...the field of plastic injection molding, Riordan Manufacturing, Inc., uses a state-of-the art design capabilities that has earned international acclaim and generated an annual earnings of $46 million. Attention to detail, extreme precision and enthusiastic quality control are the hallmarks of Riordan. With facilities in San Jose, Calif., Albany, Ga., Pontiac, Mich. and Hangzhou, China, Riordan is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion (UOP, 2006). Because of diminishing sales and uneven profits over the last two years, Riordan is faced with implementing new strategic plans to increase its profitability with an innovative customer relationship management system (UOP, 2006). The strain from the decline in sales has impacted employee morale adversely with little to motivate the workforce as its contribution has been overlooked and outright neglected. Riordon must reclaim its most valuable asset – its 550 people employees – by maintaining an innovative and team-oriented working environment and by assuring the employees are well-informed and properly supported. Situation Analysis Issue and Opportunity Identification Riordan was founded by Dr. Michael Riordan, a professor of chemistry, who had obtained several patents relative to processing polymers into high tensile strength plastic substrates. Sensing the commercial applications for his patents, Dr. Riordan started Riordan Plastics, Inc. in 1991. Initially, the...
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...like technology and organizational behaviors to stay productive with competitors. In the past, companies had a strong emphasis on production to meet goals and how their employees met those goals was not a concern from the employer. Nowadays, leaders and managers focus on the psychological aspects of employees to increase production. It is essential for companies to implement a strong work design that may include a creative method to increase team motivation, satisfaction, and performance. Companies must understand that the effectiveness of the design must include employee’s attitudes, emotions, personalities, and values that can affect behaviors amongst the group. The Steritech Group is a company that has been in business for over 25 years who work in the food safety market. The company is the largest third party food safety consulting firm in the country with more than 4,000 employees. In the last few years, the company was able to venture into the fast food market causing a large growth increase within the company. Because Steritech’s focus was about their new clients and meeting their deadlines while training several new employees, the company lost focus on their people first vision. Employees were driving extensively while working long hours causing low morale and large turnover. The company spends close to 25,000 dollars on training for every new employee, so ensuring happy workers by developing a plan to increase morale is vital for the financial health of...
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...MICROBASE INC. DEVELOPING TALENT STRATEGIES AND ITS EFFECT ON EMPLOYEE MORALE Statement of the Problem This study tends to find out the effect of Developing Talent Strategies to Employee Morale. Precisely, it seeks answers to the following: 1. What are the demographic profile of the respondents based on the following: * Age * Gender * Civil Status * Rank or Position * Length of service 2. What are the Talent Strategies practiced by Microbase Inc.? 3. To what extent do these following Talent Strategies affect Employee Morale? 4. Which among these Talent Strategies has the greatest influence/impact on Employee Morale? 5. What is the level of Employee Morale based on the organizational behavior during fiscal year of 2012? 6. Is there a significant relationship between Developing Talent Strategies and Employee Morale? Conceptual Framework EMPLOYEE MORALE Based on organizational behavior during the fiscal year 2012 EMPLOYEE MORALE Based on organizational behavior during the fiscal year 2012 TALENT STRATEGIES * Leadership Team Assessment * Building Change Capability * Loyalty in Organization * Delivering Strategic Communication * Behavioral Training * E-recruitment TALENT STRATEGIES * Leadership Team Assessment * Building Change Capability * Loyalty in Organization * Delivering Strategic Communication * Behavioral Training * E-recruitment INDEPENDENT DEPENDENT ...
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...since the organization open its doors in 1974. Working with health care professionals and other key partners to expand access to quality health care; supporting the physician/patient relationship and empowering people with the information, guidance and tools needed to make personal informed health choices and decisions are the key objectives to United Health Group. Although much of the organization has changed over the years, these objectives to enhance the health care system and physician/patient relations while enhancing the overall well-being of their members have remained the same. In addition to UHG’s overall objectives, the organization operates by a set of values designed to maintain the innovation, integrity, compassion, performance and the internal and external relationships of the company. UHG prides itself on their values and have implemented policies to ensure that these values are exercised daily. One of the most frequent ways for UHG to exercise these values to the community is through customer service. Providing customer service that exemplifies all five values is not only an expectation of the company but also an expectation of the people the organization serves. Employees for UHG are expected to build relationships with members and healthcare providers through ethical behaviors, innovative...
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...Consensual Relationship Agreements (CRA) Case Study Many societal changes have converged within the last fifty years to create an environment where workplace romances must be addressed. The old movie scenarios where the boss (male) fooled around with the secretary (female) and the office morale plummeted because no one wanted to be the one to complain about favoritism are gone. The increase of women in the workplace and in managerial positions; increased hours spent at work; increased travel away from home; the push for equality among genders and the resulting integration of the sexes; employee sophistication regarding rights and legal redress on the job; and human resource professionals that fear being sued for sexual harassment complaints from within the employee ranks—all of these and more have resulted in the perceived need to create a document to regulate relationships on the job. The risks related to getting into an on-the-job relationship should not be taken lightly. Participants should be very sure the benefits outweigh the risks because office romances can jeopardize job security and create unease for everyone in the office. If you put individuals with common interests together for 40-plus hours per week, office romance is bound to happen, experts say. Statistics seem to bear that out: According to a 2003 survey by Vault.com, an online career center, 47 percent of the 1,000 professionals surveyed had been involved in an office romance, and another...
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...Course Project Outline By Godwin Chilewa Email gstchilewa@gmail.com Leadership & Organization Behavior Course Number: MGMT 591 Prof: John Poore January 30th 2014 I. Introduction I have chosen GOSTCH as the subject of my final course project. GOSTCH created in Tanzania in 1968, under the name GSC, as an offshoot of the electronics department of Compagnie Générale de Géophysique, GOSTCH took on its current name in 1982. The company then moved from Tanzania to Houston in 1975. At the time GOSTCH had 24 employees. Today GOSTCH is a world wide leader in the seismic acquisition industry with 3200 employees in 15 countries. The company is responsible for designing, manufacturing, and selling high-tech integrated equipment for hydrocarbon exploration in land, transition zone, ocean-bottom cable, marine and downhole environments. Like most seismic acquisition GOSTCH whose headquarters in Houston Texas sell its product to oil and gas drilling companies like Shell, Chevron, Exxon-Mobile, and BP. The department I am focusing in this company is Human Resource which is responsible for recruiting, hiring, and training new employees as well as daily scheduling and employee benefits. The department consists of 15 employees. About ¾ of them have been with the company for less than 5 years. I am Change Management Consultant focusing on people side of change. My position gives me opportunity to interact with low level employees and senior leaders of the organization. My primary responsibility...
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...how large differences in pay have impact on employee morale and employee relations.” The study is divided into two parts based on the following issues: (1) What are the factors at play which determine the pay and conditions of London underground train drivers Top company executives Investment Bankers (2) To what extent may large differences in pay within an organisation impact upon employee morale and employee relations? If so what can be done to address the issue? 1.Introduction: From our basic knowledge, we know that for a job, there are different factors that help in determining the salaries and bonuses of an employee, job criteria and other work related issues. Similarly, to determine the pay and conditions of the London underground train driver, top company executive and investment bankers, there would be pay determining components/factors. However, since the above mentioned three jobs are different and unique, there pay determining factors too would be different. For the purpose of the study, Dunlop model has been considered. Now we will be having a close look at each of these pay determining factors one by one: 1/13 | P a g e Inputs Transformation Outputs Actors (Employers, Employees, State) Contexts (Technological, Market, Power) Ideology Bargaining Conciliation Arbitration Legislation Judgements Rules Input General Environment Figure: Dunlop System Model from Employee Relations Management, (Kumar and Singh, 2011)...
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...Phase 1 Individual Project OB 1 * Describe situations and organizational variables that impact employee morale. * Explain, using examples, the impact of individual perception on morale. * Discuss how employee empowerment and decision-making autonomy impact morale. * Develop recommendations for initiative that organizations can implement to positively affect employee morale. Organizational Politics, It's Moderators and Impact on Work Attitudes, Work Outcomes and at large on the Organization. 1. Introduction: Organizational politics fulfills the self-serving interests of the employees sometimes even at the cost of organizational performance. The literature review looks at the different aspects and impacts of the organizational politics. The company politics decreases the first-rate management, good quality schedules, and good spirits or morale. These things are directly and positively related to some other things too, hence when these (the above-mentioned) things are adversely affected; they also impact good communication, quality of individual performance, technical success and eventually commercial success. Another interesting finding of which the managers need to be well aware of is that politics can emerge due to the increase in the commercial success and hence more commercial success leads to more politics, which (politics) in turn through different routes reduces the commercial success and therefore the decrease in the commercial success causes lower...
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...school systems across our great nation. Teachers are a vital part of the educational system for they provide the motivation and support that pupils need in order to succeed. Yet, teachers also need to be motivated and supported in order to be productive. Teacher morale could suffer due to constant stress of trying to meet the educational goals. Improving teacher morale has many benefits in that it can help teachers to maintain a positive attitude and be happier at work (Govindarajan, 2012). Ellanberg as cited by Govindarajan (2012) found that where morale was high, schools showed an increase in pupils’ academic achievement. Conversely, low levels of morale can lead to decreased teacher productivity and burnout. Recent studies found out that the academic achievement of pupils in the Division of Antique did not meet the standard set by the Department of Education (Arguelles, 2012; Ople,2012; Doronila, 2011; and Cabasan, 2011). Moreover, as observed by the researcher being one of the teachers in the division, the attitudes and enthusiasm of teachers towards their work seems below the standards also. This situation aroused the interest of the researcher to conduct a study to examine the level of teachers’ morale in relation to pupils’ academic achievement, hence this study....
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...automotive parts manufactures, aircraft manufacturers, the Department of Defense, beverage makers and bottlers, and appliance manufacturers. The current reward system at Riordan is not performance and leans on other factors that may be a hindrance to some individuals who may believe that they are deserving, thus resulting in a decline in morale and work ethic because of the morale system. Riordan faces conflict of interest between top management in various areas causing a gap between members of top management and also employees. The CEO knows that something must happen and is considering his options that may include the overhauling of a new Human Resources (HR) system that will provide motivation, new reward system, or a change in pay for employees (Scenario 2: Riordan manufacturing). The employees are potentially looking for jobs elsewhere, and the leadership is guessing at solutions. The company decides to outsource a third party for an unbiased view of the issues affecting the declining sales and uneven profits. Riordan hires Barbara Masterson that pinpoints some areas that need immediate attention. Those areas are the sum of employee feedback encompassing advancement, encouragement, pay, and seniority. By addressing the key issues the Riordan company may find itself back on track and...
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...& guides the behavior of its members. It is also known as "corporate culture", & has a major impact on the performance of organization & especially on the quality of work life experienced by the employees. Organizational culture "consists of the norms, values & rules of conduct of an organization as well as management styles, priorities, beliefs & inter-personal behaviors. Together they create a climate that influences how well people communicate, plan & make decisions". CONCEPT OF ORGANIZATIONAL CULTURE: - Culture consists of beliefs & behavior. It is cultivated behavior in the sense that it is learnt from the other members of the society. Organizational culture is the totality of beliefs, customs, traditions & values shared by the members of the organization. Organizational culture stress on sharing of norms & values that guide the organizational members' behavior. These norms & values are clear guidelines as to how employees are to behave within the organization& their expected code of conduct outside the organization. NATURE OF ORGANIZATIONAL CULTURE:- The main features of organizational culture are as follows:- 1. Like an individual, every organization has its own personality. 2. The personality of the organization defines the internal environment of an organization. 3. It differentiates an organization from the others. 4. It is relatively enduring or stable over time. 5. It exercises a significant influence on the attitudes, behavior & performance...
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...can improve their performance further. Overall, Sharp approach to motivate its staff is a great innovation and it will be great if it is replicated in other health care organizations as well. KEY FACTORS IN SHARP’S SUCCESSFUL APPROACH TO MOTIVATION The key factors in Sharp’s successful approach to motivation involve the focus on purpose, worthwhile work, and making a difference; quality, service and people as some of its pillars of excellence; model behaviors and scripts; re-recruitment policy. We will discuss each factor and analyze their role in the overall approach to motivation. FOCUS ON PURPOSE, WORTHWHILE WORK AND MAKING A DIFFERENCE The focus on purpose, worthwhile work, and making a difference has led to increased employee, physician, and patient satisfaction, enhanced loyalty, and improved outcomes. This is evidenced by the fact that in 2007 Sharp HealthCare won the prestigious Malcolm Baldrige National Quality Award. Author Quint Studer, CEO of Studer Group, argues in his book, Hardwiring Excellence, that employee excellence and motivation is derived in great part from purpose, worthwhile work and making a difference (Studer, 2014). When people know their work has purpose and they are repeatedly reminded of that, they become much more motivated in conducting their day...
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...Case study: Companies are trying to improve Employee attitudes during the recession. This is a case study which revolves around the steps taken by managers and corporations in improving the attitudes of employees towards recession. Real life examples are given in the form of consumer services giants like Bain & Co, Home Depot and Best buy. Now let us look at the facts and the answers to the questions asked. Facts Presented in the case: 1. Bain & co.’s CEO Steve Ellis hired people even during the recession. He added consultants in the hot-growth areas such as emerging markets and targeted experienced consultants who were left stranded during the hard financial times. 2. Home Depots chairman and chief executive Frank Blake set realistic goals to boost employee morale in spite of handing pink slips to some of the employees. This resulted in many employees getting high bonuses thus resulting in high employee morale. 3. Companies which took advantage of employees in the downturn were rewarded with many employees leaving the company. 4. Best buy found ways to boost employee morale by getting them involved in the organization. 5. JetBlue has cut back across the board and over the past year –delaying aircraft orders, trimming head count through voluntary unpaid leaves and even shedding the free pillows from its aircraft in order to cut costs. Identifying the Key issues: The key issues that can be observed from the above case are as follows. 1. Corporations...
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...caused the employees to be disgruntled and angry. The employees do not like change and this has caused morale to drop and production to decrease. Change leadership is needed as this merger will increase the profits of the firm. Additional employees need to be hired and the morale of the current employees needs to be lifted. The following strategies will be employed to help motivate our workforce and keep our strategic advantage. Performance Management System To implement an effective performance management system training and performance are two key aspects of any business, company, or organization. Proper training provides individuals with the knowledge, skills, and abilities to successfully perform their job duties collectively. Performance management is the achievement of performance through the effective management of people and the environment in which they operate. Performance management is the core of the organization; it is both strategic and tactical. Performance management structures and sets achievable goals for the organizations and develops competence and capability to achieve the goals set forth. To implement an effective and concise performance plan within the organization requires tactical measures of creating an environment in which individuals are motivated and excited to excel. This process would involve managing working relationships, setting clear objectives and goals, improving communicable methods, accountability, retention and creativity...
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...of middle managers which ultimately affect a firm’s ability to maintain customer satisfaction, enhance competitive advantage in the marketplace, and sustain profitability. While traditional management approaches supply standards and processes, direct and control people, work in the system to deal with status-quo, effective managerial leadership provides leaders the integrating capacity to significantly impact on the life of their followers and the future of the organization. Interactions between top management and middle management are critical for meeting organizational objectives and executing strategic development. Top executives must carefully examine and determine the most appropriate managerial leadership style that inspire, motivate, guide and support middle managers to achieve higher performance, commitment, trust and morale that lead to sustainable success of the organization. Keywords: Effective management, managerial leadership style, middle management, job satisfaction, employee retention Corporate management in ARGOBY has requested a research to examine alternative styles of interaction with local managers concerning local manager satisfaction and retention. Grew from a small foodservice company...
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