...Rich Baker International Marketing LCIE-48010.81 Kevin Kilcullin Chapter 5 Summary Consumer buying behavior is the buying behavior of final consumers, individuals and households who buy goods and services for personal consumption. The what, when, where, why and how is crucial in the marketing industry. They go hand and hand with market behavior (Boone). The history of consumer behavior in marketing seems `to be highly intertwined with the history of marketing thought. In the early fifties soon after WWII many managerial schools of marketing thought emerged. During this period unprecedented economic boom partly fueled up new product introductions. It generated such concepts as the four P’s of marketing, marketing mix, product differentiation and market segmentation.. It appear that each marketing era lids motivated specific types of consumer behavior research and there by shape its history with respect to the substantive body of knowledge research methodology as well as theory development. The purpose of consumer behavior is to understand and control the mind of the consumer. There are many elements of marketing behavior. For example, culture, consumer market, social class, personality, motive (drive), belief, attitudes and need recognition are just a few. As market become global it’s imperative for marketing professional to understand and cope with cross cultural or international consumer behavior. I expect global consumer behavior research and theory to become an...
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...CHAPTER EIGHTEEN Lecture Notes for Essentials of Marketing 14e For use only with Perreault/Cannon/McCarthy or Perreault/McCarthy texts. © 2014 McGraw-Hill Companies, Inc. McGraw-Hill/Irwin Multimedia Lecture Support Package to Accompany Essentials of Marketing Lecture Script 20-1 This slide refers to material on p. 499. Summary Overview This chapter concludes Essentials of Marketing by covering three broad concepts: 1) Evaluating marketing As indicated in Chapter 1, there are two levels of marketing: • the micro (managerial) level—concerns the marketing activities of an individual firm; and • the macro level—concerns how the whole marketing system works. 2) The key components of an innovative marketing plan. 3) Challenges facing marketers. Multimedia Lecture Support Package to Accompany Essentials of Marketing Lecture Script 20-2 This slide relates to material on p. 498. Summary Overview This chapter suggests that satisfaction and costs serve as criteria for evaluating the impact of marketing. Key Issues • A nation’s objectives affect the evaluation of marketing. • The social and economic objectives of a nation may differ depending on that nation’s socio-political structure. • Consumer satisfaction is the objective in the United States. • This objective is derived from a market-based economic system, and it implies that political freedom and economic freedom go hand in hand. • In the U. S., people have the right to live as they choose and to satisfy...
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...Abstract Graves Enterprises is a maker of consumer and commercial grade floor care products. The new vice president for Graves Enterprises is responsible for doubling sales in both the consumer and commercial markets within the next year. The new findings of an extensive research suggested that the target market is homeowners, females 29-59, with a household income of $75-$150K. Consumers and businesses use defined processes for making purchasing decisions. They are two different markets with different processes for making purchasing decisions. “Within the business world, the decision-making process—unlike that of the consumer—is marked by the inclusion of many people” (Weekly Lecture, 2009, p.3). This paper analyzes the summary created by the marketing directors of Graves Enterprises which covers the consumer purchasing behavior and business purchasing behavior as it relates to their perspective markets. You Decide Consumer Behavior Knowing what you do about consumer behavior and purchase patterns, as shared in our Kotler text, what are your thoughts about the Consumer Products Proposal? Will it work? Why or why not? It is important for Graves Enterprises to determine the wants and needs of the consumer market. Graves conducted primary and secondary research to determine the wants and needs of the targeted consumer market in hopes of doubling sales in the market. This is a new product line that is vulnerable without proper research. “Many new products that are launched...
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...EFM Academy – Summary: Essentials of contemporary management, Gareth R. Jones, Jennifer M. George / Marketing – Real People, Real Choices, Solomon / Marshall / Stuart Essentials of Contemporary Management Chapter 1 What is Management? – The Management Process Today Management is the planning, organizing, leading and controlling of human and other resources to achieve organizational goals efficiently and effectively Achieving high performance: a manger’s goal Organizational performance is a measure of how efficiently and effectively managers use resources to satisfy customers and achieve organizational goals. Efficiency is a measure of how well or how productively resources are used to achieve goals; o Organizations are efficient when the amount of input resources or the amount of time needed to produce a given output of goods or services is minimized Effectiveness is a measure of the appropriateness of the goals that managers have selected for the organization to pursue and of the degree to which the organization achieves its goals o Organizations are effective when appropriate goals are chosen and achieved High effectiveness Low efficiency A product that the customer want, but that is too expensive for them to buy A low-quality product that customers do not want High efficiency A product that customers want at a quality and price that they can afford A high-quality product that customers do not want - Low effectiveness Managerial Functions … are planning...
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...marketplace behaviors (e.g. in retail settings, online, post-purchase, etc.). • Research Analysis • Research Methodology • Research Planning • Segmentation strategy • Strategy formulation • Strategy implementation • The Marketing Mix • The role of culture, psychological • Value-based pricing OVERVIEW OF COURSE GRADING The grades earned for the course will be derived using City University of Seattle’s decimal grading system, based on the following: Overview of Required Assignments % of Final Grade Individual Paper: Consumer Behavior Theory and its Application to Effective Product Development 20% Individual Paper: Consumer Behavior and Motivation 20% Individual Paper: Identify and Illustrate How the Socio-cultural Environment Affects Consumer Purchasing Decisions 20% Team Project Paper and Slide Presentation: Consumer Behavior Research Plan 30% Instructor Determined Activities, Participation, and Discussions 10% TOTAL 100% SPECIFICS OF COURSE ASSIGNMENTS The instructor will provide grading rubrics that will provide more detail as to how this assignment will be graded. Individual Paper: Consumer Behavior Theory and its Application to Effective Product Development Students will write a paper and develop a slide presentation identifying, describing and assessing Consumer Behavior Theory models and examine, analyze and reflect on how Consumer Behavior contributes to and influences effective product development, the Marketing Mix and marketing strategy....
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...Summary outline Yolanda Bolden PSY/322 Yolanda's outline Consumer behavior is the study of values, beliefs and perception of consumers and what it takes to select, secure, dispose or services, products or ideas to satisfy consumer needs. Consumer behavior occurs when one is influences by coworkers, family, friends, society or loved ones. There is a study done to see how consumers decide on what they are going to buy. The market is more interested in product use, since it has an influence how product or items are positioned. Consumer traits play a big role on consumer behavior. It makes a consumer wonder what brand of a product to buy , what type of store to shop at, what store is appealing to the consumer and where and when to shop. Traits are what makes on person different than another person. Americans have been drinking more water since 2011, by about 11 gallons per person according to The Beverage Marketing Corporation. Consumers are trying to be healthier and are purchasing more water instead of soft drinks, sugary drinks etc. There has been an increase in the consumption of water by 6.2% in 2012, up from 2011. Most consumers say they drink a lot of water because that is what their parents gave them the most and they are trying to bring their children up the same way. They are trying to stay away from anything with sugar or caffeine in it. References International Bottle Water Association, Bottle Water Market. (2013), Retrieved from, http://www.bottledwater...
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...MKT 510 ASSIGNMENT 2 FACTOR AFFECTING MARKETING To purchase this visit here: http://www.activitymode.com/product/mkt-510-assignment-2-factor-affecting-marketing/ Contact us at: SUPPORT@ACTIVITYMODE.COM MKT 510 ASSIGNMENT 2 FACTOR AFFECTING MARKETING MKT 510 Assignment 2 - Factor Affecting Marketing Strategy- Walgreens Ibuprofen Go to a local store that sells store brands or off-brand consumer products. Choose any off-brand consumer product that you want to reposition into a national brand. To qualify as a product for this assignment, the consumer product should not be currently represented by an advertising campaign. (A quick Google search, as well as the absence of ads for the product in your daily life, is one way that you can verify a product’s lack of an associated major advertising campaign). For this assignment, you will be creating an advertising campaign to launch this off-brand product to national prominence. Determine whether you wish to mimic an existing advertising campaign or whether you wish to create a completely unique campaign altogether to launch the selected product. Go to the following pages of the United States’ Census Bureau’s Website and locate information regarding the market segment that the selected product is geared toward: American Fact Finder:http://factfinder2.census.gov/faces/nav/jsf/pages/searchresults.xhtml?refresh=t 2012 National Population Projections: Summary Tables:http://www.census.gov/population/projections/data/national/2012/summarytables...
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...Requirements For B7312- Cultural Marketing Access – Module I - Assignment 1 Spring II, 2013 For The Doctor of Business Administration Degree, D.B.A. David F. Black, B.A., M.B.A., C.D.P. Dr. Cliff Butler Argosy University/Seattle March 11, 2013 © Abstract This paper provides a summary review of B7312, Cultural Marketing Online Argosy Module I, a comparison of two different definitions of culture (Webster) (CARLA). An additional element of contrasting these two definitions is also provided. The overview provides discussion points for the classes of March 7th & 18th, 2013 or sooner as defined by Dr. Butler. Perspectives This paper is submitted in partial fulfillment of the B7312 Course Module I Assignment 1 for the Cultural Marketing Online Course Class on March 7, 2013, B7312, Spring II, 2013, Dr. Cliff Butler, AU-Seattle. Summary of Assignment This student is to write a talking-points paper for the selected definitions of culture as outlined in B7312 Cultural Marketing. After the two out of hundreds (Kluckholn) (CARLA) of cultural definitions are selected, this Doctoral candidate is to compare and contrast them. For this paper, the two selected definitions are from the Merriam-Webster Dictionary(Webster) and the University of Minnesota's Center for Research on Language Acquisition (CARLA). The review then concludes with a summary of perspectives discussed in...
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...Introduction This report discusses the impact of pricing, relationship management, prestige seeking consumer behavior on customer satisfaction. Specifically as it relates to formulating a marketing strategy focused on long-term customer relationship management. This thesis discusses the existing consumer knowledge dealing with aspects of pricing. The purpose of this thesis is to combine the concepts of existing research on impacts of pricing on customer satisfaction and studies, which examined entirely different aspects of customer satisfaction, and synthesize valuable new information. Objectives The objectives of the study can be summarized as follows: * Contribute to the emerging literature on pricing and consumption in examining and defining the key perceived values. * Interpret and expand existing consumer behavior models. * Generate a framework to help marketers to build and monitor the pricing of products. * Stimulate further research on pricing and customer satisfaction. Problem Statement How can mangers use various pricing strategies to build stable, long-term relationships with their customers? Pricing has a significant and broad impact on how consumers view and use products, However, it is more difficult to judge the effects that pricing has on product consumption. The relationship between pricing and consumption lies at the core of customer strategy. The extent to which a customer uses a product during a certain time period often determines...
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...1. Research Title: The impact of online marketing on the Polokwane Municipality businesses. 2. Introduction: With the heightened pace of technological changes, marketers have been forced to reinvent themselves very often to remain relevant. Consumers are increasingly connected to companies and their opinions are highly influential. Markets and supply chains have become complex and require more integration and alignment with the field of consumers (CMO Council, 2011, P10). Online and digital marketing has created a platform of engagement between businesses and the consumers. 3. Background of the study: The internet has led to the creation of a new breed of consumers who are more connected, informed and educated about purchases they make (Kaur, 2012, P1). Instant access to information means the power to influence purchase was shifted from sales to marketers. Marketing became the resource, tool and process through which consumers are reached and converted through valuable content. Consumers research on the web before they make a decision on what to purchase or not purchase. 4. Significance of the study: Strategy, marketing creativity and resources are vital for a marketing strategy to be successful. Technology is part of the resources needed. With the technological advances, especially changes taking place in the internet, the B2B consumers have increased bargaining power while the seller is side lined. This is a digital age and businesses have...
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...MKT 435 All Assignments FOR MORE CLASSES VISIT www.mkt435rank.com MKT 435 Week 1 Consumer Behavior and Marketing Paper MKT 435 Week 2 Porsche Case Study MKT 435 Week 3 Part I Consumer Behavior and Marketing Strategy MKT 435 Week 3 How Attitudes are Influenced MKT 435 Week 4 Part II Consumer and Behavior Marketing Strategy MKT 435 Week 4 Examine a Communication Tool MKT 435 Week 5 Final Consumer Behavior and Marketing Strategy MKT 435 Week 5 Consumer Decision Making Process Analysis --------------------------------------------------------------------------------------- MKT 435 Week 1 Consumer Behavior and Marketing Paper FOR MORE CLASSES VISIT www.mkt435rank.com Choose a company with which you are familiar. Prepare a 1,050- to 1,400-word paper in which the interrelationship between consumer behavior and marketing is discussed. Find three specific examples of the company’s marketing strategy and its relationship with consumer behavior. Examples may include mission/value statements, print advertising, website content, press releases, among others. Using these examples, what is your opinion of how the company uses the understanding of consumer behavior to create and implement its marketing strategy? Discuss each example you found using specific information. Include a screenshot or copy of the marketing pieces you examined. Format the paper consistent with APA standards. --------------------------------------------------------------------------- MKT 435...
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...4.705 Marketing Management Assignment Marketing Strategy For Research In Motion Table of Contents 1. Executive summary 3 2. Value Based Marketing Strategy 4 3. Marketing mix strategy 4 a) Product 5 b) Place 6 c) Price 6 d) Promotion 6 4. Driving forces of change in the mobile industry 7 5. Changes in Competitive Landscape 8 6. Understanding customer behavior 9 7. SWOT analysis 10 8. Recommended Marketing mix strategies for RIM 13 9. Target Market for Blackberry 14 10. References 15 Executive Summary Research In Motion (RIM) is one of the world’s leading manufacturer of wireless devices and also known for their smartphone and tablet range, Blackberry. It was found in 1984 by Mike Lazaidis in Canada. Initially RIM was in to wireless equipments until 1999 when they started creating Blackberry series. Blackberry is now widely used as a smartphone which is used mainly by corporate and business people. But it also attracts a broad range of users from teenagers to other professionals. It is widely available in many countries with offices operating around the world. Recent falling of stock has forced RIM to construct an all new market strategy in order to be in a highly competitive market. It has been analyzed that it is high time RIM should constitute a better marketing plan, which will focus mainly on Value based...
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...MRKT 5000 Midterm 2013 Webster University 1) What are the four variables of the marketing mix? Who controls the marketing mix variables? Explain briefly. Product, distribution, promotion, and price are what make up the mix, while the marketing managers are the ones who control the variables. It is their job to match the needs of the customers with the desired marketing mix, and it’s crucial for the marketing managers to look at their target group and decide the level each variable needs to be used to achieve maximum return on a product. 2) What are the key components of a marketing plan? List and describe each component briefly. The key components are the executive summary, environmental analysis, SWOT analysis, and the performance evaluation. Executive summary gives the reader a complete overview of the plan, and the environmental analysis gives information about the company’s current situation about the marketing environment, current objective and performances, and the target market. The SWOT analysis, which analyzes the company’s strengths, weaknesses, opportunities, and threats, is derived from the environmental analysis. The performance evaluation establishes the standards for how the results of the plan will be measured and evaluated. 3) Explain 3 of the 6 forces in the marketing environment. Competitive forces are ones that compete with other organizations for similar products; the competitive forces can include brand competitors, product competitors...
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...but already containsconscious and unconscious memories of product purchasingand usage.is positively correlated with impulse buying. | Author Name | Ganesh Iyer, David Soberman and J. Miguel Villas-Boas | Article Name | The Targeting of Advertising | Year | 2005 | Dependent Variable | Profits | Independent Variable | Advertising, Price and segmentation. | Sample Size | --------------------- | Exogenous Factors | Market environment | Endogenous Factors | Purchase timing, awareness and brand switching | Mediating/ Moderating variable | Attractiveness of advertisement. | Summary | - Major improvementsin the quality of consumer information and the growth of targeted media vehicles allow firms toprecisely target advertising to consumer segments within a market. This paper examines advertising strategywhen competing firms can target advertising to different groups of consumers within a market. | Article 3: Author Name | Advertising and Conspicuous Consumption | Article Name | Daniel Krähmer | Year...
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...Consumer Behavior 1. The individual difference variables that influenced my behavior. A product I frequently purchase is Nike's football shoes: The individual variables that influenced my behavior is "motivation". Actually, I may be influenced by an advertisement on television sowing a sports hero using the product. This picture remains in my mind even when I am not thinking about hero. I may want to copy the football star by using the product and so choose it. At other times, I buy products to get the attention of other people. A particular car, for example, might be chosen because I am trying to prove that I am rich, attractive, and exciting. Other purchases are for pleasure rather than need. Tickets to baseball game or to a dock concert are examples of this kind of "motivation" inducement, or reason for buying. Of course, need remains the most important reason for buying something. Food is a real need, but what about the sugarcoated breakfast food advertised on television? It is neither necessary nor nutritious. What causes or motivates me to buy this product? Most likely it is a "motivation" inducement. Marketers are interested in motivation when this motivation relates to purchasing behavior. This behavior relates to the motive for wishing to possess the goods or services in question, and it has been termed ‘goal-related behavior’. For a motive to exist there must be a corresponding need. Motives like hunger, thirst, warmth and shelter are physiological...
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