...Outside, crickets sang, tree-frogs chirruped. Across the distant forest floated two muffled hoots from a barred owl. It was too quiet. At home in New Jersey, the nights are filled with the busy, comforting sounds of traffic. You always have the comforting knowledge that other people are all around you. And light: At home he can read in bed by the glow of the streetlight. It was too quiet. And much too dark. Even starlight failed to penetrate the 80-foot canopy of trees the camper was parked beneath. It was the darkest dark he had ever seen. He felt for the flashlight beside his bunk. It was gone. He found where his pants were hanging and, as he felt the pockets for a box of matches, something rustled in the leaves right outside the window, inches from his face. He heard his wife, Wanda, hold her breath; she was awake, too. Then, whatever, was outside in the darkness also breathed, and the huge silence of the night seemed to come inside the camper, stifling them. It was then he decided to pack up and move to a motel. Comments on narration: • Normally chronological (though sometimes uses flashbacks) • A sequential presentation of the events that add up to a story. • A narrative differs from a mere listing of events. Narration usually contains characters, a setting, a conflict, and a resolution. Time and place and person are normally established. In this paragraph, the "story" components are: a protagonist (Hanson), a setting (the park)...
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...Destination Essay I am the head of a human resource department of a global company and would like to help my employees overcome verbal and nonverbal barriers as they travel to another country on short employment assignments. My employees will be traveling to Japan. The native Language for most people in the destination country, which is Japan, is much different from the business language English. Japan is located on Eastern Asia, island chain between the North Pacific Ocean and the Sea of Japan east of the Korean peninsula. Muslim Ummah of North America (n.d.) Japan landmarks have some of the large amount densely populated areas of the world. In addition, there is a great deal of Japan’s 125 million people live in multitude of cities along the coast. Most of Japan consists of mountains and hills. Japan has become a familiar leader in high technology electronics. Japan is an important producer of computers televisions, cameras, and audio equipment. Cultural dissimilarity effective communication has need of translating the basic values, motives, ambition, and supposition that operates across geographic lines. The Importance of Effective Communication (n.d) Therefore gave some theatrical differences across cultures in moving toward to such as time, space and privacy, the chance for mis-communication in cross-cultural situations that are abundant. ( The Importance of Effective Communication) The last visit that I made to Japan occurred while I worked...
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...Chapter 2: Personal Skills Part 1: Leadership 2.1.1) Leadership development * Influencing people so that they will strive willingly and enthusiastically toward the achievement of organisational skills * Motivating, directing, supervising, guiding and evaluating of others for the purpose of accomplishing a task 2.1.2) Characteristics of Good Leaders * Determination * Energy * Integrity * Self confidence * Fairness * Wisdom * Knowledge * Etc 2.1.3) Leadership style * Authoritarian/Directive – decides what to do and tells what + how to do * Democratic – involves group in deciding what and how to do something * Participative/Supportive – offers advice and lets individuals in group decide how to carry out their roles * Laissez faire – leaves group to decide what to do and how to do it 2.1.4) Individual, group and task needs * Individual needs – motivate others * Know how to satisfy expectations, needs and goals of individuals * Show individual and group contribution * Making sure they know their responsibilities * Provide feedback on performance * Group needs – building, maintaining and coordinating group so that it can achieve the task * Make everyone...
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...Student: Lance Huang Outline: The topic is contrast between the city life and the country life, and the contrast is based on self experience I used to be. The city life: busy, pressure, hard work, achievement, convenience, shopping, movie, entertainment, the air pollution, the busy mass transmission system, my parents, my siblings, coldness between people, everything is complex The country life: my old and stubborn grandpa, my tender grandma, the nostalgia, the tangerine garden, the old house, living on the mountain, fresh air, comfortable atmosphere, the life without worry, get up early, quiet, seldom going to the town, no many shopping store, do not have to worry about the relationship between people, simple food for every meal Possible idea for contrasting: complex relationship to people versus simple relationship to people, the convenience life versus isolated life on the mountain, the irregular and regular work and rest life Text: Everyone has her own image to the city life and the country life; therefore I have my own idea to these two kinds of life style. To me the city life is quite different to the country life, and the comparison sources are my life experience and my memory. I lived with my grand parents in the country in my childhood; after I finished my first year in the elementary school, I came to live with my parents in the Taipei County. From then on, I go back to my grandparents’ old house when it is summer or winter vacation. Under this situation...
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...PROCESS RECORDING Client’s Initials: _BG__ Student Name:____________________ Date:_10/12/12__ Length of Interaction:___15 minutes_______ Place of Interaction:_____Inpatient Chilrens Unit__________ |Student Says and Does |Student Thinks and Feels |Client Says and Does |Analysis | |Good morning, how are you today? (Bent down to|I hope she is willing to talk this morning |Good (Pt is smiling and sitting in her chair |Patient is receptive to starting a | |eye level to talk to patient) | |curled up) |conversation | | | | | | |Are you two the only girls here? (Pointing to |They look like friends based on their body | | | |the other female patient sitting next to her) |language |Yeah, but I’m going home tomorrow so she’ll be| | | | |the only girl here. (Smiles at other pt) | ...
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...p Types of Paragraph and Samples | English 1014-1 | | Define, Classify, Casual (Cause and Effect), Compare and Contrast, Example, Process Analysis(Directional and Informational) | | Marcus K August | 3/27/2012 | | Narration Paragraph Narration paragraphs are most frequently used in fiction and personal statements. As such, they will contain all necessary components of action development: protagonist, setting, goal, obstacle, climax and resolution. Writing a narration paragraph requires, consequently, accounting for sequential order of events and chronology. There are many descriptive elements included in the body of a narration paragraph but, if composed correctly, the paragraph will prioritize action over description. Exposition Paragraph Often times, this kind of a paragraph is used as a component of other types of writing. It’s written in order to clarify or explain problems and phenomena. Writing exposition paragraphs requires strict focus on evidence and objective language. It can contain elements of comparison and contrast, or cause and effect writing as both facilitate accurate exposition of the subject-matter. Definition Paragraph Definition paragraphs are used in order to explain the meaning, origin and function of things. They are used both in academic writing and fiction. To write a definition paragraph, writers should concentrate on the role of its subject in the context of the essay and account for evidence as well as examples accordingly...
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...UNIT 17: MARKETING INTELLIGENCE Written By: LO1: UNDERSTAND BUYER BEHAVIOUR AND PURCHASE MAKING DECISION 1.1 Describe the main stages of the purchase decision-making process for an individual consumer (i.e. business-to-consumer) Buyer Behaviour and Decision Making Process Customers go through five stages of decision making process in any kind of purchase. The diagram below summarises it. The above model is essential in making marketing decisions. Customer buying process starts with “Need Recognition”, in which buyer identify a need or a problem (hungry, fever). Some times in these stage customers respond to a marketing stimulus (aroma of chocolate muffins and coffee while passing the coffee shop). The next stage is “Information search” in this stage if the need is very strong then customers do not search a lot of information and buy product or service close to hand, if not then customers obtain information from family, friends, neighbours, advertising, TV, radio, retailers or by handling and examining or even testing. In the third stage “Evaluation of alternative” customers uses the information gathered and chooses between alternative brands, products or services. After evaluation, customer makes the purchase. The last stage is “Post-Purchase Evaluation”, this stage make a customer feel either satisfied or dissatisfied with the purchase, if customer feels satisfaction then they will stick to the brand, product or service in not then they will switch to...
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...Campus: Input for Enhancement Program In Partial Fulfilment of the Requirements For the Degree of Bachelor of Science in Hospitality Management ABSTRACT English is considered as the universal language therefore it is commonly used as medium of instruction in school, home, and even in society. Being proficient in it is an edge in many aspects like in career, technology, society and even in travelling foreign countries. However,despite of the advantages of being proficient in it, still most of the students were not able to express themselves properly. For some reason, some students could not achieve this we called English Language Proficiency. This study aims to determine the English language proficiency of BSHM-HRM students of EARIST Cavite Campus, Academic Year 2014-2015. A total of fifty (50) selected BSHM-HRM students were taken as respondents of the study. The questionnaire was the data-gathering instrument used. CHAPTER 1 THE PROBLEM AND ITS BACKGROUND INTRODUCTION Hospitality Industry is one of the largest and fastest growing industries in the world. Hence, it involves dealing with different people from different countries. In order to communicate with them, English proficiency is being used. Considered as a universal language, it is no wonder that most of the universities worldwide include English as one of their major subjects. Hence, it is the first and foremost criterion whether one is applying for a job or seeking admission in a reputed...
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...Subject: Business Communication Serial nr: 72361F-E1 Student nr: 10011647965 Question 1 Identify the various Media of communication and methods of communication that can be used by the front office manager with guest this from the time of the first enquiry to the follow-up that may take place after the guest has left. Communication plays an important role in the management of organizations and the achievement of their goals. A manager passes information to employees working at different levels orally and in writing also. He receives the replies in the same manner. Whatever be the media of communication it should maintain the clarity of facts, opinion and information. It should presented in a decent manner with proper wording and timing. The information must be clear without any confusion and ambiguity. The communication of information must be well worded, properly timed and transmitted in decent manner. It is also necessary that the message must be consistent i.e. the action must coincide with saying. If the supervisor makes a lot of promises, but not fulfill them in such a case it would be called that consistency does not exit. Feedback of information is necessary to adjust the action to desired objective. a) MECHANICAL MEDIA OF COMMUNICATION. (E-mail and Telephone call ) These form of media of communication will the first one that the guest can able to communicate with the hotel in case they would like to make reservation, the guest may communicate through email...
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...BTEC Level 3 National Health and Social Care Unit 1 Developing effective communication in health and social care This mandatory unit enables learners to understand effective communication within health or social care settings, some of the many barriers to effective communication and ways to overcome them. Learners will gain the necessary interpersonal skills to communicate with a range of people within the sector and will have the opportunity to identify and analyse the effectiveness of their own communication skills. This is a 10-credit unit and can be taught in 60 guided learning hours, with learners also expected to complete non-supervised individual study time. This is a mandatory unit for all qualifications. On completion of this unit, learners should: LO1 Understand effective communication and interpersonal interaction in health and social care LO2 Understand factors that influence communication and interpersonal interaction in health and social care environments LO3 Understand ways to overcome barriers in a health and social care environment LO4 Be able to communicate and interact effectively in a health or social care environment Unit contents The scheme of work for this unit (page 13) links to the following resources to help you deliver Unit 1. LO1 Lesson plan LO2 LO3 LO4 AS10, AS11, AS12 LP Activity sheet AS1, AS2, AS3, AS4 AS5, AS6, AS7, AS8, AS9 Stretch and support AS1, AS2, AS3, AS4 AS6, AS8, AS9 ...
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...expressions, sign language, body language, gestures and voice tones” (para.1). The concept sounds quite simple but would there be hordes of books and countless seminars on communication, if it were that simple? The ability to communicate effectively can be difficult and this may be why, it is sometimes referred to as the art of communication. People communicate using different styles and a good communicator needs to be aware of these styles. The ability to effectively manage differences continues to baffle many, as illustrated in numerous current events. The ability to identify different communication styles and to understand one’s own communication style could be a very beneficial tool. O’Neil and Hansten (2009) described three different styles of communicating; passive, aggressive and assertive and/or a combination of styles, such as, passive-aggressive. By using three separate scenarios, O’Neil and Hansten (2009), successfully illustrated the differences of each. This paper will analyze each of these scenarios; while identifying the style or styles of the communication utilized. The author will also apply the same analysis, with an experience of her own. She will identify the communication styles used, as well as the strategies utilized and how this affected the outcome of the scenario. Lastly, she will discuss the importance of effective communication in the health care profession. The first scenario discussed by O’Neil and Hansten (2009), took place at a team meeting...
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...Opening a Quality Child Care Center A resource guide for starting a business and planning a child care center. Table of Contents: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 First Steps: Assessment, Market Analysis, Business Plan and Child Care Licensing . . . . . . . . . . . . . . . . . . . . . . . . . 3 Finding Your Facility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Design Considerations and Process . . . . . . . . . . . . . . . . . 8 Program Administration and Curriculum . . . . . . . . . . 17 Appendix A: Timeline for Start-up . . . . . . . . . . . . . . . . . . . . . . . . . 19 Appendix B: Agencies and On-line Resources . . . . . . . . . . . . . . . . 20 Appendix C: Resources for Developing Polices/Procedures . . . . . 22 Appendix D: Classroom Equipment and Materials List . . . . . . . . 23 Appendix E: Care About Childcare Criteria . . . . . . . . . . . . . . . . . . . 24 Appendix F: Structural Rules from Licensing . . . . . . . . . . . . . . . . .27 Appendix G: Accreditation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Appendix H: Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 State of Utah, Department of Workforce Services, Office of Child Care © 2012 Opening a Quality Child Care Center Introduction THE BUSINESS OF CHILD CARE Welcome to the world and work of child care! The purpose of this manual is to provide a prospective child care center...
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...This page intentionally left blank The Study of Language This best-selling textbook provides an engaging and user-friendly introduction to the study of language. Assuming no prior knowledge of the subject, Yule presents information in short, bite-sized sections, introducing the major concepts in language study – from how children learn language to why men and women speak differently, through all the key elements of language. This fourth edition has been revised and updated with twenty new sections, covering new accounts of language origins, the key properties of language, text messaging, kinship terms and more than twenty new word etymologies. To increase student engagement with the text, Yule has also included more than fifty new tasks, including thirty involving data analysis, enabling students to apply what they have learned. The online study guide offers students further resources when working on the tasks, while encouraging lively and proactive learning. This is the most fundamental and easy-to-use introduction to the study of language. George Yule has taught Linguistics at the Universities of Edinburgh, Hawai’i, Louisiana State and Minnesota. He is the author of a number of books, including Discourse Analysis (with Gillian Brown, 1983) and Pragmatics (1996). “A genuinely introductory linguistics text, well suited for undergraduates who have little prior experience thinking descriptively about language. Yule’s crisp and thought-provoking presentation of key issues works...
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...Behaviour Management Introduction: * first port of call should be school code of discipline * aim of most successful behaviour management strategies is to emphasise the positive and reduce incidents of negative behaviour Emotional Development: * teachers can play a vital role in the emotional development of pupils * by focusing on creating emotional competence in pupils, a lot of behavioural issues can be prevented * modelling pro-social behaviour such as appropriate facial expressions and tone of voice can be effective in doing this, the opposite is also true * by over reacting to an undesirable behaviour, the teacher is reinforcing that behaviour Self-Esteem * A lot of bad behaviour is rooted in low self-esteem * pupils with repeated experience of rejection/failure respond by attention seeking and disruptive behaviours * self-esteem linked to gap between an individual’s self image and their ideal self * self-esteem is an evaluation of out traits and characteristics * Laurence (1996) indicates correlation between teacher and student self-esteem * teachers in powerful position to influence academic and emotional development of pupils * creating warm positive and caring classroom environment is important * talking to pupils about their interests/families/hobbies can help to gain an insight into the pupil and deal with self-esteem issues * use emotional vocabulary in the classroom * encourage the vocalisation...
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...AMITY GLOBAL BUSINESS SCHOOL Cultural Differences between China And Italy SUBMITTED BY KUSHAGRA MEHROTRA GROUP –B A0102314029 MBA HR ABSTRACT International management studies have been based primarily on the comparison of managerial behavior in countries around the world. Often, these studies have implied that businesspeople behave similarly with their domestic colleagues as with their foreign counterparts which indeed sums up to conflicting results. Context of the negotiations at the international level are faced with the differences between various cultures: a longterm attitude towards communication, the power placement, the uncertainties avoiding, emotional differences between the negotiating parties and others. These and other differences in cross-cultural dimensions can influence the process of negotiations between the representatives of different cultures in the negotiations. There may happen in a variety of misunderstandings in negotiations and between the two parties of the same culture, while the process of preparing for the talks with different cultures requires empirical studies in Intercultural Communication. The article discusses cultural dimensions of two contrasting cultures and their effect on negotiations. The Article includes cross cultural studies between an Asian and a European nation’s cultural strengths and weaknesses to anticipate an opposing nation’s possible behaviors in the negotiation process, and to understand the cultural...
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