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Survivor Syndrome

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Table of Contents Question 1 2 Introduction 2 Reactions to frustration 2 Analysis of organisational behaviour 3 Question 2 4 Question 3 5 Introduction 5 What is survivor syndrome? 5

Question 1
Give an overview of the frustration model and how it can be used to analyse organisational behaviour
Introduction
Frustration occurs when a motivated drive is blocked before a person reaches a desired goal. The barrier may either be overt (outward, or physical) or covert (inward, or mental-socio-psychological). Overt acts might include strikes, work slowdowns, grievances, or lawsuits. Covert acts would include sabotage, secret withholding of output and stealing of organisational property. A smooth progression of the need-driven incentive motivational cycle and fulfilment of one’s expectations do not always occur in reality. There are some difficulties and barriers that do not let a person achieve his goals and so they lead to frustration.
The frustration model can be useful in the analysis of not only behaviour in general but also specific aspects of on-the-job behaviour as illustrated by. 12e in the model below F. Luthans (2011), Oganisational Behavior:
Need Drive Goal/
(deficiency) (deficiency with direction incentives reduction of with direction) Barrier the drives and fulfilment (1) Overt deficiencies) (2) Covert Frustration Defence mechanisms (1) Aggression (2) Withdrawal (3) Fixation (4) Compromise Reactions to frustration
Frustration may lead to a negative emotional state. These reactions to frustration can cause organisations dysfunctions associated with aggression, withdrawal, fixation and compromise. The frustration model can be useful in analysing the specific aspects of on-the-job behaviour, e.g. theft of company property and violence which could be a result of

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