...Case 7.1 Three shifts, Three Supervisors 1) Carol is more effective as a leader in the third shift because she has routinely meeting with her subordinates to identify their problems and help them to find solutions. Also, she is showing them the work if they face any trouble during the productions. In addition, she gives them a push to believe in their competencies and potentials, moreover she is spending time and help them to focus on their personal goals. At last, if her subordinates performed a very good work, she stressing the company to rewards them. Otherwise, Art and Bob are not working hard as Carol in achieving the company and subordinates goals while getting the subordinates satisfaction. 2) Art's leadership style affects the motivation by providing them clarified path with certain in setting work. He is acting as a role model by being pensioned and devoted to work. Bob leadership style, also, motivates his subordinates by being caring and sharing his workers special occasions like posting a note for his worker birthday. On the other hand, Carol was the most who affected on her subordinates by supporting, encouraging her workers to believe in themselves, assuring to achieve their own goals and also rewarding them for their good and hard work. 3) If I were consulting with Brako, I would advise Art and Bob to take in consideration to get involved with their subordinates like Carol. Also, I would recommend them to take more lectures about different styles...
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...Week Two Case Studies Case 7.1 Three Shifts, Three Supervisors (Northouse) 1. Based on the principles of path-goal theory, describe why Art and Bob appear to be less effective than Carol? The path-goal theory focuses on motivating followers to achieve goals. It suggests that if followers believe there will be positive outcomes in their efforts, they will be highly motivated to do their work. Leaders, in this theory, use a style that compliments the follower’s needs in order to motivate them. Take the following situation as an example. I am newly hired as a sales manager and the morale in the department is extremely low. A few months ago the department’s profit in sales had been at the highest in decades. Multiple sales associates exceeded their quota, month after month, with no recognition such as bonuses or awards. The sales associates feel no reason to continue exceeding their quota because there are no positive outcomes from it. In the path-goal theory, I would create a recognition program as the incoming manager and motivate people to reach and exceed their goals. Moreover, I would guide them to understand their job and encourage that they are doing good work. Based on the principles of the path-goal theory, Carol appears to be more effective than Art and Bob. As a leader, she possesses behaviors that result in motivated followers. Carol shows directive leadership by ensuring that her group understands what needs to be done and how to do it. She has...
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...Three Shifts, Three Supervisors Michelle Minchew LeTourneau University In partial fulfillment of the requirements for: MGMT 3713 – Management and Leadership Barry Fontaine October 11, 2015 Three Shifts, Three Supervisors An effective organization is one capable of implementing its strategy in a manner which satisfies the needs of its multiple stakeholders-customers, shareholders, and employees. A strategy is implemented effectively when people and groups in the organization work in a motivated, skilled, and coordinated manner on the appropriate tasks (Beer, 1994). This theory, or idea, coincides with the path-goal theory which is about how leaders motivate followers to accomplish designated goals (Northouse, 2016). Three Shifts, Three Supervisors case study 6.1 depicts the effectiveness of an organization through four different leadership styles. Brako is a small manufacturing company that entails three different shifts which hold three different job functions. The first shift, supervised by Art, is in charge of the production line and packaging. This job is noted as being monotonous with set rules and standards that require little to no independent decision making. According to path-goal theory, Arts leadership behavior should be constructed around the Supportive style; providing what is missing by nurturing followers when they are engaged in tasks that are repetitive and unchallenging (Northouse, 2016, p.121). The second shift, led by Bob, job scope entails...
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...CURRICULUM VITAE Name: Sara Ahmed Shareef Khouri Nationality: Emirati Address: P O Box 69666, Al Ain, United Arab Emirates Telephone Number: 050- 3337555 Email: al_5yalah@hotmail.com Objective: Employment with an organization that provides me the opportunity to apply the skills which I have learned in the Applied Business program. EDUCATION :( 2003-2007) 2007 Diploma in Business at the Higher Colleges of Technology- Al Ain Women's College. 2003 Graduated 12th Grade, Al Dhafra Private School for Boys and Girls, Science Stream. WORK EXPERIENCE 2007 Intercontinental Al Ain Resort ( 22nd April-14th June) Front Office • Up dating data • How to take messages • Putting messages in the system • Use the telephone management • Update the VIP guests by entering data in excell • How to answer internal and external calls • How to transfer calls • CID information entry and reports Guest Relations • Guests reports • Room inspection procedure • How to check the guests profile, history • How to check the arrivals and departures • The group check in Reservation • How to take reservations • Types of reservation • The telephone...
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...those challenges? Some of the challenges facing Salesforce is increased competition from traditional industry leaders like SAP , IBM and new comers who are trying to duplicate their success. Expansion into other areas of cloud computing, 24/7 service with no outages and protecting the system from security attacks. Salesforce is working on some of the challenges by teaming up with Google and combining its services with Gmail, Google Docs, Google Talk and Google Calendar to accomplish more using the web and Google apps. It also is partnering itself with Google’s completion Apple. With the great market share that Apple has they hope it would help them to capture more of the market share. It is also trying to expand the cloud computing into three types of clouds; the Sales Cloud, the Service Cloud, and Custom Cloud. What kinds of businesses could benefit from switching to Salesforce and why? Small to medium-size businesses are probably the most likely ones to switch to Salesforce.com because of the cost factors and the lack of having in-house resources to provide the same level of computing capacity. Businesses that are trying to increase the sophistication of their computing capabilities could also benefit from switching to Salesforce as long as the two are compatible. Businesses that rely on smart customer management would benefit...
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...those challenges? Some of the challenges facing Salesforce is increased competition from traditional industry leaders like SAP , IBM and new comers who are trying to duplicate their success. Expansion into other areas of cloud computing, 24/7 service with no outages and protecting the system from security attacks. Salesforce is working on some of the challenges by teaming up with Google and combining its services with Gmail, Google Docs, Google Talk and Google Calendar to accomplish more using the web and Google apps. It also is partnering itself with Google’s completion Apple. With the great market share that Apple has they hope it would help them to capture more of the market share. It is also trying to expand the cloud computing into three types of clouds; the Sales Cloud, the Service Cloud, and Custom Cloud. What kinds of businesses could benefit from switching to Salesforce and why? Small to medium-size businesses are probably the most likely ones to switch to Salesforce.com because of the cost factors and the lack of having in-house resources to provide the same level of computing capacity. Businesses that are trying to increase the sophistication of their computing capabilities could also benefit from switching to Salesforce as long as the two are compatible. Businesses that rely on smart customer management would benefit...
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...Describe in detail how cultural differences may impact communication. Give examples. What can be done to improve communication across cultures? Effective communication is difficult under the best of conditions. Cultural differences may impact communication in many different ways such as language difficulties. In every cultural word means different things to different people. Take for instance some hand gestures which mean different things in different countries. Finger-beckoning sign in the United States means “come here,” in Malaysia it is used only for calling animals while in Indonesia and Australia, it is used for beckoning “ladies of the night.” Communicating by e-mail is not acceptable by some cultures, especially in East Asia. It would be considered as an insult to send a supervisor or colleague an e-mail to announce the birth of a child. Some problems that impact communication when it comes to cultural differences are semantics, connotations, and tone. People speak differently at home, in social situation, and at work. Therefore, when communicating in certain situation you have to be careful because it can be embarrassing. To improve communication across is understanding that no two cultures are alike. Choosing the right words and the form in which message are sent are based on cultural preference, norm, and values. Also, one has to learn how to communicate effectively across national and cultural boundaries and understanding the role of the culture. The advance in...
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...and foreign brake assemblies. Their manufacturing plant operates in three shifts, with each shift being supervised by an experienced “Bucknell” senior. The three shifts are all unique in their responsibilities, as are the supervisors that are assigned to them. All of the supervisors are well liked by the employees; however there are some concerns that involve the overall welfare of the employee’s satisfaction levels and their assigned tasks. As consultants with Panther Consulting Inc., we make the following recommendations in an effort to address the employee’s individually agreed-upon task assignments. •&νβσπ;Open the doors of Communication- Because of the tedious work performed by members of Shift 1, they are dissatisfied and un-fulfilled. They’re responsibilities on the production line and packaging area is repetitive, and Art constantly reminds them on the rules and procedures. The rules and procedures are already posted and understood, so a daily reminder is something that adds to their perceived “annoyance” on the job. They respect Art, but they don’t voice their concerns. Members of Shift 2 sometimes find difficultly in their tasks, as they’re involved in the complex computer programs that run the operation. The workers have complained on numerous occasions to the supervisor, Tom, and the upper management, however, nothing has occurred after the fact that would address the issues. Members of Shift 3 are supervised by Carol, and their work seems very efficient. They...
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...yDylan Dissanayake Student ID : 15223568 Session 1 : Earth Buddy 10/01/12 Q1. How many Earth Buddies can Ben count on producing in one shift? How many if the factory works 2 shifts? Three shifts? How many if it operates three shifts a day, seven days a week? Which operation is the bottleneck? TASK | TIME | NUMBER OF OPERATORS | a.BUDDIES/HR | b.BUDDIES/SHIFT | c.BUDDIES/ "2" SHIFTS | d.BUDDIES/ "3" SHIFTS | e.BUDDIES/ "3" SHIFTS - 7 DAYS | FILLING | 1.5 | 6 | 240 | 1680 | 3360 | 5040 | 35280 | MOULDING | 1.6 | 3 | 225 | 1575 | 3150 | 4725 | 33075 | EYES | 1.2 | 2 | 300 | 2100 | 4200 | 6300 | 44100 | EYE GLASS | 1.2 | 1 | 300 | 2100 | 4200 | 6300 | 44100 | PAINTING | 1.5 | 1 | 240 | 1680 | 3360 | 5040 | 35280 | PACKING | 1.98 | 2 | 363 | 2541 | 5082 | 7623 | 53361 | a. Buddies/hr = 60minutes x Operators time/task b. Buddies/shift = 60minutes x Operators x Productive hrs time/task c. Buddies/ 2 shifts = 60minutes x Operators x Productive hrs x No. Of Shifts time/task d. Buddies/ 3 shifts = 60minutes x Operators x Productive hrs x No. Of Shifts time/task e. Buddies/ 3 shifts = 60minutes x Operators x Productive hrs x No. Of Shifts x Days 7 Days time/task Bottleneck = Lowest output (Moulding) Theoretical Capacity/hr = Operators x 60min ...
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...hasn’t been able to engage his key leaders with a vision or objectives for the unit. Finally, David’s unit lacks trust. Trust from the supervisors’ perspective that management will support them when they make tough decisions as well as from the management’s perspective, supervisors won’t act in the best interest of the company and aren’t dedicated to their work. This environment has led to a unit not performing as a team with animosity building between supervisors from different backgrounds as well as between supervisors on different shifts. David Gold, the manager, should encourage the participation of all the supervisors in meeting the goals and objectives. He should also insist that the general supervisors collaborate with the production supervisors and maintenance staff, and have the production supervisors collaborate with the crew chiefs. The next step after connecting the staff of each shift should be connecting the staff of the three shifts, by putting in place procedures so they have to communicate with each other and report the daily progress and issues to each other, in ways more than just, a post-it or short memos....
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...Goodman Case Situational Audit Situational Audit The Goodman Company manufactures small rubber automotive parts. They make boots for floor mounted automobile and truck transmissions, boots for brakes, and clutch and accelerator pedals. At the end, these products are sold to assembly plants for new cars and trucks. The president of the Goodman Company is Mr. Robert Goodman. Joes Smith is the production manager. Under Joe Smith they are three supervisors, one for each shift of work. Shift one is supervised by Mr. Cleverson Anthony, shift two supervised by Mr. Norm Leonard and the third shift by Bob Jackson. The company has been doing very well given the fact that the plant is fully staffed on each shift. Recently the plant has been working six days a week to keep up with increased orders. Being the good businessman Mr. Goodman is, the increase in demand for his products prompts him to explore the option of expanding his company. Any increase in production must occur within the present physical plant, because money is not available for a proposed multi-million dollar expansion that was thought about. The purchase of new equipment is also out of the question so Mr. Goodman decides to hire a production analyst in Ms. Ann Bennett to see if greater efficiency can be achieved. Ann Bennett has a bachelor’s degree in Finance with a concentration in Production Management. She graduated with first class honours. Before Ann Bennett implemented her changes the entire production process...
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...Business Research Project Part 5 Learning Team QNT 561 September 08, 2014 Business Statistical Analysis Scenario A GMC manager recently noticed that there is a production difference between the early shift and the late shift. The manager would like to determine why there is a difference in production between the shifts and asked for research on the issue. The research team came up with the following research question: Is there a reason for the different production levels between the day and evening shifts. Our team has come up with the following two null hypotheses: H0 - There is a significant difference in employee productivity between shifts due to worker age. Ha - There is no significant difference in employee productivity between shifts due to worker age. In order to accomplish this, we need to find the average number of errors along with the standard deviation. By doing so, we can set up a confidence interval to see if the late shift is truly doing better when it comes to quality. If they are, we can make the nomination that the manager has the late shift supervisors provide guidance to the early shift supervisors. There are various statistical reports that outsource the relationship between the independent variable(s) and the dependent variable. Here we will realize how GMC will translate the organization problem into a statistical problem, provide a solution to the problem statistically, and then translate the statistical solution...
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...referred to as Harald, from an assistant product manager of a European chemical company to the leader of an entire plastic resins unit. Through interviews with more than 40 executives, Watkins (2012) has developed the seven seismic shifts of perspective and responsibility; specialist to generalist, analysts to integrator, tactician to strategist, bricklayer to architect, problem solver to agenda setter, warrior to diplomat, and supporting cast member to lead role. Initially, Harald began to over manage the sales and marketing VP, an area he was more than familiar with. This is an example of shifting from specialist to generalist. Rather than focusing on a comfort zone, “Enterprise leaders must be able to (1) make decisions that are good for the business as a whole and (2) evaluate the talent on their team.” (Watkins, 2012, p 67) In Watkins (2012) second shift, analyst to integrator, Harald was introduced to conflicting needs and demands of business. Operations, sales and marketing, research and development, and finance departments will often have different needs or visions. In the third shift, tactician to strategist, Harald realizes he must now think more strategically and spend less time on small details. Watkins (2012) identifies three skills necessary to transition from tactical to strategic thinking; level shifting, pattern recognition, and mental stimulation. These skills refer to the ability to recognize when to be detailed or broad-scoped, recognize important...
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...profession is a vital key for me. Not loving my career choice would defeat the purpose of differentiating between a job and a career. In addition it is an easy way to set yourself up to be successful as it comes unsurprisingly. Choosing a nursing career means; I wouldn’t have to push myself to do something I don’t want to just for a pay check. It is simple I love taking care of people and it is something that has always come naturally. Nursing careers allows flexibility as there are different needs in different environments that calls for Nurses. This allows 24 hour shift availability. For the morning person there is the day shift. Designed for the guy that’s not so nice before noon, there is a second shift. Then you have the night owls that love to work all night, thirds shift. This is also beneficial to mom’s like me, which would like time off for business and time with their children. Likewise a lot of mom’s choose the three day 12 hour...
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...expected to be 30,000 units per month, and 90,000 units per quarter. As a result of this new information, PEMC has hired this consulting firm to provide solutions that will enable PEMC to meet its production needs. The purpose of this paper is to provide those recommendations for improved productivity (University of Phoenix, 2011). Determining the Needs of the Customer In order for us to determine the needs of PEMC we must first have a clear vision of the company’s analysis data for the Ultramover. Through this review of the data, we have determined that PEMS currently only has the capability to produce ten thousand units of the Ultramover each month by operating two production shifts five days a week. Given the challenge of increasing the output of until from 10,000 to 30,000, we have determined three specific areas in which PEMS must correct in order to meet its production demands (University of Phoenix, 2011). Needs of the Customer One of the key duties of this consulting firm is to determine the needs of the customer in order to make recommendations. We have...
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