...CUSTOMER SERVICE IN OLLL 2.1. OVERVIEW ON OLLL 2.1.1 Overview on Oriented Overseas International Limitted Orient Overseas Container Line Limited, operating under the trade name OOCL is a wholly-owned subsidiary of Orient Overseas International Limited (OOIL), a public company located on the Hong Kong Stock Exchange. The OOIL Group has more than 160 offices in 50 countries and its revenues are in excess of US$4.6 billion(*). OOIL has focused on principal business activities: container transport and logistics services, ports and terminals, and property development and investment. (*): Source: http://www.ooilgroup.com/corporate/aboutooil Also listed on The Stock Exchange of Hong Kong, OOCL is one of the leading international carriers serving China, providing the full range of logistics and transportation services throughout the country. It is also an industry leader in the use of information technology and e-commerce to manage the entire cargo process. OOCL is highly appreciated in the industry because of its reputation for offering customer-focused solutions, a quality-through-excellence approach and continual innovation. At present, OOCL is also one of the world's leading container transport and logistics service providers, with more than 230 offices in 58 countries around the world and it is a member of the Grand Alliance with more than 150 vessels providing fast, regular services covering the Asia/Europe, Asia/Mediterranean and Asia/North America trades(*). 2...
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...Academic Success in America James E. Martin Averett University Academic Success in America Academic success in America would not be a critical issue if parents ensure, at an early age that their children understand personal responsibility when it comes to education. Starting from the time a child learns to walk; parents are providing their children with an understanding of how to be successful in life but with that being said, it doesn’t mean that your children will become rocket scientists just because you do the right thing. As a youth, I learned both good and bad examples of academic success from my parents. The first thing I learned was that mom was a high school graduate but my dad had to drop out of school in the ninth grade. Discovering the educational levels of my parents was important to me because I felt their success in life would be the same as mine, all I had to do was get through school, graduating or not and I’d have money, cars, a house and a family. During my earlier years of learning (elementary school), my parents did not review my school work for accuracy, nor were they members of the Parent Teacher Association (PTA). My parents had hectic schedules; my dad would leave for work early in the morning and return late in the evening, while my mom would leave for work in the afternoon and return late at night. I didn’t have anyone to check to see if my homework was finished or help me with school work; my parents relied on the school system in order...
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...MKTG578 Instant Writing Tips to enhance your writing effectiveness Having facilitated several MKTG578 courses, I have noticed a consistent string of grammar, punctuation, or syntax (words incorrectly positioned in a sentence) errors that seemingly appear over and over again in my adult learners' papers. As ALL written submissions are evaluated for their graduate-level writing, it is time to grab the bull by the horns and eliminate those pesky habits that one has developed over the years! To help you get a FAST start, please review the following… and demonstrate to me your assimilation of each in your written assignment submissions and threaded discussion postings! 1. A good paragraph focuses on ONE theme of thought. The best paragraphs are those that do not exceed 6-8 lines. Paragraphs that are longer than 6-8 lines result in the human eye becoming "lost in a sea of of words." You will note this paragraph is five lines; it is much easier to read than a paragraph that would have, e.g., fourteen lines. Always ask yourself whether you are attempting to write more than necessary. 2. Notice the above paragraph. The last word is necessary. Because it stands by itself, that one word is called a "widow." Try to avoid widows when writing. 3. The best sentences are those that contain FEWER than 25 words. The longer the sentence, the more punctuation is required… and the more difficulty a person has reading AND comprehending that which you have written...
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...course addresses the key elements necessary for effective academic writing in college. The course begins with a focus on prewriting strategies and builds to drafting and revising essays. In addition, the course includes skill development at the sentence and paragraph level. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: · University policies[->0]: You must be logged into the student website to view this document. · Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Arlov, P. (2012). Wordsmith: A guide to paragraphs and short essays (5th ed.). Boston, MA: Pearson. McLean, S. (2011). Writing for success. Irvington, NY: Flat World Knowledge. Supplemental Materials Associate Level Writing Style Handbook MyWritingLab All electronic materials are available on the student website. Week One: The Writing Process| |Details|Due|Points| Objectives|1 1.1 Identify the steps in the writing process.1.2 Demonstrate correct application of grammar, diction, syntax, and punctuation to writing.||| Reading|Read the University of Phoenix Material: Final Assignment...
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...Academic Success 1 Each year about 2.75 million students enroll in a 4 year degree program at a university. On average 33 percent of these students drop out within their first two years of school. Academic success is an ongoing effort and can be a struggle for many students that have outside factors affecting their ability to attend school. Following a few simple steps can help students manage their lifestyle and continue academic success. Goal setting, thinking critically, understanding the writing process, and decision making are all steps to continuing academic success and avoiding road blocks. The first step to continuing academic success is goal setting. Setting S.M.A.R.T goals or goals that are specific, measurable, attainable, realistic, and timely can help make a huge endeavor seem attainable. Psychologist Camille Rodriquez states that “any goals that students set should be meaningful to them, not just words on paper.” Students that take the time to truly understand what they want to accomplish and set goals to get them there are 83 percent more likely to achieve that goal. According to a study at the University of Michigan 70 percent of college students drop out because of lack of time and being burned out. Setting small attainable goals can help keep a student focused on something small that may not be as daunting as four years of school. Setting goals can help with time management and avoid the dreaded burned out feeling...
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...Communication I | Copyright © 2011, 2010, 2009 by University of Phoenix. All rights reserved. Course Description This course addresses the key elements necessary for effective academic writing in college. The course begins with focus on prewriting strategies and builds to drafting and revising essays. In addition, the course includes skill development at the sentence and paragraph level. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials McLean, S. (2011). Writing for success (1st ed.). Irvington, NY: Flat World Knowledge, Inc. All electronic materials are available on the student website. Supplemental Material Associate Level Writing Style Handbook MyWritingLab® |Week...
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...CREATING SUCCESS Running head goes in the paper header on the same line as the page number. The words “Running head:” go only on the title page. 1 Creating Success: APA Sample Ima Student Chamberlain College of Nursing NR 351: Transitions in Professional Nursing Fall B, 2011 CREATING SUCCESS Running head is the short title with no more than 50 letters 2 Creating Success: APA Sample The full title goes here, centered, but not bold. Paragraph one is the introduction to the paper. It should begin with something that will grab the reader’s attention and provide a citation to support your opening sentence (Norwood, 2002). Next, support that opening sentence with discussion or explanation with one or multiple sentences which will make up the body of the introductory paragraph. The last sentence of the introduction should highlight areas to be covered in the paper. APA success requires knowledge of the format and skill in concise, clear written communication. Use an ampersand (&) to connect two authors from the same source in parentheses Preparing to Write A Level 1 heading is centered and bold A key to quality construction of a systematic approach to writing is developing an outline that includes all assignment criteria (Hacker & Jones, 2009). Once the outline is created, one can build support by identifying resources that are applicable to the outline topics. The outline with sources identified and evaluated provides a framework which should make writing the...
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...Continuing Academic Success GEN/201 Dec 15, 2014 Aimee Styers Continuing Academic Success Developing Academic success that will follow you throughout your life starts with planning, understanding your learning style, developing an effective writing and critical thinking process. As I begin my continuing education, continuing academic success is what I want, not only in my academic accomplishments but in all that I do at home and at work. So what is success, in its simplest form it is accomplishing or achieving what you desire or set as a goal. Then academic success is achieving or obtaining that degree and continuing academic success is the process of taking what you learn at school out into everyday life and your job. For me success is taking control of my education, abilities and skills to help me achieve my goals. Before I can do this I must establish a plan and define my goal or goals. So how do I reach this goal? That is a question many of us face, in many aspects of life. In reaching a goal it must first be defined and measureable. Effective goal setting is a key to success in whatever you do. According to (Morisano, Hirsh, Peterson, Pihl, & Shore, 2010), failure to have clear goals has led to students dropping out of college. When establishing a goal, an important question to ask is, why. Not knowing why you desire a goal will lead to a good chance of losing direction and site of the goal. Resulting in either the goal being delayed or worst, never...
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...Continuing Academic Success Kasey E Marsh II Gen/200 3/1/2015 Susie Holiday Continuing Academic Success The end is near to my first class at the University of Phoenix. As I continue on with my education, I would like to have great academic success. Academic success can be achieved by being aware of one’s goals, the writing process and the importance of critical thinking skills. By knowing these things, I believe my academic success will be achievable. Goals Setting goals in life is the key to my success. I feel that without goals the task you do in life has little to no purpose. “A goal is whatever an individual is striving to accomplish in their life”(Alispahić, n.d., p. 197). There is a lot I would like to achieve in life; that is why setting goals makes so much sense. Also having goals works as a motivator and encourages me to have a commitment. The bigger the goal the more fulfillment I will have in accomplishing them. (Alispahić, n.d.). My educational goals are that I finish my bachelor's degree with a GPA of 3.0 or above. After that, I would like to move on and obtain a master's degree. Also, I plan to stop procrastinating when it comes to my homework and studying. Procrastination is something I have struggled with and realize it will not help me to achieve academic success. Some career goals would be to find a closer job while I am finishing my bachelor's degree. When I get that degree, the aim is to get a job in my field...
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...|[pic] |Course Design Guide | | |College of Humanities | | |COM/156 Version 7 | | |University Composition and Communication II | Copyright © 2013, 2011, 2010, 2009 by University of Phoenix. All rights reserved. Course Description This course builds upon the foundations established in COM/155. It addresses the various rhetorical modes necessary for effective college essays: narration, illustration, description, process analysis, classification, definition, comparison and contrast, cause and effect, and argumentation. In addition, requirements for research essays, including the use of outside sources and appropriate formatting, are considered. Policies Faculty and students will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject...
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...references since WritePoint capability in this area is limited. NOTE: WritePoint comments are computer-generated writing and grammar suggestions inviting the consideration and analysis of the writer; they are not infallible statements of right/wrong, and they should not be used as grading elements. Also, at present, WritePoint cannot detect quotations or block-quotes, so comments in those areas should be ignored. Please see the other helpful writing resources in the Tutorials and Guides section of the Center for Writing Excellence. Thank you for using WritePoint. Personal Plan to Succeed Doreen M. Giglio University of Phoenix Success has many definitions. But [In academic writing, avoid starting a sentence with a conjunction ] my choice is the basic definition of Mierriam-Webster (2011) who defines success as “The achievement of something desired, planned, or attempted” (p. 1). Basically, success is the goal or goals that we [Use "we,"...
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...Continuing Academic Success Heather Cambilargiu Gen/201 May 25, 2015 Laticia Dezell Continuing Academic Success To achieve anything meaningful in life requires knowing where you want to go and how you are going to get there. Achieving academic success is a difficult but rewarding process. It is achieved by setting goals, using the writing process, applying critical thinking skills, knowing your learning style and utilizing all your available resources. If we put our minds to it and work hard then we can succeed. Not only in academics will we succeed but in life as well. Setting Goals Academic success is achieved by setting goals. Goals give your life focus and a clear direction. Goals also give a new meaning to everything you do. Students that do not regularly set goals find themselves just drifting through their college education with no real plans for academic success. They base their decisions and actions on what ever comes their way instead of what they hope to accomplish in the future. Setting goals can lead to academic success by staying focused, having a clear direction, knowing where you need to go and how you are going to get there. I plan to take a quiet minute to think about more goals I want to set and to determine what my values and priorities are in education and in my career. I will write my goals down and say them out loud every day. An educational goal of mine is to complete my degree without any inturruptions. A career goal of mine is to...
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...lead to success 1. Setting goals allows you to recognize what is important to you and keep a clear site at all times of what you are trying to reach. 2. Setting goal allows you to remove the less important things from your agenda and plan accordingly on the goal you have set and the process you go through to meet that goal in the time frame you created. • One educational goal one career goal 1. One educational goal is to obtaining a 4.0 GPA or higher when I graduate in 2019. 2. One career goal is to become a Lead Investigator within 8 months of me joining the homicide team. • Explain writing process 1. The writing process is a series of steps used to help students complete there writing. Breaking down writing into parts help students reduce stress and helps to make writing much enjoyable. 2. The writing process begins with understanding the topic and choosing your audience, create a timeline and start you outline, start you research and site any information from an outside resources in your work , create a rough draft, revise words and phrases in your rough draft, create a final draft. • How can writing process help advance your education 1. The writing process can help advance your education 2. • University resources to ensure academic success 1. University resources that will help ensure academic success are the Center for Writing excellence this resources will help develop you written communication skill. The Center for writing excellence...
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...Continuing Academic Success Caress Alexander GEN/201 BRANDI MORRELL Continuing Academic Success Success, the favorable or prosperous termination of attempts or endeavors; the accomplishment of one's goals. When I first started this class I didn’t think that it was going to be very useful. I thought that I was going to learn how to study more effectively and maybe learn how plan my schedule better. Little did I know that I would learn life lessons with will stick with me for the rest of my life. I was also force to look at my strengths and weakens. I learned other various things in this course. The first thing that I learned is, that settings goals lead to success, because setting goals help you get to the big picture. You can set long term and short term goals to help you get to where you want to go. Motivation can influence the attitude, perception and persistence of working adults in pursuing higher education towards their learning success. “Motivation influences how and why people learn as well as how they perform. In brief, motivation is paramount to the academic success of working adults in continuing education.” Lee, P., & Pang, Vincent. (2014, April). The influence of motivational orientations on academic achievement among working adults in continuing education. International Journal of Training, (), 5-15. I plan on getting my associates degree in Network Support and becoming a Network Administrator. I love working with computer systems and cannot wait until...
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...Critical Thinking for Success Shelly Butler GEN/200 March 30, 2015 Russell Prechtl Critical Thinking in Education and Daily Life Critical thinking is a process that is used every day, but without acknowledgement. We utilize all the steps in the critical thinking process when we do the jobs required of us, handle daily situations, or even when we attend school. All of us utilize the key steps in critical thinking in different ways. Emotion is a trigger that prevents us from making some rational decisions. In a group setting accomplished tasks are in a productive way, we have situations that cause difficulties in communication. If we all were more aware of utilizing the critical thinking process more efficiently, we would see more cases that had a different outcome. The Process of Thinking As a child, we are taught to learn from our parents what is right from wrong. Some parents give logical reasoning when preparing to educate the child better. A child is more likely to understand when given the reasons. When we reach the educational system, teachers, or professors, give us grounds for the lessons we are learning. We process all of this information by asking questions and analyzing the given information accurately. Upon entering the workforce, we have been prepared to utilize the critical thinking process to assist in accomplishing the tasks required. All of these steps taught aid in becoming successful academically and in your career. Researching critical thinking...
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