...Types of Information Systems PGDM Trimester I, 2013 Types of Information Systems IT applications in Management, 2013 2 Operation Support Systems Definition: • Information systems that process data generated by and used in business operations • Goal: – efficiently process business transactions, – control industrial processes, – support enterprise communications and collaboration, and – update corporate databases IT applications in Management, 2013 3 Examples • Transaction Processing Systems (TPS) – record and process data resulting from business transactions, update operational databases, and produce business documents. • Sales and inventory processing, accounting system • Process Control Systems (PCS) – monitor and control industrial processes. • Power generation, steel production, refinery • Enterprise Collaboration Systems – support team, workgroup, and enterprise communications and collaboration. • E-mail, chat, videoconferencing IT applications in Management, 2013 4 Management Support Systems Definition: • Information systems that focus on providing information and support for effective decision making by managers • Types: – MIS – DSS – EIS/ESS IT applications in Management, 2013 5 Management Support Systems Management Information Systems (MIS) – provide information in the form of prespecified reports and displays to support business decision making. Sales analysis, Production performance Decision Support Systems (DSS) – provide interactive...
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...Types of Information Systems Bailey, Sarah XACC/210 January 17, 2016 Vincent, Richard Types of Information Systems Transaction Processing Systems (TPS) According to “McDonald’s Information Systems” (n.d.), The first transaction happens when two people make an exchange, and collecting data about it is called transaction processing, so transaction processing is collecting, storing, modifying, and retrieving the transactions of an organization. Transaction system is important to answer routine questions, and it helps to conduct business such as payroll, employee record keeping or paying an employee. It’s important to store the data of the transactions to save and protect because transactions generally involve an exchange of money which is critical in any organization. Decision Support System (DSS) Decision support system is used to model data and make decision based on the data, making the right decision is usually based on the quality of the data, and one’s ability to analyze the data, Decision Support System are usually computer applications with a human component. Management Information Systems (MIS) This system is used to create periodic reports such as a daily list of employees, hours worked, and a monthly report of expenses compared to a budget. “Made for you” system This system is for when a customer places an order, it automatically pops up on a monitor in the kitchen, allowing cooks to prepare the order the way the customer requested. POS System (Scale...
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...TYPES OF INFORMATION SYSTEMS An information system is a collection of hardware, software, data, people and procedures that are designed to generate information that supports the day-to-day, short-range, and long-range activities of users in an organization. Information systems generally are classified into five categories: office information systems, transaction processing systems, management information systems, decision support systems, and expert systems. The following sections present each of these information systems. 1. Office Information Systems An office information system, or OIS (pronounced oh-eye-ess), is an information system that uses hardware, software and networks to enhance work flow and facilitate communications among employees. Win an office information system, also described as office automation; employees perform tasks electronically using computers and other electronic devices, instead of manually. With an office information system, for example, a registration department might post the class schedule on the Internet and e-mail students when the schedule is updated. In a manual system, the registration department would photocopy the schedule and mail it to each student’s house. An office information system supports a range of business office activities such as creating and distributing graphics and/or documents, sending messages, scheduling, and accounting. All levels of users from executive management to nonmanagement employees utilize...
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...Assignment tittle communication skill Assessor: Michael Wong Health and social care level 2 Unit: 3 In this assignment I have be asked to produce a report on one to one communication and group communication. I will also Identify and describe my own interaction, assess the advantages (strength) disadvantages (weakness) and what went well, what went badly and how to improve it. One to one communication I am going to tell you the role I played in the one to one communication with one my partner Noma I played the role of a service user in a nursing home that have left hospital but not yet ready to return home. My partner played the role of a career. We discuss about my health and the reason why I don’t want to return home. If I have had my medication, my breakfast and what I would like to take for lunch time. We also discuss about her son, what he is called and if I have any pain to be looked after. Career hi Lora Service user hi Noma Career: how are you today? Service user: I am fine. Career: have you taking your bath this morning? User: yes. Career: have you had something for breakfast? User: yes. Career: what did you have for breakfast this morning? User: A cup of tea, bread and sausages. Career: have you taking your medication Service user: not yet. Career: why? User: I don’t feel like taking any medication today. Career: is there no body to administer you drugs to you? User: I do not feel taken the drugs. Career: what do like to take for lunch...
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...Task 1 : Explain different types of information, their sources and purposes. Misco used various types of information in their website like written, on-screen, multimedia and web based information to communicate with their stakeholders. Misco use web based information to spread information and it gives them the benefit to communicate anywhere around the world. As one can see Misoc’s website it divided in various sections all targeting different areas and giving information in a very user friendly , targeting anyone who is intrested to view their website. One can find a section for their stakeholders, about their marketing and research within the company, offering a subscription section for anyone who would like more information to inform himself more. Misco update its website continuously offering latest news and upcoming courses in the future. This is generally controlled by the IT department help bay the Marketing Department to write the text and help in the image of the company through the website. Their website cater interested persons who would like to take a course with Misco , or organisation who wants to upgrade their organisation and give training to their employees or want to benefit from the services in Human Resources or Market Research. Written information is used a lot especially in different ways n businesses to get their message through and give information to their stakeholders. It is an everyday use in various ways , in emails to their staff and...
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...XACC/210C The information systems that are used in the office I work at include an office information system, and a transaction processing system. Everything in my office is performed electronically. I submit all claim forms through EDI on a daily basis. EDI (electronic data interchange) is used for electronic exchange of text, graphics, audio and video. Submitting my claim forms this way creates less waste, as with the paper and mail format. It also saves money. The hardware that is used includes my computer, copy machine, and a facsimile. All of these things used make the process a lot easier. Rather than having to send and receive everything through snail mail. When submitting through an EDI, I can receive my payments back within two weeks. If I was to send through the mail, I would have to wait up to 6 weeks to receive something back from an insurance company. A transaction processing system is another information system that I use on a daily basis. I record all patient payments all with the click of a button. I also enter in patient updates and new patient data into this system. I can also remove any unwanted or unnecessary information. All transaction data is saved into this system. So at the end of the day all I have to do is print a daily payment/transaction report, and make sure I balance out at the end of the day. I suppose that this all would be included as an online transaction processing system? I feel that with the everyday use of doing everything...
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...M1: Analyse different types of business information and their sources To: Directors of New Look From: Caitlin Woods Subject: Analysis of different types of information and sources in New Look The aim of this report to focus on how effective communication of New Look, through analysing the different types of business information and their sources. The sort of information I will be analysing will the verbal & written information and the internal & external information and I will including the benefits of all of these types of information. I will also be explaining why New Look as a company use these types of business information. New Look are very big company that was founded in Taunton 1969 who have now become a worldwide business with stores all over many different countries. They use many different types of information in order to provide great customer service, meet customer needs and satisfaction. However, not everything is about meeting the customer’s needs. Verbal & Written information is one of the major part of business information that New Look use in order to meet their goals and provide the best possible customer they can give. Verbal information which is verbally communicating through speak. It includes using your phones, voicemail, presentation, videos, meetings, interviews, radio, video call and face-to-face. Verbal information is very important for New Look as they don’t just use face-to-face with customers; they also use it with employees on...
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...be analysing the different types of business information used at Apple inc. and where each information source comes from in their organisation. Verbal information Apple use verbal information. Verbal information is a way of communicating by saying or expressing your thoughts in to words for example by having a conversation with someone this is where verbal information is shown this is because they are speaking. An organisation has to use information verbally as they are selling products which means you have to be persuasive by using words through speech. They also use verbal information to communicate internally between staff and partners. This may be done face to face or even through the phone. Apple use verbal information to talk and communicate with customers in stores or even over the telephone. Verbal information is very essential in an organisation like Apple The main advantages or verbal information are: • Its quick and efficient • Quicker to give someone an understanding of something as you can explain in more detail • Easier to get point across • Quicker to get a reply There are many advantages but there are also disadvantages: • People easily forget as if someone was to tell them allot of information verbally they wouldn’t remember everything they have said • Lack of understanding, this may be from the persons speech or the way that they are talking The advantages of verbal information The advantage of verbal information is that it’s the fastest way...
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...could be a firm that you work for, a shop that you visit regularly or even a family business. Your interview should find out the following: • The types of information they use with examples • The sources from which they get information • The purposes to which they put the information Different Types of information There is a different and wide variety of ways information can be used and sourced, and with an effective business person, they will research the information from a range of different sources before making that decision on which one their business should use. The types of information are: Verbal, written, onscreen, multi-media, and web based. Verbal information This type of information is based on a face-to face verbal communication and is considered the best way to communicate both internal and external. This means there is less scope for misunderstanding and it allows both verbal and non-verbal messages to go through. This is with the constraints of time and budgets in business, and it is not always possible or practical to meet the person, this is such as using telephone conversations, face time, that are also useful ways to communicate verbally, but it is still as important always to use a combination of methods. These ranges of verbal communications are huge as many businesses use this method for information, as speech enables complex ideas to be expressed and discussed. This means that although the absence of speech wouldn’t prevent us from communicating...
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...Communication Cornelius Ademule Task1: Explain the different types of business information, their sources and purpose. TESCO Introduction Business information is important to an organisation because it helps the business to grown and develops including the external information that is brought into the company to help their aims and purposes. Business information could be gathered through external and internal information Tesco PLC is a British multinational grocery and general merchandise retailer. As a big business it has its stakeholders. The communication is one of the most important things in the relationships between stakeholders. Communication needs to be effective in business. It is the essence of the business management. There are many categories of communication eg. oral, video, written, graphical, and multimedia used in a business information; sources would include department who provide the information, and the purpose of information. Category | Type of business information | Source(s) of information | Purpose of information | WrittenThis type of information could include emails, text, letter, memo, financial documents, etc.E.g. Notification for the next meeting, could be delivered through email. | The email could include information and details (date, time and topics) for the next meeting in Finance Department, about the prices and discounts. | Manager of Finance Departments could give this information to the employees. | The purpose is to notify the employees...
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...communication Communication is simply the act of transferring information from one place to another; sharing information between individuals by using speech. Individuals working within a business need to effectively use verbal communication that employs readily understood spoken words, as well as ensuring that the enunciation, stress and tone of voice with which the words are expressed is appropriate. It’s is also like talking to someone; you are saying something to them and having a conversation. This includes talking face to face, in a meeting, in an interview, anyone like a friend, telephone, radio or television and other media. Advantages: 1. It is the fastest way of communicating. It doesn’t take time and money. 2. It is also a direct message because they go straight to the point. Like if you ask a question it is answered straight away. Therefore there is no time wasted. 3. You can tell by their face expression if they are sad or happy about what they are talking about, and also by their tone of voice. 4. You also can comfort them face-to-face. Disadvantages: 1. When you talk to someone, you can’t use that as evidence, there could be no proof you said something to them. 2. If you are speaking to someone who doesn’t speak English, it’s going to take time to translate and money to get a translator. 3. Also when talking to someone, the conversation can get boring and the person might not be listening. 4. This information can be easily forgotten. 5. If the person you’re...
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...P1/M1 - Explain and analyse different types of business information, their source and purposes. Task 1 Verbal This is a use of sounds and words to express yourself, which includes the use of gestures or mannerisms. Advantages & disadvantages An advantage of why verbal communication would be beneficial during an meeting with Apple would be so that all of the information given out is broken down a lot easier making it easier to understand what is being said to the individual therefore they it is easily picked up and understood. Not only that if they were to use hand gestures they would keep the audience eager therefore people would keep focused throughout the whole of the meeting making it easier to sink in to everyone. Verbal communication makes it easier to express feelings to the people you are speaking to, for example if you are upset with a certain subject you are unable to express feelings over text, but with facial expressions and actually showing the emotions during a meeting, the individuals will actually be able to have a full understanding of what is being said. Another advantage of verbal communication is that people are able to get a quick response and feedback on what they have to say about what has been discussed during the meeting therefore they may note that down and take it into account as that is most likely what a meeting is all about, taking on board people’s emotions and feedback towards the certain topic. Some of the many disadvantages of verbal...
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...conduct the research a question must be framed that needs answering, and a methodology for the research chosen. There are two methodologies that are used in social science research, quantitative and qualitative methodologies. The quantitative methodology is influenced by the positivist tradition, which seeks a single truth that can be discovered by scientific investigation (Gilbert, 2005). The second methodology is qualitative, which is influenced by the interpretivist position. This position holds that truth is not so easy to find and reality is subjective and cannot be found through scientific methods (Benton & Craib,2001). This essay will look at both methodologies and try to discover if the research method is influenced by the type of information one wishes to collect, or if a methodology has no bearing on social reality. It will also examine a research question chosen by the author and their preferred research methodology. Quantitive Research Quantitative research follow the positivist tradition of research, there is an ‘objective, external world that exists independently of human perception, which is amenable to quantitative measurement’ (Gilbert, 2005,p32). For the positivist their is a single truth that can be discovered by scientific investigation. To this end positivism uses the quantitative method to collect numerical data,...
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...FELLOWSHIP PROGRAM- 2016-2017 FOR MID-CAREER PROFESSIONAL STUDY IN THE UNITED STATES Information and Application Instructions PROGRAM DESCRIPTION: The Humphrey Fellowship Program provides mid-career professionals from designated countries of Africa, Asia, Latin America, the Caribbean, the Middle East, Europe and Eurasia with an opportunity to enhance their professional capabilities through participation in specialized, 10-month, non-degree programs developed specifically for small clusters of Humphrey Fellows at selected U.S. universities. The Humphrey Program was initiated in 1978 to honor the memory and accomplishments of the late Senator and Vice President, Hubert H. Humphrey. Fellows are selected based on their potential for national leadership and commitment to public service, in either the public or private sector. The Program provides a basis for establishing long-lasting productive partnerships and relationships between citizens of the United States and their professional counterparts in other countries, fostering an exchange of knowledge and mutual understanding throughout the world. Funding for the Humphrey Program is provided by the U.S. government through the United States Department of State and other co-sponsors. The Institute of International Education (IIE) collaborates with the State Department's Bureau of Educational and Cultural Affairs in administering the Program. The types of university programs arranged for Humphrey Fellows depart from a traditional discipline-oriented...
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...Explain the different types of business information, their sources and purposes Communication is something which a business will use in order to help with the overall running of a business. There are different types of information used within many businesses and organisations which are then communicated. The different types of information can be communicated Verbally, Written, On Screen, Multimedia and Web-based. Verbal Information involves through the use of a telephone call, face to face or a voicemail. Face to face verbal communication is the best way of passing on information through to different people within a business. This is because it is quick, and is less scope for misunderstanding. However there are some constraints to this type of information, depending on the size of the business, and how easy it is to find people to then pass on the verbal information to other people. Telephone conversations are also useful as they get the information through to the person on the other end of the telephone straight away. Due to Verbal communication being an immediate form of passing on information, it enables a business or organisation to run more efficiently and effectively. Written Information involves the use of physical symbols to represent words, it could also include diagrams, graphs and charts. Many businesses will use e-mailing as a way of passing on information and communicating with the employees within the business. However not everyone checks their e-mails regularly...
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