...Introduction Short Message Service SMS is today's simplest and cost-effective way to reach a global mobile audience. Thousands of organizations are using messaging already to communicate with customers and employees. SMS was built into the European Global System for Mobile (GSM) standard as an insignificant, additional capability. Yet in many countries SMS was perceived as cheap, and it offered one-to-one, or one-to-many, text communications that could be read at leisure, or more often, immediately. SMS was avidly taken up by young people, forming new cultures of media use.(Goggin & Spurgeon, 2005). Text messaging is instantaneous, inexpensive and personal, and enables numerous applications. In the face of turbulent economic conditions and significant cost pressures, U.S. financial institutions, like their counterparts around the world, are focusing on improving the profitability of their customer relationships, lowering channel costs and enabling more self-service electronic banking. In recent years, the rise of mobile banking has opened a new path for financial institutions to lower the cost to serve their customers, improve their competitive position and increase customer acquisition and loyalty. At the same time, mobile banking establishes a foundation for delivering future products and services that can be monetized, such as mobile payments and remittances. Despite this new ROI opportunity, most institutions have primarily utilized this new channel to drive mobile banking...
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...The New Retail Trends Immersive Technology: In today’s marketplace, it is getting harder and harder to stand out from the competition especially that customers today have so many products to choose from and so many ways to buy. Factors like price and service surely help attract customers, but to truly differentiate themselves from competition, retailers need to nurture customer advocacy, so that when shoppers want to make a purchase decision, they think first about the retailer’s store brand rather than the list of products. In response, retailers are investing more and more in the creation of truly immersive shopping experiences that allow them to connect with shoppers on an emotional level through customized shopper marketing strategies. To involve the customer has therefore become the purpose of design and merchandising in the new retail environment Given customer expectations, retailers that can connect with customers through experiences that are personally relevant, memorable, interactive and emotional are more likely to increase sales and brand loyalty. These experiences also benefit retailers by helping them to: - Stay relevant through greater shopper engagement - Create new opportunities to appeal to customers’ lifestyle choices and stand out from competition. - Enhance flexibility to respond to changing customer caprice and competitive threats. Inspirations from other retail industries 3- PRADA STORE NEW YORK: Prada Epicenter of New York was provided...
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...The Basics of SMS Messaging The Basics of SMS Messaging Introduction to SMS Short Message Service, better known as SMS or text messaging, is a telecommunications service that allows the sending of short (160 characters or less) text-based messages between mobile phones. SMS is generally available on all wireless networks globally and can reach virtually all of the 4 billion mobile phones in use today, making it the world’s most pervasive data communications technology. SMS messages can be typically sent and received within seconds throughout the world. And with more than 1 trillion SMS messages sent in 2009 in the US alone, volumes are widely forecast to continue their strong growth rate globally for years to come. SMS offers businesses a compelling communication channel for effective, two-way interaction with customers and prospects. It can extend brand awareness, create customer loyalty and deliver timely content or critical information, providing the immediacy and interactivity no other medium can offer. Attracted by the unique characteristics offered by SMS, businesses are increasingly utilizing the anytime, anywhere mobile channel as part of a multichannel communication strategy. Types of SMS Person-to-Person (P2P) and Application-to-Person (A2P) are the two categories of SMS messages. While P2P messages connect one individual to another, A2P messages are used by companies that want to interact with consumers via an SMS application. This document deals solely with...
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...and Chris Morris 1 Abstract: In today’s day and age, most everyone in our society has and uses a cell phone. Most of those who use cell phones also use the SMS text messaging that these phones feature. This study takes a look at some of the effects and potential problems arising from the use of this text messaging. A survey of students and instructors at Lane Community College found that 70% of those surveyed believed that texting had harmful effects on students writing skills. However, studies that were analyzed found that texting is actually beneficial. While 54% of teenagers text others on a daily basis only 33% of teenagers talk to others face-to-face, yet it is too early in research to draw a conclusion on whether texting is harmful to their social skills. Most people know that text messaging while driving is very dangerous, yet the studies analyzed as well as the surveys conducted show that some people are still willing to take that risk. Table of Contents: Abstract…………………………………………………………………………………….1 Table of Contents………………………………………………………………………….1 List of Figures……………………………………………………………………………...1 Introduction………………………………………………………………………………..2 Methodology……………………………………………………………………………….2 Participants………………………………………………………………………………...2 Results…………………………………………………………………………………..3-18 Conclusion………………………………………………………………………………..19 References………………………………………………………………………………..20 List of Figures: ...
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...the potential of direct-client communication using Mobile and Web technology. Addictive Mobile Corp. Solution Addictive Mobile Corp. combined marketing savvy with their licensed technology to design and power a Txt 2 Win Contest campaign, “Beat the Blues with Brisk®”. The promotion incorporated both web and mobile mediums to enhance customer experience. 1 Benefits Brisk® gained the ability to offer contestants premium web and mobile content while providing an amusing, interactive and instantaneous entry method. This trend setting use of wireless technologies created a consumer buzz while allowing the brand to track promotional results in real-time. PROFESSIONAL SOLUTION Traditional media assisted in forming initial contest awareness with high school party announcements, beverage cooler stickers and high traffic website banners. Consumers were informed they could enter the Brisk® contest for chances to win a grand prize and one of the weekly draws, 1001 prizes in all. Participants sent an SMS message to the short code 27475 (BRISK) to automatically opt-in to the contest. Through a wireless dialog, the consumer learned they could gain an extra ballot each time they sent the text message “PLAY” once a day. Technology integration allowed entrants to send free SMS text messages to their friends from the website, www.brisk.ca. Selected participants were sent a winning code via text message...
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...takes place within the network, the talent search program and the telecommunications such as smart, globe, talk and text, touch mobile and sun cellular. This is an assessment debate about capability of talent search shows to highlight the texting business and raise the audience and consumers' awareness about the medium. Standards: When do we say the something is sponsored? 1. When a company or a program calls for the use of the product of their partner company. 2. When the medium and its values are highlighted by a partner in several ways. (ie mode of voting) 3. When it is the only product used by its partner company even if there are many products of the same nature. SO ang argument for PRIME MINISTER: 1. Nature of Talent Search Shows in two levels: a) in discovering talents through SMS voting b) how it raises awareness about SMS (texting business) Isip ka pa kung meron pa THEN FOR DEPUTY PRIME MINISTER Maria Heredina 1. The power of SMS voting to sponsor Talent Search programs 2. Why talent search programs make use of mobile voting instead of online voting Yan, paghatian niyo na yung discussion. Then isip pakung merong mas okay na...
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...and impact of Short Messaging Services (SMS) language use among college students We are conduct a survey that how short messaging service (SMS) language impact on students academically and we need your help to complete this research work, to answer the following given questions as per your point of view. We assure you this survey we only use for our research work of our subject academic research. Our research questions are: 1. How abbreviated SMS affect college students academically? 2. To what extent does SMS language use influence college students’ behavior other from their academic performance? 3. What is the ratio of using abbreviated words during texting and what are the reasons behind using them? Section A //personal information 1. Please select your age group: A 17 – 20 B 21 – 25 C 26 – 30 2. English is my ___________ language. A 1ST B 2ND C 3RD & above 3. Based on a scale of 1 to 5, rate how well your English is; with 1 being “Bad” and 5 being “Expert”. ___________ 4. What is your current faculty? __________________________________________________ 5. What is your current education level? (Programme Name + Year) __________________________________________________ Section B //this part is to find out the ratio of SMS language use and reasons for using 1. Do you know what SMS language use means? A Yes B No 2. Who influenced you with the usage of SMS language use? (May choose more than 1...
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...me explore the view that texting can be a very creative forms of language use. Paragraph 1 Friedhelm Hillebrand who lived in Germany decided in 1985 that 160 characters were enough for a text message. In 1989 Edward Lantz sent the first text message through a Motorola beeper (pager). The first commercial SMS message was sent over the Vodafone network in Britain on 3 December 1992, from Neil Papworth of the Sema Group using a computer to Richard Jarvis of Vodafone. The message read "Merry Christmas". The first SMS typed on a mobile phone is claimed to have been sent by Riku Pihkonen, an engineer student at Nokia, in 1993. Text messaging, or texting, is the act of typing and sending a brief, electronic message between two or more mobile phones or fixed or portable devices over a phone network. The term originally referred to messages sent using the Short Message Service (SMS); it has grown to include messages containing image, video, and sound content (known as MMS messages). Texting is a form of multi-modal language (a blend of both spoken and written language). It is basically a written mode, but it has developed to contain many features of spoken mode. Paragraph 2 “Is all u can eat chinese open in town mate tonite” displays how language has been modified to suit the demands of quick texting and to make the text shorter. The function...
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...Personal Loan 24-hour- Service Guarantee Terms and Conditions Eligibility: 1. All Personal Loan applications including Pre-Approved loan applications are eligible for Personal Loan Service guarantee. 2. At the time of submission, the Personal Loan applications should be complete with all the required supporting documents. Start Point of Service Guarantee: Receipt of complete documents by the bank as evidenced by SMS sent from the bank to the customer. End Point of Service Guarantee: Final decision regarding customer’s Personal Loan application is communicated by the bank to customer via SMS. Personal Loan 24 – hour – Service Guarantee (“24-hr- service-guarantee”) is subject to the following Terms and Conditions: I. Personal Loan 24- hour- Service Guarantee 1. The “24-hr-service-guarantee” shall only apply in the cases where the applicants have provided the complete set of Personal Loan documents along with complete filled in forms in accordance with the Bank procedures. 2. Applications in which bank is unable to contact customer/referee on mobile/home/office phone or have document deficiency would not be considered for “24-hr-service-guarantee” 3. Applications which have been declined by the bank or cancelled by customer earlier, and are reappealed later, would not be considered for “24-hr-service-guarantee” 4. The “24-hr-service-guarantee” will not be applicable in instances where delays are encountered due to the applicant’s failure to satisfy the Bank’s due diligence...
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...“Hyper-competitive” has been the superlative tagged to Telecommunications (Telco) Industry in the past few years as evident in the continuous exponential upsurge of telco subscribers clamoring for better, to say the least, value for their communications enabler day after day. Dubbed as the “Texting Capital of Asia”, the Philippines has posted around 75 million phone subscribers processing an average daily texting rate at 1.39 billion SMS messages per day. This consumer behavior has been the concrete evidence that fuelled steady growth, even during the height of 2008 recession, of three dominant players in the Philippine telecommunications industry -- Smart Telecom (a wholly owned subsidiary of PLDT Co.), Globe Telecom and Sun Cellular, Inc. (a wholly owned subsidiary of Digitel). The nature of the industry in which TM operates is discussed in the following Porter’s Five Forces Model. Buyer Power • Mobile subscribers have high bargaining power. • They can easily influence players to force down prices (e.g. lower bucket offers, unlimited voice/SMS...
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...Running Head: SOCIAL MEDIA & CROSS CULTURAL COMMUNICATION 1 SOCIAL MEDIA & CROSS CULTURAL COMMUNICATION SHAWN MYERS SSC 101 HUMAN BEHAVIOR PERSPECTIVE SAINT LEO UNIVERSITY SOCIAL MEDIA & CROSS CULTURAL COMMUNICATION 2 Abstract Social media technologies are important tools in our lives. They make it possible to maintain social relationships with existing friends and family, while at the same time building new relationships. The social lives of different cultures affect how they use this technology such as the social life of those living in the United States might benefit more from using communication technologies to build new relationships, while another social life such as those living in Germany might benefit more from using communication technologies to maintaining existing relationships. The influence the technology has on these new and existing relationships affects those lives as well. The use of communication technology such as calling, texting, instant messaging and emailing more frequently with an existing social network of friends is associated with a higher sense of belongingness to a strong and supportive social network. Calling, texting and instant messaging more frequently to new social network may be associated with an increased sense of belongingness but e-mailing to a new social network is associated with a decrease in belongingness. SOCIAL MEDIA & CROSS CULTURAL COMMUNICATION 3 Social Media...
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...Governors State University OPUS Open Portal to University Scholarship Student Theses Spring 2011 Exploring the Effects of Text Messaging on the Spelling Skills of Ninth and 12th Grade Students James G. Muhammad Follow this and additional works at: http://opus.govst.edu/theses Part of the Communication Technology and New Media Commons Recommended Citation Muhammad, James G., "Exploring the Effects of Text Messaging on the Spelling Skills of Ninth and 12th Grade Students" (2011). Student Theses. Paper 32. For more information about the academic degree, extended learning, and certificate programs of Governors State University, go to http://www.govst.edu/Academics/Degree_Programs_and_Certifications/ This Thesis is brought to you for free and open access by OPUS Open Portal to University Scholarship. It has been accepted for inclusion in Student Theses by an authorized administrator of OPUS Open Portal to University Scholarship. For more information, please contact opus@govst.edu. Exploring the Effects of Text Messaging on the Spelling Skills of Ninth and 12th Grade Students By James G. Muhammad B.S., Bowling Green State University, 1976 THESIS Submitted in partial fulfillment of the requirements For the Degree of Master of Arts, With a Major in Communication and Training Governors State University University Park, IL 60466 2011 ii Acknowledgements I am forever grateful to Dr. David Rhea for his counsel, guidance...
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...English language. The first text message was sent in 1992. The next year, in 1993, Nokia created the first phone with texting capabilities. It only worked if the recipient of the text had the same cellular plan as the sender. Finally, in 1999, texting people on other networks was finally allowed and it began to take off. The standard texting plan at the time was 35 texts per month. 2002 was when texting really took off, with 250 billion texts sent that year. Text messaging became more common than calling, making texting the number one form of communication in 2007. Texting became so big, that in 2008, Presidential candidate Barack Obama sent a mass text message to his supporters to announce Joe Biden as his Vice President (Gayomali 1). Today, SMS messages are...
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...utilizes a higher risk strategy which leads to higher profits as volumes increase. Essentially, as long as AT&T maintains a volume that covers at least its fixed costs, any additional volume translates into profit. This works both ways however, if volume decreases below the threshold for covering fixed costs then every decrease in volume yields proportionately equal losses. According to the case, there is little cost associated with text messaging. The case states that text messaging has an incredibly low variable cost, estimated at only a few cents per text. So basically, once AT&T has covered the cost of the required infrastructure to facilitate text messages, any revenues garnered from text message and virtually pure profit. 2. [5 points] What are the key cost drivers? Can a cost driver be used to continually raise prices? A cost driver is the root cause of why a cost occurs. For AT&T and the wireless industry there are several cost drivers. The most obvious ones in this...
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...Name: | Guy Fieri | Industry Segment: | Restaurant – Full-Service – Mid-size to large independent and multi-unit | Job Titles: | Owner/Operator | Reports To (Titles): | Self | Age Range: | 40+ | Predominant Gender: | Male | Years on the Job: | 10+ | Education: | Bachelors Degree | BUYER’S FIVE MOST IMPORTANT ACTIVITIES (in order of importance): 1. Filling as many tables as possible on a daily basis (with either repeat clients or new clients) 2. Ensuring a consistent level of quality experience for every client, every time 3. Training and managing staff 4. Marketing to existing and new clients TOP FIVE OBSTACLES OR PROBLEMS THAT INTERFERE WITH THE BUYER’S SUCCESS: 1. Traditional marketing like print ads and mailers are expensive and don’t guarantee any measurable ROI. E-mail marketing is better, cheaper, and definitely has its place. However, only a few percent of e-mails are ever opened, and many of my customers do not want to give out their e-mail addresses for fear of more SPAM. 2. My inability to quote accurate wait times for walk-in and call-ahead parties, while simultaneously ensuring that reservations are seated at the time they requested, during peak hours negatively impacts my customers’ satisfaction. 3. Taking reservations by phone with pen & paper by phone is inefficient, requires that someone is available at all hours of the day (even when we’re closed), and is prone to human error. Using reservations services such as...
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