...Chapter 1: - E-Banking [pic] ➢ 1.1 Introduction of E-Banking ➢ 1.2 Meaning of E-Banking ➢ 1.3 Functions of E-Banking ➢ 1.4 Types of E-Banking ➢ 1.5 Advantages of E-Banking ➢ 1.6 Limitations of E-Banking 1. Introduction of E-Banking: - The acceleration in technology has produced an extraordinary effect upon our economy in general has had a particularly profound impact in expanding the scope and utility of financial products over the last ten years. Information technology has made possible the creation, valuation, and exchange of complex financial products on a global basis and even that just in recent years. Derivatives are obviously the most evident of the many products that technology has inspired, but the substantial increase in our calculation has permitted a variety of other products and, most beneficially, new ways to unbundled risk. What is really quite extraordinary is that there is no sign that this process of acceleration in financial technology is approaching an end. We are moving at an exceptionally rapid pace, fueled not only by the enhanced mathematical applications produced by our ever rising computing capabilities but also by our expanding telecommunications capabilities and the associated substantial broadening of our markets. All the new financial products that have been created in recent years contribute...
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...Introduction Background Online Banking or Electronic Banking is a new but emerging technique in Bangladesh. it has not been long time that the banking sector of Bangladesh adopted automation but the positive thing is the speed of transformation that means the change is happening so fast and Bangladesh is adopting the modern method of banking appropriately. Since it has been launched, online banking is getting more and more popular. Online banking pioneers in Bangladesh are the multinational banks but other local banks (both the public and private) followed the trend almost in a paralleled way. A number of private as well as local banks are going online now considering the demand and necessity of fast banking. Online banking not only provides banking facility for 24 hours, moreover it helps countries to get attached with one another and helps to advance in trade and commerce. It actually helps to be interlinked, to go global and to stay updated with the current money and asset management techniques. The online banking is also referred as Electronic banking or Internet banking. As the world is going global so people from different countries are now getting engaged in business and other activities thus they now need very fast and easy access to bank accounts to fulfill the exchange formalities. In Bangladesh many banks have adopted online banking, these banks are HSBC, SCB, Citi Bank NA, Dutch Bangla Bank, City Bank, Bank Asia, Eastern Bank, Jamuna Bank, UCBL, AB Bank etc. All of...
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...Cover Page Unit Number: 2 Unit Name: Business Skills for E-commerce Student’s Name: Kiran Balraj Learner’s Edexcel number: GD62728 Lecturer Name: Keisha Winter School: School Of Business and Computer Science Ltd Table of contents Contents Cover Page 1 Table of contents 2 Market Potential for E-Commerce 4 Payment Systems, Security and Legislation. 7 Market Potential for E-Commerce a) 1. Competitor’s marketing strategies The way in which competitors conduct their marketing can provide pacesetters with insight on how to improve or differ from them. For example if they are using pay-per-click advertising methods on their e-commerce site then you can assume they are doing well enough to sustain this method of advertising, but they may be missing an active affiliate program which is where you reward a visitor or consumer who refer a sale to your website. Pacesetter can then implement this method making them unique and attracting more visitor and potential customers. 2. Competitor’s promotional forms What can you learn from their advertising methods, are there any new channels to promote your products? 3. Competitor’s customer base What do the customers see as an advantage to purchasing there and what do they see as a weakness and strength of the competitor There might be a group of customers being ignored by competitors that could be targeted profitably. Knowing your competitors' strengths...
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...4.1 ELECTRONİC PAYMENT SYSTEMS (EPS) Issues of trust and acceptance play a more significant role in the e-commerce world than in traditional businesses as far as payment systems are concerned. Traditionally, a customer sees a product, examines it, and then pays for it by cash, check, or credit card (Figure 4.1). In the e-commerce world, in most cases the customer does not actually see the concrete product at the time of transaction, and the method of payment is performed electronically. Figure 4.1 Traditional payment scheme EPSs enable a customer to pay for the goods and services online by using integrated hardware and software systems. The main objectives of EPS are to increase efficiency, improve security, and enhance customer convenience and ease of use. Although these systems are in their immaturity, some significant development has been made. There are several methods and tools that can be used to enable EPS implementation (Figure 4.2) Figure 4.2 Electronic payment scheme While customers pay for goods/services by cash, check, or credit cards in conventional businesses, online buyers may use one of the following EPSs to pay for products/services purchased online: • • • • • • • • • Electronic funds transfer (EFT): EFT involves electronic transfer of money by financial institutions. Payment cards : They contain stored financial value that can be transferred from the customer's computer to the businessman's computer. Credit cards : They are the most popular...
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...2014). This stage began with early secondary research of the market and indicated that such a product did not exist in the credit services industry. Starbucks went on to explore possible partners by approaching major card service companies. It conducted interviews with bank executives, visited call centers; even listened in on phone calls to learn how each resolved customer credit card problems. Through exploration researchers develop concepts more clearly, establish priorities, develop operational definitions, and improve the final research design. * After Starbuck identified their perfect partners, stage two was conducting focus groups. They tested the idea of a dual functionality card with four focus groups, using the services of an independent moderator. The focus groups involved two major groups of Starbucks customers who owned a credit card: those who used the Starbucks Card and those who did not. The data obtained from the focus groups proved to be extremely helpful. In exploratory research, the qualitative data that focus groups produce may be used for enriching all levels of research questions and hypotheses and comparing the effectiveness of design options (Cooper & Schindler, 2014). This was definitely true for this case. “The focus groups helped us refine the concept, and define what might comprise the ‘surprise and delight’ features of the card,” explains Gupta. “We learned that the concept of dual functionality was difficult for some to grasp. * The focus groups...
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...enabling information to flow as needed, and delivering enterprise agility. This is a case study from ING Card, a division of the ING Group, member of the Jericho Forum of The Open Group. It describes the first phase of their SOA implementation, with services that are hard-wired rather than dynamically discoverable. It illustrates how even this stage of SOA can deliver real business agility, and contains some interesting lessons for SOA implementation. The case study was written by Alcedo Coenen. Alcedo has built his experience in IT since 1987, although he originally graduated in musicology in 1986. He has been working as programmer, information analyst, and since 1997 as (information) architect for ING and other companies in the Netherlands. Within ING Alcedo has been working on multi-channel architecture, a global SOA for ING Europe, a credit card system and on knowledge systems. Recently he has established a working group on the Business Rules Approach, producing articles and presentations for several architecture conferences and meetings. Open Group SOA Case Study http://www.opengroup.org Open Group SOA Case Study SOA Agility in Practice Service orientation within one application1 Alcedo Coenen alcedo.coenen@gmail.com ING Card2 built an application for its customer base that enables it to link to new websites, implement new product features, and maintain credit scoring rules, easily and quickly. It achieved this by applying three construction principles, one of...
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...Solutions Manual to accompany Accounting Information Systems 4e Brett Considine, Alison Parkes, Karin Olesen, Yvette Blount & Derek Speer by Alison Parkes John Wiley & Sons Australia, Ltd 2013 Chapter 9: Transaction cycle – the revenue cycle Discussion Questions 9.1 Brisbane Ltd has always had a strategy of product differentiation; that is, providing high quality products and extracting a price premium from the market. During the recent economic downturn, Brisbane Ltd has seen its customer base diminish and has decided to move strategically to a cost leadership strategy, that is, to try to sell more products at a lower price. (a) What are the implications of this strategy change for the revenue cycle? (LO1). This strategy change will have big implications for the revenue cycle, which is fundamentally driven by the level of sales. All existing policies and procedures will be geared around volume, pricing and quality targets flowing from the product differentiation (high price / high quality) strategy. To move to a cost leadership (high volume / low price) strategy requires revisiting and realigning existing policies and procedures. (b) What changes would you expect to see in the revenue cycle? (LO4). Assessing changes in the order of the processes in the revenue cycle: 1.1 The inventory check would be performed as described however the policy relating to tolerances on inventory decisions may alter, allowing Brisbane Ltd to...
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...customers with ties to Australia and New Zealand. While most of these Westpac Institutional Bank operations are headquartered in Singapore to cover the continent, the geographic footprint has continued to expand, incorporating Shanghai and Hong Kong Branches in China and Representative Offices in Mumbai, Jakarta and Beijing. (Westpac Group, 2011, Westpac History, 07-06-2011, URL: ) While Westpac began to seriously look at the Asian market by 2005, it was only through the form of corporate banking and as they have positioned themselves as a prestigious leader with good earnings. The challenge is how to maximise the earnings and win the entire customer’s business in the Asia pacific region. Westpac’s strategy believes personal and business credit cards could be the necessary vehicle to drive them towards the goal of potential earning growth. There are several unanswered questions that could impact the decision of going...
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...What is E-banking? .Online banking or Internet banking . In simple terms it does not involve any physical exchange of money, but it’s all done electronically, from one account to another, using the Internet. . From a personal computer, customers can access their bank account information, and perform many banking functions, like transferring money, making a loan payment Once they register themselves on a bank website, they can view .Their accounts, credit card & home loan balances * Accrued interest, fees and taxes * .Transaction details of each account Pay bills . Transfer funds to third party accounts which you nominate . Open a deposit right from the terminal you are sitting at. . However, till now Internet services in Bangladesh only allows for a minimum level of interactivity such as . Answering e-mail queries . Feedback forms . Articles asking for readers’ opinion at the end .An accountholder, armed with a password, can use the Net to order a cheque book, stop payment of a cheque and spot the balance and individual operations in the account and transfer funds. E- Banking Services and Products E banking products and services can includes wholesale products for corporate customers as well as retail and fiduciary products for individual customers. Ultimately the products and services obtained through internet banking may mirror products and services offered through other bank...
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...Mastering Teacher Leadership Read the case study Mastering Teacher Leadership. Answer questions 1 and 2 at the end of the case study. 1. Build the management-research question hierarchy for this opportunity. Research question hierarchy 1) Management Dilemma- Due to the large number of University’s within the area raises concern if developing another Master’s program would be successful. 2) Management Question- Would creating a new Masters of Arts degree program for Wittenberg University be beneficial to the school and the surrounding communities? 3) Research Questions- What are the needs of the various school districts? How can these needs be implemented and focused into Wittenberg University Masters of Arts program? What are the desired steps to develop an effective educational program? 4) Investigative Questions- Is there a demand for another Master’s of Arts program in the area? 5) Measurement Questions- How many teachers needing to receive their master’s degree would consider this program for their continual education? 2. Evaluate the appropriateness of the exploratory stage of the research design. This particular case used a communicative research design. By using focus groups consisting of local educational professionals and a mailed survey the University was able to collect the required data. The focus group narrowed in on the elements needed to build a strong program and determined the likelihood of its success. The distribution of the survey was a cost effective...
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...2A1. E-Commerce Solutions John’s new online business, Recycledgolfballs.com, will need to include online payment options. Building an online business requires multiple payment options to help your local customer, to the international buyer paying with multiple different currencies. Recycledgolfballs.com now takes credit cards, PayPal, e-checks, and is now offering gift cards. John’s new payment options come with securing and making your customer feel safe. With the addition of new payment options John will also feature one of the most essential e-commerce tools, the shopping cart. Credit card selections for an online business are essential to make shopping convenient, and allowing for stress-free transactions for every customers. Taking credit cards require you to obtain an account and to set up your gateway and payment processor. The gateway and the payment processor are the security and the financial protection for John’s new business. Credit card payments allow for a diverse customer base and help attract customers looking for a secure transaction. Address verification (AVS) is used when an order is received, the street address that’s on file with the credit card company is matched to the billing address the customer gives you with an order. The final safekeeping method is card code verification (CCV). Customers must enter both a credit card number and a special three-digit code (the number is on the back of the card). Security is of the utmost importance, so avoiding...
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...MARKET SEGMENTATION: ADVIEWS ONLINE & LOWE’S CONSUMER CREDIT CARD MARKET SEGMENTATION: ADVIEWS ONLINE & LOWE’S CONSUMER CREDIT CARD To segment the market for the products - Nielsen Adviews online and Lowes Consumer credit card- using the segmentation basis on business-to-business and business-to-consumer market. Vijay Kumar Poomalai Student # 119000715 School of business and management Aberystwyth University vkp@aber.ac.uk TABLE OF CONTENTS 2 ASSUMPTIONS 2 2.1 ADVIEWS ONLINE 2 2.2 LOWE’S CONSUMER CREDIT CARD 2 3 INTRODUCTION 2 3.1 ADVIEWS ONLINE 2 3.2 LOWE’S CONSUMER CREDIT CARD 4 4 MARKET SEGMENTATION: ADVIEWS ONLINE 4 4.1 Organization Characteristics 5 4.2 Customer Characteristics 7 5 MARKET SEGMENTATION: LOWE’S CONSUMER CREDIT CARD 9 5.1 Profile Criteria 9 5.2 Psychological Criteria 10 5.3 Behavioural Criteria 11 6 CONCLUSION 12 6.1 ADVIEWS ONLINE 12 6.2 LOWE’S CONSUMER CREDIT CARD 12 7 RECOMMENDATIONS 12 7.1 ADVIEWS ONLINE 12 7.2 LOWE’S CONSUMER CREDIT CARD 13 8 REFERENCES 14 9 APPENDIX 15 ASSUMPTIONS Following are the assumptions based on which this report has been created. The product are not analysed or described exactly as it is in the field and the description on these products may have some variations. Note: The products that are mentioned in this document do not represent the real products. ADVIEWS ONLINE * Not all the features that are supported in this application...
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...……………………………………………………………………………………………………1 Objective of the report: ………………………………………………………………………………………………..2 Limitation of the report: ……………………………………………………………………………………………….2 Methodology: ………………………………………………………..………………………………………………………2 Management information system: ………………………………………………………………………………………….…3 Corporate Profile: Southeast Bank Limited…………………………………………………………………………………5 3.1 3.2 3.3.0 Services provided by SEBL: ………………………………………………………………………………………….…5 SMS Push - Pull Service: …………………………………………………………………………………………………7 Card Services: …………………………………………………………………………………………………………..……7 3.3.1 3.3.2 3.3.3 3.3.4 3.4 3.5 3.6 3.7 3.8 3.9 ATM /Debit Card: ………………………………………………………………………………………………7 Virtual Card: ……………………………………………………………………………………………….……8 Platinum Card: ……………………………………………………………………………………………….…8 SEBL-Visa Credit Card: ………………………………………………………………………………………8 Money Transfer Services: ……………………………………………………………………………………….……10 SWIFT Services: ……………………………………………………………………………………………………………11 E-Statement Services: ………………………………………………………………………………………………….11 Electronic fund transfer: ………………………………………………………………………………………………11 Internet Banking services: ……………………………………………………………………………………………11 Remittance business Service: ………………………………………………………………………………………12 4.0 Information Technology of SEBL: …………………………………………………………………………………….………13 4.1 ICT Risk Management: …………………………………………………………………………………………………14 5.0 conclusions: ……………………………………………………………………………………..………………………………………16 Letter of Transmittal November 21th, 2012 Course teacher Department of Banking...
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...Awareness of Electronic Banking in Pakistan 1 AWARENESS OF ELECTRONIC BANKING IN PAKISTAN Awareness of Electronic Banking in Pakistan Nouman Anwar Dar MCB Bank Limited Proceedings of 2nd International Conference on Business Management (ISBN: 978-969-9368-06-6) Awareness of Electronic Banking in Pakistan 2 Abstract Electronic Banking is an essential sector of banking industry. E-banking services are gaining the attention of conventional banking’s customers rapidly. It has brought the revolutionary changes in the Pakistan banking industry in terms of customer and business perspectives. Electronic banking has got popularity in the developed as well as developing countries because it saves people time, reduces costs and people have access to all banking services on the click of a button. More often, the new innovated system allows the customers to touch their accounts at home using a mobile device or electronic terminals. This research paper focuses on growth and awareness of electronic banking in Pakistan. Electronic banking is today’s need as it provides easy way to monitor an account. Most of the commercial banks in the country switched to the convenience ways in accessing the accounts of the customers and giving them the freedom for the easy access. “The volume of e-banking transactions reached 125.9 million while the value of these transactions aggregated to Rs 12 trillion showing an increase of 15.5 percent and 19.0 percent respectively as compared to the...
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...Abstract Nowadays e-commerce, e-business and financial services industry have increasingly become a necessary component of business strategy and a strong catalyst for economic development. E –banking can provide speedier, faster, and reliable service to the customer for which relatively happy. As a third world developing country, Bangladesh is far behind to reach the expected level in global banking system. So it is our urgent need to upgrade its banking system. This study has been done mainly based on primary and secondary sources of data or information, which included different publications. This paper is aimed at to determine the present scenario of e-banking and banking sectors in Bangladesh and at the same time it demonstrated the scope and benefits of e-banking compared with the existing system. “E-banking” refers to systems that enable bank customers to access accounts and general information on bank products and services through a personal computer (PC) or other intelligent device. Its products and services can include wholesale products for corporate customers as well as retail and fiduciary products for consumers. The main focus of this study is to examine the performance, problems and prospects of E-banking in Bangladesh. The study is descriptive in nature. It reveals that E-banking mostly depends on IT. At present, IT is a subject of widespread interest in Bangladesh. The government has declared IT as a thrust sector. The study recommends that a comprehensive...
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