...Seven Habits of Effective People Seven Habits of Effective People Emotional Bank Account We deal with others in a way such as we have our bank account in somebody else heart. If we do something great to the person we add our account to them and if we do something bad to them we withdraw our money from 'our bank account'. The good relationship can be built if you have a sufficient emotional bank account to your friends and relatives. And please, be ensure if you withdraw your account don't forget to add additional 'fund' to replace it. Product and Product Capacity A good product can be deliver continuously if we have a good product capacity. Don't drain your resources by forcing them to deliver a good product without maintaining their capacity. So the idea of maintaining capability by relaxation, learning, and other renewal effort is a 'must do' jobs in order to maintain our product quality. PRIVATE VICTORY Habit 1 : Be Proactive A human was created which such great intention, so that he/she actually can determine 'everything' by their own. Proactively is described as an ability to be independent to any circumstances around you. The independency will create a freedom to choose anything in your life but you have to live with the consequences of your choices. An effective person is that a person which focus on their circle of influence using all of his efforts, and by focusing on it he/she will improve it and make it bigger, Those who are not focusing on their...
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...Running head: PROBLEM SOLUTION: GLOBAL COMMUNICATIONS Problem Solution: Global Communications John Smith University of Phoenix Problem Solution: Global Communications Problem-based learning allows the student to develop his or her problem-solving skills by applying them to an authentic scenario that requires them to identify a problem, apply a problem-solving approach to develop and analyze alternative solutions, and recommend and defend an optimal solution (University of Phoenix, 2010, para. 2). The Global Communications (GC) scenario identifies several issues for the student to analyze and solve using the lessons learned from the course. This paper identifies the major issues that GC is facing. These issues will be analyzed and the perspectives and ethical dilemmas of the stakeholders will be identified. An examination of the problem statement will reveal what improvements GC would like to see in three years. Alternate solutions will be presented and analyzed for validity. An appropriate risk will be assessed on the selected solutions and mitigation techniques explored. From this evaluation an optimal solution will be selected and a plan to implement explored. Finally, a plan to evaluate the results will be presented. Situation Analysis Issue and Opportunity Identification This is a challenging time for GC, the mega-giant telecommunications company headquartered in Centralia, USA. The telecommunications industry is flooded with competition...
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...Negotiations occur more often in our lives than we think they do. Whether it a major negotiation on how to divide property or resources to how much one is willing to pay for a purchase, negotiation is part of the process to come to an agreement. Sometimes people don’t realize that certain situations can be negotiated and fail to do so. I’ve learned that everything in life is negotiable and one doesn’t have to settle for the first initial offer. Negotiation isn’t always a win-lose situation it can be a win-win situation where both parties can both find a suitable solution to a difficult problem and can be creative where solutions also can be invented to meet intentions of the parties involved. When negotiations are dependable on both parties to achieve their own preferred outcome it is referred to as interdependent and has potential consequences resulting in conflict. Negotiation happens on many levels and other factors play an important role when setting the scene for a negotiation. The important factors that shape a negotiation happen before the actual act of negotiating. Different types of perception and emotions have an effect on individuals and can be based on stereotyping, culture, selective perception, and projection. It is important to be aware of those types of barriers when negotiating to set the tone of the negotiating process. One particular situation that I had to use my negotiating skills occurred when I was employed as a store manager for a very popular shoe...
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...Running head: CONFLICT IN THE WORKPLACE Conflict in the Workplace: Getting the Job Done Yvonne N. Montgomery George Mason University December 19, 2009 Managers spend between 24 to 60 percent of their time dealing with conflict in the workplace (Fiore). Often times, employees are either in conflict with another person, avoiding the conflict of other employees and managers, or recovering from a conflict in the workplace. Disagreements and differences of opinion can escalate into interpersonal conflict when varying ideas exist regarding personal and organizational success. The strong drive for work related achievement in some employees can clash with employees who do not emphasize work-related success in their lives. I recently experienced an interpersonal conflict with a coworker who wants to be the “go-to” person for a lot of administrative tasks, but repeatedly falls short on accurately completing or placing the appropriate level of emphasis on these tasks. As a result, there are often costly mistakes or delays that create additional work for other employees and managers. I attempted to discuss some of the issues to gain some insight on why the problems occur. Based on her feedback, I could make some recommendations to improve how tasks related to the support she provides me are completed. During the discussion, the individual got an attitude and insisted the tasks can be completed the way “she’s always done them” and essentially disregarded everything...
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...the marking period is coming to an end. I am sure we all know what that means; it is time to finalize and lock those grade in for report cards. However, many kids tremble during this short period of time because they have grades that are not up to par. The biggest reason being is simple: zeros. Yes, you heard me, zeros. Plenty of students that are struggling with their grades are intelligent and hard working. They get high grades on tests, class work, homework, etc., but those dang zeros significantly hurt their overall grade. I know I have had my fair share of zeros in the past and I do not see this stopping for me anytime soon in the future. So I make this proposal, a modest proposal. Just exterminate grades completely. It is a win-win situation if you look at it: students will not have to dread and tear themselves apart because of poor scores; parents will not be angry at their children for low merits; teachers will have less paperwork to do and can concentrate more on great lesson planning; and finally it will save more trees from being turned into paper, because we have all seen stacks of paper utterly disregarded into trash bins to be disposed of inhumanely. Children these days also have jobs. How do you expect a child to make money and start saving for their life goals when they have piles of homework to do. So while trying to get homework done and make money, they are slacking on both ends. They show up to work tired and irritated and cannot focus because they have...
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... The negotiation strategy pursued in this situation to support the school board's need to redraw the boundaries while addressing the concerns of the stakeholders will be integrative negotiation strategy which aims at reaching to a win-win situation for all the parties in the negotiation. The word integrative means to join several parts into a whole. Conceptually, this implies some assistance, or a joining of forces to achieve something together; Usually involves a higher degree of trust and a forming of a relationship. Both parties want to walk away feeling they've achieved something which has value by getting what each wants. Ideally, it is a twofold process. Integrative bargaining also called interest-based bargaining, win-win bargaining is a negotiation strategy in which parties collaborate to find a win-win solution to their dispute. This strategy focuses on developing mutually beneficial agreements based on the interests of the disputants. Interests include the needs, desires, concerns, and fears important to each side. In the above mentioned the school board can effectively use integrative bargaining to develop an optimum solution in the best interests of both the parties, school board and parents and come out with a win-win solution. The first step in this regard will be to identify the basic interest of each of the parties. The school board should try to find out the main interest of the parents. The bottom line is you need to figure out why people...
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...GROUP: 3D DATE: 09/06/2016 | Report Homework Report Homework INTRODUCTION: This report will have information about barriers to a negotiation followed by an example. As most of us know there are many types of negotiation, and there are different ways to carry out a negotiation in the business world, depending on who or what company you are trying to negotiate with. This can be a give or take process between two or more parties that each have their own ideas, goals and points of view, and both parties seek to discover a common ground and reach an agreement that is favorable for both sides, usually a win-win situation. A barrier is known as an obstacle that gets in the way of having a good successful negotiation. Barriers are obstacles to effective communications, and in order to have an effective discussion the parties need to be able to be willing to hear the other side and vice versa, as well as understand each other. Obviously they won’t agree in everything and that’s perfectly okay, the agreement comes later after both parties communicate. Barriers can be as simple as communication issues between parties, they can be verbal or non-verbal, and both parties need to be able to overcome such issues if an agreement is wished to be reached. Strategic Barriers: When there is a high level of uncertainty about the other sides intentions...
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...Keasha Scott HRM-595 Negotiation Skills 11/26/13 Marilyn and Len exchanges 1. What are the objectives of both parties in the exchanges? Both parties want to impress their respective organizations with their negotiation performance, but they are both also trying to gain the concession they each feel they deserve out of the exchange as well. However they came to the table with the intention of holding different type of negotiations. Marilyn wanted a win-win situation, whereas Len was prepared for a win- lose situation. 2. How would you describe the general "tone" of the exchanges? Len took the stronger position in the negotiations and he used a hostile, threating tone probably to intimidate his opponent and to give himself leverage throughout their exchanges. Marilyn, on the other hand, was defensive and reserved, mainly because I think she came to the negotiation table with the intention of them working together and sharing the accounts. 3. Were Marilyn's objectives on the way to being effectuated in the first exchange? I do not think that Marilyn’s objectives were on the way to being invoked in the initial exchange because of her docile attitude. She allowed herself to be intimidated more so because she was unprepared more than just the fact she’s a female. Len used some blocking...
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...Introduction In today world’s, most of the company are common to work in a teams. Conflict is defined as disagreement between individuals. Conflict can arise among members within a team or between one team and another. Conflict refers to antagonistic interaction in which one party attempts to block the intentions or goals of another. Competition, which is rivalry among individuals or teams, can have a healthy impact because it energizes people toward higher performance. Whenever people work together in teams, some conflict is inevitable. Bringing conflicts out into the open and effectively resolving them is one of the team leader’s most challenging jobs. Conflict in corporate teams is fine as long as team immediately works toward a solution. The role of conflict in work teams is determined by the manner in which it is managed. Conflict is a driving force of change that can result in improved decision-making processes and progressive team development. However, teams must learn to be confrontational without destroying the team process. Teams are able to handle conflict and perform at a high level by following a framework of communication needed for managing conflict constructively and capable to mediate their own conflicts, improve both productivity and member relationships. Teams are typically made up of a diverse group of individuals, each member possessing different capabilities and skills. This element is what makes the use of teams so advantageous; however, diversity...
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...context cultures : Mono chronic, time is consider as lineair Poly chronic, time is consider as Adjustable variable Religion whatever the cultures: Preparing for the meeting : → before negotiating : picture of your partners (uou must know about them, be prepared) the four constant. 5. Minding your behavior, handing Negotiation technique : When you meet somebody, for a meeting, you start the negotitation by the statements. The problem of the customer need: presenting and discuting a specific proposal, what I can offer in order to meet the requirements. Conclusion : When negotiation international deals, and as a successful negotiator, encourage and promote a long terme relationship with partners by establishing and sutaining a win win partnership, Always adapt your communication to the culture you are operating in to reach your objectives : - Know thel means know yourself - Have permanently in mind the fice key cultural issues that rule the attitudes and behaviours between negotiating partners (time, relationship, truth, language, religion) Get always prepared before negotiating by : - analysing the four negotiation constants (culture competition, company, characters) - defining your aims, strategy, target, bargaining range, priorities and theirs - developing a SOPHOP attitude - defining your BATNA to avoid being forced into submission When negotiating, always control the meeting by adopting a methodical attitude based on listening carefull, asking clear short...
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...THE PROGRAMME : - PQHRM - Stage I TOPIC OF THE CASE STUDY : - Employee Services : Health, Safety Welfare MODULE NUMBER :- 07 Name of the Student | | Index Number | | Contact Number | | E-mail | | Date of the Examination | | Date of Submission | | NAME OF THE LECTURE :- LATE SUBMISSION NO OF DAYS LATE SUBMISSION NO OF DAYS For Office Use Only: 1. Final Marks : ……………………….. 2. Remarks : ………………………… (To be filled by the Examiner) Contents 1. Executive Summary 3 2. Briefing the Situation of Smiley Cookies 4 3. Importance of health and safety for a company 5 4. Manage the situation by concerning health and safety matters of employees 6 New Approach 6 Manage the situation 7 5. Increase the productivity without affecting workers health and safety conditions 9 Executive Summary One of the leading manufacturers in the biscuits industry who have undertaken the business over 30 years has faced to the serious situation in the peek time of their manufacturing process of the year. Small incident has become a serious matter to the organization due to lack of communication and attention to their employees. The situation is regarding the health & Safety of the employees who working near to the Ovens. They are suffering from high level of heat of the ovens and there workstation cannot be shifted directly to another place due to nature of their work. Management take the actions to eliminate the issue in the first...
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...The seven themes emerge from a study of human relations are: 1. Communication, it is a way that let people knowing each others and passes the messages or ideas from one place to another. It can be in forms of chatting, memos, voice message, email, SMS, body language, etc. To have a healthy human relationship, a skillful and “Heart & Soul” of communication is a must that how to express and share your ideas, feelings, experiences. 2. Self-awareness. It is meant that the explicit understanding of self with regard to the place, position and time and with private though. Self-awareness helps us to do the right things in the right place. Better self-awareness can let us know how our behaviors influence others. 3. Self-acceptance Self-acceptance means accepting ourselves fully for the person we are. No matter the things we like about ourselves or we don’t like, we also take a positive way to face and accept them. If we can learn to accept ourselves exactly as we are, the happier, healthier and more creative we will be. 4. Motivation Motivation can be gained from anything in our life. It can be tangible reward such as prize and coupon, or intangible reward such as praise and recognition. The simple example in our life is that drinking is motivated by thirsty. Students are motivated by needs of knowledge. Motivation can cause a positive action or certain behavior to achieve the target. 5. Trust It is important in companies and socialites with team work. Some people defined...
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...Running head: PROBLEM SOLUTION: GLOBAL COMMUNICATIONS Problem Solution: Global Communications John Doe University of Phoenix Problem Solution: Global Communications Problem-based learning allows the student to develop his or her problem-solving skills by applying them to an authentic scenario that requires them to identify a problem, apply a problem-solving approach to develop and analyze alternative solutions, and recommend and defend an optimal solution (University of Phoenix, 2010, para. 2). The Global Communications (GC) scenario identifies several issues for the student to analyze and solve using the lessons learned from the course. This paper identifies the major issues that GC is facing. These issues will be analyzed and the perspectives and ethical dilemmas of the stakeholders will be identified. An examination of the problem statement will reveal what improvements GC would like to see in three years. Alternate solutions will be presented and analyzed for validity. An appropriate risk will be assessed on the selected solutions and mitigation techniques explored. From this evaluation an optimal solution will be selected and a plan to implement explored. Finally, a plan to evaluate the results will be presented. Situation Analysis Issue and Opportunity Identification This is a challenging time for GC, the mega-giant telecommunications company headquartered in Centralia, USA. The telecommunications industry is flooded with competition and...
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...Personal Reflection Paper Initially, I would like to talk a little about my role in the fundraising project and then mention about how OB concepts played a role in the completion. My role in the project was Purchasing and Procurement Officer and as the name suggests, this was a very demanding job and highly respected by all my peers. This position was very significant for me that, I cannot emphasize enough how much it is going to help me in my field of studies and possibly my career. Being part of the “Basketball Shootout”, my biggest challenge was to get desirable gifts for the participants and making sure it did not cross the projected budget. In order for me to do the job very efficiently, I had to use my networking skills and track down the right people to provide me with the goods. Through out the development of the process, I came across many vendors and small business owners. However, time and cost were major limitations and provided less room for negotiation. Another interesting part of the journey was to meet people, especially salespersons and their interest to know about the event’s importance. For this, I also had to touch and feel certain areas of marketing where I had no experience before. In spite of the ordeal, I would say my role was a great success and it brought great attention and respect among my peers. In any case, however, I must say that group projects like these are not piece of cakes. The majority of my time was invested to solve group conflicts and...
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...1. What forms of value do organization wants to create? 2. How to create that value? 3. How to manage that value? In answering these three questions we will then have a better understanding of what is strategy. What forms of value do organization wants to create? Firstly, why do organization wants to create something valuable to consumer? The value benefit the consumers, therefore organization create the value consumers’ desire. Value can be in a form of service, a product or other different forms of value. A market research need to be done to have a better understanding of the consumers’ needs. After the above source being gathered, organizations are able to match the consumers’ needs with the newly created value. A win-win situation should be established for consumers and organization when a value is created. How to create value? The organization seeks to create a value that has the earth-shattering influences, thus an organization should have the competences such as the necessary resources, processes and value to create. The initial part of the right positioning strategy is only the first step and probably only 1% of the work. But it is the most...
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