...the choice of instilling love or fear among their respective followers. Traits like warmth and trustworthiness of a leader instill love among followers and fear of a leader originates mostly from his strength and competence. Although there are numerous other traits in a leader, warmth and strength are the most influential. According to psychology, a major part of other people's perception about a person is determined by these two dimensions of personality (Cuddy, Kohut and Neffinger, 2013, p. 56). The dilemma of the choice between these two is inherently present in the nature of the two extremes i.e. either of the choices will make you fall at the opposing ends of the human emotional spectrum. It is interesting to note that the question of choosing between the two extremes is not a new one . Tracing this conundrum back to the sixteenth century takes us to the writings of Machiavelli. His political philosophy in 'The Prince' acknowledges the best leaders to command both fear and love. Having said that, Machiavelli recognizes the opposite polarity of the two emotions and maintains that since it is difficult to combine both in one person, it is better to be feared as a leader than to be loved (Machiavelli, 2003, p.53). Today, about five hundred years later, the Machiavellian concept of a feared leader is still quite rigorously followed by leaders in fields including business. The issue that crops up here is the overemphasis on soft emotions like love in almost every facet of...
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...Consensual Relationship Agreements Case Study Professor: Leadership and Organizational Management January 21, 2012 The office affair can make a seducer, seductress, and sinner out of everyday common people who have even the best of intentions. In fact, research suggests that one third of all relationships begin at work. At some time during a person’s working life, chances are they will have or know someone who has been involved in a workplace romance. Often times these relationships become the object of intense gossip and counter productivity. Many times they end badly leaving inefficiency, devastation, and disruption in the workplace not to mention the personal lives of those involved. When so many waking hours are spent with people having common goals in the workplace it is understandable to see how these relationships form. In an office romance, the chance for perceptions to develop of favoritism and unfair advantages one party in the relationship has over others is high. This is especially true if the relationship is between a supervisor or manager and a subordinate. People perceive situations differently. As a previous instructor at a technical training school for military recruits I was always told actual reality is not reality…PERCEPTION IS REALITY. In the Organizational Management textbook, Jim Sinegal further discovered that “it is the perception of reality-not reality-that influences behavior”. (p. 104) This leads to one of the biggest...
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...Abraham Maslow developed the Hierarchy of Needs model in 1940-50s USA, and the Hierarchy of Needs theory remains valid today for understanding human motivation, management training, and personal development. Indeed, Maslow's ideas surrounding the Hierarchy of Needs concerning the responsibility of employers to provide a workplace environment that encourages and enables employees to fulfil their own unique potential are today more relevant than ever. While Maslow referred to various additional aspects of motivation, he expressed the Hierarchy of Needs in these five clear stages. 1. Biological and Physiological needs - air, food, drink, shelter, warmth, sex, sleep, etc. 2. Safety needs - protection from elements, security, order, law, limits, stability, etc. 3. Belongingness and Love needs - work group, family, affection, relationships, etc. 4. Esteem needs - self-esteem, achievement, mastery, independence, status, dominance, prestige, managerial responsibility, etc. 5. Self-Actualization needs - realizing personal potential, self-fulfillment, seeking personal growth and peak experiences. Maslow's hierarchy of needs is often portrayed in the shape of a pyramid with the largest, most fundamental levels of needs at the bottom and the need for self-actualization at the top. While the pyramid has become the de facto way to represent the hierarchy, Maslow himself never used a pyramid to describe these levels in any of his writings on the subject. The above aspects that Maslow highlighted...
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...Management Consulting & Strategic Communications Can social media become a platform for social commerce? American Express Case Study: Applying social media analytics to evaluate Link, Like, Love Overview American Express® launched several successful online initiatives that monetize the unique features of social media, such as Location Services check-ins for discounts with Foursquare (Sync, Explore, Save) and discounts through Facebook® (Link, Like, Love). Here’s how the Facebook Link, Like, Love program works. You link your American Express card to your Facebook account. Then American Express delivers deals and offers based on your Facebook activity, pages you like and share, as well as the activities of your Facebook friends. See something you love? With just one click, the discount is attached to your account. When you make the related transaction with your Amex card within a specific time period, the discount is credited to your account. It’s “Groupon without the Coupon,” making it easy for users to redeem offers. And there is no cost or risk to users if they choose not to take advantage of the offer. The promotion offers customers a seamless way to earn rewards for using their Amex card. Lessons from American Express’ Link, Like, Love • Design your social media presence with the customer in mind. Create a seamless user experience that drives conversion. • Design your program to exploit features unique to social media such as social networks...
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...GARY COKINS, CPIM Analytics-Based Performance Management LLC www.garycokins.com 401 Hogans Valley Way Cary, NC 27513 e-mail: gcokins@garycokins.com _____________________________________________________________________________________ Word count = 2,491 The Obstacle Course for Getting Buy-in for Analytics Why is the adoption rate for applying analytics so slow? Technology is no longer the impediment. It once was, but software capabilities are proven. The barriers involve resistance to change and unfamiliarity. These are social, behavioral, and cultural issues; and few analysts are trained in behavioral change management. What is involved with these barriers, and how can analysts overcome resistance and get organizational buy-in? Organizations that achieve competency with analytics are able to sustain a long-term competitive advantage. Careers sometimes have more to do with luck and circumstances than being smart and competent. I have been fortunate in having luck to meet opportunity. My 1960s high school love for mathematics led to degrees in industrial engineering and operations research at Cornell University and an MBA from Northwestern University’s Kellogg School of Management. After ten years in CFO and operations line manager roles, I enjoyed fifteen years in management consulting on enterprise performance improvement projects with Deloitte, KPMG, and Electronic Data Systems (EDS, now owned by HP). During my consulting years I worked...
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...floor and shop floor is a serious problem in the company. In details, the company doesn’t have a complete system for shop floor employees to reflect their issues to management. The office floor is separated with shop floor; all the request and demand are made simply by the managers. There is no essential interacting between managers and employees, the managers just show the superficial respect to their employees. “A Maslow’s Hierarchy of Needs” tells that everyone needs self-esteem and esteem of others, and to feel belongingness and love. Employees are naturally motivated by those incentives to reach their potential (McShane and Steen, 2009: 109). In this case, it is not a good way for managers to assign works to employees without any interaction. This behavior cannot let employees feel they are respected by the managers so they cannot feel belongingness and love. Changing attitude towards employees is a wise choice for office staff. Managers need to pay more attention to their employees and to be patient listening to their ideas. Besides, managers need to hold some activities regularly to let employees get together to feedback problems that exist while they operating the required production schedule. These sessions can also strengthen friendships between managers and employees to improve employees’ belongingness and love so that they can be more efficient in their work. The problem is caused by the poor communication skills either for employees or for the managers. Based on effort-to-performance...
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...CORPORATE CULTURE SECRETS OF FIVE COMPANIES EMPLOYEES LOVE How innovative companies are creating ways to build company culture while seeing tangible benefits. INTRODUCTION Creating the right culture for your company could be the best investment you ever make – and often, it doesn’t cost a dime. The world’s most innovative companies find hidden value by operating outside of established business culture. Time and time again, competitors are left asking, “How did they do that?” CORPORATE CULTURE SECRETS OF FIVE COMPANIES EMPLOYEES LOVE The answer is simple: Culture. The right culture fosters innovation, finds talent in unexpected places, and empowers employees at all levels. There isn’t a one-size-fits-all solution, but the following examples from leaders of innovative company culture will help you adopt a mindset that inspires greatness. /02 CORPORATE CULTURE SECRETS OF FIVE COMPANIES EMPLOYEES LOVE FOSTERING INNOVATION WHILE DEVELOPING EMPLOYEES If you get the culture right, most of the other stuff will just take care of itself. Tony Hsieh, Founder and CEO, Zappos.com /03 FOSTERING INNOVATION WHILE DEVELOPING EMPLOYEES Ideas From Everywhere (IFE) is a program for CareerBuilder employees, launched nearly 8 years ago as part of a company decision to adopt a strategy centered on innovation. In essence, employees are encouraged to submit their ideas for new businesses within the company. Their fellow employees are then asked to vote for the best idea...
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...Name: Steven Gemma Writing Style Used: Turabian Course and Section Number: THEO 202 – D09 Respecting Employees as the Image of God Most Christians believe that humans were created in the image of God. This belief is foundational to the Christian faith. Being fashioned in God’s image endows even the lowliest of sinners with “intrinsic worth”. Because all humans have intrinsic value, managers have a duty to interact with subordinates and customers in a way that reflects God’s love. All people, including poorly performing workers and unreasonable clients, should be “love[d] because he first loved us” (1 John 4:19 NIV). Many generations of Christians have been taught that humankind was created in the image of God. Scripture describes the creation of man in Genesis 1: 26-28. Most Christians interpret the passage in Genesis 1:27 to mean that humans are created in the physical likeness of God. However, the concept of the image of God goes much deeper than a reference to the simple physical likeness of the Creator. The concept also known as imago Dei includes a purpose of humanity. Specifically, following the creation of humankind, God bestowed upon humanity the charge of flourishing, filling the earth, and exercising dominion over the other creatures. Thus, imago Dei describes humanity’s purpose in life and the sense of self-worth. The concept of imago Dei reappears in Genesis 5. This passage reveals that humankind was created in the image of God and Seth was born in the...
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...paper is very important to notice. This essay will point out the agreement between the company and employees. It, furthermore, helps members of staff that participate in the erroneous doing. Consensual Relationship in the workplace is unprofessional and why the company should take actions to prevent or decrease such an act. This article defines as an unsuitable sexual contact with another person. Argue for the use of Consensual Relationship Agreements (CRAs) in your current (or future) workplace. A Consensual Relationship Agreement (CRA) is the most important document of agreement between the two couple in the workplace. The couple concurred to abide by the management nondiscrimination, anti-harassment, and office behavior procedures. The employee pledge to report some spotted aggravation in the office to management, if any of it happens. Furthermore, couples agree to act professionally and not permit the relationship to influence their work operation. The couple concurs to prevent conduct that violates others in the location of work and accepts not to participate in any preference. (Hellriegel & Slocum, 2011) This behavior is remarkably crucial, whenever one individual is of higher superior. Have the power to influence other employees. The majority of businesses not have any guidelines for consensual relationship in employment. The movement of the location of work is threatened because some people dated affectionately in the office. Though, the majority corporations...
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...IOSR Journal of Business and Management (IOSR-JBM) ISSN: 2278-487X. Volume 7, Issue 2 (Jan. - Feb. 2013), PP 101-109 www.iosrjournals.org Brand Love: Mediating Role in Purchase Intentions and Word-ofMouth Muhammad Yasin1, Amjad Shamim2 2 (Department of Business and Economics, Foundation University Islamabad, Pakistan) (Lecturer, Department of Business and Economics, Foundation University Islamabad, Pakistan) 1 Abstract: The objective of this research is two fold. First is to determine the impact of brand experience, brand trust and affective commitment on purchase intentions. Second is to ascertain the mediating role of brand love in the relationships of purchase intentions and word-of-mouth. The data was obtained from 265 cell phone customers from Islamabad and Rawalpindi cities of the Islamic Republic of Pakistan. Simple random sampling technique was used for the collection of data and the data was analyzed in SPSS 15.0 where correlation and regression analyses were performed. Results indicate that brand experience, brand trust and affective commitment have significant positive impacts on purchase intentions. In this relationship, the intensity of the impact of affective commitment is quite high as compared to other variables. Other results revealed that purchase intentions significantly predict brand love and word-of-mouth, and brand love also significantly predicts word-of-mouth. And finally, brand love has partial mediation affect in the relationship of purchase...
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...Character Keith Williams 201340 FALL 2013 BUSI520-BIO LUO Character The scope of a business marketing management depends on the size of the business and the industry in which business operates. Effective marketing management will use a company’s resources to increase its customer base, and increase the company’s perceived value. In the Bible there are many verses that can be related to business character. Character is defined as the mental and moral qualities distinctive to an individual. (Oxforddictionaries.com). As Christians, we should make sure that we are pursuing what God has thought us through the scriptures. The Bible says therefore; whatever you want men to do to you, do also to them, for this is the law and the prophets. (Matthew 7:12). Business that want customers to give them what they want in terms of revenues and sales should give them what they want, and that will be satisfaction, reasonable prices and customer care. If businesses want their customers to stay with them always, then they should keep in touch and pay attention to them always. No business wants their customers to leave them, so don’t leave them with poor products and services. Businesses should do well to their clients and customers, so that they can keep coming back for more services. A business needs to follow this principle to survive in this competitive market. In every product a business produces and sell, and every services they provide, they should be patient and hardworking to ensure...
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...Consensual Relationship Agreements AMLW BUS520/Leadership and Organizational Behavior Love in the office is bound to happen. Nowadays with more and more people spending time focused on work and being in the office, the number of office romances are on the rise (Dharmaraj, 2012). In the office, one tends to meet people who share in at least one of his or her common interest(s)-the career path he or she has chosen. Any activity such as dinner and drinks after a long days work can lead in individuals developing a love interest in one another. Many actors and actress can be seen in films together; Only later for it to come out that they are dating. President Obama met his wife while employed at Sidley & Austin, LLP (Essence Magazine, 2010). Those involved in romantic relationships must ensure that the relationship does not interfere with the performance of either employees job by properly managing the relationship;Management is a necessity to protect both those involved in the relationship and the company itself (Cohen, 2009). As long as the individuals involved are able to differentiate the difference between the workplace and their relationship, a consensual relationship agreement can be used to protect the company's safety against sexual harassment claims should the relationship go awry. A consensual relationship agreement(CRA) is voluntary written contract that protects employees from claims of sexual harassment against the company (Hellriegel & Slocum, 2011)...
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...In order to be an effective teacher and ensure my classroom will facilitate learning I must have a good classroom and behavioral management plan. Since I currently do not have a classroom I will base my management plan on what I observe and read. Harry Wong’s book and the Love and Logic program are excellent resources for classroom and behavioral management information. I find their information very helpful when implementing my own rules and plans. The Love and Logic plan places emphasis on establishing good relationships with each student. By applying this program teachers can build relationships that will be beneficial to students as well as teachers. Harry Wong’s book instructs teachers how to execute procedures and rules through organization....
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...Herb Kelleher: Let’s Get Nuts! Everyone have the ability to be a leader in today’s society, whether we chose to embrace the inner leader is up to the individual. By definition, leadership is characterized as a person with a vision and the ability to energize individuals to turn that vision into a reality. The book written in 1996 by Jackie and Kevin Freiberg explains how Kelleher and Southwest lead the airline business. To understand how far Herb Kelleher has gone in life, you have to understand where and how far Southwest Airlines has come. Purpose: Herb Kelleher is an example of a leader with a vision, a vision we know today as Southwest Airlines. His ability to build relationships within a company and a new twist of how things should be run are reasons why his company still is thriving today. Theme Statement: Kelleher not only appeals to the customer’s wants, but he listens to his employees and acts accordingly. Context: Herb Kelleher is a New Jersey native and a former graduate of New York University School of Law. There he gained the knowledge to become a successful lawyer, also meeting his supportive wife, Jon Negley. Kelleher and his wife soon moved to San Antonio where he continued to practice law. He had made connections with Rollin King because Kelleher had done some legal work for King’s air service (Freiberg and Freiberg, 1996, p. 15). The creation of Southwest Airlines began as a vivid dream for 2 men, now this vision is a reality that is flourishing...
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...children, Tawnie and Terran, a granddaughter, Kadence that live in Colorado. I was born and raised in Colorado, but moved to Texas a year ago and I love it. I love country music, dancing, home remodeling, animals and big trucks. I have been an RN since 2000, with most of 14 years in Labor and Delivery and 3 years in Emergency. I love high risk OB, but most of all, I love sharing the special moment of bringing new life into this world with expectant parents. My educational goal is NP in Women’s Health. Strengths and Weaknesses I have a strong sense and intuition of what people are feeling, so I tend to be a people pleaser and put myself by the wayside at times. I do need to fine tune the art of slowing down and taking more time with the patient, sadly, due to staffing issues and the heavy demands on us, this sometimes takes a backseat to other things. I tend to be overly sensitive to criticism and I have to remind myself that things are not personal. I possess a great deal of empathy. I can feel what people are going through and be supportive in a way that others might not know how. I am extremely outgoing and I want people to like me. I am much like my Grandfather, he never knew a stranger. I am incredibly spontaneous and somewhat flexible. I love giving encouragement and support. I love helping people, I am a giver. I am an avid fan of fairness and equality. I dislike when people are treated different or are given special favors...
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