...Intercultural Proficiency From Study Abroad Programs, Journal of Marketing Education Statement of the Problem The problem, which is related to study abroad programs (SAPs), is clearly stated in the article’s introduction. The problem stated is “that a deficiency exists, within marketing education, of empirical evidence on the explicit impact of SAPs on student attitudes and behavior. In particular, empirical evidence is absent which specifies the characteristics of intercultural growth that are an outcome of SAP” (Clarke, Flaherty, Newell, McMillen, 2009, p. 174). Purpose Statement The purpose is directly stated in the article as follows, “this study… attempts to extend the marketing education literature by empirically investigating the specific intercultural proficiencies that may advance while students study abroad” (Clarke III, et. al. 2009 p. 174). The purpose then specifically addresses the benefits for marketing educators from “expanded knowledge on the possible outcomes of a SAP” (p. 174). Background & Importance/Significance (literature review) In this study, the literature review serves three purposes. First, it defines the specific intercultural proficiencies that are likely to advance from the study abroad experience: intercultural proficiency, global mindedness, intercultural communication, openness to diversity, and intercultural sensitivity (Clarke III, et. al. 2009). Second, the review discusses current findings regarding the impact that study abroad has had on each...
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...definition of social networking as stated by Siapera (2012, it is essentially a category of online socializing where people are talking, participating, sharing, networking, and bookmarking online. Everything now looks great when one creates a profile within a particular site and starts to get involved in this type of virtual communication. Needless to say, social networking sites have drastically altered people’s means of communication especially among youth. Socializing becomes colossal because of the tools that help people to mingle and communicate with others such as instant messaging, e-mail and comment posting in particular to online social networking. This trend is growing. Nowadays, people, especially teenagers are highly interested in this kind of communication either as a form of socialization or as a means of self-expression. With just a click away, one can have the opportunity to connect with millions of users across the world. These only show that online users are really into a society of popular social networking and spending too much time for this does not also exempt the possibilities of acquiring the effects of it to the communication skills of youth particularly the students. Online services that are based around the building and reflecting of social relations among individuals are said to be popularly used by frequent online users in sites such as Facebook, Twitter, MySpace, and Friendster. They vary slightly but still possess a common feature, which enable users...
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...“What are the effective study skills that provide a sole foundation of a sound education” Study skills looks at a wider range of abilities rather than just ‘academic’ skills to help achieve a sound education, as explained by Stella Cottrell (2013, p36). Cottrell begins by explaining that the study frame work known as ‘APT-S’ which are broken down into four categories of skills; Self, Academic, People and Tasks. In this essay I will look at each framework individually and what they mean before concluding how they assist in building the foundation of successful education. Self- management skills relates to the individual and their environment at a more complex level as these can change during the course of an education. Some of self-management skills includes independence, skills management, learning, strategies, time, improving performance and metacognitive skills, as noted by Stella Cottrell (2013, p 38). Independence involves being well informed and skills management is using current strengths whilst improving weaker skills. Learning skills looks at personalizing current skills whilst enhancing strengths. Strategies skills looks are various ways such as creative, reflective, effective and motivating, whilst metacognitive skills focuses on meaningful reflection on how to think, learn and self manage. Academic skills include basic research skills, understanding academic conventions, thinking skills and written communication skills (Cottrell 2013, p 39). Basic research...
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...Related Literature 1 Therapeutic Communication Case Study by Quality Writers Description This paper discusses therapeutic communication from the point of view of the writer's clinical experiences as a nurse. It discusses the concept of therapeutic communication and how important verbal and nonverbal communication is with patients. The paper presents a case study that the writer was involved in and discusses how therapeutic communication was successful or unsuccessful in this scenario. 1 From the Paper: "Even when the nurse has experience with therapeutic communication, there can still be the problem of a breakdown in that communication. The nurse can have empathy, respect for the person, and use active listening skills, but the problem could still come about. The reason it happens is that the nurse also needs to do critical thinking. That kind of thinking means that that she is always assessing the patient and the situation (McNabb, 2006). Another point is that sometimes it can be very difficult to see things from the perspective of the patient. Bournes and Mitchell (2002, p. 59) state, "health is the way people go on and live what is important to them, moment to moment and day to day". Health for me is very different than it is for a person such as Mrs. A. The only way I can understand her experience is by empathy and through active listening." 2 Sample of Sources Used: 1. Bournes, D. & Mitchell, G. (2002). Waiting: The experience of persons in...
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...listening is perceived as crucial for communication. Yet listening remains one of the least understood processes in language learning” (Allene Grognet and Carol Van Duzer, 2002, p. 1). The ability to listen to employees and colleagues is an essential skill for developing a productive environment. By improving listening skills, supervisors and employees can create a “listening environment” within their own organization. This study examines the relationship between University of Southern Maine (USM) personal that feel they have effective listening skills and USM personal that had training in effective listening skills. The subjects were 182 USM employees surveyed to determine effective listening in the workplace. Each USM employee surveyed identified themselves as either an “employee” or “supervisor”, the number of years employed and answered either “yes” or “no” to ten various questions on effective listening in the workplace. Results showed strong, positive relationships among the two dependent variables in effective listening in the workplace. Hypothesis USM employees who feel they have effective listening skills as determined by the survey conducted at USM have a positive relationship with USM employees surveyed that have been trained in effective listening skills. Ha: There is a relationship between USM personal that feel they have effective listening skills and USM personal that have been trained in effective listening skills. The null hypothesis is stated: Ho:...
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...Education and Practice http://www.pakinsight.com/journals/IJEP.htm POSTER PRESENTATIONS COMMUNICATION SKILLS IMPROVE ENGINEERING STUDENTS’ Tharwat M. EL-Sakran English Department American university of SharjahSharjah, United Arab Emirates David Prescott English Department American university of SharjahSharjah, United Arab Emirates ABSTRACT This research reports the procedures the writers have employed in teaching several academic and workplace communication skills through engineering multidisciplinary projects (EMDPs). In these projects students are divided into teams, with each team comprising a minimum of three and a maximum of four students from different engineering majors. The students choose and appoint a team leader, choose a research topic/problem in the surrounding environment that requires input from all team members and collaboration from all students, each in his/her respective discipline, in finding a solution to the situation/problem. Team members choose the topics, obtain approval of the topics from cooperating engineering faculty and the course instructor, and then prepare detailed research proposals. They receive specialist feedback on their proposals, and based on how detailed their proposals are, are given the go ahead to proceed with their research. The execution of the research project requires the use of several technical communication skills such as, internet searches; sending email messages; writing formal letters; meeting with officials...
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...A DEVELOPMENT OF CONCEPTUAL FRAMEWORK FOR STUDYING COMMUNICATION COMPETENCIES AMONG DIRECT SELLERS IN MALAYSIA FOR THE 12TH ABC ASIA-PACIFIC CONFERENCE AT DOSHISHA UNIVERSITY, KYOTO, JAPAN ON MARCH 13 – 15, 2013 FIRST AUTHOR NUREDAYU OMAR (PRESENTER) UNIVERSITI UTARA MALAYSIA nuredayu@uum.edu.my CO-AUTHOR PROFESSOR CHE SU MUSTAFFA UNIVERSITI UTARA MALAYSIA chesu402@uum.edu.my *THIS MANUSCRIPT IS ORIGINAL AND HAS NOT BEEN PUBLISHED ELSEWHERE A DEVELOPMENT OF CONCEPTUAL FRAMEWORK FOR STUDYING COMMUNICATION COMPETENCIES AMONG DIRECT SELLERS IN MALAYSIA Many studies have been conducted related to communication competencies since the last decade until now. However, the availability of the studies on communication competencies has not been explored in depth particularly in the direct selling context in Malaysia. To understand the direct sellers’ communication competencies, a conceptual framework will be built based on related literature studies. Literature reviews have shown a variety of studies on communication competencies from the behavioral and cognitive perspectives. Although numerous studies have provide understanding of communication competence in various context, there is a gap in viewing communication competencies in a more dynamic context, particularly in the process of communication of direct sellers with their potential customers. This paper attempts to discuss the importance of...
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...improve their abilities to communicate their thoughts and feelings effectively in English, for it is the second official language of the country. There are two types of communication, the verbal communication and the non- verbal communication. Being a Filipino it is the “lingua franca” of social, professional and the business world as to develop one’s proficiency in English. However, what are the factors that affect poor communication skill among students especially on PCU. In addition, what is the importance of communication in their future field of work? As English Major Students, one studies literature, language, culture, history and develop skills and knowledge on the four aspects of communication arts namely: listening, speaking, reading and, writing. Communication is the most important tool humans have to interact with each other. Effective is required to learn, succeed in business and relate well with others in personal relationships. There are many social factors and social disorders that can alter communication styles and preferences. Many of these factors affect the speaker unconsciously. This study seeks to answer factors affecting poor communication among selected students at PCU-Dasmariñas. Statement of the Problem This research aims to determine the factors affecting poor communication among...
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...Effectos of Communication on Patient Care Travis Porterfield Grand Canyon University Effectos of Communication on Patient Care The process of curing a patient requires a holistic approach which involves considerations beyond treating a disease. It warrants several skills in a doctor along with technical expertise. Studies have shown that good communication skill in a doctor improve patient’s compliance and overall satisfaction. There are certain basic principles of practicing good communication. Patient listening, empathy, and paying attention to the paraverbal and non verbal components of the communication are the important ones that are frequently neglected. Proper information about the nature, course and prognosis of the disease is important. Besides, patients and attendants should always be explained about the necessity and yield of expensive investigations and risks/benefits involved in invasive procedures. One should be extremely cautious while managing difficult encounters and breaking bad news. Formal training of the doctors in improving communication skills is necessary and has proven to improve overall outcome. (Ranjan, Kumari, & Chakrawarty, 2015, p. 1) Significant differences were found in eye gaze patterns across the groups.•Some technology use styles can engage patient more in the visit than others.•This study has implication for future EHRs which can enhance the communication.•This study has training implications for physicians for more efficient use...
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...Communication Skills Courses are an integral part of professional education these days. Communication is the life-blood of any organisation in today’s competitive world. The more effective the communication is in an organisation, the more productive it becomes. But communication skills courses are unable to deliver what is expected. This inference is made out of reading many research papers and articles in the area. Almost every research points out gaps between the objectives of these courses and the actual delivery. When the students of some of the professional colleges in NCR were asked about the reasons and their expectations from these courses, 36 per cent students wanted these courses to focus more on improving listening skills, almost...
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...------------------------------------------------- The Impact of Interpersonal Communication for Startup Business in TANRI ABENG UNIVERSITY ------------------------------------------------- English for Academic Purpose Naimy Zam Zam / Corporate Communication / 13.013 Abstract This research proposal contains the analysis about interpersonal communication in startup business The Impact of Interpersonal Communication in Startup Businesses Introduction These days, there are so many startup businesses in the world. But only few of them can survive for long time. What makes them survive? In business, the factors that make the businesses survive are not only the capital, the organizational structure or else. Good interpersonal communication skill can also be one of the “key” factors in business. Many researches prove the importance of interpersonal communication in business especially startup business, which can helps to create a good relation among the employees or to customers. Have a good interpersonal communication make good deal in relation with business partner or customer. A positive relation among employees or to customers in interpersonal communication will give result ‘trust’ in that relation. Partners’ trust in business is important, as well customers’. The reason why researcher decided to take communication in business because researcher realized that some of TANRI ABENG UNIVERSITY students are already own startup business and researcher has willing to help...
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...Interpersonal communication serves as a means of organisational activities in planning, managing, leading and controlling process. Both Heffernan and Poole (2005) and Henttonen and Blomqvist (2005) are in agreement and highlighting that building mutual trust is an essential element in building relationships with overseas partners or teams respectively. In general, communication is considered has linked to commitment focusing on two areas. First, the focus has been on general aspects of communication such as communication satisfaction (Varona, 1996), communication climate (Guzley, 1992; Van den Hooff and de Ridder, 2004), quality of communication (Thornhill et al., 1996), communication systems (Jacobs, 2006) and their links to affective commitment. Second, specific facets of communication such as, organisational information provision (Ng et al., 2006), relationship with upper level management (Putti et al., 1990), and their link to affective commitment has been considered. This article is carried out in aligning to the aim of investigating the interpersonal communication skills in the level of supervisory positions and what skills they lack so as to enhance employee commitment and identifying skills require to engender commitment from subordinate in achieving organisation’s objective. This study is conducted by interviewing 32 senior Human Resource Manager in organisation with over 100 staffs. The findings conclude that interpersonal skills are more important than any...
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...| MANAGEMENT RESEARCH / PROJECT DRS3023 RELATIONSHIP BETWEEN MANAGEMENT COMMUNICATION STYLE & ORGANIZATIONAL COMMITMENT WITH GENDER AS THE MODERATING FACTOR PROPOSAL FOR: MDM. DINA ABDUL RAZAK PREPARED BY: NORSYAFINAZ BINTI SHAH RIZAL THOMAS 012011110183 NURHASSAN BIN AZIZ 012011030529 MOHD NASRIQ BIN YAZID 012011030196 Submission date: [ 5-Jul-13 ] | Content | Page | | ABSTRACT (executive summary) | 3 | 1.0 | INTRODUCTIONBackground of studyProblem statement ObjectivesResearch questionScope of studyJustification of study | 4445556 | 2.0 | LITERATURE REVIEWManagement Communication StyleOrganizational CommitmentGender | 7788 | 3.0 | THEORETICAL FRAMEWORK & HYPOTHESISVariable relationshipTheoretical FrameworkHypothesis | 9999 | 4.0 | RESEARCH METHODOLOGYResearch ToolsSampling ProcedureData Collection Method | 10101010 | 5.0 | CONTRIBUTION OF RESEARCHExpected significant contributions to a new knowledgeExpected benefits to the country/society/organization | 1111 | 6.0 | TIME FRAME | 12 | 7.0 | BUDGET | 13 | 8.0 | CONCLUSION | 14 | 9.0 | REFERENCE | 15 | ABSTRACT Our purpose of this study is to add to the research of relationship between management communication style & organizational commitment with gender as moderator effect. We design this study to find out the impact of organizational commitment on employee performance. This study shall review what factors increases or decreases the organizational commitment and...
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... A STUDY ON HOW IIUM STUDENTS PERCEIVE THE 1 EFFECTIVENESS A study on how IIUM students perceive the effectiveness of extracurricular activities on building soft skills. ‘Izzati Khairunnisa Binti Nordin 1117368 Imraatul Farihah Binti Bunyamin 1110182 Department on Information Technology Kulliyyah of Information and Communication Technology International Islamic University Malaysia English for Academic Writing LE4000 Section 12 Supervisor: Madam Alina Fazilah Binti Fazi A STUDY ON HOW IIUM STUDENTS PERCEIVE THE EFFECTIVENESS OF EXTRACURRICULAR ACTIVITIES ON BUILDING SOFT SKILLS 2 A study on how IIUM students perceive the effectiveness of extracurricular activities on building soft skills. Being students, it is a must for them to take the advantage of all opportunities and experience a university life. Extracurricular activities are the platform for students to gain and sharpen university life. The research is designed to investigate effectiveness of extracurricular activities in building soft skills among IIUM undergraduates. Online questionnaires were used to collect data from 30 respondents who were randomly selected. This questionnaire was distributed to determine the frequency of students participates in extracurricular activities and to know ranking of soft skills acquired. The preliminary results show that about 26 respondents participated in extracurricular activities and all of respondents know the importance of soft skills in future...
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...Sexuality Article Summary 2 Exploring Relationships Among Communication, Sexual Satisfaction, and Marital Satisfaction Litzinger, S., and Gordon, K. C. (2005). Exploring relationships among communication, sexual satisfaction, and marital satisfaction. Journal of Sex and Marital Therapy, 31, 409-424. The purpose of the study conducted by S. Litzinger and K.C. Gordon was to study how sexual satisfaction and communication within a relationship influence each other, and how this influence contributes to the prediction of marital satisfaction. The effects of these constructs were studied both independently and jointly. The researchers hypothesized that strengths in one area would compensate for weaknesses in other areas and this compensation would result in greater overall marital satisfaction. According to Litzinger and Gordon (2005), “It has been demonstrated that communication behaviors and interaction patterns clearly are related to marital satisfaction; however, an examination of the literature indicates that communication skills in and of themselves are not the sole determinants of marital happiness” (p.410) There is a strong connection between communication and marital satisfaction, but the connection is complex and affected by other influences in the marriage. Research indicates that unhappy couples lack the skills necessary to communicate successfully. This lack of communication skills leads to emotional distancing and a withdrawal from communicating...
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