HANDLING INCOMING CALLS The main channel of communication between the doctor and the public is the telephone. Practically every patient makes his first contact with the doctor by telephone; further appointments are usually arranged over the telephone. Urgent cases or emergencies may be telephoned, and other doctors may call up to discuss professional matters. The medical secretary must know how to represent the doctor over the telephone and how to deal with each type of caller. Emergency Calls
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3GPP TS 23.079 V5.6.0 (2005-12) Technical Specification 3rd Generation Partnership Project; Technical Specification Group Core Network; Support of Optimal Routeing (SOR); Technical realization (Release 5) R GLOBAL SYSTEM FOR MOBILE COMMUNICATIONS The present document has been developed within the 3rd Generation Partnership Project (3GPP TM) and may be further elaborated for the purposes of 3GPP. The present document has not been subject to any approval process by the 3GPP Organisational
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Anonymous Call Rejection Billing Codes Call Forward All Calls Call Forward Busy Call Forward No Answer Call Return Call Trace Call Waiting Call Waiting/ID Manager Caller ID Caller ID Block Classes of Service Direct Inward Dial (DID) Do Not Disturb Flexible Auto-Attendant Flexible Numbering Plan Forward to Voice Mail Group Pickup Hold Hold Music Hunt Groups Multi-call Park N-way Conference Off-Premises Stations Park & Park Pickup Permanent Per Call Block Priority Call Queues Redial Remote Call Forward
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processing forms for personnel changes, monitoring staff time and payroll items, handling the HR director’s calendar, handling office mail, filing, typing as requested, answering phones, and other duties as assigned. Key Responsibilities Schedule appointments for employees, director, and customers Distribute incoming and outgoing mail File personal files and incoming or outgoing correspondence Answer incoming phone calls and direct to the appropriate channel Support employees and clients to dispense
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reflecting the bright image of the company, so it should be good-looking, good handling, patient, cooperative, has the ability to deal calmly and wisely, quick-witted lectured mind, codifies all that is asked of him, and act honestly and faithfully and conscientiously in all his dealings. Main tasks: receive incoming phone calls on the company PBX and take the caller and the data recorded. divert incoming phone calls to the officials concerned were present in their offices, otherwise, the data
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and order entry. Actively participate with the sales consultants in achieving store quota. * Handle daily cash transactions and reconcile various financial functions, including payment drops and safe access. Perform routine audits on cash handling, inventory and commissions tracking. * Provide side-by-side training for new hires on order entry, customer service and sales related processes. * Work with Leader to implement POP advertising display and sales collateral strategies, making
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Dispensing Information Process forms Review Personnel changes Monitor Staff time Time clock Payroll items Handle Directors calendar Directory Keep organization File paperwork File cabinet Keep organization Type paperwork Computer As needed Answer Incoming calls Multi-line switchboard Direct to appropriate employee Task Statements 1 Maintain personnel files alphabetically for organization. 2 Perform administrative functions with a computer for office personnel. 3 Assist public and employees verbally by
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bjaumard@ciise.concordia.ca Abstract—In this paper, an admission control (AC) scheme is proposed for handling multiclass Grade of Service (GoS) and Quality of Service (QoS) in Uplink Long Term Evolution (LTE) systems. GoS requirement in conjunction with QoS has been seldom taken into account in previous admission control and resource allocation algorithms for LTE uplink. We propose a novel algorithm for handling the priorities while fulfilling the QoS objective of all granted requests. It corresponds to a
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facility add is an administrative assistant to imaging schedulers. Currently the advanced imaging schedulers with in the children’s hospital are is in the midst of trying to prove that we need a support person. If approved this person would help with incoming calls, faxes, and other administrative duties. We are looking to fill the full-time roll of an advanced imaging administrative assistant to support the imaging scheduling staff at our facility. The department is responsible for scheduling imaging procedures
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various areas such as: In call centers- Simulation used in call centers is mainly to assure customer satisfaction. Simulation helps in predicting various calls and analyzing the agents to work on each type of call. Agents are trained in such a way that the waiting time for the incoming call should not be increased and one should respond to it immediately to answer customers queries managing their own time. This way customer satisfaction can be obtained handling numerous calls per day. Therefore simulation
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