Psychology of Emotion Textbook Notes Ch 8: Anger and Disgust * defintions * anger: the emotional state associated with feeling injured or effended, with a desire to threaten or hurt the person who offended you * we become very angry when we feel that we have been offended or violated in some way * response to violation of autonomy: individual rights (angry when someone takes soething from you) * disgust is a response to a violation of your sesen of purity
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operate within business organizations through social communication & interactions a. Transactional analysis b. Interpersonal skill c. Life position d. Johari window Ans. b. interpersonal skill 5. Where the source of power is in person’s control over rewarding outcomes, that power is called a. Coercive power b. Referent power c. Legitimate power d. Reward power Ans. d. Reward power Examination Paper Semester I: Organizational Behaviour IIBM Institute of Business Management 6
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• Review pp. 244–248 of Psychology and Your Life. What are the five different approaches to motivation? Choose one of the approaches and explain how it affects motivation. Over here we will discuss the five different approaches to motivation. They are instincts, drive reduction approaches to motivation, drive, homeostasis, and arousal approaches to motivation. Drive reduction approach involves the proper evaluation of a person to find out the things that motivate him the most and the
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Introduction The department I chose to study is the customer care department of a wireless carrier located in Michigan. This is a call center environment and the company employs 250+ representatives at this particular location. In the customer care department there are representatives, supervisors, four associate directors and one head director of the overall department. Each supervisor has 12-15 representatives that they must oversee. The duties of each representative consist of retaining customer
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I like things that I can control. Watching someone read something you wrote is nerve racking; you don’t know what they are thinking. In life, we are forced to do things we are uncomfortable with. When I am pushed, and actually accomplish the goal that was thrown into my hands, it is more rewarding in the end. Writing is a weakness of mine, in my opinion. I’m afraid to share what I think sometimes, especially when it’s in writing: that means it is real. Once your pen hits the paper, it will be there
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The person I chose to shadow happened to be a female approximately 30-40 years of age. She is a counselor, teacher, mother, and mentor for all students who visit her office. However, the school would say that her areas of expertise are Counseling, University Retention, and Social Welfare. During her average day she deals with student breakdowns, reports for the office, emails, and instructs a Freshman Year Experience course. Many people would consider her superwoman. But then again doesn’t every
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suffering. We have a God given privilege to raise our children and it comes with responsibility. God expresses in Proverbs 22:6 “Direct your children onto the right path, and when they are older, they will not leave it.” (NLT). The responsibility of a parent is to properly direct their children in a lifestyle that will lead them to mature adulthood. And if the raising of your children is proper and productive, they will retain the principles in their later years. There are several areas that must be addressed
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Fear of Feedback by John M. Jackman and Myra H. Strober Human Resources Managment Author: me Instructor: Filipa Castanheiro Grader: Isabel Albuquerque 2 October, 2014 “Being able to access where you are in your company/organization is critical for someone success in his/her career.” Feedback is the key for setting, measuring and evaluating the performance of an organization, it allows a manager to know, what is expected from the unit, to set the right goals
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Section A Ans 1A The term audiovisual (AV, or A/V) may refer to works with both a sound and a visual component, the production or use of such works, or the equipment used to create and present such works. Slide-tape presentations,[1] films, and television programs are examples of audiovisual presentations. Once audiovisual media came into existence, it became a part of people's everyday lives within a few decades.[2] Business presentations are also usually audiovisual. In a typical presentation
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interactively reflect on them is an important quality of a leader. In the Chapter 3 of Shankman’s book, people will easily make the irrational decision if they let the immediate emotion controls over them. The emotional self perception requires people, especially leaders, to understand their emotion carefully and how emotion and situation interact with each other. In the Chapter 2 of Shankman’s book, it states that sometimes hearing the feedback is
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