...Allport described an attitude as “A mental and neural state of readiness, organised through experience, exerting directive or dynamic influence upon the individual’s response to all objects and situations with which it is related” (Allport, 1935, page 810). Overtime attitudes have come up a lot in social psychology research, especially the question whether attitudes can predict behaviour. In the 1920’s and 1930’s, the main focus was on attitude measurement and whether there was a relationship with these measurements and behaviour. The 1950’s and 1960’s concentrated on the dynamics of revolution in the attitudes of an individual. From this the attebtion was on the “cognitive and social structure and function of attitudes and attitude systems..” (as cited by Hogg and Vaughan, page 148). Researchers of attitudes in the current era, believe that attitude leads behaviour and influences decision for action, although it is not directly apparent. This essay is going to explore many different theories and ideas, about how attitudes relate to behaviour and evaluate the question “to what extent do attitudes predict behaviour?”. Firstly, it can be supported that attitudes do predict behavior to an extent, with the theories that Azjen and Fishbein proposed. With the assumption that attitudes have more of an influence on our behaviour than our general beliefs, Fishbein and Ajzen used their theory of reasoned action to address this matter directly. They looked into what factors, other...
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...and out of an organization, have different attitudes towards many circumstances they face in life. With these attitudes towards an object or situation, whether positive or negative, the individual will have a set behavior for a certain circumstance, thus saying that behavior follows attitudes; which were assumed by researchers in the late 1960’s. But one researcher, Leon Festinger , argued that it is the other way around, that attitudes follow behavior and that people change what they say so it does not contradict what they do. Yet recent research, based on Festinger’s Moderating Variables, show how strong moderating variables tend to strengthen the link and prove that attitudes do in fact predict future behavior. Attitudes and behavior in this sense are intricately related. Managers must understand this complicated relationship in order to measure and determine job satisfaction and its relationship to employees’ job attitudes, involvement and satisfaction in order to optimum productivity. Attitudes are thoughts about a particular object in which then is reflected emotionally through an individual finally realizing a certain behavior. They reflect how we feel about something. Researchers have assumed that attitudes have three components which are; cognition component – the aspect of an attitude that is a description of or belief in the way of an attitude – affect component – is the emotional or feeling segment of an attitude and finally the behavioral component – which...
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...answers questions including why, how well and how. This section analyzes the topics learnt in class. It evaluates, interprets and analyzes attitude which is the main factor in social psychology (Smith & Mackie, 2000). Attitude refers to the global evaluations as well as learned characteristics of an object, a person, an issue or a place that influences actions and thoughts. They are the basic expressions that show approval or disapproval. They also depict non-favorability or favorability or likes and dislikes. Social psychologists as learned in class have often studies attitude as well as its structure. These include attitudes’ functions as well as the relationships that are between behavior and attitudes. General attitudes are not mean predictors of any given behavior mainly because people often act under the influence of a given situation. The most decisive factor is the point that attitudes are often central to people’s self-concept and therefore might lead to behaviors (Smith & Mackie, 2000). The article argues that research has played a crucial role in developing attitude. Researches on attitude show that there are distinctions between self-reported and traditional attitudes. Strong dislikes and dislikes on most occasions are rooted in people’s genetic make-up. Individuals are on most occasions disposed towards holding some strong attitudes. This is mainly due to sensory or inborn physical and cognitive skills. This can also be due to personality traits or forms of...
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...ANELINA YASENOVA BAEVA ONLINE CONSUMER BEHAVIOR WEB EXPERIENCE ELEMENTS IN ONLINE CLOTHING MARKET September 2011 MASTER THESIS IN MARKETING ONLINE CONSUMER BEHAVIOR Web Experience Elements in Online Clothing Market Student: Anelina Yasenova Baeva Supervisor: Professor Doctor Arnaldo Fernandes Matos Coelho September, 2011 ONLINE CONSUMER BEHAVIOR – Web Experience Elements in Online Clothing Market Abstract Online shopping in EU has been shown to be a good potential market. Clothing represents a high percent of the individuals shopping. Buying clothes online gives customers the opportunity to find a great variety of products, customers can review a wide selection of products and find special offers with the best deals online. However, the tangible and intangible problems of clothing online shopping still exist and the online store retailers lack the customer knowledge in some extent. Therefore, the intention of the thesis is to explore customer behavior when purchasing clothing online through investigating the factors that can affect online consumer`s attitudes, intention and actual consumers` behavior. The study investigates the main web - experience factors that customer takes into consideration when purchasing clothes online. Yet, the most important online elements are categorized in two main groups: customer - oriented factors and technology - oriented factors. The autor used quantitave research in term of survey to analyze the consumer`s attitutes towards the web...
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...Department of Consumer Sciences, The Ohio State University, Columbus, Ohio, USA Abstract Purpose – Using the theory of planned behavior (TPB) to examine the effects of consumer values and past experiences on consumer purchase intention of organic personal care products, this study aims to consider further the moderating effect of perceived behavioral control on the attitudeintention relationship. Design/methodology/approach – An online survey was conducted with 207 online panel members, and multiple regression analysis was used to test the relationships among the variables. Findings – The results indicate that environmental consciousness and appearance consciousness positively influence attitude toward buying organic personal care products. The addition of past experiences as a predictor of purchase intention and perceived behavioral control as a moderator of the attitude-purchase intention relationship yielded an improvement on the TPB model. Practical implications – This study suggests that retailers can develop effective marketing strategies emphasizing ecological beauty, product safety, and affordable prices to increase consumers’ intentions to buy organic personal care products. Originality/value – This study provides valuable insight into US consumer behavior regarding organic personal care products by examining the factors that influence consumers’ attitudes toward buying organic personal care products and consumers’ purchase intentions for the products. Furthermore, this study...
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...Organizational Behavior, 16e, Global Edition (Robbins/Judge) Chapter 3 Attitudes and Job Satisfaction 1) ________ refers to evaluative statements or judgments concerning objects, people, or events. A) Attitude B) Behavior C) Appearance D) Demeanor E) Performance Answer: A Explanation: A) Attitudes are evaluative statements, either favorable or unfavorable, about objects, people, or events. They reflect how one feels about something. LO: 1 Difficulty: Easy Quest. Category: Concept Learning Outcome: Define organizational behavior and identify the variables associated with its study 2) The statement, "A person who eats meat and then fights for animal rights demonstrates double standards" is an evaluative statement. Such an opinion constitutes the ________ component of an attitude. A) cognitive B) affective C) reflective D) behavioral E) reactive Answer: A Explanation: A) The cognitive component of an attitude is a description of, or belief in the way things are, which is exemplified in the statement, "A person who eats meat and then fights for animal rights demonstrates double standards." LO: 1 Difficulty: Moderate Quest. Category: Concept Learning Outcome: Describe the factors that influence the formation of individual attitudes and values 3) Which of the following statements represents the cognitive component of attitude? A) I have decided to inform my supervisor that I will be quitting my job. B) I intend to work during the weekend...
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...on job satisfaction and the accountability of customer service personnel. The research suggests that some styles of management, such as transformational leadership, may be more effective in the dedication of customer service employees. Daniel Koys’ article, “The Effects of Employee Satisfaction, Organizational Citizenship Behavior, and Turnover on Organizational Effectiveness: A Unit-Level, Longitudinal Study”, addresses the issue of whether business outcomes are influenced by employee attitudes and behaviors or vice versa. In addition, the researchers concentrate on organizational citizenship as well as employee turnover. Each research study in this paper will be addressed as Article 1 and Article 2 respectively throughout this paper. Comparison of Research Questions Both of these topics examine employee outlook and job gratification in the workplace as well as the impact employees have on customer mindsets and business outcomes. In article 1, transformational leadership and its relationship with employee attitude was also questioned. These researchers further hypothesized that transformational leadership would result in a positive employee attitude and overall job satisfaction. More specifically, Emery and Barker (2007) examined the impact charisma, intellectual stimulation, and...
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...analyze it in order to better manage the company. Executives and managers who use business research methods are able to better understand their company, the position it holds in the market and how to improve that position. “Business research is unique from other research because business researchers do not just gather knowledge, but also generate action. Business researchers deliberately and consciously investigate problems or perceived gaps from “what is” to “what should be (JIU, 2012, BC 500, Module 1, Theme 1, para 1). “Critical Success Factors in the Performance of Female Owned Businesses: A Study of Female Entrepreneurs in Korea” by Sang Suk Lee and Timothy M. Stearns is a business research article on a study that examined the relationships of female entrepreneurs’ motivation and critical success factors of female owned business and business performance. The research “suggests that small business success is the moderating variable of female entrepreneurs’ motivations and performance and that the motivations of female entrepreneurs directly affect their business success and, in turn, relates to business performance” (Sang and Stearns, 2012, p. 9, para 3). The research method that was used in the study consisted of a questionnaire which was sent to 1,187 randomly chosen Korean female business owners whose names were drawn from the Korean Female Entrepreneurs Association. To ensure there was no bias by geography or type of business, the sample was randomly selected alphabetically...
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...suggests that we have an inner drive to hold all our attitudes and beliefs in harmony and avoid disharmony (or dissonance)” (McLeod, 2008). Issue 5: Does Cognitive Dissonance Explain Why Behavior Can Change Attitudes debates the cognitive dissonance theory with one of the authors challenging the theory by claiming that self-perception is a better explanation as to why people behave differently once they have acted outside of their norm as most people try to find some sort of consistency between their actions and their attitudes. Consonant and dissonant cognitions both affect the attitude on opposite ends of a spectrum. As with consonant cognitions the behavior matches the attitude and with dissonant cognitions have behaviors that conflict with their attitudes. One of the most powerful influences on attitude change is the motivation of people to maintain that consistency between their attitudes and behaviors. Although the cognitive dissonance theory is studied and utilized by psychologists all over the world, there are some who reject this theory and believe that self-perception is what enables people to decide on their attitudes, emotions, and behaviors because they are able to cast judgment upon themselves based on their behavior in different situations. Summary of both Arguments in Issue 5 Festinger and Carlsmith (1959) position in the current issue is that cognitive dissonance does explain why behavior can change attitudes. Psychologists Festinger and Carlsmith believe that...
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...and the behavior using attribution theory, the reciprocal relationship between behavior and attitudes as well as how cognitive dissonance theory could be used to rationalize the behavior. Situation and Subsequent Behavior Richard is driving along a lonely road late at night after working late that day. He has a 4-year-old daughter who he has not spent much time with the entire week because of the long project that makes him work late. Similarly, he has not been having dinner with his family because he always gets home past dinner time. On this particular day, Richard leaves work a bit earlier in an attempt to get home early enough for dinner and so that he can also spend some time with his year old daughter. After driving on an almost clear road for a few miles, Richard notices little pools of blood along the road. He slows down his car and rolls down the window, as he tries to find out the source of the little pools of blood. After driving for a few meters, he notices a staggering middle-aged man who seems unstable and perhaps hurt. Richard slows down for a while, examines the staggering man from a distance; then he drives away after he remembers that his wife and daughter may be waiting for him. As he drives away, Richard cannot take his mind off the man. He tries to imagine what the man may have been up to, perhaps he got into a fight, perhaps he was drunk and got hit by a car, or perhaps he was a criminal on the loose. Possible Explanation of Richard’s Behavior Using...
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...woman’s first adult encounter with the health care system (Ferguson, 2008). Pregnant women need to have the necessary knowledge, skills, and attitude to best interact with the complex health care system. Outcomes such as low birth weight, premature delivery and breastfeeding rates have significant influence on a child’s health as well as increased cost to the system. The medical cost of a preterm birth is approximately three times more than a term birth. In 2005, the estimated cost associated with preterm birth was $26.2 billion when accounting for medical, educational and lost productivity costs (Institute of Medicine,...
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...ability of the theory of planned behavior, issues and anomalies of the theory, and the applicability of the theory in the different field of studies. TPB covers the non-volitional behavior of individuals which cannot be explained by the previous theory of reasoned action. Several studies were conducted to prove the predictive capacity of TPB, particularly in health-related behaviors. TBP has also been applied to the study related to leisure choice, psychology, sociology, business, and information technology. This review would look at the gap in the literature that needs to be focused which will be important part in the proposed framework....
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...of Green Purchasing Behavior among Malaysian Consumers | | Punitha Sinnappan and Azmawani Abd Rahman | | Abstract: The purpose of this study is to examine the factors that influence green purchasing behaviors of Malaysian consumers and observes if the factors affecting green purchasing behavior differ by demographic profile. Respondents in this study were consumers from various age groups, education level, ethnic group, type of occupation and income level. The results shows that the best predictor for green purchasing behavior is environmental attitude followed by perceived environmental responsibility; environmental concern, perceived seriousness of environmental problems, perceived effectiveness of environmental behavior and government’s role. While for demographic variables, only age group is significant in explaining the environmental factors. The result of the research can serve as a guideline for firms to strategize their marketing approaches that caused buying behavior while analyzing the demographic characteristics would give firms better knowledge towards targeting these groups of people. This study also offers practical guidelines to marketers who are planning to target the Malaysian market. The understanding on the changing consumption pattern of Malaysian consumers and the value of attachment, they gave to the environment provides useful insights that are especially pertinent to an improved understanding of green purchasing behavior in the South East Asia...
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...Study of Omega for Organization Behavior 发布者:365 Assignment 发布时间:2014-11-18 Case Study of Omega for Organization Behavior Executive Summary There is a relationship among the management system established by the corporate leaders, the management methods used by the directors, the organizational structure and the evaluation from the managers to the subordinates and the staff (Hung-Wen & Ching-Hsiang, 2009). The relationship is put forward by Adam • Smith who was the British bourgeois classical economist. In 1776, the theory emerged in his most important literature which was named Wealth of Nations. The theory holds the view that all human behavior is to satisfy the self-interest (Hung-Wen & Ching-Hsiang, 2009). Actually people should strive for the maximum economic benefit and working is to obtain economic returns. For this reason, the employees’ attitude that plays the role as the inner motivation of the work will makes a great impact on the perceptions and judgments on the work (Boardman & Sundquist, 2008). What is more, the employees’ attitude also will promote their learning knowledge and improve the endurance in the work. As a result, the self-motivation has more spiritual strength than the spontaneous working from the employees. In fact, the employees who are working with the self-motivation can run themselves up (Boardman & Sundquist, 2008). Their attitude towards the work is the completed...
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...exceptions on what is right? When looking at cognitive dissonance, one has to understand what cognitive dissonance is. Cognitive dissonance is the feeling of when a person holds two conflicting thoughts in their mind at the same time. According to ITS psychology dictionary, Cognitive dissonance is define as, “a state of tension created when there are conflicts between an individual's behavior and beliefs, or between two beliefs.” (ITS Tutorial School, 2005) In this paper, the reader will look at a situation, and will automatically be able to see cognitive dissonance. We will then analyze the social, cultural, and spiritual influences on the individual’s behavior and his or her ethics. Describe the reciprocal relationship between behavior and attitudes, and explain how the individual could have used cognitive dissonance theory to rationalize his or her behavior. The Situation A man, Bob, meets a girl, Sarah, and starts to get to know her. Bob and Sarah start to click, then decide to take their relationship to another level. Bob and Sarah made the decision to become a couple and even talk about marriage. The relationship becomes serious but is still extremely new. Bob and Sarah really did not give each other a chance to get to know each other and start to fight a lot. Bob really loves Sarah, but cannot seem to make her happy in anyway. Sarah says she really loves Bob but he is over barring. Bob reaches out and tries everything to make Sarah happy, but the communication...
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