by the dot in the middle of the boxes), we’d expect the all-stock deal to best the all-cash deal by $4 million after taxes.
But it’s important to look at the range of scenarios.
The bottoms of the boxes and below can be regarded as downside cases: outcomes that we’d expect to see only 10% of the time. In this case, we estimate a downside of $23.3 million for the cash deal, compared with $20 million for the stock deal. Despite the higher initial price of the stock offer, cash is more protective. That’s because there’s always a chance that the acquirer’s stock will fall—perhaps meaningfully—before the deal closes or during the lockup period. And so we’re left with a classic trade-off.
Two Owners, Two Offers
But the analysis doesn’t stop here. While there is no single answer as to which deal is better, a clear choice usually emerges when the specific circumstances of an individual seller are closely examined. Consider the case of two owners of separate manufacturing companies, each receiving two offers: one in cash, the other in stock (Display
4). For our purposes, we’ll assume that each owner has received the cash and stock offers described on page 5 ($31.5 million in cash, $35 million in stock), and that each is utilizing the services of a full advisory team. At first, the situations of the two owners appear to be very similar: Each is the sole owner of his or her business; they are the same age, and have analogous family situations.
They both regard 30 years as their investment time horizon, and both plan to sever association with their companies—using $10 million of their proceeds to fund a major new undertaking.
But their differences are just as striking and provide the perspective the team needs to make the proper recommendations. One, whom we’ll call “the philanthropist,” is planning to use the $10 million to fund a charitable family foundation. The other,
“the entrepreneur,” wants to use the same amount to start a new business venture. The philanthropist spends less than the entrepreneur—but has much more in outside assets. These underlying differences trump the similarities; in fact, our analysis suggests that the best choice of deal terms for one (stock for the philanthropist, cash for the entrepreneur) might be a big mistake for the other.
The Philanthropist:
Building a Long-Term Legacy
Over the years, the philanthropist has built up a sizable portfolio for himself and his family from his earnings. With $10 million available to him outside the sale of his business, he already has more than enough to meet his spending needs.
In fact, over his long 30-year investment horizon, there is a 90% probability that he will still have at least $4 million left after taxes, exclusive of the proceeds from the sale. Therefore, with a high degree of confidence he can use all his sale proceeds to fund a charitable family foundation and build a larger legacy for his children. As we’ll see in the next section, this highlights an opportunity for him and his advisors to help meet these goals through the use of certain trust vehicles.
What’s more, because he’s not depending on the deal proceeds for his family’s needs, he’s willing to take on some uncertainty in exchange for a higher return potential.4 And he’s aware that much of the stock can be diversified in a family foundation’s tax-free environment. With all this information in hand, the advising team recommends going with the stock deal.
The Entrepreneur:
Lifestyle Needs Predominate
At first glance, it looks as though the entrepreneur should do the same. The additional value from the stock deal (diversified into 60/40 stocks/bonds) compounds over her 30-year time horizon, offering a median result for her entire portfolio of $53 million, versus $36 million if she’d taken cash (Display 5).
On the flip side, if the markets go poorly, the stock deal could potentially leave her with nothing—versus almost $12 million from the cash deal.
Given the entrepreneur’s circumstances, she must be prepared for a downside event: The new venture she’s interested in carries significant risks, and she has relatively few assets besides what she’ll receive for her business. Therefore, she wants to make sure she extracts enough from the current deal to ensure her lifetime spending needs. At $500,000 annually, growing with inflation, those needs are substantial. If she chooses stock over cash, she may fall short of meeting her financial goals.
Stock Deals: Reducing the Uncertainty
We’ve been assuming so far that these business owners can choose between stock and cash deals.
But that isn’t always the case. What if, for example, the only offer available was for all stock? Would the entrepreneur be required to accept a deal that might not meet her needs? She could reduce her planned investment in the new venture, lower her spending—or wait for higher offers for her business. (Though of course there’s always a danger in waiting for a better deal that might not develop.)
But chances are she wouldn’t be forced to take any of those less desirable measures. Deal terms are often flexible, and she and her advisory team might be able to make adjustments that would likely safeguard her from financial jeopardy.
For example, the entrepreneur’s deal team might try to negotiate one of five commonly used strategies designed to cut stock risk either before the deal closes, during the lockup period, or both:
• “Floor-and-ceiling” on the offer price: Setting a minimum value that the seller will receive regardless of the acquiring company’s stock price prior to closing (say 85% of the $35 million).
A maximum value may also be included to reduce the acquirer’s risk (say 115% of the $35 million). This tactic addresses the risks prior to close, which in this case was assumed to be a six-month period.
• Fixed dollar value of stock: Negotiating a fixed price that the owner will receive at the sale. Though the lockup risk remains, the entrepreneur would be assured of receiving
$35 million in stock at close.
• Receiving a portion in cash: Arranging for the acquirer to pay some of the proceeds in cash.
The entrepreneur’s team might, for instance, negotiate a 20% cash payout. Obviously, this lowers risk—during both the pre-close and lockup periods.
• Hedging after the sale: Negotiating the ability to hedge a portion of the acquired stock posttransaction, which can be beneficial since certain hedging vehicles can reduce lockup risk and preserve some upside participation. For example, the owner may be able to establish a collar
(simultaneously selling a call and buying a put) or enter a prepaid variable forward contract
(similar to a collar but with the added benefit of a large up-front payment to the investor for immediate diversification).5
• Softening the lockup provision: Receiving shares with a lockup period shorter in duration than the initial offer calls for, or applicable to fewer shares. (For the purposes of our case study, we analyze the effect of reducing the number of shares subject to lockup by 50%.)
Display 6 presents our analysis of the downside associated with the all-stock deal for the entrepreneur after 30 years. We show those values for the
“pure-stock” alternative and each of the five riskreducing strategies above. Note that each strategy improves the downside result of the all-stock deal. Just by negotiating the “floor-and-ceiling” approach, the team would increase the owner’s wealth in a downside scenario to almost $3 million
(from zero). Easing the lockup requirements yields the greatest improvement in this example, since it most materially limits the stock-price risk. Further, though not shown in the chart, we wouldn’t expect these tactics to substantially reduce growth potential. In fact, with a couple of these strategies— the 20% cash and 50% lockup alternatives—our forecasts are higher than for the all-stock deal in the median case.6
On the other hand, none of these strategies will necessarily be easy to negotiate, because they may come with costs that the buyer is unwilling to pay. But with the advisory team working together to assess the financial implications of various bargaining chips and to craft an innovative solution, the chances of improving the deal’s risk/reward profile are measurably greater.7
4. ORCHESTRATE TRUST STRATEGIES—AT
THE MOST OPPORTUNE TIME
Matching the terms of a deal to the owner’s goals is just one area where pre-transaction planning can be beneficial. Beyond that, a major liquidity event like the sale of a business creates planning opportunities to build a larger, more tax-efficient legacy and increase philanthropic giving. A variety of trusts can create significant additional value if established prior to—rather than following—a sale. For the sake of illustration, we’ll focus on the two most common beneficiaries of trusts: family and charity.
TRUSTS FOR THE BENEFIT OF FAMILY
A host of vehicles is available for passing assets from one generation to another. Many of them can make sense at any point, but some hold special appeal if they’re part of a business owner’s pretransaction planning. A grantor-retained annuity trust, or GRAT, is a prime example (Display 7).
In a GRAT, an investor (the grantor) contributes assets to a trust and retains a fixed payment each year for the term of the trust, which can be as short as two years. If the grantor survives the term and the investments inside the GRAT perform well enough (success depends on beating an interestrate hurdle tied to Treasury bonds, as defined by the Internal Revenue Code), there will be money left in the trust when the term ends and all the annuities have been paid out. This value can be passed to the grantor’s heirs free of any gift tax. As in all grantor trusts, the grantor remains responsible for any income and capital-gains taxes incurred inside the trust.8
Timing Is Everything
If the GRAT is funded with shares from a closely held business, there is the possibility that substantial additional wealth can be passed to the children. When a minority interest in closely held shares is placed in a GRAT, the shares may be assigned a value that is less than their potential future worth because of their inherent lack of marketability at the time. If the owner later decides to sell the business and receives a price higher than that previously assigned value, the beneficiaries
(typically the children) reap the benefits of the sale premium free of transfer tax. The right amount contributed to a GRAT can go a long way toward meeting a grantor’s legacy goals. And even if the owner decides not to sell the business, or the sale price is lower than anticipated and the GRAT fails to pass any assets to the children, the only costs incurred are the legal fees it took to set it up.
To illustrate the value of establishing a GRAT before a sale, consider an owner who anticipates selling her business at some point in the future.
Her goals call for transferring substantial assets to her children, so her legal team recommends placing a 25% interest in her closely held shares into a GRAT, which we’ll assume has a term of three years. Because the shares lack liquidity and marketability, her advisors value this contribution

Similar Documents

Free Essay

The Saga of Selling My Business

...The Saga of Selling My Business Mr. Brodsky an a 60 year old entrepreneur, who owns three different businesses decide to sell his business to the CD venture for a well seated price. Threw out the reading of the story we have a chance of seeing the simplified process and how much it really takes to sell and at the other hand to buy an a established business. By this sample we can observe the amount of the people that have to be involved within the entire process that seems to be very complicated as well. In advance there is a part of the reading that is describing the delays that arise within the transfer of ownership process. At this point it gave to the over many back thoughts since the price was estimated already but the business was still successfully grooving and adding its value. As in many aspects of the real life buying or selling a business is a huge movement that is taking many steeps in order to complete and bring up to life. Q1 The due diligence while buying the existing business is the only time that futuristic buyer has a real chance of validating company information and data that was presented within the offer. By focusing on the scale of the operation there is many vital aspects that are feting within the business like a puzzle, but just by missing one piece can create entire purpose and mission of buying the business unacceptable. Every little aspect of the company has to be verified and validate in order to became a meaningful piece of the final data that...

Words: 678 - Pages: 3

Premium Essay

Business Assesment

...My business assessment What is my business? My business is a clothing business, my business sells designer clothes, meaning my shops will be selling high end clothing. It will be selling t-shirts, jumpers, hats, jeans, joggers, socks, and shoes. It also sells after shave and accersiozes, such as phone cases ear rings bracelets etc. My shops will be based in a very big and also very populated area such as London, this is because there are lots of people there with lots of money, also tourists are a big attraction to London meaning I may be able to draw more customers into the shop making more money, also trying to make the business worldwide. I would like my high end clothing brand to have models to promote the clothing brand meaning more people will want to wear it, this also means, I shall get more customers attracting more money. I will like to attract all age’s groups so hopefully I shall sell more making more money. How is my business different? My business is different because of the products I sell, with me selling high end clothes and other accessorises such as phone cases and after shave so I think this is what will put me apart from the crowd and the other the business that may threaten my company. I think this because my clothes and other products I am selling will not be in other stores so I think this will give me an advantage over the other companies and this is what will help me stand out from the crowd, enticing more customers to my shop. the...

Words: 974 - Pages: 4

Premium Essay

Mamangement Accounting

...Assignment Title: Financial Business Report on Apache Electronics Name: Fitzroy A Sherwood Student Registration number: 1306059 Module: BE162 Financial Decision-Making Introduction In this assignment, I will be providing a formal business report to my bank manager stating the launch of a new business that will be importing goods to the United Kingdom. I will also be describing my chosen business and the three products and their prices that I have chosen. I will also be identifying a target selling price for my products. In this assignment I will include a per unit cost statement, a five year budget income statement and will also do a five year net present value appraisal of my new business. I will also be including my initial investment costs. I will also be providing a recommendation for the business and a conclusion. I will also be including and will identify one main issue my business can do to improve the environment. I will also be reflecting on my overall learning experience in completing this assignment. Section A The import business that I have chosen is a music shop. The name of the business is Apache Electronics. The first product that I will be selling is Behringer amplifiers. The name of the product is the Behringer EP2000 Europower amplifier. The next product I will be selling is a Behringer DJ mixer. The name of this product is the Behringer Pro-mixer vmx 200. The last import product that I have...

Words: 2879 - Pages: 12

Premium Essay

Business Memo

...Lynwood Stewart John Rodman MKTG-451 Professional Seller Interview Paper During the summer of 2014, I interned for Aflac, Inc. and was mentored by a man named Dale Shaddock (see Appendix A). Though the internship proved unsuccessful, I learned plenty from Mr. Shaddock about sales and the life that accompanies personal selling. Before the interview, I viewed personal selling as necessary, but never bothered to delve deeper and conceptualize the reasons behind the importance of personal selling. This assignment has changed my perspective on 5 key aspects of personal selling: teamwork skills, customer value proposition, self-leadership, sales dialogue planning, and the characteristics of sales careers. These aspects give a more comprehensive outlook on personal selling and how it applies to my life. Teamwork is one of the skills that remain an essential part of any organization. One of the first questions I asked Mr. Shaddock was to “Describe the importance of leadership and teamwork in your field?” He replied, “If I can’t rely on my guys and vice versa, how would we anything get done? Teamwork is fundamental at this level.” A very simple response, but when referring back to Sell 4 and the skills that translate to increased sales and organizational performance, it proves relevant. To be specific, understanding the other individuals and showing personal integrity are two teamwork skills that I have come to value highly. Understanding the other individuals is key when...

Words: 1313 - Pages: 6

Premium Essay

Business

...INITIAL BUSINESS IDEA Introduction For this task I have been asked to justify why my proposed business idea will be successful. In doing so I am going to present supporting evidence. Sole trader A sole trader is a person that owns the business with or without employees. This is the smallest and most popular type of business in the United Kingdom. In this situation the owner runs the business independently and also the business and the owner have the same legal identity which means if the business owns money the holder owns money. Explain two reason advantage One benefit of being a sole trader is that I retain all the profit that business makes. This is good because the profit that has been made through selling products or service will come back to the owner. This means all the money that will made from the business retain to the owner as he will not need to pay anyone e.g. staff or supervisor, or accounting etc. For example, if the business receives £3500 in a month from selling t-shirts the full £3500 will retain to the owner. This is a huge advantage because firstly, the owner will have more money to spend in marketing or other promoting recourses and secondly, if more money comes in the more it encourages the owner to work harder. This will make me successful because if I retain all of the money I can expand my business in the future and similarly I will have more available to make my business better, e.g. promote my business effectively. For example, if I have...

Words: 2882 - Pages: 12

Premium Essay

Profile Essay

...most when buying/selling an object/item? Great prices? Better service? or even Good quality? well George Seraydarian, an experienced broker tries to combine and provide all of these benefits to his customers. All these attributes make George set. a great Real Estate broker. “most R.E. brokers don’t really care about their customers. They just try to make the most money they can.” Honesty might be the last element when it comes to ethical possession, but indeed there are people like Mr. Seraydarian who his honesty is his key to success. “Sometimes people come in to my office and tell me that they have been referred by one of my other clients because of my service.” The word of mouth is the best way to get clients. George’s clientele consists of mostly loyal clients that keep coming back to him if they ever need anything. “This is how i get most of my clients.” George rarely has to use any marketing strategies to bring in new clients. George come to the U.S. at the age of 27 with barely any education. He use to work as a lunch truck driver until he decided to get a salesperson license and started working at a century 21 franchise. After 8 years of experience at center 21, George decide that he finally “ had enough of managing about 50 brokers at the franchise.” George rubbed his eyes and then continued; “ i decided to open my own real estate shop. Most of my loyal customers followed me to my new location. Other clients of mine went to century 21 looking for my whereabouts,...

Words: 1100 - Pages: 5

Premium Essay

Community Psychology and Public Health

...GENERAL INTRODUCTION AND PROBLEM FORMULATION ANDTHE APPLICATION OF THE QUALITATIVE PROCESS 1.1General introduction and problem formulation Most authors on research methodology stress the importance of pinpoint specific problem/problems, questions or hypothesis/hypotheses as soon as researchable topic has been identified (De Vos, 2005:100). In this document the researcher reported the realities of street hawkers on street corners. According to Lund, Nicholson and Skinner (2000:10) “people who work in the informal economy are those who earn an income outside the formal economy. The researcher chooses to investigate this topic because so little is known. The researcher noticed that poverty is one of the causes that lead people to be street hawker. She also discovers that working as a street hawker is challenging unstable for example sometimes street hawkers experience harassment or abuse. She also discovers that the term “street vendors” in English is typically used interchangeably with “street trader” “hawker” and “Peddler” (Inclusive cities.2012). The researcher also noticed that street hawkers contribute to the economy of the country. For example they alleviate poverty by treating their own jobs. The researcher used qualitative research approach to investigate the topic. Qualitative research approach is when the researcher attempt to study human action from perspective of the social actors...

Words: 12765 - Pages: 52

Premium Essay

‘Because Professional Personnel in Construction and Real Estate Industries Are Key Actors in the Process of Converting Sales Leads Into Purchases, Specific Training in Sales, Pr and Advertising Technique Should Be Part

...cohesively with another. It would be naïve and ignorant for a sales manager for example, not to have an understanding of the construction or land process however limited. Similarly the sales manager must be aware and have an understanding of the client added benefits and differentiation of their services or product from a similar competitor. If the statement is to be accepted that professionals are key actors in the process of sales leads into the purchases, then this is very likely to be personal selling (as apposed to general selling). ‘Personal selling is done face to face, this demands good interpersonal skills’1 and ‘most sales people are well educated well trained professionals who work to build and maintain long-term relationships with customers’2. The larger the company the more likely this statement will be true. It ‘is a form of marketing communication and as such is part of the firm’s communication or promotional mix’3. Therefore selling is of vital importance to the business and as such should be at the heart of all professionals work and actions. All professionals are company ambassadors. The individual professional must possess certain character traits to be effective in the sales conversion. The traits could include as Lancaster and Massingham 1993 describe: Stability,...

Words: 3048 - Pages: 13

Premium Essay

Pet Attire Business

...1. Executive Summary My Business will be an online retailer called Pet Attire where I will be selling a range of cat and dog accessories. The date set for it to be launched is 7th of December just in time for Christmas. For the time being, these products will only be available for customers living in the UK and Republic of Ireland. I will be setting up an office in the comfort of my own home, as I have a sufficient amount of space for it. I am targeting people who are owners of these pets or people who work with them. There is a place in the market for my kind of website as it will only sell accessories for these pets. It will also have themed accessories which will include outfits, special collars and sometimes treats for cats and dogs. These themes will include Christmas, Easter, Halloween and fancy dress. As a bonus, my website will also have a calendar with different events that pet owners can attend with their pets....

Words: 799 - Pages: 4

Premium Essay

Whats Needed in a Business Plan

...task I will be talking about what is included in a business plan, things such as the finance, location, market research, human resource policy and much more. Budget This is the amount of money that can be spent on expenditure over a set period of time. For my business I will set a budget for the first six months as I need to keep an eye on how much money is going out, too much outgoing can lead to the business going in debt. Having a budget for a set period of time will help me control my expenditure and will ensure me not over spending. Therefore it is vital to keep a budget. I would also be losing out on a lot of money if I spent without having taken note of how much cash I am spending. Having a budget is a good way of helping me save money because I could then spend the money I saved on something which is useful for the business such as equipment or material for manufacturing the sock. This would avoid me from spending the money on things which are not really needed for the business. Wages for employees (£6.10 an hour, 6hours in total, 6days a week): £219.60 a week The other types of cost are called fixed costs. This is where the cost of the business paying something to someone does not vary or change. It stays the same. An example of this could be the staff’s wage. When a business pays their staff, the cost does not change. It stays the same throughout the cash flow forecast. Below is the fixed cost for my business. Opening Balance: £4000 Total Expenses from £1411...

Words: 1634 - Pages: 7

Premium Essay

How to Sell Anything to Anybody

...Girard, . On January 1 st 1978, Joe Girard quit selling cars. During his fifteen- year of selling Cars (1963 – 1977) he sold 13001 cars at retail. Most of his time is now spent in writing books and columns, giving lectures, sales rallies and consulting. In this book the author describes his own life experience of how he became the number one salesman in the world. Some salient points from his above book are given below: - 1 Winning Bloodless Victories • When a salesman sells there is no loser. Both the buyer and the seller win if it’s a good sale. • If you think the sale ends when ,like they say in the car business , you see the customer’s taillights,you’re going to lose more sales than you ever dreamed of. But if you understand how selling can be a continuing process that never ends, then you’re going to make it the big time. • We are talking about automobiles. People buy them about every three or four years and even less often among the middle and working –class people who were most of my sales. If you are selling clothes or booze or things that people buy a lot more often, getting them back again and again is even more important. But it is harder to do with cars. So if I can show you the ways I kept people coming back to buy cars from me, you know it’s going to mean even more sales for you if you are selling these other kinds of product and services where success depends even more on bringing them back again. • I guarantee you that my system will work for you, if you understand...

Words: 9030 - Pages: 37

Premium Essay

Structure and Firm Strategy

...Structure and Firm Strategy “Six months from today I have decided to start my own online service selling cookbooks. Presently, I am working full time with an annual salary of fifty thousand dollars a year. At the time of startup for selling the cookbook I will have made twenty five thousand dollars in the first six months of the year. The twenty five thousand dollars that I give up by moving on to my internet business of selling cookbooks is a nonmonetary opportunity cost. “The opportunity cost of any activity is the highest-valued alternative that must be given up to engage in that activity” (Hubbard pg. 356; 2012). This trade off of not gaining my twenty five thousand for working the second part of the year is a cost I will encounter and must be added to my total fixed cost. In other words, the twenty five thousand dollars I loose from leaving my job in order run my own business becomes an implicit fixed cost for the first year of running my business giving me a total of 41,000 total fixed costs. In regards to pricing my cookbooks the retail price for the cookbooks will be at $30.00 and the average price of the cookbook will be $20.00. The change in the difference of the retail price to the average price is my marginal price. My marginal price is ten dollars. In other words, marginal profit = selling price ($30) – total variable cost of one unit (average of $20). In order to figure my demand curve for the month and assume that I have 40,000 cookbooks in inventory I would...

Words: 3507 - Pages: 15

Premium Essay

Business

...SALES EXPERIENCES: POSITIVE AND NEGATIVE Intro to Business 115 August 6, 2014 SALES EXPERIENCES - BOTH POSITIVE AND NEGATIVE In reflecting on my most memorable experience with a salesperson that was positive, I would have to go back to when I purchased my current vehicle. First of all, I was already waiting to be attacked as soon as we stepped on the lot, as you normally can not even look at vehicles without being pestered. However, I was acknowledged by the salesperson and informed to let them know if I wanted more information on any particular vehicle or had any questions. I didn’t know quite what I was looking for when I arrived at the dealership and was nervous about making the wrong choice. The salesperson was very friendly and attentive, without being pushy or overbearing. He answered by questions without making me feel dumb when I was unfamiliar with the vehicle features or the loan procedures. My salesperson was attentive, remembered my name, answered questions without being condescending, and really listened and retained what I was telling him. Instead of him telling me what I needed to purchase, he let me tell him what I wanted to purchase. He asked lifestyle questions to determine the features I may want or need. I felt like he was working with me instead of just for himself. I was not rushed or pressured in any way, which often happens at dealerships. They seemed to really appreciate my business and concerned that I have a positive experience at their...

Words: 982 - Pages: 4

Premium Essay

Internship Report

...CONTEXT OF ABUL KHAIR TOBACCO COMPANY LTD. Submitted to Mohammad Nazmul Huq Assistant Professor Department of Business Administration (Marketing) Submitted by Md. Anowar Hossain ID: B.B.A - 027 07143 Department of Business Administration Stamford University Bangladesh This is to certify that Anowar Hossain, ID NO. -BBA-02707143, student of Stamford University Bangladesh of BBA Program has completed the Internship report titled “MARKETING STRATEGY IN THE CONTEXT OF ABUL KHAIR TOBACCO COMPANY LTD.” I wish him every success in life. ________________________ Mohammad Nazmul Huq Assistant professor Department of Business Administration Stamford University Bangladesh LETTER OF TRANSMISSION 28th January, 2010 Md. Nazmul Huq Assistant Professor Department of Business Administration Stamford University Bangladesh Sub: Submission of BBA Internship Report. Sir With due respect and honor, I have much pleasure to present the report of the internship program on “A STUDY ON MARKETING STRATEGY IN THE CONTEXT OF ABUL KHAIR TOBACCO COMPANY LTD”. The report deals with working environment of a field level distributor and selling strategy. I am submitting this report as a part of my internship program in Abul Khiar Tobacco Company Ltd. This report is going to provide valuable assistance to me in finding out...

Words: 18479 - Pages: 74

Premium Essay

Abul Khair Tobacco

...CONTEXT OF ABUL KHAIR TOBACCO COMPANY LTD. Submitted to Mohammad Nazmul Huq Assistant Professor Department of Business Administration (Marketing) Submitted by Md. Anowar Hossain ID: B.B.A - 027 07143 Department of Business Administration Stamford University Bangladesh This is to certify that Anowar Hossain, ID NO. -BBA-02707143, student of Stamford University Bangladesh of BBA Program has completed the Internship report titled “MARKETING STRATEGY IN THE CONTEXT OF ABUL KHAIR TOBACCO COMPANY LTD.” I wish him every success in life. ________________________ Mohammad Nazmul Huq Assistant professor Department of Business Administration Stamford University Bangladesh LETTER OF TRANSMISSION 28th January, 2010 Md. Nazmul Huq Assistant Professor Department of Business Administration Stamford University Bangladesh Sub: Submission of BBA Internship Report. Sir With due respect and honor, I have much pleasure to present the report of the internship program on “A STUDY ON MARKETING STRATEGY IN THE CONTEXT OF ABUL KHAIR TOBACCO COMPANY LTD”. The report deals with working environment of a field level distributor and selling strategy. I am submitting this report as a part of my internship program in Abul Khiar Tobacco Company Ltd. This report is going to provide valuable assistance to me in finding out...

Words: 18479 - Pages: 74