...1. Why Service Is More Challenging Than Manufacturing ... www.termpaperwarehouse.com › Business and Management * Feb 21, 2014 - Why Service Is More Challenging Than Manufacturing ? Q. 1. What managerial challenges do services present that manufacturing does not? 2. Why does service management present more challenges ... www.answers.com › ... › Industries and Professions › Manufacturing * Managerial challenges presented in services that don't surface in ... There is constant customer contact in servicing; manufacturing does not have ... What did you discover in your research of female serial killers for The Boy in the Woods? 3. Om chap1 - Slideshare www.slideshare.net/JouvellDioquino/om-chap1 * * Feb 13, 2012 - What managerial challenges do services present that manufacturing does not? 2. Why does service management present more challenges ... 4. Introduction to Operation Management - Slideshare www.slideshare.net/ot.chandy/introduction-to-operation-management * * Nov 27, 2009 - Manufacturing and Service is difficult to distinguish ... Therefore, operation management should not see as manufacturing vs. service BUT as ...Remember: materials do notthink or act for themselves while customers can and do. ...To get deeper understand of business present & future trends & challenges 5. Operations Management in Manufacturing and Service ... https://new.edu/.../operations-management-in-manufacturing-and-service... * ...
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...Manufacturing versus Service Please respond to the following: Compare and contrast the operations management function in manufacturing with the operations management function in service industries with a focus on the roles and responsibilities of the VP of operations. Determine which is the more challenging to manage and why. Manufacturing organizations produce physical, tangible goods that can be stored or processed in advance. Service organizations produce intangible products that cannot be produced ahead of time. They deal with ideas, assistance, or information and are very involved with customer service. More differences between the two; jobs in the service environments are often less structured than in manufacturing environments. Customer contact is usually much higher in services due to the demand of information. In many services, worker skill levels are low compared to those of manufacturing workers. A manufacturing executive manager must fine-tune their production processes to focus on quality, to hold down the costs of materials and labor, and to eliminate all costs that add no value to the finished product. Making the decisions involved in the effort to attain these goals is the job of the operations manager. These responsibilities are deal directly with the planning process, the production control and the quality control. These responsibilities are very important to the organization and can ultimately decide which direction the company will move in. This executive...
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...THE UNITED STATES’ MANUFACTURING RESURGENCE Is it possible? There are many internal and external factors that have affected the United States’ (U.S.) economy since 2001. However, the industry of U.S. has been a turning point in development of the country's economy. These forces are very essential when a firm or an industry participates in tough competition which can easily lead manufacturing units to a resurgence within the U.S. Some of the well-known forces at work are as follows. Regular Injection: Regular injection is the investment the U.S. must use to generate more productivity to create more revenue. This force will affect an industry or manufacturing unit if the organization uses the proper strategies to include having high quality products, services and executing the best marketing plan. In the case of leading an industry, one must also invest more and update manufacturing strategies regularly that will be key to creating a high product demand among customers. Supportive Business Planning & Marketing: Business planning is the first step for every organization, especially for a firm that is facing challenging competition and has added threats of losing its position within the market. Companies have to design and apply only the business strategies that are welcoming to the marketing department and manufacturing staff. Now, manufacturing units within the U.S. have their different strategies and business plans for normal and competitive situations. For example;...
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...Skills and Services PART B: CASE STUDY APPLICATION 1. Knowledge work - which categories of Jetstar's workforce would you consider to be knowledge workers? Why? What about those workers who are in non-work knowledge category? Answer: Knowledge worker: (i) The Crew - Location, Destination, weather, Food (ii) Ticketing staff - Sears, what cannot be brought up to the plane, how much they charge for additional baggage, what is the hours different hours between countries. Non-Knowledge worker: -Does not need to face customers (i) People handling booking system (ii) People handling luggages (Transfer or luggage to plane etc) 2. Flexible work and the flexible firm – does Jetstar need more “flexibility” than other airlines? Does it need more flexibility than companies in other industries? Why? Answer: Must write yes and no. Yes, it has more flexibility because it is budget. (Compared to non-budget airlines) For example, there are 10 000 passengers on board but only 50% of the food are prepared. So if there are not enough food, crew cannot prepare and cook in the plane. To show flexibility, they can make the food portion smaller and sell it at cheaper price. Numerical flexibility example: If there is not enough passengers for a flight to operate, they can delay the flight and combine the passengers from the other flight so that they will not suffer a loss. Manufacturing industry does not have much flexibility: Quite standard (mechanisms, robotics)...
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...Amrit http://amritbottlers.com/www.amritbottlers.com Prior to joining the hands with`PARLE EXPORT’ in 1982 Mr. Lachhman Daas Ladhani had been `A' class civil construction contractor and has successfully executed various contracts of Roads, Bridges and Township etc. in West Bengal, Bihar and Uttar Pradesh. The best execution of civil work was in `RAM KI PAIRI’ on the Bank of `SARYU’ River in Ayodhya which was designed on the pattern of `HAR KI PAIRI’ Haridwar. And ITI Mankapur Township was also well appreciated. He also had been the largest manufacturer of Bricks for Entire Township of `Bharat Cocking Coal Limited'. In 1982 he was given a challenging and fully diversified job of manufacturing soft drinks viz: Thumsup, Limca, Gold Spot and Bislery Club Soda etc. as a franchisee of “PARLE EXPORT PRIVATE LIMITED”. He brought the production with a short span of time and achieved the highest growth in India in 1985. The franchisee co. is named as `Amrit Bottlers Private Limited’. Subsequently `PARLE’ brand was taken over by the `COCA COLA’ and Mr. Ladhani converted the mechanized plant into fully automatic and computerized plant and now is having a largest production capacity and highest sale in Eastern U.P. for the last several years. They have a `COLD STORAGE’ named as `Laxmi Cold Storage and Allied Industries’ adjacent to the `Amrit Bottlers Private Limited’, Faizabad now the same has become of the largest capacity to preserve to potatoes and fruits in Eastern U.P. The enterprising...
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...Semester 1, 2012 Week 9: Innovation II Product Innovation Dr Gary Buttriss 9.1 What is a product-service system? What may be the impact on its own sustainability of a corporation currently providing products moving towards a product-service system? (See especially reading 9.1.) Answer • What is a product-service system • “A marketable set of products and services capable of jointly fulfilling a user‟s need. The product/service ratio in this set can vary, either in terms of function fulfillment or economic value. (p.238) • Also a system of products, services, supporting networks and infrastructure designed to be competitive, satisfy customer needs and have a lower environmental impact than traditional business models (p. 239) • Impacts on sustainability of a corporation • Drivers: Can provide access to new strategic markets opportunities, market trends and developments and potentially stay competitive as patterns of production and consumption are transformed. • Barriers: Fundamental cultural shifts are required. Markets and products may be hard to develop, consumers may resist. MGMT2001 - Corporate Sustainability 2 Context and Characteristics • Blurring of manufacturing and service: The role of services in providing value is ever more important. Added value is created by technological improvments, intellectual property, product image and brand names, aesthetic design and styling that differentiate and diversify products. Functional economy: Function...
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...speed of the manufacturing process from order to finished product, flexibility in filling orders, technology, capacity and facilities, and service to customers. Then, the paper will determine ways to reduce costs by determining the process with the lowest breakeven point. Albatross Anchor is a company that manufactures and sells anchors by wholesale. The company founded in 1976, and it grew exponentially to reach more than 100 employees. The company’s production facility and administrative offices are in the same location. Albatross is facing several issues that stand between the company and its success upon the competitors. Company Analysis 1. Costs According to Frank (1998), the cost of producing a unit of a good is the cost associated with production divided by the amount (number) of units produced. The cost of manufacturing for Albatross Anchor is $8 per pound for mushroom/bell anchors and $11 per pound for snag hook anchors. The economies of scale represent the efficiency increase in production as the amount of goods manufactured rises. According to Russell and Taylor (2011) think that economies of scale “occur when it costs less per unit to produce or operate at high levels of output” (p. 259). For that reason companies needs to achieve the lower average unit cost through a higher production because fixed costs are divided by a larger number of goods. Albatross Anchor does not realize economies of scale because of its inability to manufacturer more than usual. The...
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...improvements and costs savings. As hotel companies manage and operate their business, they should focus on several strategies such to achieve the goal. There will be described in text how production management approaches influence hospitality industries. Introduction Hospitality industry has been always one of the most growing businesses in the world. People travel all the time and that is why this part of the business is always in the process of development. Nowadays, there are different types of the accommodation available for the customer, which makes it a very competitive industry. However, hotels are still staying the most preferable and comfortable choice for the travelers. I had a great experience working at the hotel-Wyndham Grand Plaza Royal Hangzhou in China, which is a part of the world known Wyndham Hotel Group. It is the world's largest provider and franchiser of a diverse field of travel-related products and services for businesses and individual consumers, with brands in lodging franchising, vacation ownership, vacation rentals and vacation exchange. It is composed of more than 7,000 hotels under...
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...Chapter7 ANSWERS TO DISCUSSION QUESTIONS How is e-business “redefining old business models, with the aid of technology, to maximize customer value? e-business is more than just buying and selling of products and services through the means of digital media. Whereas e-commerce concentrates on buying and selling, e-business encompasses e-commerce and a whole lot more. For example, e-business includes both front – and back-office applications that form the engine for modern business. e-business is redefining old business models through the aid of technology, to maximize customer value. e-business is the use of the Internet and other networks and information technologies to support electronic commerce, enterprise communications and collaboration, and Web-enabled business processes both within an internetworked enterprise, and with its customers and business partners. 2. Why is there a trend toward cross-functional integrated enterprise systems in business? Cross-functional information systems are integrated combinations of business information systems that share information resources across the functional units of an organization. Integrated systems allow the same data to be used for multiple applications; information output from one function can easily become data input to another function. Only one integrated database needs to be maintained. Many organizations are using information technology to develop integrated cross-functional enterprise systems that cross...
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...such as Peachtree and Quicken. I have also learned Meditech software for procurement to electronically procedure purchase orders. * What is your present job and why do you like or dislike it? My present job is working as a Buyer II in the Supply Chain Department. I like to the diversity in job tasks that I do on a daily, so I am not doing the same thing all the time but it is consistent of doing those tasks on a daily basis. It is very challenging and I learn new tasks on a daily basis. Also, I like that there is room for advancement and they believe in the well-being of their employees and their families. The thing that I dislike at this particular time is we just underwent a consolidation of the Procurement department so we are still fine tuning all processes but it will be stable after we work through all issues that arise * What degree are you working towards? Bachelor’s Degree in Business Administration and concentration in Project Management. * Your degree is leading to what career that you desire and why that particular career? Management/Director position in Supply Chain. This career is rewarding where I work to make sure that the hospitals serve their patients and provide the best care for their patients including the products that they use. It is not a boring job, challenging with a variety of tasks that is not always consistent. * Do you feel that the assessments are in line with the type of career you have chosen to pursue? Explain...
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...Political/Culture………………………………………………………………...…...13 Conclusion………………………………………………………………………..…16 Work Cited……………………………………………………………………..……17 Executive Summary: Toyota Motor Corporation is one of the biggest motor companies in the world, although it started as a Toyoda Automatic Loom Works. From a small company to a worldwide cooperation, I believe there are a lot of thing I can learn. That’s why I choose Toyota Motor Corporation as my case. Toyota Motor Corporation is a Japanese automotive manufacturer headquartered in Toyota, Aichi, Japan. In 2013 the multinational corporation consisted of 333,498 employees worldwide and, as of January 2014, is the fourteenth-largest company in the world by revenue (Overview). The company operates both automotive, under the brand Toyota, Lexus, Hino and Daihatsu, and non-automotive. According to Japan Corporate News network, in 2007, the firm sold over 8.5 million vehicles in more than 170 countries. Toyota aims at localization and collaborates with automobile companies in foreign countries in order to be the leadership in automobile market. Although Toyota is primarily an automobile manufacturing company that business is so big and Toyota has such a large share of the automobile business that the material suppliers are huge companies in their own right. But Toyota is not strictly a vertically integrated company. It has branched out into related fields, such as:...
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...by automated machinery (Riftkin, 2012). Thus workers being replaced in this instance not displaced. It has been said that as we progress in this world that computers, smart phones and driverless cars will take over and eventually, we will see a large reduction in the human involvement in the workforce, all the while destroying the employment figures. While the invention and upgrades of the high demand of technology has made a huge impact on the way many businesses operate, and has had a large impact on the downsizing of some company’s mainly manufacturing business. Computers will not produce a jobless future. Our country is in need of increase technological machines to keep up with the increase demands and competition of other countries. Workers will be displaced not replaced (McAfee, January 2014). The new economy is shrinking because technology leads to efficiency over growth. This theory has often been spoken upon. Less than 5 percent of many companies...
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...can't disseminate informations Accurately, Completely and Relevantly. But often also has undesirable effects. • These are the disadvantages of having new TECHNOLOGY: * Consumer's Privacy * Employee Privacy * Freedom of Speech * IT Professionalism * Social Inequality Advantage of having new Technology: * Having new technology can make life easy. It can also make the world "small" by connecting other people in different countries. It demonstrates the business community by making important business tools affordable to both rich and start-up companies. The Benefits of Human-Computer Synergy: * Synergy -> Cooperation of two or more things to produce a combined effect greater than the sum of their separate effects. Human: • Think • Have Common sense • Can make decisions...
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...Agility | 3 | IT strategic planning | Business Productivity | 4 | Attracting new IT professionals | Business Cost Reduction & Controls | 5 | Making better use of information | IT Cost Reduction and Controls | Comparing the list of issues of 2008 with 2013 from SIM survey report: Even though IT management working hard to maximize the use of IT to improve the business operations, but still this is the key concern from 2003 till 2013 as per SIM survey. Because of the ever-changing market, business and customer needs, this issue has become a continuous improvement process. Example: Enterprise Recourse Planning (ERP) solutions in the current market, even though many companies claims to provide best ERP solution for Transport, Manufacturing, Software or any business will have many limitations attached to it. The change in the priorities of concerns in border sense: When we compare the list of issues we can see that the management has changed its strategy to deal with the different concerns. Management enforced strategies to improve focus on concerns with high severity by segregating the merged areas and promoting such issue to higher level. Example: The ‘Business Productivity & Cost Reduction” which user to be considered as combined issue in previous years is segregated in 2013 and different issue and are ranked as 3 & 4 as per their importance. Likewise Business Agility is detached from Speed to Market and ranked 2 and 6 accordingly. The priorities of concerns...
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...Introduction While Cemex has a strong preference for acquisitions over starting fresh, this poses several key root problems for both Cemex and the host nations. Cemex had to face some challenging questions; What are the primary factors in why Cemex has chosen Direct Foreign Investments versus some alternatives; What is the impact of their choice in FDI on the host-country, as well as home-country. What are the primary factors in why Cemex has chosen Foreign Direct Investments versus some alternatives? There are several options to consider when a company wants to move into the international global market. The biggest questions firms usually ask is, “Why do firms go to all of the trouble of establishing operations abroad through foreign direct investments when two alternatives, exporting and licensing, are available to them for exploiting the profit opportunities in a foreign market?” (Hill, 2008). This question was undoubtedly debated heavily by Cemex prior to investing in foreign markets. One of the industry specific novelties of cement manufacturing, is the product itself. “The company sells ready-mixed cement that can survive for only about 90 minutes before solidifying, so precise delivery is important” (Hill, 2008). This industry is already at a predisposed peril if it were to consider exporting their goods. The cement industry requires this product to be made on site. Due to this requirement, Cemex could have considered Licensing, “Occures when a firm...
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