...Marketing Plan Phone Zone (One Stop Shop) Nidal Maali Devry University (Keller School of Management) November/2013 1.0 Executive Summary Phone Zone (One Stop Shop) is a premier cell phone shop that concentrates on providing state of the art services regarding all cell phone needs from A to Z. such as Activation to your choice of any phone service provider using the latest technology of flashing or unlocking, Phone Zone will also offer customers with a quick fix to most major issues in software and hardware like system restore, application updates, screen replacements or charging ports fix and much more. Repairs that normally take days, would only take minutes or few hours in most cases, under the same roof without having to ship phones out of town for repair like what all major phone companies do especially for major repair like screen replacements . All that will have a lot to do with customer time and convenience, in some incidence frustrations and disappointment when customer left without phone for long hours or some time days. Phone Zone will be selling to individuals as well as business. While there are many different Competitors in the market, now they are larger in corporate setting and size but much less Flexible when it comes to services and quick repair. Phone Zone will be able to meet customer Demands through superior technical IT supports, customer service, quality products and most Important a quick fix and repair with 100% satisfaction. Local market...
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...between the Vendors and Customers: A Comprehensive Study on the Fast Food Outlets of Basundhara City Food Court and their Customers Abstract In most of the business, there is always a possibility of the existence of knowledge gap between the business owners and their customers. Like any other business, the growing fast food industry in Bangladesh might be facing this problem. If the fast food vendors do not have proper idea about the expectations of the customers, they are less likely to satisfy them by providing what they need. Therefore, this research aims to identify if there any knowledge gap exists between the Basundahra City food court vendors’ perception the about customer deciding and satisfying factors and the actual factors considered by the customers and their actual effects in the industry. Necessary data will be collected using questionnaires and secondary data will be used as well for analyses which will include hypothesis testing and correlation. Introduction & Background The fast food industry started in early 90’s in Bangladesh. Worldwide, the customer base of fast food stores is the usually almost its total population but in Bangladesh, the younger generation and the growing middle class have been the main customers of this new tremd. After starting the first fast food shops at Bailey Road, the industry has spreaded exponentially over the city opening thousands of stores. The fast food industry has around Tk. 8.0 million of sales only ...
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...FACTORS RELATED TO CONSUMERS’ PREFERENCES OF FAST FOOD PRODUCTS IN BANGLADESH: A CASE STUDY Dr. Nazrul Islam Professor, Department of Business Administration East West University, Dhaka, Bangladesh Fax: 880-2-8812336 Email: nazrulislam@ewubd.edu G. M. Shafayet Ullah MBA Student East West University, Dhaka, Bangladesh Email: shafayet_ewu@yahoo.com & Syed Tufikul Bary Abu Nasim MBA Student East West University, Dhaka, Bangladesh Email: syed.nasim.bd@gmail.com Correspondence: Dr. Nazrul Islam, Professor Department of Business Administration East West University 43 Mohakhali C/A Dhaka 1212, Bangladesh Fax: 880-2-8812336 Email: nazrulislam@ewubd.edu FACTORS RELATED TO CONSUMERS’ PREFERENCES OF FAST FOOD PRODUCTS IN BANGLADESH: A CASE STUDY Abstract Fast food is a high growing industrial sector of Bangladesh as it is concerned with the tastes and habits of the people. The food-taking habit has been changing very fast among the people of Dhaka - the capital city of Bangladesh over last decade. The reasons could be attributed by the increase of awareness, growth of education, development of information technology, and expansion of television and print media in Bangladesh. This paper aims at identifying the preference factors of fast food consumers living in Dhaka city. This study was conducted among the university students who are used to take fast food at their leisure time. To conduct the study, a total of 250 respondents...
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...raising a family. Therefore most families have chosen trends like fast food eating, internet shopping and more personal pampering. First we look at fast food meals. The average women is now putting in a full eight hour plus work day and then to come home to run children to after school activities while trying to squeeze in dinner. The easy choice is to run thru the drive-thru to pick up supper and eat in the car while driving to the next stop. Due to the fact "that the way people work these days -- many out of their homes, many with different schedules -- the traditional 9-to-5 day has morphed into a 12-noon-to-midnight day," Cebrzynski says. There are also a lot of single parent homes that tend to lead to the fast food chains as well because now the use of one parent staying behind to have supper ready for the rest of the family that is on the run they have to handle the daily routine by themselves leading them to the appealing fast food, no clean up trend. The fast food trend not only affects families with both parents working or single parents but also students. Many students go to school during the day and then have to work in the evening leading to more late night fast food stops. The fast food restaurants have used a great marketing strategy to get that late night business but not have to keep up the cost of all the employees throughout the night by making it easy for these students to make that late night stop as they offer the drive-thru option that stays open late. According...
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...EXACTUTIVE SUMMARY This report was commissioned to find out a solution of Starbuck current losing dominant position in Coffee shop industry. The current issues were brought by 20 years phenomenal expansion, which is also the only way that a company must be passed. The report draws attention to both of the company’s internal control and external environmental changes. Further analyzed company’s current situation by SWOT analysis and Market Mix analysis. Also, the report make a conclusion of 3 other strong competitor of Starbucks’, from a view of special ability and distribution channel using similarity and difference comparison method. The report also evaluates Starbucks’ different type of targeted customers, and finding out differential way to promote them. Products and service quality and licensing issues, which are brought by fast expansion, should be taking concern by partners. In order to solve this problem and reduce financial risk at the same time, this report have provide 3 alternatives, “Make the company franchises growth rate slow down; take control of the quality first. Qualify the licensing retail stores and share operating experience between these stores. Continuing provide variety products” is recommended. 1. Problem Statement The Starbuck coffee shop has become one of an expending company in Canada. However, current marketing strategy cannot corporate the situation efficiently, the share price was decline sharply, the customer not...
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...this is a place where a person can stop on the way home, and pick out dinner. It is where you can get the whole meal in one stop. You pick out the main dish, side dish, dessert and even the beverage. The chef on staff helps you season the dish. Mix up the side dish, make a salad, and stir up the dessert. They can even suggest the correct beverage. Then you take it home and put it in the oven, set the timer and wait for dinner. The meal is prepared in the size that you want. If you are feeding four then it is prepared to feed four. If you are feeding eight it is prepared in the size to feed eight. Either way it is comparable to market value. The food would range from ground beef meals to Lobster or Susi. The shop also has on stock beverages, flowers anything to set a table at the high end or low end. The clientele for this anyone form the working mother, the bachelor, or the person with the last minute visiting relatives. Basically a one stop shop for a person to have a meal that looks like they spent all day planning, when in fact it was a quick stop on the way home this is also a healthier alternative to the fast food options. The type of organization chosen is a Partnership. The partnership would be divided equally between both partners. The partnership was chosen over the sole proprietor because this business was the idea of two different people. Both of which wanted to start the business, one is very good at the running of a business and one was a chef. The partners did not...
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...by various countries to promote formalization. It further tries to analyze the effectiveness of these policies in India. One-stop shop reforms in registration Colombia introduced reforms by establishing "Business Service Centers" in several municipalities to ease registration burdens. The measures adopted included introducing a one-stop-shop registration to ensure that registration procedures were completed in one place and in the same day at minimum cost. This led to, raising business registration by about 5 percent. Brazil also simplified procedures for small businesses by introducing “one-stop shop”, a popular way of streamlining the registration process for firms worldwide. In India, however this will not be very effective means as the charges for one-time setup fee of a new enterprise ranges from Rs. 7,000/- upto even Rs. 75,000. Apart from this high fee, there is an additional yearly maintenance charge. Therfore, Registration procedures continue to be very expensive in India in relation to the benefits that the enterprise would receive by formalizing. Fast-Track Business Creation System In India, the average number of days required to register is as high as 71 and this acts as a barriers to formalization and entrepreneurial activity. Mexico, however, has progressed and increased its formalization rates by 4 to 8 percent by introducing Fast-track Business Creation System in 2002. This reduced the length of registration procedures from eight to two days. Learning...
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...wouldn’t lose the guide in the massive crowd. Every now and then I would glimpse back to make sure my mom and everyone else was following. There was no time to observe the street culture, the shops, or the people and the colorful saris that they wore. It was a constant go-go-go situation until we made it to a calmer location. Every now and then our tour guide would stop and tell us some historical facts here and there. He had us stop at this intersection of the streets and told us to look up at this old house. He asked a simple question “Can you guess how much that house cost? In US dollars” he added. We made our guesses none of them were above two hundred thousand dollars and wow that was way too much for that...
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...Marketing Management Case Analysis Subway® Sandwich Shops Abstract Subway® Sandwich Shops was founded in 1965, and has been franchised into the hearts and stomachs of families all around the world. This highly successful sandwich shop was the dream of high-school graduate Fred DeLuca. With the financial help of long-time friend Dr. Peter Buck, Fred opened the first Subway Sandwich Shop in Bridgeport Connecticut in 1965. By 1974, the pair had opened over 16 shops around Connecticut. In the year 2004, the SUBWAY® chain entered its 39th year of operation. It is the world's largest submarine sandwich chain with more than 21,000 restaurants in 75 countries. As a matter of fact, the SUBWAY® chain operates more units in the US and Canada than McDonald's® does (www.subway.com). Subway® currently operates 23,983 restaurants in 84 countries, and because of its' marketable success, the company was selected to be the subject of a marketing analysis. The fast food landscape continues to evolve, and one of the most dynamic segments within the Quick Serve Restaurants market continues to be sandwiches, subs and wraps. Driven by consumer interest in healthier food choices and a growing demand for premium ingredients, sandwich chains are expanding locations as well as variety. In real terms, the sandwich, subs and wraps market has grown 70% since 1999, or from $9.9 billion to an estimated $16.8 billion in 1999-2004. Primarily Subway®, Quiznos, and Panera Bread have fueled growth and...
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...Recommendations 9 7. Reference List 10 8. Appendix A: Questionnaire 11 9. Appendix B: Detailed Results perform in Charts 14 9.1 Personal information and choices from online shops 14 9.1.1 Gender as a percentage. 14 9.1.2 Gender according to ages as a percentage. 14 9.1.3 Age Ranges 15 9.1.4 Personal choices from the online shops as a percentage. 15 9.2 Opinions about the convenience of online shopping 15 9.2.1 Online shop are available 24 hours a day so I can shop any time 16 9.2.2 Online shops provide various options of commodities 17 9.2.3 It is easy to make comparison with products from other websites. 18 9.2.4 Searching for a product is easy. 19 9.2.5 Accurate information about products is often provided on the website. 20 9.2.6 Delivery is on time. 21 9.2.7 Returning is not available or may take a long time to process. 22 9.3 Opinion about saving time and money from online shopping 23 9.3.1 Online shopping saves travel time. 23 9.3.2 Order process is easy and fast. 24 9.3.3 Shipping fee affects buying decisions. 25 9.3.4 Online price is cheaper than in the shop. 26 9.4 Awareness of security from online shops 27 9.4.1 Personal information is protected while shopping on the internet. 27 9.4.2 The reliability of online shop websites or sellers should be checked before making a purchase. 28 9.4.3 The...
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...a community within the city of Chicago located in Illinois. It’s known for its unique tie to Puerto Rican community for many decades until gentrification and displacement began. According to Joe Zekas a columnist, “the strong ties to it’s Puerto Rican heritage prompts for a parade and festival held between two large Puerto Rican flags that are the staple to the community heritage. It’s also known to have one of the largest parks in Chicago, where many summer music events and recreational events happen. (Zekas,2011) As I drive around the neighborhood I see many-abandoned building next to public housing. I also see new housing developments starting. Townhouses and condominiums with price points starting at $349,900. There are some single-family homes but there seems to be more multi-unit properties. There is one public elementary school, one charter elementary school, and 3 catholic grammar schools, 1 public high school, 1 catholic high school, and one branch of the city college. I see 3 Catholic churches and one Christian church that has about 10 properties that takes up one city block. Some used as housing for the homeless and for people who have been a abused, a clinic, and a café. I see many children ranging from 5-18 years old walking to school with an adult or with other children. I see many men and women driving and taking public transportation such as buses and trains to go to work. As I drive down some of the main streets I see people lined up waiting for dentists and...
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...BON APPETEA FRANCHISING INC. Submitted By: Yu, Franchesca L. Submitted to: Mr. Velez Date of Submission: October 27, 2015 I. BRIEF HISTORY OF BON APPETEA Bon Appetea is a brainchild of Thomas Pestano, a Culinary Institute of America graduate. His wide experience in the food and hospitality industry in the United States brought him back in the Philippines to put up a business in the fast food sector. Filipinos have always loved fast food, and he noticed that there is still a void left to be filled. As a result Bon Appetea was born. Its first venture into the fast food industry is with Bon Appetea Express Brew Tea shop located in Strata 2000, F. Ortigas Jr. , Ortigas Center, Pasig. Bon Appetea Express Brew Tea shop is the first tea shop to operate 24 hours a day. It is the first to offer innovative products such as alcohol- spiked concoctions. Bon Appeatea offers its customers a wide variety of tea-based drinks to choose from. Customers will also be able to choose the base teas such as Jasmine Green Tea, Assam Black Tea, and toppings such as tapioca pearls, coconut jellies, egg puddings and many more. Aside from developing kiosks/stalls, Bon Appetea is looking into developing and putting up full-sized dine-in stores. These stores will be offering a wider array of drinks and toppings to choose from. These store will also be offering food to complement its existing beverage lines. Bon AppeTEA is a unique franchise concept bringing the new...
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...Fresh Food versus Fast Food Abstract Food is something all people require on a daily basis just to survive. There are many choices out there today and we have the convenience of driving in and out of a fast food place within five minutes with a complete meal or preparing one at home with rich, robust flavor and textures that is inherently healthier for us. It’s all about choices that fit our lifestyles. Keywords: eat, fresh, fast, healthy, flavor, convenience, nutrition Food – so many varieties, so little time. Eating is an activity that most of us do at least twice a day. People need food to survive, but can make different choices in the kind of food they choose to eat and where it comes from. Fresh, homemade food and fast foods have considerable differences in convenience, flavor and health effects. These days, having fast food seems to attract more people than having fresh, homemade food. Fast foods have gained popularity because they are readily available and convenient. Fast food places such as McDonald’s, KFC, and Subway are on every corner and offer a wide variety of foods that appeal to a large audience from children to adults and are accessible in minutes. We live in such a fast paced society where people are always on the go, work long hours, and have so many other commitments for themselves and their family. After working all day, the last thing...
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...Operations Management Mid Term Exam 1. Discuss how just-in-time manufacturing might affect a Job Shop (Consider both positive and negative impacts on both internal and external operations). Just-In-Time (JIT) manufacturing may affect a Job Shop both positively and negatively. The most important affect is that it improves the performance of job shop production. JIT also eliminates waste and/or decreases work in progress (WIP) in that same sense. JIT allows for products that are produced to fulfill an immediate demand for them. JIT emphasizes on quality. Quality is very important in JIT manufacturing because it decreases or eliminates costs and increases profits by producing high quality products the first time around. JIT allows for quality products to be transformed from raw materials into finished goods as expediently and efficiently as possible without delay. Some of the negative affects are unskilled or untrained workers. They may not make quality products because they are not trained properly or often. It may affect external operations by promoting competitive bidding between vendors to provide needed inventory. Sometimes this can cause friction between long-standing vendors and the company when they’re out bid by another vendor. It can tarnish the business relationship. 2. You operate a dairy farm, raising cows for the production of raw milk products. Briefly identify the levels of vertical integration that you would anticipate being possible...
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...Who is to blame for the more than 40 million obese people that currently reside in the United States? Who is to blame for all the fast food restaurants that nearly everybody criticizes, yet makes millions and millions of dollars every year? Why is America considered one of the laziest countries in the world? It is not fair to point a finger at the soda and candy industries, the fast food restaurants, or the grocery stores because they are not the ones at fault. The United States is a free country. Living in this free country, we are allowed to pick and choose what restaurants we eat at, what we order at those restaurants, how much food we buy at the grocery store, the kind of food we buy at the grocery store, etc. The blame cannot be put where it is easy to put it. The only people we, Americans as a whole, can blame for the obesity problem, the successful soda and candy industries, the wealthy fast food restaurants, and the laziness of our nation, is ourselves. Over the years, numerous lawsuits have been filed against soda and candy companies, blaming them for the overweight children in our country. For example, the article “Lawyers Ready Suit Over Soda” written by Caroline E. Mayer on the Washington Post website, explains a lawsuit that a group of lawyers created in 2005. They compiled the lawsuit against soft-drink companies that sell sugared soda in schools, and are aiming to have soda machines removed from all schools. Richard A. Daynard, an associate dean at...
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