...1. What are UPS “Smart Labels?” What role do they play in UPS operations? A smart label is a scannable bar-coded label attached to a package, which contains detailed information about the send, destination, and when the package should arrive. Smart labels play a huge role in UPS operations by it allows dispatchers to download the label and give the driver the most efficient route so that the package can be delivered in accurate time and effort. The smart label has made the driver job easier and saves UPS 28 million miles a year. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center. First the customer provides information such as details about the package and the destination. Then the UPS personnel are able to insert that information in the main database and after that automatically the system generates a smart label, which will be attached to the package. The driver has their own DIAD IV, which is a wireless device that features a built-in GPRS and a CDMA radio. The DIAD will provide the driver with the necessary updates his/her route for the day and by connecting to different signals it downloads information about re-routings and new pick-ups they might need to do. When a package gets picked-up or delivered by the driver, it’s barcode gets scanned and the information that includes are sent up to the main UPS Data Center. 3. What role does wireless communication play...
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...1. What are UPS “Smart Labels?” What role do they play in UPS operations? A smart label is a scannable bar-coded label attached to a package, which contains detailed information about the send, destination, and when the package should arrive. Smart labels play a huge role in UPS operations by it allows dispatchers to download the label and give the driver the most efficient route so that the package can be delivered in accurate time and effort. The smart label has made the driver job easier and saves UPS 28 million miles a year. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center. First the customer provides information such as details about the package and the destination. Then the UPS personnel are able to insert that information in the main database and after that automatically the system generates a smart label, which will be attached to the package. The driver has their own DIAD IV, which is a wireless device that features a built-in GPRS and a CDMA radio. The DIAD will provide the driver with the necessary updates his/her route for the day and by connecting to different signals it downloads information about re-routings and new pick-ups they might need to do. When a package gets picked-up or delivered by the driver, it’s barcode gets scanned and the information that includes are sent up to the main UPS Data Center. 3. What role does wireless communication play...
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...1. What are UPS “Smart Labels?” What role do they play in UPS operations? UPS Smart Labels are bar coded labels that are used to initiate a UPS transaction. The bar code label contains all the key information about the customer, the package size, destination and weight. This information is sent immediately to a UPS processing center at the very time it is created with a UPS drivers hand held computer (the DIAD IV). The smart labels become the control document used throughout the transaction right through to final delivery. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center. Smart label created Information sent to processing center Information processed—stored, address corrected Information matched to dispatch plan Package is sorted Another label is printed specifying delivery truck and position on truck Geo software used to continuously update dispatch plans for trucks based on current load Information is displayed on the DIAD IV identifying drop off order, position on truck At delivery, package scanned. Information sent wirelessly to processing center Customers sign on the dotted line on the DIAD IV. Main processing centers store complete track of package for customer tracking 3. What role does wireless communication play in the UPS systems? DIAD IV is wirelessly connected to the main processing centers and the package centers. Generally UPS trucks contain a...
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...1. What are UPS “Smart Labels?” What role do they play in UPS operations? UPS Smart Labels are bar coded labels that are used to initiate a UPS transaction. The bar code label contains all the key information about the customer, the package size, destination and weight. This information is sent immediately to a UPS processing center at the very time it is created with a UPS drivers hand held computer (the DIAD IV). The smart labels become the control document used throughout the transaction right through to final delivery. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center. Smart label created Information sent to processing center Information processed—stored, address corrected Information matched to dispatch plan Package is sorted Another label is printed specifying delivery truck and position on truck Geo software used to continuously update dispatch plans for trucks based on current load Information is displayed on the DIAD IV identifying drop off order, position on truck At delivery, package scanned. Information sent wirelessly to processing center Customers sign on the dotted line on the DIAD IV. Main processing centers store complete track of package for customer tracking 3. What role does wireless communication play in the UPS systems? DIAD IV is wirelessly connected to the main processing centers and the package centers. Generally UPS trucks contain...
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...Mis Case In: Business and Management Mis Case 1. What are UPS “Smart Labels?” What role do they play in UPS operations? UPS Smart Labels are bar coded labels that are used to initiate a UPS transaction. The bar code label contains all the key information about the customer, the package size, destination and weight. This information is sent immediately to a UPS processing center at the very time it is created with a UPS drivers hand held computer (the DIAD IV). The smart labels become the control document used throughout the transaction right through to final delivery. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center. Smart label created Information sent to processing center Information processed—stored, address corrected Information matched to dispatch plan Package is sorted Another label is printed specifying delivery truck and position on truck Geo software used to continuously update dispatch plans for trucks based on current load Information is displayed on the DIAD IV identifying drop off order, position on truck At delivery, package scanned. Information sent wirelessly to processing center Customers sign on the dotted line on the DIAD IV. Main processing centers store complete track of package for customer tracking 3. What role does wireless communication play in the UPS systems? DIAD IV is wirelessly connected to the main processing centers...
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...Case Study 1 1. What are UPS "Smart Labels?" What role do they play in UPS operations? Smart labels are computerized, bar-coded label that is used to provide shipping information. They play a huge role in UPS operations because they provide customer information for shipping which makes for faster and more reliable shipping. The label is scanned at each part of shipment and delivery so the customer can track their packages and it’s accounted for from start to finish. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center. The driver picks up the package from the customer and creates a smart label that contains all shipping information and a tracking number, this information is sent to the warehouse. The driver will always carry a DIAD which is a basically a hand held computer that will show the driver which routes to take and his stops for the day. The driver will scan the package information into the DIAD so that the information is available to the Data Center and to the customer. All packages will be process through a UPS package center. 3. What role does wireless communication play in the UPS systems? Wireless communication allows the UPS drivers to have complete flexibility in the field and up to date information about changes to their routes or new pick-ups. This makes more efficient deliveries and pick-ups for the customers and I would imagine it makes for better...
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...1. What are UPS “Smart Labels?” What role do they play in UPS operations? a. “Smart Labels” are simply bar code labels that have been generated by a computer. They have been designed to give the customer more flexibility when it comes to shipping i.e. increased reliability and better transit time due to its direct access to both the customer’s and UPS’s systems. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center. b. Step 1: The package is picked up by the driver. c. Step 2: The UPS associate creates a “Smart Label” containing information regarding shipping and tracking. This information is sent to the company’s warehouse. d. Step 3: The UPS driver scans the customer’s package with the “DIAD” (a handheld computer tracking device containing the driver’s (GPS) routes and communication abilities) making its information available to both the customer and to the UPS data center. e. Step 4: The package arrives at the UPS Package Center where it is processed and prepared for shipping. 3. What role does wireless communication play in the UPS systems? f. Using the tool called the “DIAD” UPS drivers can keep in constant contact with the UPS warehouse which in turn allows the driver to be alerted on certain delivery and pickup information such as cancelled pickups, new routes, new delivery points, new pickups, etc. 4. How has information...
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...CHAPTER 1 CASE 1 UPS GLOBAL OPREATIONS WITH THE DIAD IV Q1: What are UPS “smart label”? What role do the play in UPS operations? A: The UPS “Smart Labels” are computer-generated shipping labels that you can create using your personal computer. The information that the smart labels contain on their barcodes provide the user with increased reliability, the ability to improve transit time since it connect with a GPS and access to the value-added services reserved for packages. This system plays a very important role at the UPS operations because at each and every station of the UPS process the package with the barcode is scanned and that help because the main database of the system is updating the information providing the customer with up-to-date tracking experience about the package but also helping the delivery schedule and ensuring the best and on time delivery of the package. Q2: Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center. * It starts with information about the package and its destination added by the customer. * Once all this information is sent to main database system of UPS, automatically the system generates a “smart label” the same label is attached to the package for shipment. * Now this package is picked up by the driver. Each driver has DIAD IV, it shows the places of delivery and new pick-ups they might need to do. * Once the package is picked-up...
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...UPS Global Operations with the DIAD IV 1. What are UPS “Smart Labels?” What role do they play in UPS operations? UPS “Smart Labels” is a shipping label that you can create by using your personal computer. The role they play in UPS operations are informed costumer about shipping. The label is scanned at the begining and each part of the shipment and delivery so that the customer can follow their packages from begining to delivery. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center. a. Driver carry a DIAD that will lead him/her on the routes to take and his/her stopping station of the day. b. Driver picks up package from customer and creates a smart label which contains all shipping information and tracking number. c. The information is sent to UPS Package Center. d. Driver enter the package information into the DIAD by scanning the label, so that the information is available at the Data Center and the customer can follow the tracking process online. 3. What role does wireless communication play in the UPS systems? UPS is using ODS (On – Demand – Servises)- that enables communication with the driver. Every UPS driver automatically logs into the ODS system first thing in the morning. This allows dispatchers and center management to access the driver via his/her DIAD throughout the day by sending generalized text messages. Virtually all...
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...1. - Smart Labels Make Sense for You The UPS Smart Label is a computer-generated shipping label that you can create using your personal computer. One of the key elements of the smart label is the barcode. The information contained in a smart-label barcode can benefit you significantly. Among these, a UPS Smart Label provides you with the following: Increased reliability, since the barcode contains data imported directly from your system Improved transit time, because smart-label packages pass through UPS systems at top speed Access to value-added services reserved for packages with UPS Smart Labels UPS offers you three different ways to create UPS Smart Labels, depending on your shipping situation. You can: Log on to your UPS website and ship using UPS Internet Shipping Ship with our free shipping software, UPS World Ship Download and integrate an XML-based UPS Developer Kit Application Programming Interface (API) -- Shipping API – to ship from your company's website. To ship these packages via UPS, you can do one of two things: Go to the UPS Web site, enter all the necessary information about your packages, print out smart labels and schedule a pickup. Take your packages to the UPS store, where you or a UPS employee will enter the same information into a computer and print the necessary labels either way, your packages will wind up bearing labels that have conventional bar codes and UPS maxi codes. Throughout the shipping process, machines and UPS employees can use bar-code...
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...1. What are UPS “Smart Labels?” What role do they play in UPS operations? The smart label are barcodes that have the shipping information about each package. These labels are important in their function for UPS operations because they provide the exact customer information needed for the shipment to be correctly delivered. The label may also be scanned to provide customers with real-time information about their shipment. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center. 1. Driver creates a smart label for the shipment 2. The delivery information is sent to UPS 3. The DIAD provides the driver with the pending shipments so that he can complete them 4. The DIAD allows for collecting electronically signatures, type in last name and complete the transaction. 5. It sends the data to the Data Center and customer. 6. Finally, the packages are processed by the UPS package center. 3. What role does wireless communication play in the UPS systems? Wireless communication provides drivers with flexibility during their routes to deliver packages. The 802.11 wireless connectivity enables transition within UPS center. Bluetooth lets drivers exchange information within themselves and the infrared port provides drives with updated information about the packages. 4. How has information technology transformed the package delivery business? Information technology has...
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...The UPS Case 1. What are UPS “Smart Labels?” What role do they play in UPS operations? =Smart labels are the label places upon all UPS packages that allow the DIAD tablet to communicate with the package, confirming its delivery, location, and status. It allows the company to track package data from a remote location based on where it was shipped, or to what truck it was loaded on. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center. =The package is scanned at the UPS distribution center, then it is placed on a delivery truck in accordance to where it needs to be shipped, the driver drives the packages to their locations, delivers them, and scans them with the DIAD to confirm their delivery and if they were signed for. 3. What role does wireless communication play in the UPS systems? =Wireless communication plays a major role in this companies communication. The DIAD tablet has WIFI communcation and it reports back shipping and delivery data instantly to the data centers. It also allows for quick communication between driver and the package distribution centers. 4. How has information technology transformed the package delivery business? =It has allowed for the customer to be able to track and follow their package every step of its journey to their house. It has also aided in the effectiveness of the deliveries, make sure they are on time and sent to the proper destination...
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...with interpersonal communication in many different ways, from relationships, to labels, internal obstacles, and even direct definition. The movie showed many ways of interpersonal communication because of all the different people with in the family. Because of how many people where in the family, they’re where many different situations between different characters that related to the book. Gill and Patty’s son Kevin seemed a little sad and shy in the movie. Kevin’s teachers started to get concerned with his behavior and started questioning his intelligence. Teachers saw Kevin as a child who needs special attention and to attend a special school. This is an example of Monitor Labels, which means giving names to our perception we clarify them to ourselves. Kevin’s teacher labeling him made the issue present in his home for Gill and Patty to take future actions. Because Kevin was a little soft and sad his teacher labeled him making his issue aware. Once we label our perception, we may respond to our own labels rather then to actual Phenomenon. It wasn’t until Kevin’s teacher called for the parent teacher conference till Gill and Patty realized their son might have a problem. Once Kevin was labeled he started to see a psychiatrist to help work out his problems. Gill try’s to help Kevin by positively encouraging him on the baseball field, and during father son time at the movies to minimize that label. Nathan Huffner is a father who pays his daughter patty a little too much...
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...1) What are UPS “Smart Labels”? What role do they play in UPS operations? The UPS Smart Label is a computer-generated shipping label that you can create using your personal computer. The information contained in the barcode can provide the customers with an increased reliability, since the barcode contains data imported directly from the customer system. At every station the package is scanned updating the main database providing the customer with up to date tracking information about the package and also enabling the end part of the delivery to schedule the best route for ensure on time delivery of the package. 2) Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS package center. The process starts with the customer inputting all the information about the package and destination of it, then all this information is sent to a main warehouse that have a database, automatically the system generates a “smart label” which will be attached to the package for shipment. Every morning when the driver is ready to head out, he picks up a DIAD IV, which the new model is enhanced and updates in the morning showing the driver his route for the day, and connecting to different cell phone signal antennas to download information about re-routings and new pick-ups they might need to do. Once the package is picked-up or delivered by the driver, the package is scanned and all this information sent up...
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...1) What are UPS “Smart Labels”? What role do they play in UPS operations? The UPS Smart Label is a computer-generated shipping label that you can create using your personal computer. The barcode contains information that can give the customers with an increased reliability, as the barcode contains data imported that is directly from the customer system. Continuously at every station the package is scanned updating the main database providing the customer with up to date tracking information about the package and also making sure the package is delivered on time by enabling the end part of the delivery to be scheduled to the best route for ensure. 2) Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS package center. The process starts with the customer inputs all the information about the package and the destination of it, then all this information is sent to a main warehouse that have a database, automatically the system generates a “smart label” which will be attached to the package for shipment. When the driver is ready to head out, he picks up a DIAD IV, which he updates in the morning showing the driver his route for the day, and connecting to different cell phone signal antennas to download information about re-routings and new pick-ups they might need to do. Once the package is picked-up or delivered by the driver, the package is scanned and all this information sent up to the...
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