Reaction Paper on Tourism Summit
My overall Reaction to the summit is it was Very interesting although most of the their major focus is to advertise their Company which in my own opinion is really irrelevant. What captivated me is the Introduction and the performance of the pana-yanun is really awesome. They have captivated my attention which I admit the it is easy for me to lose my interest in such performances.
Speaker with the welcoming remark was Michael C leacadio. He was awesome he really made me interested especially with his KOKology.
Land:
The first Guest speaker was Mr. Rufino Eduardo H. Abad. He was really strict about his lecture But I learned quite allot from him. He talked about services and the needs and wants of the guests. He talked about how want’s tern to needs and how needs turns to wants he talked about the Level of Meeting the needs of people. Hoe each star corresponds to what services offered. What effort is needed or services offered in each starts. And that our industry Primary Target is the Guest Delight the 4-5 stars.
He also talked about the Deferent level of guest Delivery. And that the Primary target is to provide extra services.to give customer delight and satisfaction.
Water:
The Second Speaker Was Dr. Remeo D. Sajonas, PhD He talked about hospitality at sea. He talked mainly about the Cuie Ship that Their Company owned the Star Cruises. He also talked about the Genting training industry and some of the service and facilities that are available is cruise lines. The only this that I don’t like the obvious Advertisement of the company what happens to be really irrelevant. And out of the Primary Objective of the Summit.
Air:
The last but not the least is the air. Where Mrs. Ma. Theresa C. Salvilla talked about their company the Philippine Airlines. And their upcoming Development and upgrades on services nothing more nothing less Y_Y sadly the Primary objective was to advertise that to impart knowledge. And it sudden me that the Philippines biggest plain is only the Air buss A319 where the biggest in the Airbus A380 which so happens to be Available in Malaysia, Singapore, Thailand and other ASIAN countries. It’s just another Proof. of the Corruption of the country Y_Y.