Premium Essay

Sour Grapes Case Study

In:

Submitted By kepps
Words 463
Pages 2
Case Study 8.1: Sour Grape Ice Cream
Kelly Epps Reyes
Grantham University

Case Study 8.1: Sour Grape Ice Cream
There are seven common quality tools that the Quality Ice Cream Company could use to understand and improve processes during a production run with the Sour Grape Ice Cream. Flow Chart, Run Chart, Process-Control Chart, Check Sheet, Pareto Diagram, Cause-and-Effect Diagram, and Scatter Diagram. Each of these tools helps to identify sources of variation and aids in the analysis, documentation, and organization of the information, which will leads to process improvement.
The company should start with a flowchart or process map to visually represent relationships among the activities and tasks that make up a process. At high levels, process maps help you understand process complexity. At lower levels, they help analyze and improve the process. This will give the company a better idea of what is causing the rejections form happening.
A scatter diagram should be made from the data, collected by the production operator. This will show the relationship between the run time and the viscosity of the ice cream. This will also help in finding out how long the ice cream should be mixed for to keep the ice cream from being too soupy or too stiff. From the data collected over the 10 days, it seems like it is not run for enough time, most of the time, resulting in a too soupy product. (Sower, V. 1996, pg. 201-202)
After the best run time is determined, they should look toward solving the other problems that are causing rejects. While there where a significantly more rejects due to a soupy end product, there are still other rejects that are occurring. The next biggest problem would be the formation of ice crystals. It is believed that this occurs during the mixing process. A flow chart should then be done for this to determine what factors are

Similar Documents

Premium Essay

The Song of the Vineyard

...THE LORD PLANTS A VINEYARD ISAIAH 5:1-7 A RESEARCH PAPER SUBMITTED TO DR. TODD BEALL IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR COMPLETION OF THE COURSE, OBST 661 B02 ISAIAH Introduction Let us begin this lesson with a word of prayer: Lord Jesus, we ask for your continued grace as we study these passages from Isaiah and learn what it is that you wish for your Church to take from the prophetic nature found in this ancient song sung by the prophet about your vineyard. Let your Holy Spirit guide us through this lesson and the study of your Holy Word. Amen. As we delve into this particular passage of Scripture you will notice that Isaiah weaves the two basic themes of judgment and salvation interchangeably throughout the accounts recorded in this prophecy. By using the agrarian image of the vineyard, in these two pericopes (which are sections of a whole), Isaiah makes a perfect case in point of God’s continued grace in the accomplishment of His divine will in all circumstances. Summary Statement: The objective of this lesson is to understand Isaiah’s creative use of the prophetic language in this image of the vineyard in order to teach the Church that through God’s judgment, which is richly deserved by all, they can be comforted to experience God’s overwhelming grace and salvation. The Parable Explained There are many different views when it comes to identifying the genre, or literary type, of this prophecy. The majority of which lie in how the original...

Words: 1556 - Pages: 7

Premium Essay

Innovative Leadership

...centralize some important functionalities and activities of the company while enjoying flexibility of decentralization of authority and responsibility. 2. Industry background The history of the Australian Wine Industry originates back to 1788 when Captain Arthur Philip a leader of European settlers introduced it into Australia (Bartlett, Ghoshal & Beamish, 2008, p.666). According to the case study, Australian is originally a beer drinking country, and in 1969 the industry experienced a slow down whereby annual per capita wine consumption was at 8.2 liters as compared to 100 liters per person per annum in France and Italy. The Australian Wine Industry also underwent through transformation and the following changes happen; first, table wine varieties replaced the fortified wines which experienced decrease in demand (Bartlett, Ghoshal & Beamish, 2008, p.666). Second, Bottled varietals like sauvignon and Chardonnay replaced the bulky ‘bag in box’ two litter wine (Bartlett, Ghoshal & Beamish, 2008, p.666). Third, there was an increase in the number of wineries. According to the case study, “more than 1,000...

Words: 3476 - Pages: 14

Free Essay

Overcome Cognitive Dissonance Through Advertiesment

...Case Study on > The Techniques Used By The Marketers To Overcome The Cognitive Dissonance Of Customers Subject : OB Submission Date : 25th October Class : B-1(Shift-I) Submitted To : No. Submitted By : Group members Shaikh Mo.Farhan Solanki Snehal Vasani Tushar Parmar Paras Dhanani Nilesh Rana Vinus Safiwala Sanjay Timbadiya Viren Roll No. 82 87 95 61 102 110 114 98 Roshni Singh 1 2 3 4 5 6 7 8 Cognitive Dissonance No. 1 2 3 4 5 6 7 Introduction Theory & Research Applications of Research Overcoming Dissonance Cognitive Dissonance in Advertisement Five Advertisements which shows overcomes of CD by Marketers How to sale more with Cognitive Dissonance Particulars Page No. Introduction In psychology, cognitive dissonance is the discomfort experienced when simultaneously holding two or more conflicting cognitions: ideas, beliefs, values or emotional reactions. In a state of dissonance, people may sometimes feel "disequilibrium": frustration, hunger, dread, guilt, anger, embarrassment, anxiety, etc. The phrase was coined by Leon Festinger in his 1956 book When Prophecy Fails, which chronicled the followers of a UFO cult as reality clashed with their fervent belief in an impending apocalypse. Festinger subsequently (1957) published a book called A Theory of Cognitive Dissonance in which he outlines the theory. Cognitive dissonance is one of the most influential and extensively studied theories in social psychology. The theory of cognitive dissonance...

Words: 5933 - Pages: 24

Premium Essay

Dalat Wine

...Scientific Article DALAT WINE: CHALLENGES IN ESTABLISHING THE NATIONAL WINE BRAND POSITION IS STILL YEARS AHEAD -*Ngo Binh, MA. in Marketing Bui Thi Lan Huong, PhD. I. COMPANY HISTORY 1.1 Wine manufacturing traditional in Dalat (Vietnam) Dalat wine has been popular in Dalat, an attractive city located 1500 m above sea level on Langbian high lands. For long time ago, Dalat wine has been produced traditionally by local producers from blackberries (dau tam). Traditional wine makers in Dalat grow themselves dau tam at Bong Lai area. It is reportedly that the first wine producer was Lafaro, a local company founded by Nguyen Huu Duc in 1974. This company imported a new variety of dau tam to produce its wine. Unfortunately, the company stopped to operate in 1975. Nguyen Chi Man, a 80-year-old man, who did distribute this wine at that time, asked the company's owner this variety of mulberry' seeds to grow, then to make wine for his own consumption and later on for his small business in Dalat. Since then, other traditional wine makers follow him to open wine factories and mulberry plantations, especially in Bong Lai. Because of their small scale, they did not build up particular brand name for their wine. Dalat wine has been considered effectively as a “geographical indication”. Dalat wine has been consumed mostly by Dalat residents. The mind climate of Dalat is the favorable place for consuming red wine, especially in traditional holidays. According to Nguyen Trong Anh Dong, Vice-Secretary...

Words: 7353 - Pages: 30

Premium Essay

The Fresher the Better

...The Fresher, The Better It is undeniable that food is essential for survival. What makes food enjoyable is the limitless array of flavors beyond sweet, sour, bitter, or salty. However, what plays a major role in how food tastes is where the food is grown. Depending on freshness, food that is not grown locally will not taste as good as food that is produced locally. Therefore, eating food that has been grown locally will make a difference in one’s diet. Locally grown food will benefit our health and our environment. One will notice the enhanced taste, making the food more flavorful. Locally grown food has many perks including the difference in taste, higher nutritional value, supports the local economy, promotes safer food supplies, and the locals can always tell you where the food came from. The United States is the number one site where obesity is prevalent because of what people eat. It is easy to eat on a low budget depending on the choices individuals make. People become obese when they start making unhealthy choices regarding their diet. If one decides to eat fast food and junk food for breakfast, lunch, and dinner, it will only be a matter of time before they start noticing health issues. In the article “Is Junk Food Really Cheaper,” Mark Bittman reveals that junk food is not cheaper than a home cooked meal. He argues that you could feed your family a home cooked meal for less than it costs to go to McDonalds. For example, he concedes that “two Big Macs, a cheeseburger...

Words: 1681 - Pages: 7

Premium Essay

Private Provision of Infr Astructure in Emerging Markets: Do Institutions Matter?

...Toyota: A Transnational Case Study Toyota is one of the worlds leading car manufacturers and is the third largest in the world. Although based in Japan, Toyota produces most of its cars in its transplants in Georgetown, Kentucky, and Burnaston, Derbyshire. Toyota is a typical transnational corporation who understand that considerable gains can be made by locating manufacturing plants outside their country of origin. Toyota expanded to Europe in 1992 in order to achieve the benefits associated with establishing a manufacturing base in another country. Transnational corporations search out locations for their plants outside their original country because they can overcome costs such as transport and duties on imports and exports. Transnational corporations are the most important force causing changes in global economic activity. Companies often use transplants for routine assembly work which is known as 'backend work'. This allows the main company base to focus closely on the research and development aspect of the industry. This is the higher paid 'front end work'. A company often sets up a transplant in an area where the raw materials required for the manufacture of their products can be found. This saves transportation costs and the company can avoid import/export tariffs. One of the main reasons for companies setting up transplants is to gain a better understanding of the local market. It is beneficial for a company to manufacture the products in the...

Words: 2651 - Pages: 11

Premium Essay

Grapvine Communication

...INTRODUCTION Grapevine communication is the informal communication network within an organization. Grapevine is used to spread information bypassing the formal communication structure. Just like the grapevine plant: it spreads in random ways and it goes where it can. It is formed by individuals and groups in an organization. The people in the groups have something in common that links them together. A person can belong to one or more groups. A grapevine communication is a form of informal communication by which people communicates each other without any formal line of communication. It’s called Grapevine because like that of a grape vine it’s impossible to find the origin of information which results in spread of rumours. Grapevine communication is a form of informal business communication, which develops within an organization. It means gossip, usually gossip that spreads and covers a lot of ground (a lot of people), much like vines do. ACKNOWLEDGEMENT At first we desire to express our deepest sense of gratitude of almighty Allah. We are thankful to our University (Leading University, Sylhet) and the respective authorities for providing us an opportunity to take our BBA program. With profound regard we gratefully acknowledge our respected course teacher Md. Shamimul Islam for his generous help and day to day suggestion during preparation of the assignment. He is so much an inspiration and guidance to us that we are, short of words in expression our gratitude. We like to...

Words: 3848 - Pages: 16

Premium Essay

Americans at a Glance

...International Management November 16, 2014 Mr. McCaskill, Sr Dimensions of Organizational Culture Profile (OCP) Introduction This white paper describes a generalized cultural profile of me personally, as an American using the 8 criterions or 8 distinct values in a study conducted by Philip R. Harris and Robert T. Moran, which provides a basis of comparison with other cultures and, thus, suggests the likely differences in workplace behaviors. As an American, I feel justified in admitting that those who grow up in the United States are generally poorly prepared for cross-cultural relationships. Although from the lessons of this course, my experience and exposure of living locally within a different culture have held me in good stead throughout my career and personal life, parts of it were a struggle how an understanding of the local culture and business environment can give managers an advantage in competitive industries. Americans at a Glance It is relatively simple for Americans to pull together a descriptive profile of U.S. culture, even though regional and individual differences exist, because Americans know themselves and because researchers have thoroughly studied U.S. culture. The results of one such study by Harris and Moran, provides a basis of comparison with other cultures and, thus, suggests the likely differences in workplace behaviors. As generally understood, the culture of a society comprises the shared values, understandings, assumptions, and goals that...

Words: 2030 - Pages: 9

Free Essay

Dessert Buffet Restaurant

...Desserts Buffet Restaurant A. Ruste Drive, San Jose Road, Zamboanga City A Feasibility Study Presented to The College Faculty of the Business Finance Administration Program Pilar College of Zamboanga City In Partial Fulfillment of the Requirements for the Subject TC105 – Entrepreneurship and Feasibility Study BY: ARCILLAS, EDEL JOY BAHANI, DONNA MARIE DULATRE, PRECIOUS MAE JUMAO-AS, MIKEE SHEEN PAMPORA, NIKKA A. Executive S ummary Proposed Subject Eat All You Can Desserts Buffet Restaurant Proposed Project Name Desserts Buffet Restaurant Location Ruste Drive, San Jose Road, Zamboanga City Project Proponents Arcillas, Edel Joy Bahani, Donna Marie Dulatre, Precious Mae Jumao-as, Mikee Sheen Pampora, Nikka Form of Business Organization Partnership Type of Industry Food Industry Project Objective Determine the Feasibility of Eat All You Can Desserts Buffet Restaurant in A. Ruste Drive, San Jose Road, Zamboanga City Project Beneficiaries The Proponents, the target market, the local residents of Zamboanga City and the Local Government Proposed Target Market Students of Pilar College Zamboanga City, Inc., Brent Hospital and Colleges, and Western Mindanao State University Proposed Potential Market High School and College Students of Zamboanga City, and others Proposed number of employees Ten (10) employees: Manager/Supervisor (1); Pâtissier (1); Commis (2); Steward (1); Cashier (1); Waiters (5);...

Words: 15313 - Pages: 62

Premium Essay

Olive Oil

...tiny neighborhood market around the corner from my office—the place I go when I need cat food or laundry detergent on short notice—displays more than half a dozen olive oils. Nearby, an “upscale” grocery stocks more than 100. America’s collective insecurity about olive oil is rooted in inexperience. Even today, with all the hype about olive oil’s health benefits (see below) and foodie curb appeal, only 30 percent of Americans have a bottle or two in their pantry. We’ve been, in the eyes of the world’s olive oil cultures, a bit sophomoric in our tastes, gravitating to the “extra light” oils some Europeans wouldn’t use in their lamps. But we’re trainable, and I daresay, quick studies. Take wine, for example: Seems to me we went from Riunite to Petrus in zero to sixty. Hey, wine is, afterall, just grape juice, and olive oil is just olive juice. It ain’t that intimidating. Armed with a few facts, you can make intelligent choices the next time you shop for or cook with the stuff Homer dubbed “liquid gold.” • EXTRA VIRGIN OLIVE OIL - This is the ur oil, the first-pressed oil that is...

Words: 3873 - Pages: 16

Free Essay

Cultural Paper

...Dialysis case study A 66-year-old black male was seen by his primary provider for complaints of fatigue, anorexia, swelling of hands, face, and ankles, muscles cramps, and increased difficulty breathing. He has a 3-year history of poorly controlled hypertension related to non-adherence to the medical regimen. His B/P routinely runs in the range 155-165/92-102. His B/P today was 170/105. The client does not like to take pills and feels that they are not necessary. He also has been reluctant to modify his diet and likes to eat fried foods. He does not think his eating habits are causing any problems. Because of these symptoms, the client was admitted to the hospital for treatment and further evaluation. His lab values and renal studies confirmed the diagnosis of end stage kidney disease. Because of the severity of his problems, he was started on hemodialysis. What is the likely cause of his kidney failure? Explain your answers His kidney failure is caused by uncontrolled blood pressure and lack of treatment compliance. When you have uncontrolled high blood pressure it affects the kidneys because the blood vessels narrow and stiffen causing the nephrons in the kidney to work harder. Eventually if hypertension is left untreated it can lead to end stage renal disease because the nephrons in the kidney are no longer able to filter out the toxins such as nitrogen waste which builds up in the blood. They also are unable to maintain fluid or electrolyte balance. Eventually...

Words: 3349 - Pages: 14

Free Essay

Made to Stick

...Complimentary Sample Summary Made To Stick Why Some Ideas Survive and Others Die THE SUMMARY Some stories stick with us forever. Long after we hear them, we could easily re-tell them. A lot of Aesop’s fables are like that: The Boy Who Cried Wolf, The Goose that Laid the Golden Egg, etc. We are all familiar with the opposite experience—reading an article that we can’t remember five minutes after we have finished, or listening to a lecture that leaves our brain as quickly as it enters. They are the opposite of “sticky.” Why do some ideas succeed while others fail? How do we nurture our ideas so they’ll succeed in the world? Many of us struggle with how to communicate ideas effectively, how to get our ideas to make a difference. This book is about how to do just that. In researching successful, “sticky” stories, six principles emerged. Sticky ideas shared certain traits that made them more likely to succeed. This doesn’t mean that there is a formula that guarantees success, but it does mean it is possible to greatly improve our odds. The six principles are: About the Authors Chip Heath is a professor of organizational behavior in the Graduate School of Business at Stanford University. Dan Heath is a consultant to the Policy Programs at the Aspen Institute. A former researcher at Harvard Business School, he is a co-founder of Thinkwell, an innovative newmedia textbook company. Published by Leaders Book Summaries. 872 New Britton Rd, Carol Stream, IL 60188 No part of this...

Words: 6548 - Pages: 27

Free Essay

English

...日常生活词汇 日常购物词汇 to do some shopping; to go shopping 买东西 shopping centre 商业中心区 department store 百货商店 children's goods store 儿童用品商店 antique shop 古玩店 second-hand store 旧货店 counter 柜台 stall, stand 售货摊 show window 橱窗 show case 玻璃柜台 shelf 货架 cash desk, cashier's desk 收银处 price tag 标价签 prices are fixed, fixed prices 有定价 discount 打折扣 change 零钱 to keep the bill 留发票 to wrap up 包装 free of charge 不收费 to deliver 送 be al sold out, out of stock 售空 shop assistant, salesman 售货员 saleswoman 女售货员 glassware counter 玻璃器皿部 enamel ware 搪瓷器皿 haberdashery 男子服饰用品 confectionery 糖果糕点 cosmetics 化妆用品 stationery 文具 fabrics 纺织品 dry goods 服装 ready-made clothes, off-the-peg, ready-to-wear 成衣,现成服装 men's wear 男服 women's wear 女服 underwear 内衣裤 sports goods, athletic equipment 体育用品 sundries 零星小物 toilet articles 盥洗用品 towel 毛巾 handkerchief 手帕 toilet soap 香皂 shampoo 洗发香波 soap 肥皂 laundry soap 洗衣皂 soap powder 肥皂粉 soap flakes 皂片 medicated soap 药皂 detergent 洗衣粉 cleanser 去污粉 tooth paste 牙膏 tooth brush 牙刷 toilet mirror 梳妆镜 hair brush 发刷 hair vaseline 发蜡 cosmetics 化妆品 lipstic 口红, 唇膏 face powder 粉 compact 粉盒 powder puff 粉扑 cold cream 香脂 vanishing cream 雪花膏 perfume, scent 香水 perfume spray 香水喷子 coat hanger 挂衣架 clothes-peg, clothes pin 晒衣夹 string bag, net bag 网兜 thermos bottle 热水瓶 cap, cork 热水瓶瓶盖 travellers' water bottle, water flask, canteen 旅行水壶 lunch box, canteen 饭盒 thread 线 needle 针 button 钮扣 zipper 拉链 key-ring 钥匙圈 torch, flashlight 手电 bulb 灯泡 ...

Words: 14602 - Pages: 59

Premium Essay

Exsm

...Dear nutrition student, Thank you for inquiring about my RD/DTR study guide. And yes, there is no catch, the study guide is COMPLETELY FREE! All I ask for is some feedback. So feel free to shoot me any questions/comments! A little background: This study guide is the culmination of years of my own research. And after careful thought, I put into the study guide what I feel are the most important concepts you need to know for the RD/DTR exam. If you notice, I spent much time teaching you in detail the concepts you need to know, not just “spitting” you questions with little or no explanation. I believe this is important. I know you might be thinking “oh, how am I going to absorb and learn all this material?” I say, just read and answer the questions at your own pace. Simply test yourself and of course take some breaks along the way. Just take it one concept at a time. After you have mastered one concept, then move on to the next. I know if you study whole-heartedly what I have outlined in this study guide, you are sure to pass! GOOD LUCK! YOU CAN DO IT! ϑ Your nutrition friend, -Jonathan Brown, B.S, DTR THE “NO FLUFF” RD/DTR STUDY GUIDE *Updated as of July 2011 The “NO FLUFF” RD/DTR STUDY GUIDE Tips for taking the RD/DTR exam 1. PERIODICALLY CHECK THE CLOCK TO MAKE SURE YOU’RE GOOD ON TIME! If you wish, get a basic digital watch with a timer for...

Words: 20721 - Pages: 83

Free Essay

Study of the Preservative Effect of a Blend of Tamarindus Indica and Ziziphus Abyssinica Extracts in Extending the Shelf- Life of Meat Balls

...THE STUDY OF THE PRESERVATIVE EFFECT OF A BLEND OF Tamarindus indica and Ziziphus abyssinica EXTRACTS IN EXTENDING THE SHELF- LIFE OF MEAT BALLS ABSTRACT The study is aimed at finding out if combining the two herbs would result in a more effective preservative than when each herb is used independently.Preservation using natural products is associated with the presence of antioxidants,antimicrobial,antifungal or dehydrating properties. Fresh meatballs are made from meats that have not been previously cured,they are made from ground meat,either pork,beef or veal. Meatballs are however susceptible to microbial spoilage and auto-oxidation. The artificial chemical preservatives used in meatball preservation.eg sodium metabisulphite may be replaced by natural extracts such as Tamarind and Ziziphus extracts which have both antimicrobial and anti-oxidant properties. The extracts will be obtained from Tamarind andZiziphusseeds.The seeds will be dried and ground into powder followed by liquid/liquid extraction. The extraction was carried out by 400ml ethyl acetate and water for 100grams from each sample. The fresh meatballs will be processed in the JKUAT meat workshop using the correct recipe. Fresh meatballs batch with no preservative will act as the control. Another batch with sodium metabisulphite and finally with the seed extracts. The processed fresh meatballs will be stored at 40c and at 250c and the samples analyzed within a staggered period of 4 weeks for auto-oxidation,microbial...

Words: 4348 - Pages: 18