...What is Strategy? 何谓战略管理? 商界及管理学对战略的理解很多。西方管理学把战略分成四方面-1) 战略管理(Strategic Management)以策划(plan)和流程(process)为导向;2) 战略布局(Strategic Positioning)以定位(positioning)和格局(pattern)为导向;3) 战略导航(Strategic Navigation)以商业角度(perspective)和程序(procedure)为导向;4) 战略战术(Strategic Tactics)以博弈(play and ploy)为导向。 英文词“Strategy”(战略)来自希腊动词“Stratego”- 意思是策划如何有效的利用资源去毁灭敌人 (which mean to plan the destruction of one’s enemies through effective use of resources) 古往今来,从秦始皇到三国到新中国,战略都离不开资源和竞争。所以要理解商业战略,就要理解资源及竞争所形成的利益关系。战略考虑到资源是有限的,要获得这资源的竞争却是多方的。所以战略就是有关如何最有效的利用自身有限的资源,比竞争对手更好的去获取更多要获得的资源。管理却是牵涉到要如何有效的去控制和影响资源,让自身的资源发挥去获取更多外在的资源。这样去理解,战略管理就是有关企业如何比竞争更好的去争取,控制或影响更多关键的资源来发展企业。更关键的是,企业不能只单单从近身的环境去考虑。特别是当企业在产业链里的利益地位逐渐提升后,更加要从整个产业链的利益关系去考虑所要获得,所要控制或影响最起做用的资源。当市场竞争到了一定的阶段,企业更不应只局限于现处的产业链,还需考虑到未来可能会影响到现有产业链的相关产业链,而这需要灵敏的商业嗅觉和卓越的商业智慧。判断的正确与否关乎企业安危,如果判断准确,可能会扭转乾坤,反之则可能会一蹶不振。近期柯达、任天堂和苹果等的案例,都是基于跨产业链的影响,或倒闭,或辉煌。 成功的战略管理不单是仅仅获取所在产业链的关键资源而发展,更重要的是依托强大的杠杆平台来实现跨越式的发展。短期平台的建设,目的是获取更多的资源来建设更大的平台,而这个平台是跨产业链的平台。中国海尔的成功借助于冰箱业务平台的杠杆作用,建立起今天的多业务平台。类似成功的案例是美国的苹果,依托于个人电脑硬件和软件相结合的平台,建立起今天庞大的移动音乐、娱乐、手机以及平板电脑的平台。 战略管理也不能只考虑产业链现状的资源,更重要的是需要预测往后资源及资源本身的变化,以获取产业链里未来的关键资源。产业链的资源影响力和关键性不处于静态,它会因时间和环境的变动,改变产业链里不同资源的影响力及其之间的利益关系。资源不断的变化在于不同的行业性质,不同的产业链阶段,不同的地域环境及环境的变化。有些变化是可预测的,但很多变化却无法去确定预测或做准确的假设,特别是当外在的环境是处于快速变化的情况之下。好的战略管理是要不断的回顾,是要有智慧的去调整之前所做的预测假设及战略措施。但当企业规模越庞大,旗下所控制的资源越多,在行业里扮演的角色越重要时,随意随时的变动战略方向所导致的后果可能极其严重。企业领导有需时时刻刻关注战略管理,要能以开放的智慧掌握好信息及分析,要能客观的判断好产业链未来的局势,要能勇敢执着的规划好布局去做好战略管理。 所谓资源,特别是自然资源是指在一定时期、地点条件下能够产生经济价值。资源主要分有形及无形。多数会更注重有形资源,但往往特别在商界里无形资源更有价值。如关系,...
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...Management and Organization Review 5:1 75–89 doi: 10.1111/j.1740-8784.2008.00137.x The Future of Chinese Management Research: Rigour and Relevance Redux Mary Ann Von Glinow1 and Mary B. Teagarden2 1 Florida International University, USA, and 2Thunderbird School of Global Management, USA ABSTRACT We use the parable of the blind men and the elephant to suggest that Barney and Zhang (2009) and Whetten (2009) analogously touch on only a part of the Chinese management research puzzle. Their analyses remind us of many attempts at anchoring the research purpose – etic versus emic approaches, exploration versus exploitation approaches, rigor versus relevance scenarios – touched on by the many commentators in this issue. We suggest researchers first answer the ‘purpose’ questions before embarking on the research design. The research design should fit the purpose of the knowledge, which is either to improve the performance of Chinese organizations (meeting the relevance criterion) or to replicate, extend or refine a theory developed in the US (meeting the rigour criterion). We believe the strength of applied management research allows us to create knowledge that can meet the criteria of both rigour and relevance. We support the use of academic international research teams and dialectic debate as tools to move the field of Chinese management research forward. KEYWORDS context, polycontextuality, relevance, research team, rigour It was six men of Indostan To learning much...
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...Running head: Management of Diverse Workforce by Chinese-based Company Term Project Management of Diverse Workforce by Chinese-base Company Prepared by Yuyi Wang For Professor C.E. Reese In partial fulfillment of the requirements for BUS 673-Managerial Writing & Reporting School of Business/ Graduate studies St. Thomas University Miami Gardens, Florida Term A6/ Fall 2011 10/11/11 Table of Contents Term Project 1 Management of Diverse Workforce 2 1. Introduction 2 a) Objective 2 b) Organization of text 3 2. What is Diverse Workforce? 4 a) The definition of Workforce Diversity 4 b) Diverse Workforce in Chinese-based companies 5 3. The history of Workforce Diversity in Chinese-based companies 6 4. Management of workforce relationships by Chinese-based companies 7 5. Issues we are facing 13 Answers to the issues 16 References 20 Management of Diverse Workforce By Chinese-based Company 1. Introduction a) Objective In recent years, because of the greater level of industry segments, commercial links between different countries such as China, United States and European countries have become closer and closer. As the result of this development, many companies have changed their attentions. These companies have become more interesting in the international business. Owning to this growth of interest, many multinational corporations have been created. Once a multinational corporation has been founded, this company is going...
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...International Journal of Manpower 17,4/5 76 Sources of diversity and the challenge before human resource management in India C.S. Venkata Ratnam and V. Chandra International Management Institute, New Delhi, India Introduction The common refrain about India is that “it is such a diverse country whatever you say of it, the opposite is equally true”. “In India”, Stern (1993) observes, you will find “a society that has, like Europe’s, the diversities of a continent and the unities of a civilization”. Such is the measure of the magnitude of the nature of diversity in Indian society whose features Indian industry had inherited. Societal diversity is not an unmixed blessing for corporations and their management. It is argued that in India, generally speaking, the weaknesses of societal diversity such as caste, for instance, are superimposed on its business and industrial organizations and exacerbated. The marketplace and workforce in India are becoming more diverse every day. In fact, workplace diversity is considered a major challenge and opportunity for human resource management. It makes integration both difficult and easy depending on how diversity is viewed and used. The sources of diversity and its uses make a difference to what it means and how it impinges on organizational purpose and human behaviour at the workplace and beyond. Workplace diversity in India may have been partly inherited from centuries of customs and practices, partly imposed from colonial heritage and...
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...CHAPTER ONE: INTRODUCTION OF RESEARCH PROBLEM 1.2 Research problem definition The first part will analyze parking environment with PEST model (Political, Economical, Social and Technological) in China and particular circumstances around airports, and then indicating the dramatic development of airline industry. According to these two factors, the research problem will be defined, aiming to reduce and resolve the adverse effects of the current problems. (用不用说具体的问题) 1.2.1 Chinese Parking environment: In China: Political: "The government often focuses on the dynamic transportation, or traffic rules, but ignore the static transportation or parking" said Ren Bomiao, director of the China Heavy Machinery Association's Parking Facility Committee (2006). Even though some big cities have proposed some solutions of parking problems, such as construction the parking lots, formulating various charging policies and parking standardization (Wu, 1999). There are also some defects in the terms of legislating and supervision of the regulations. Firstly, some regulations are not specific and detailed enough in different parking areas such as hospital, shopping mall, train station, especially airports. Secondly, the enforcement of the traffic law may be not strict and tough enough. Economical: China is now the world’s third largest automotive producer and the second largest consumer (Tong, 2010). According to the released data by China’s NBS (National Bureau of Statistics) in...
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...Operations management is about the transformation of production and operational inputs into outputs, that when distributed meet the needs of the customer. One problem from accepting the Chinese department stores order is a risk of a fall in product quality the department store wanted a large order of an ‘exclusive range of products’. In the Chinese factory in 2010, the percentage of defective products had risen to 7.5% compared to 5% in the UK factories in 2005, an increase of 50%. This can be seen as a significant problem as there is a larger than previous risk of poor quality products which would go against the Chinese stores specification of an ‘exclusive range of products’ and could damage the relationship between the store and Burkinshaw. It could also result in no more orders from the store due to a lack of trust and reliability. Another problem of accepting the offer would be the rise in cost levels due to the large order of the products related and diseconomies of scale. In the Chinese factory in 2010 the total output had increased to 10 million units compared to the UK factory total of 6 million in 2005, an increase of 4 million. This can be seen as a problem for the business as due to the move to China there has been a significant increase in costs. Such as the marketing budget rising from £15million to £25million from 2005 to 2010. This therefore suggests that the business will have to find an acceptable balance between the quality of their produced products...
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...Most ethnic Chinese share a common Confucian legacy with the Japanese and Koreans, but the way the Asian Chinese run their organizations, differs from them. The unique way that the Chinese business system operates is known as ‘overseas Chinese management’ (Petzall, Abbott & Timo 2007). Although both the Japanese and Koreans and the Asian Chinese are collectivist, community is more important to the former, while family ties and ‘guanxi’ are more significant to the latter (Petzall, Abbott & Timo 2007). ‘Guanxi’ is a special relationship between two individuals due to the existence of particularistic ties who are obliged to maintain a long-term relationship with mutual commitment and loyalty (Chen & Chen 2004). Overseas Chinese management is practiced by ethnic Chinese nationals in Singapore, Malaysia, Hong Kong, and other Asian countries who run their own businesses. According to Petzall, Abbott and Timo (2007), these traditional Chinese family firms are usually small-scaled businesses that employ no more than 200 people. Being small-scaled, there is little need for labour specialization and a high degree of structure and formality within the organization. Thus, there are few rules and standard procedures and low files and records in such small family businesses. Although there is no clear hierarchy of authority, the assumed important positions like owners, executives and managerial roles are held by family members and by others who have that special ‘guanxi’. Decision-making...
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...International Journal of Business and Management December, 2008 An Analysis of Business Challenges Faced by Foreign Multinationals Operating the Chinese Market Jianlian Wu International Management, University of Nottingham Ningbo 315100, China E-Mail: zlixcwj1@nottingham.edu.cn, qqnamei@163.com Abstract China’s rapid economic growth has presented numerous opportunities and challenges for foreign firms there. Many large corporations have established a China centre to coordinate and control their operations in the country. As firms have increased their presence in China, their concerns are increasingly focused on implementing successful management practices and strategies. This article describes the challenges and difficulties that multinational companies faced in Chinese market. It analyses roles played by the human resource function in these China, culture differences, social environment and other factors. Keywords: Challenge, Multinationals, Chinese market 1. Introduction Over the last few decades, the process of globalization has created unprecedented opportunities for global business investment and trade. Many multinational companies are attempting to expand their business international by many entry strategies such as joint venture and subsidiary. While China, with over 1.3 billion population and 9.6 million square kilometers (China Popin, 2008) has become a valuable land for foreign multinational companies. They try to enter the Chinese market by using many different...
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...International Journal of Business and Management December, 2008 An Analysis of Business Challenges Faced by Foreign Multinationals Operating the Chinese Market Jianlian Wu International Management, University of Nottingham Ningbo 315100, China E-Mail: zlixcwj1@nottingham.edu.cn, qqnamei@163.com Abstract China’s rapid economic growth has presented numerous opportunities and challenges for foreign firms there. Many large corporations have established a China centre to coordinate and control their operations in the country. As firms have increased their presence in China, their concerns are increasingly focused on implementing successful management practices and strategies. This article describes the challenges and difficulties that multinational companies faced in Chinese market. It analyses roles played by the human resource function in these China, culture differences, social environment and other factors. Keywords: Challenge, Multinationals, Chinese market 1. Introduction Over the last few decades, the process of globalization has created unprecedented opportunities for global business investment and trade. Many multinational companies are attempting to expand their business international by many entry strategies such as joint venture and subsidiary. While China, with over 1.3 billion population and 9.6 million square kilometers (China Popin, 2008) has become a valuable land for foreign multinational companies. They try to enter the Chinese market by using many different...
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...2 Management style 3 Staff behaviors 3 Communication systems 4 3. Conceptual framework 4 4. Data and Analysis 5 Management style 5 Staff behaviors 7 Communication System 8 5. Managers embarking upon the issues 11 6. Conclusion 11 7. Recommendations 12 8. Personal Experience 12 References 14 Appendix 16 Low vs. high power distance 16 Individualism vs. collectivism 16 Masculinity vs. femininity 16 Long vs. short term orientation 16 1. Introduction Businesses in these times of rapid growth are experiencing globalization and economic development that tends them to expand and grow at international level (Bennis and Nanus, 1985). For the expansion of the business at international level, firms tend to exchange their cultures and during the exchange conflict is natural to arise as the minds of people in different areas differ greatly. Due to the advancement in technology, physical barriers affecting the expansion of the business internationally have been overcome but there exist a number of cultural barriers thereby complicating the cross-cultural management for the managers (Adler and Graham 1989 referring Mishler; 1965, p.517). This study focuses on the cross-cultural management of two companies’ i.e. a Swedish company and its subsidiary in China. The two companies have entirely different cultures and therefore they are facing difficulties in exchanging the cultures (Martinsons & Hempel, 1998). The differences in management styles...
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...Traditional Management Styles of the United States versus China Abstract Chinese and Western management styles have varied greatly for many years, but are now beginning to merge. With more and more Western companies opening offices in China, managers are using hybrid styles of management. The combining of Chinese and Western styles of management have helped both companies and managers to become successful. This is due to the positive manager-employee relationships that develop and lead to high job satisfaction. Chinese managers are creating strong relationships and social networks not only within their company, but with other mangers working at different companies throughout the world. Companies that open offices in China often use expatriates to manage employees and set the corporate culture. When using expatriates, companies want to ensure that the very best are sent to work in China. These managers are able to build strong relationships and interact within the Chinese culture and with Chinese managers. The development of combined management styles is what has helped China to become the world’s leader in the current market setting. Traditional Management Styles of the United States versus China Introduction In recent decades, the rapid economic development of Asia is one of the most important events in history. This development continues today, and there is every reason to anticipate that it will continue indefinitely, unless derailed by possible but unlikely...
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...Cross Cultural Communication in Multinational Firms --- A Case Study of Swedish Company and its Subsidiary in China Abstract In times of rapid growth, both in terms of economic development and globalization, an increasing number of firms extend their businesses abroad. A subsequent challenge of this development is the managerial implications of cross-cultural management. This study employs a qualitative approach in a single case study of Swedish company and its subsidiary in China. After reviewing the previous studies, the authors summarize the differences of management style, staff behaviors and communication system in different culture context and find the barriers of cross cultural communication in multinational firms. The findings of this study indicate that the barriers of communication come from the national culture’s influence on the work place and behaviors of people with different identity. Moreover, culture also influences people’s way of thinking and behaving and result in different understandings toward vision and purposes of firms. Key words: cross cultural, communication, multinational firms, management style, staff behavior Prelude It is 9:00 a.m. on Monday in Sweden. The Technical product manager of company X sent an email about the new design of the product to its subsidiary company in China. He would like to have a production ready model of the new design by Friday when he flies to China. An email came on Thursday saying that there was a 1mm error of the...
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...Vol. 3, No. 7 International Journal of Business and Management A Study on the Trans-Culture Management of International Hotel in China Chunwei Li Hotel Management, TUC-FIU Cooperative School, Tianjin University of Commerce Tianjin 300134, China E-mail: chunweifiu@yahoo.com Abstract Along with the integration process of global economy, cultural conflicts gains more and more attentions. After China’s entry to WTO, China economy is involved in world economy further. More and more international companies enter China. However, they encounter with an overall cultural impact. Trans-culture conflicts have already become a problem for international groups. Teams with different cultural beliefs challenge the effectiveness of traditional management theories. Differences between Chinese culture and western culture affect international groups’ management significantly. Trans-culture management gains attentions from international groups more and more. Therefore, it is meaningful to research this issue. This paper selects the international hotel industry in China as a subject to study the trans-culture conflict phenomenon with the hope of achieving effective trans-culture management. Keywords: International hotel group, Trans-culture management 1. Analyze the effect of culture from different levels of international hotel group 1.1 Founders Many companies have their “heroes”. Wilkins defines these people as “living or passing, real or virtual men who are models of behaviors in companies...
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...Roaring Dragon Hotel: Good Management Qualities Executive Summary This proposal provides a detailed analysis on the good management qualities of organization. The proposal addresses problems and challenges faced by management due to difference in culture. Roaring Dragon Hotel (RDH) was state owned hotel in southern part of China and guanxi was integral part of RDH and its business. RDH was facing a tough competition from its competitors who had more westernized corporate oriented culture. The main issues of RDH management responsibilities; understating the different culture, employees, customers, market trends and effectively executing the good management qualities are addressed in the proposal. By understanding and acclimatizing to the different cultures is the new way to develop management skills effectively is suggested. This method eliminates any unwanted miscommunications within the team and provides a platform to understand the how employee works in different cultures and thereby increasing the productivity of the organization. Introduction: RDH & Guanxi Roaring Dragon Hotel (RDH) was one of the most famous and esteemed three star hotels in the southern part of china in 1960’s. It was considered as the state owned enterprise (SOE). RDH was famous for its Guanxi practice. The business basically depended on the connections...
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...Research and Development 14 Manufacturing/Operations 15 Organizational Structure 16 Risk recognition and risk reduction strategies 16 Financial summaries, assumptions and scenarios 17 Financial details 17 Sensitivity and Scenario Analysis 17 Pro-forma financial statements 18 The Deal – the Ask and the Offer 19 References 19 Introduction Executive Summary Green Leaf Restaurant is a charming modern day Chinese restaurant located in Chermside, north of Brisbane, Queensland, Australia. Chermside is a key destination on the Queensland proposed ‘Northern Busway’ and home to the largest shopping center in Queensland. It is also the third largest shopping center in Australia containing a 4 storey shopping mall and a 16 screen cinema complex. The Westfield shopping center also houses the only Apple store in Australia thus it attracts a large number of people to Chermside. Owing to its 24 hour service delivery to its customers, the Westfield Shopping Centre attracts more customers who work during night hours, and this will create more market for the Chinese foods. The enchanted facility will target a number of groups which include: middle aged people who visit the movies and the shopping malls, people working in the many...
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