...University of Economics ho chi minh city | TRUNG NGUYEN 2014 ANNUAL MARKETING PLAN | GROUP 2 | 12/18/2013 | | | Group 2: Le Hoai Tram – Pham Thanh Tu – Tran Thi Hong Van | Table of Contents Executive Summary 3 I. Introduction 4 II. Situational analysis 4 1. PEST 4 2. Company analysis 6 3. Market Potential and Sales Forecast 8 4. Customer analysis 9 5. Competitor analysis 12 III. Marketing objectives 16 IV. Marketing strategy 16 1. Product: Coffee G7 16 2. Service: Trung Nguyen Coffee Chain 18 V. Supporting Marketing Programs 19 VI. Financial Projection 20 VII. Monitors and Controls 21 1. Sales force efficiency 21 2. Advertising efficiency 21 3. Sales promotion efficiency 21 4. Distribution efficiency 21 VIII. Contingency Plan 21 IX. Marketing Plan Timeline 22 Appendices 23 Reference 33 Executive Summary This report aims to propose marketing activities for Trung Nguyen Coffee in the year of 2014. The marketing plan includes (1) situational analysis, (2) marketing objectives, and (3) marketing strategies. First, situational analysis reveals that Trung Nguyen coffee is in the top 3 leaders in the industry with a market share of 38%, chasing after are Nescafe and Vinacafe with 27% and 31% respectively. It also shows that although the government has supported the development of coffee industry, some market volatility has had negative effects on Trung Nguyen’s performance. In terms of competitors...
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...Recently, quality and price of products are no longer important as features for customers to choose. Because of the similarity of all kind of products including quality and price, customers would pay more attention on the different of every single company and their products as well. In this situation, social value might be the striking factor that leads to the success. In other words, purchasers are not only willing to support mentally, but with the meaning social activities, they are also enthusiastically responding with hearts as well as their money. And one of the most effective marketing strategies to attract customers to the social activity is cause marketing or cause-related marketing. Besides, providing funds for projects or researches for social welfare is an excellent expression of responsible citizen of organization, also is a best chance to enhance company’s image through mass media communications. Cause marketing is simply cooperation between for-profit business and non-profit organization for mutual benefit. Adkins (1999) also believes that “Cause Related Marketing as ‘a commercial activities by which a business with a product, service or image to market builds a relationship with a cause or a number of causes for mutual benefit’”. In other words, the relationship will be form when both parties have contributed and had certain benefits mutually. According to Daw (2006), for over the last twenty years, the development of cause marketing has presented itself in diverse...
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...Strength 1. Trung Nguyen has great raw material to produce coffee because Trung Nguyen has production plant located in the coffee capital of the Buon Ma Thuoc where soil and and weather are supportive of coffee growing. Besides, Viet Nam, which is the home of Trung Nguyen brand, is the largest coffee exporter in the world. This advantage helps Trung Nguyen not to depend very much on suppliers. This location is also convenient for transportation. 2. Trung Nguyen is an old brand in Viet Nam, they have got the fame spread out the nation. This is considered “home advantage” when Trung Nguyen understands culture and life style of Vietnamese people. The product quality meets customers’ need because Trung Nguyen provide unique Vietnamese coffee taste which matches the interest of Vietnamese people. Therefore they get advantage in gaining the trust and support of Vietnamese customers. 3. Trung Nguyen is a pioneer enterprise in the form of control and franchising in Viet Nam. Trung Nguyen has eight shop in foreign countries such as US, Japan, Singapore, Thailand, China, Cambodia, Poland and Ukraine. 4. Trung Nguyen has solid infrastructure. They has three factories producing coffee with modern technology in the world. Their headquarters and distribution activities are located in Ho Chi Minh city which is the big commercial center of Viet Nam and many stores is placed throughout the country. 5. Young and professional management team contributes greatly in Trung Nguyen’s advantages...
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...such a fast pace. Therefore, coffee has become one of the most favorite kinds of drinks. Many people drink coffee to be able to work or study more effectively. When they feel so tired, some employees or students will need a five or ten minutes break just to drink a cup of coffee. Moreover, someone even have drinking coffee as one of their hobbies. Therefore, in these days, it is quite easy for consumers to buy a cup of coffee at one coffee shop, a can of coffee from the vending machine, or just get some instant coffee sachets at the supermarket. When people think about coffee, they will think of some popular brands, such as, Nescafe, Starbucks, Gloria Jeans, etc. However, it is the fact that, according to the BBC News in 2012, Vietnam has just surpassed Brazil to be the world’s largest coffee exporter. (BBC , 2012). Furthermore, G7 Coffee– the major product from Trung Nguyen Group – the greatest coffee company in Vietnam – also has high quality like the coffee of those brands. And thus, there are some questions arising from this fact, “Why doesn’t the G7 Coffee from Vietnam become as famous as the coffee from those popular brands, in all over the world?”, “Can it be?” and “How can it?” Background Trung Nguyen Group was established in June 16th, 1996. At that time, it was just a small company in Buon Me Thuot, which is one of the three main highlands for growing coffee in Vietnam. Nowadays, according to Trung Nguyen’s home page, Trung Nguyen Coffee has been available in over 50...
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...Nhóm: Luck star Cà phê Trung Nguyên Lời mở đầu: Nhóm Lucky star xin chào Cô! T hưa Cô! sau quá trình tìm hiểu trên internet, ở các đại lý, qua nhiều nguồn tài liệu mà nhóm đã thu thập được và những kiến thức nhóm chúng em đã được học trên lớp, nhóm Lucky star đă tổng hợp lại thành bài tiểu luận môn marketing căn bản với chủ đề “Nghiên cứu Marketing của công ty cổ phần cà phê Trung Nguyên” 1 Nhóm: Luck star Cà phê Trung Nguyên PHẦN 1: TÔNG QUAN CÔNG TY A. Giới thiệu công ty. Công ty cổ phần cà phê Trung Nguyên Trụ sở chính tại 82 – 84 Bùi Thị Xuân, phường Bến Thành, quận 1, Tp.Hồ Chí Minh Trung tâm phân phối tại 168 Phan Văn Trị, quận Gò Vấp, Tp. HCM, hàng hóa được tập trung tại đây trước khi đưa đến các nhà phân phối Trung Nguyên có 2 nhà máy: -Nhà máy Bình Dương: khu công nghiệp Tân Đông Hiệp A, Huyện Dĩ An, Bình Dương với diện tích 30.000m2. Đây là nhà máy sản xuất cà phê hòa tan nhãn hiệu G7 với công suất 3.000 tấn/năm. -Nhà máy Buôn Ma Thuột: Khu tiểu thủ công nghiệp Tân An, phường Tân An, Tp.Buôn Ma Thuột, tỉnh Daklak với diện tích 50.000m2. Đây là nhà máy chế biến cà phê rang xay có công suất 10.000 tấn/năm.Với mức đầu tư trên 40 triệu USD vừa khởi công nhằm phục vụ cho một giai đoạn phát triển mới. Trung Nguyên có 5 chi nhánh: 1, Chi nhánh Hà Nội: Hiệu sách Trung tâm Từ Liêm, Khu Liên Cơ Quan, xã Mỹ Đình, huyện Từ Liêm, Hà Nội. 2, Chi nhánh Đà Nẵng: 138 Nguyễn Thị Minh Khai, Q.Hải Châu, Tp.Đà Nẵng. 3, Chi nhánh Cần Thơ: 78 Đường 3/2,...
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...BSNEU Case Analysis 2014 – Pre Test Part 3 Cà phê Trung nguyên Nhãn hiệu Trung Nguyên đang tràn ngập thị trường Việt Nam, đem đến một luồng gió mới trong xu hướng tiêu dùng và kinh doanh tư nhân. “ Tôi chưa bao giờ nghe nói đến Starbucks”, Đặng Lê Nguyễn Vũ nói, bối rối khi được so sánh với tập đoàn caphê đóng tại Seatle này. Điều này nghe có vẻ lạ kỳ đối với một người đang điều hành cả một hệ thống lớn mạnh không ngừng các cửa hàng caphê trên khắp Việt Nam này. Nhưng Vũ không thâm nhập vào thị trường nước ngoài như Starbucks. Anh tập trung vào việc thu hút những người uống càphê trong nước đến với nhãn hiệu của mình, Trung Nguyên - một cái tên giờ đây đang được treo trên khắp biển hiệu của hơn 160 cửa hàng ở thành phố HCM, Hà Nội và khắp các tỉnh thành khác. Sự phát triển của Trung Nguyên đang dấy lên một một xu hướng tiêu dùng mới ở Việt Nam, tạo ra những cơ hội kinh doanh mới, phát triển một kỹ năng marketing mới và thổi nhịp đập mới cho ngành sản xuất càphê trong nước. Nhưng chiến lược của Trung nguyên khác xa so với chiến lược của Starbucks. Trong khi công ty của Mỹ này đang thâm nhập thị trường Trung Quốc, Malaysia và Singapore với một kiểu cửa hàng bán lẻ có phong cách phục vụ và bài trí giống nhau, các cửa hàng của Trung Nguyên vẫn có những nét riêng thậm chí hơi cẩu thả bừa bãi. Các hợp đồng để trở thành cửa hàng phân phối sản phẩm Trung Nguyên bị điều chỉnh sao cho thoả mãn tình trạng của một số lớn các cửa hàng tư nhân đang tìm kiếm một cơ hội đầu tư ít vốn và giá...
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...focus on Trung Nguyen Company: Introduction The main goal of our report is based on 5 models have learned to introduce an overview and analysis of business situation of the Trung Nguyen company - one of the leading coffee companies in Vietnam with a prestigious brand name, famous history and high growth possibility the next few years. It is a need to explore the industrial performance, business Scope, company's strategies. I shall also base on economic conditions, and company's ability to forecast the direction that the company is taking in the future. Demonstrating on the strengths and weaknesses, hence find the way to maintain competitive among other traditional coffee shop models in the market. As for the first part of the report, I'll introduce more about Trung Nguyen cooperation, their history, their steps… Following by the analysis of their internal (BSD Model), external environments (PESTEL model), Use Five -Forces model of Competition, and SWOT… we will have a complete picture about the business situation of one of Vietnam's leading companies. History: Trung Nguyen has been in Vietnam since 1996, more than a decade passed and the company has been achieving a numerous of entrepreneurial prizes and recognitions from Vietnam government, Vietnamese Young Enterprise Association… Trung Nguyen now is recognized worldwide as the best coffee brand. Let take a closer look of Trung Nguyen steps: • 1996 – Trung Nguyen Coffee Company established Starting from 1996, Trung Nguyen...
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...Trung Nguyen Coffee was one of the first businesses in Viet Nam to implement franchising. Established in 1996, Trung Nguyen has so far developed its trademark in all localities nationwide, with more than 1,000 franchised cafes. ------------------------------------------------- market research about Trung Nguyen Following Trung Nguyen, various businesses in the country have also pursued this strategy with success. Experts forecast that with an estimated annual growth of 15-20 percent over recent years, franchising would be a fast-growing form of business in Viet Nam when the country officially joins the World Trade Organisation. As almost all Vietnamese enterprises are not strong enough to expand their outlets abroad, franchising is considered to be an appropriate way to help them compete with foreign businesses in the domestic market and indirectly penetrate into larger markets at lowest costs while being able to protect trademarks, experts said. "Franchising has helped Trung Nguyen trademark be popular not only in the country but also in the US, Russia, Japan, China, Cambodia, Singapore and Thailand," according to the company's Marketing Director Nguyen Tran Quang. He stressed that his business planned further expansion into big markets such as China, Japan and Russia. Kinh Do and Pho 24 are also well-known trademarks engaging in franchising. Pho 24 had, by the end of 2006, developed 46 pho ( rice noodle) restaurants throughout the country as well as in Indonesia...
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...Case study: Trung Nguyên coffee By Morgen Witzel The story. Coffee cultivation in Vietnam began under French colonial rule in the 19th century and soon became a staple industry. By the mid-1990s, the country had become one of the three biggest coffee producers in the world. Much of it, however, was low quality and sold at cut prices overseas. Vietnamese-American entrepreneur Dang Le Nguyen Vu believed high-quality Vietnamese gourmet coffees could be produced and sold profitably. So, in the mid-1990s, he launched Trung Nguyên, a coffee manufacturer and café chain. The challenge. Vietnam is an emerging market. In 1995, per capita income was only $250 (the 2010 figure was $1,200). This was one reason why Mr Vu chose to develop a luxury brand that would appeal to both domestic and export markets. To do so, he would have to persuade the home market that his expensive product offered value, and convince overseas customers that Vietnam could produce gourmet coffee. The home market. As the owner of a coffee-processing business, Mr Vu could improve the quality but there was no efficient distribution network. The answer was to set up a chain of coffee shops, modelled in part on Starbucks, that would also sell coffee beans for home consumption. The branding of Trung Nguyên was carefully planned. To counter competition from big multinationals, whether coffee shops or brands such as Nescafé, Mr Vu positioned it as part of a Vietnamese tradition. A Trung Nguyên museum tells the...
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...Competitive Strategy Essay research: Trung Nguyen“Chasing the Starbucks Dream” Lecture: Mr Frankie Yee Group No: 4, Industry A Group members: Smita Mukesh-ID: 12515963 Anay mapuskar-ID: 12527640 Kaaviya Ramesh-ID: 12526283 Nguyen Minh Dao-ID: 12528600 Kathambari Ravichandran- ID: 12526461 Ram Hasubhai Kathadbhai- ID: 12526208 Date: January 9th 2011 Group 4 Table of Contents 1. 2. 3. Frankie Yee ` Executive summary ..................................................................................................................................................... 3 Introduction ..................................................................................................................................................................... 3 Company situation ......................................................................................................................................................... 4 3.1 Past and present performance............................................................................................................................... 4 4. External Analysis............................................................................................................................................................ 5 4.1 PESTEL factors ............................................................................................................................................................. 5 4.1.1 Political/Legal ..............
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...I. Background of the Case Trung Nguyen Coffee was introduce to Vietnamese coffee market in 1996. Dang Le Nguyen Vu was the chairman of Trung Nguyen. From a small coffee roasting house to ‘Central Highland’ which they do all the activities related to Trung Nguyen. People were amazed by the new coffee lifestyle that Trung Nguyen introduced and were captivated by the rich, authentic Vietnamese coffee it offered. Trung Nguyen was expanded to other provinces and cities across the country as well as opened franchise coffee shops in Asian countries such as Cambodia, Japan, Singapore and Thailand. Today, Trung Nguyen has been shipped to 40 countries, including Western markets such as Canada, France, and the United States. Bringing their coffee to the world, the company management not only wants to promote the product itself but more importantly, to disseminated the image of Vietnamese coffee and the cultural and spiritual values. With the vision of becoming a major force in the Vietnamese economy, Trung Nguyen brand of coffee products account for about 60 percent of the one million tons produced annually and the company is the country’s leading exporter of coffee. Vietnam, with the history of the coffee cultivation dating back to the 18th century, Is now the second largest producer of coffee in the world after Brazil II. Time Frame * History In 1996 Trung Nguyen was a small business processing coffee in Ban Me Thuoc city. At that time, Vietnam had risen once again to be one...
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...I. Introduction Trung Nguyen was established in 1996. At first, it as a fledgling brand in Vietnam and after that, they have created their reputation and familiar brand name to both customers at home and abroad. Over the past 10 years, from a small coffee company in Bon Me Thuot, Trung Nguyen has developed as a powerful corporation with 6 member companies with the major industries include manufacturing and trading tea and coffee, franchise and distribution services, modern retail stores. With their slogan “Bring a new creative inspiration”, they still create a phenomenon coffee not only in Vietnam but also all over the world. Trung Nguyen coffee products and G7 instant coffee has been exported to 43 countries around the world with main markets such as America and China. Moreover, they has also built a network of 1000 stores and distributed G7 across the country. Moreover, they were honored to receive EUREGRAP International Certificate for its cleanliness and excellence in producing and they have also won a lot of prizes and good titles for the company. It makes a lot of people know about their products and brand name, and then they become more popular in the coffee market and can compete to the others. II. Task 1 1a. Explain how market structures in practice deviate from the model of perfect competition. As you know, for a company as successful as today, members in Trung Nguyen coffee company knew that business environment is more or less influenced on it, especially...
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...management has been becoming very important related to business survival. In many Vietnam original brands are being strongly development and resisting pressure competitive, we please to choose Trung Nguyen Coffee to analyze their strategies which is not only a light in Vietnam economy but also some lightness and refinement in Vietnamese’s soul. On june 16th, 1996, Dang Le Nguyen Vu founded Trung Nguyen in Buon Ma Thuat city- Vietnam’s coffee capital. The initial capital investments consisted of only an old bike, unwavering faith and strong with of youth as well as a genuine desire to build a famous coffee brand, bringing the flavor of Vietnamese coffee to all corners of the world. The opening of the first coffeehouse in Ho Chi Minh city in 1988 is the first step in the formation of Trung Nguyen coffee shop chain in cities throughout Vietnam and in other countries of the world. In 2001, announcing the new slogan “ explore creative inspiration”, Trung Nguyen won the love of customers across the country for its exceptional coffee that had been extracted from the finest quality coffee beans, using advanced technology and unique inimitable oriental formulas and blended with an intense passion for coffee. On November 23, 2003, 67 instant coffee was introduced in “67 instant coffee festival” at Reunification palace which attacted...
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...I. BACKGROUND OF THE STUDY The Trung Nguyen coffee was owned by Dang Le Nguyen Vu. Trung nguyen coffee was started in the highland region of Vietnam. The company was only a smll coffee roasting house in Buon Ma Thuot city, Dak Lak Province. With the vision of creating a famous coffee brand name they wanted to introduce the authentic Vietnamese coffee to the whole world. Trung Nuyen Coffee now is the largest domestic coffee brand within Vietnam, and exports its products to more than 60 countries, including major Asian markets such as Japan and Singapore. Trung Nguyen Coffee offers a variety of coffee products including roasted and instant coffee. It is known as an important producer and distributor of kopi luwak (Vietnamese: cà phê chồn), weasel coffee Trung Nguyen, also known as civet coffee, both natural and simulated. Kopi luwak, widely noted as the most expensive coffee in the world, is coffee made from the beans of coffee berries which have been eaten by the Asian Palm Civet (Paradoxurus hermaphroditus) and other related civets, then passed through its digestive tract. After gathering, thorough washing, sun drying, light roasting, and brewing, these beans yield an aromatic coffee with much less bitterness. Trung Nguyên's Legendee[7] brand coffee is a simulated kopi luwak product, which uses synthetic enzymes to mimic the civet's gastric acid, producing effects on flavour similar to actual kopi luwak, and reducing the need to rely on the civet, which is now endangered in Vietnam...
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...NATIONAL ECONOMICS UNIVERSITY BTEC HND IN BUSINESS (MANAGEMENT) Assignment Cover Sheet NATIONAL ECONOMICS UNIVERSITY BTEC HND IN BUSINESS (MANAGEMENT) Assignment Cover Sheet NAME OF STUDENT | Nguyễn Hùng Chiên | REGISTRATION NO. | 10120115 | UNIT TITLE | Business Environment | ASSIGNMENT TITLE | Individual Assignment | DURATION | | ASSIGNMENT NO | 1 of 2 | ASSESSOR NAME | Daniel Vanhoutte | SUBMISSION DEADLINE | Tuesday, 16 October 2012 | ------------------------------------------------- ------------------------------------------------- I, __________________________ hereby confirm that this assignment is my own work and not copied or plagiarized from any source. I have referenced the sources from which information is obtained by me for this assignment. ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ________________________________ _________________________ ------------------------------------------------- ------------------------------------------------- Signature Date ------------------------------------------------- -------------------------------------...
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