...One specific skill I bring to mediation and reconciliation is active listening. Through my ministry experiences with those of the elderly population, two aspects of active listening have shaped my interactions; I never complete a sentence unless specifically asked, and I listen attentively rather than plan my response. In active listening one should be comfortable with silence; allowing that silence to fill the room while the speaker contemplates their message or searches for just the right word is important in allowing the speaker to feel authentically and fully heard. If I completed the sentence of someone speaking it would suggest that their voice was less important, it would suggest that I have neither the time nor the inclination to fully listen to them, and it would likely suggest that I found them in some way lacking in intelligence. By holding the sacred space which allows the speaker to openly share their thought, I am performing an act of sacred active listening. Often when listening, I will allow several seconds of silence to permeate the air after one has finished speaking. In this, it gives the speaker the freedom to follow a thought in the direction they feel called, it allows the speaker to delve into the recesses of their mind and include additional...
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...In a professional role, it is imperative to obtain active listening skills in order to enable yourself and others to properly collaborate for the purpose of producing the most beneficial result for all persons involved. The aforementioned concept is especially true in regards to professionals within the healthcare field. As a healthcare professional, the first ethical principle that is introduced is to do no harm towards the patient. Providing appropriate care for the patient is an implicit, yet salient duty that is easily accomplished by simply listening to the symptoms, concerns, and wishes of patients under your care. However, it is easy to overlook particular nonverbal cues that may hold more substance than what the client has explicitly...
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...2. Active listening is something that I struggle with, not because I am uninterested or do not care but because I lack confidence in myself. I am worried about what I am going to say in response. For example this week one of my coworkers was talking to me about one of her past jobs, her life and why she had moved around so much. I did, and often to consciously give effort to not have distractions. I am good at giving the person my full attention and tend to be have lots of open body language. I ask a lot of questions and responded appropriately “wow I can’t imagine” and “well I am glad you ended up here with us” were two responses that I utilized during the conversation. One of the other issues that I have is fidgeting, I have to be moving my fingers or taping my foot. It’s a bad habit and I have tried to curb...
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...Analysis of Team Charter Kitty Hatch MGT/521 Monday October 25, 2010 Analysis of Team Charter The team charter was created to build a cohesive, and strategic foundation in which future problems can be prevented. This is not an easy task, as a team is made up of a group of diverse individuals with a wide range of skills and personalities. Byrd and Luthy (2010) address the subject as follows, “It is important for students to view themselves as a team, not just a group working on various tasks or projects” (p. 14). A team charter sets the ground rules to assist the team in meshing their personalities, listening skills, and trust levels to work effectively together. This can be seen in the analysis of my team’s charter. Integrating diverse personalities can lead to creative and well formed ideas. According to the individual personality test results from the Jungian 16-type personality test (Robbins, 2007), our team has very similar personalities. Two of the personalities in my team are argumentative, outgoing, and visionary, and two personalities are compassionate, and good natured. Wilde (2010) had this to say, “In the long run teams do better when they are composed of the widest possible range of personalities” (p. 22). The range of personalities allows the team to have different perspectives, and afford more creativity in combining their efforts. My team will have to push each other to be more innovative, as their personalities are very similar. To...
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...NORTHCENTRAL UNIVERSITY ASSIGNMENT COVER SHEET Learner: Barry C. Archie THIS FORM MUST BE COMPLETELY FILLED IN Please Follow These Procedures: If requested by your mentor, use an assignment cover sheet as the first page of the word processor file. The assignment header should include the Learner’s last name, first initial, course code, dash, and assignment number (DoeJXXX0000-1) justified to the left and the page number justified to the right. Keep a Photocopy or Electronic Copy of Your Assignments: You may need to re-submit assignments if your mentor has indicated that you may or must do so. Academic Integrity: All work submitted in each course must be the Learner’s own. This includes all assignments, exams, term papers, and other projects required by the faculty mentor. The known submission of another person’s work represented as that of the Learner’s without properly citing the source of the work will be considered plagiarism and will result in an unsatisfactory grade for the work submitted or for the entire course, and may result in academic dismissal. || CT7001|Christopher Stabile| || The Role of the Teacher Practitioner|ArchieBCT7001-4| || Faculty Use Only Personal Capacities Barry C. Archie Northcentral University Reflective Practice requires possession of specific skill-sets in order to increase pedagogical efficiency. York-Barr, Sommers, Ghere...
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...Audience Analysis Jordan Pappas COM/285 February 13th, 2011 Randi Plante Audience Analysis Giving a presentation in any situation is very intimidating, being properly prepared for the meeting can make all the difference in whether or not you get the proper information across to the audience, ask yourself who the audience is that will be attending the presentation? Is there going to be any sort of language barriers? And what information is the most appropriate to present? Something o consider about the audience is how much do they already know about what will be briefed in the presentation? By providing to much information you will find that the audience will start to get bored and you will lose their attention. By getting people involved int the presentation it doesn't give them much of a chance to get restless and it actively keeps them engaged and listening to what is being presented to them. This can also help them retain the information When tasked to give a presentation for your company it is important first consider who the audience is going to be. By knowing who will be attending, this allows you to prepare properly for the group that will be there. If giving a presentation to stakeholders or possible investors, making sure you information is on point and correct can make it or break it for the future of the company. Businesses are constantly looking to expand and out source to other countries so this brings a lot of diversity to the way we do our business...
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...Business Communication Essentials, 6e (Bovee/Thill) Chapter 2 Mastering Team Skills and Interpersonal Communication 1) Teams are at the core of ________ management, which is the effort to involve employees in the company's decision-making process. A) autocratic B) participative C) top-down D) personnel E) laissez-faire Answer: B Explanation: B) Teams are often at the core of participative management, the effort to involve employees in the company's decision making. Classification: Conceptual LO: 1 Difficulty: Easy Learning Outcome: Describe best practices in team and interpersonal communication 2) Teams can increase performance levels by ________. A) pooling experience B) discouraging consensus C) encouraging groupthink D) duplicating effort E) promoting hidden agendas Answer: A Explanation: A) By pooling the experience of several individuals, a team has access to more information in the decision-making process. Classification: Conceptual LO: 1 Difficulty: Easy Learning Outcome: Describe best practices in team and interpersonal communication 3) Simon has just launched a startup and has big ideas for the company. He assembles a large team of people from different backgrounds who have the skills he needs to get the job done. Simon's brother criticizes this, saying that such a large team will result in too much conflict, because the different team members will all have individual approaches to a problem. Which of the following should...
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...or area of focus within a major : a concentrated mass or thing : the amount of a component in a given area or volume Involvement..is the act of participating in something. Even if you do nothing but drive the getaway car, you will be held to account for your involvement in a crime. Involvement is useful because it is not specific. If, over the course of many years, you play and then coach football, you might refer to the time of your involvement in the sport. If you are engaged in a love affair, you might say, without going into too much detail, that you and your lover are involved and refer to the affair as your involvement. 1. Listening.. the act of concentrating on hearing something Listening is the absorption of the meanings of words and sentences by the brain. Listening leads to the understanding of facts and ideas. But listening takes attention, or sticking to the task at hand in...
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...Capella University MBA6010 – Professional Effectiveness: Strength, Impact, and Reposition Professor Pamela Solberg-Tapper Assignment u06a2 – Professional Challenge – Coaching Analysis Final Paper By Dawn Patterson October 1, 2010 I. Overview In summarizing my learning from this course about the coaching and feedback process, I learned the most about myself during the classmate phase of the coaching process. Many things were illuminated over the course of the coaching sessions with my classmates and coworker. Turns out that the concern I brought to the forefront to receive coaching and direction on was one of many symptoms related to a greater issue that wasn’t as easily identifiable as other indicators had suggested. What I believed to be a problem with managing a stressful work environment really was an issue with effective communication. The coaching process is comprised of three elements; planning, conducting the discussion(s), and evaluating. In the planning phase I developed a short-term plan to help the coachee achieve their expressed goal. The next phase of the process, conducting the discussion entailed the actual delivery of the feedback. Lastly, the evaluation phase provided an opportunity to track the progress and adoption of the prescribed approach to train and develop the coachee. The evaluation phase also created an opportunity for the coachee to share feedback with the coach on the effectiveness of the coach’s delivery...
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...must be hired. To ensure that they are employing the right people, many organizations establish and enforce a selection system. A selection system can be made up of a myriad of certain systems, including interviews, situational judgement tests, competency tests, bio data, etc. Choosing the right system to measure the correct traits will result in a steady, productive workplace. With that being said, there are different selection systems necessary for different occupations. The occupation in question at the moment is a psychiatrist. Psychiatrists have to be not only properly trained, but possess the right individual traits to perform a job well. As mentioned previously, some of those traits include maintaining self-control, possessing active listening skills, being able to communicate effectively, and being able to tolerate stress well. This then begs the question- what is the best selection system for identifying these traits? There are numerous selection systems that can be used to ascertain whether or not an individual possesses these necessary traits. With that being said, I believe the best way to measure self-control is to use testing- but not a test with a pencil and piece of paper. Something I would use is similar to the “Marshmallow Test”, first performed by Stanford psychologist Walter Mischel and colleagues in the 1960s (Chen, 2014). The test entailed giving school age children the option of either eating a single marshmallow right away,...
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...1-1. In order to generate interest about the company's publications, the Media Manager of Gordon Books started a personal blog where she posed as an avid reader and amateur literary critic and reviewed the company's books favorably. She also invited readers to buy the books, discuss them online, and send in their reviews. Which of the following is the best criticism of the manager's action? A) She engaged in plagiarism. B) She selectively misquoted information. C) She failed to protect information entrusted to him. D) She failed to ensure transparency. E) She failed to respect the privacy of others. 1-2. Which the following decisions-making scenarios presents an ethical dilemma? A) A disgruntled employee of one of your competitors has offered to reveal details of his company's new strategy if you were to hire him. This competitor has in the past poached key executives from your company and engaged in industrial espionage in other ways. B) You are manager of a large facility in a country where paying bribes to public officials is a way of life. Your company has a zero-tolerance policy toward bribing, but the officials are threatening to close down the factory, rendering several thousand workers jobless, if you don't comply. C) It has been brought to your notice that the company competing with you for a major contract is trying to bribe and influence decision-makers in a bid to get the contract. Some of your executives feel that your company should also do the same because getting...
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...marketing chief of the movie division of Rising Entertainment, will give a presentation to the company’s CEO this Friday to report the promotions, advertising, and branding plan of the upcoming new film "Fire Force Five". Josh Lewis, the 23-year-old marketing associate had ever talked to Sarah and raised some new and modern ideas, but didn’t draw her attention. So he came to CEO Sam directly and showed his ideas. Sam felt quite good and asked him to offer a full report at the meeting. Sarah was amazed to hear about this message from Sam and immediately asked Josh to her office. Then how can Sarah and Josh work together more effectively? In my opinion, both Sarah and Josh should improve their communication skills such as persuasion and active listening skills and do more communications to let both sides understand each other's thoughts. Current Problem: Sarah and Josh work together inefficiently Due to the generational differences between Sarah and Josh, they hadn’t established a trust relationship during their daily work. The miscommunication made things much worse. Both of them can’t clearly express what they expect from one another. Those made each of them work in his own way and led the current problem - inefficient work. In general, Josh had following problems in this affair: 1. He didn’t respect his boss - Sarah’s authority. He chose the wrong action: report to CEO directly and bypass Sarah. 2. He didn’t fulfill his duty very well and accomplish the assignment carelessly...
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...Magnet School Group Analysis 1. How well did your team balance the four group personalities? Which personalities were present in your group? Specifics? My group consisted of me my, my friend, and my roommate. We were able to balance personalities fairly well. This may be due to the fact of having arguments about various topics before. My roommate would be a communicator facilitator. He has been homeless in his lifetime this caused him to be sympathetic to students with personality and social issues. My friend would be a collaborative inventor. He understood the big picture of choosing the students with the absolute best chance of being successful at this school. He also did a lot of listening before actually speaking. My analytical nature made me a contributor analyzer. I was very persistent in making sure they toke this activity seriously. I logically broke down the pros a d cons of each student based on the data. 2. How did you manage (or did not manage) conflict? Specifics? We were able to manage conflicts we had through persuasion and discussion. We agreed beforehand that this was a simple friendly argument and was not to be taking personal. The main goal is to come to a consensus together on why or why not each student should be allowed entry. We each raised the pros and cons of each student and had equal opportunity to present their list to the group. 3. How well did team members use listening skills? Which listening skills did your group use? Specifics? When each...
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...Handling Difficult Conversations Shaquinna Wilson Walden Unversity Handling Difficult Conversations Introduction Sure at some point have to face the situation to keep a difficult conversation with a friend or family member about a sensitive issue. Sometimes, we face the difficult position of having to tell someone something important knowing that the conversation can be complicated. Everyone faces such situations that can help not only make the situation more bearable for both sides, but also to communicate better (Falcone, Claxton & Marshall, 2014). Discussion In terms of integrity, I have probably made many assumptions about my own standards as a coach, having held responsibilities for professional standards and corruption prevention in different roles / prisons. I have had to handle some situations quite carefully where more senior people have (in my opinion) held less robust principles of integrity than I do. For example I have always struggled with bias on promotion and selection boards and have had to have some difficult conversations where I have not been prepared to compromise my integrity whilst ensuring I don’t commit ‘career suicide’. Even where I agree that a candidate is a good person and can understand the principles of knowing someone’s abilities by observation as opposed to trying to establish them on a 40 minute interview, I cannot help but think that places the onus on being a good selector via interview as opposed to hedging bets on...
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...expectations (e.g., body of paper was 15 pages vs. 14 page expectation) were present, this sample did satisfactorily organize cumulative work with a noticeably fresh synthesis of a solution-based, short-term pastoral counseling scenario. In like fashion, make every effort to do original work!] Abstract The Final Project applies the distinctive features of a solution-based, short-term pastoral counseling strategy to a counseling scenario with a pre-determined care-seeker, Brody, from the case study Crossroads: A Story of Forgiveness. It is the purpose of this writer to artificially move Brody through an abridged counseling process. The student counselor, Mercy Me, is the youth minister of an American Baptist Church with approximately 150 active members located in the close-knit, small community of Shingle Hollow, NC. Mercy’s hallmark purpose, glorifying God by being and imitator of Christ, guides, directs, and develops the process of tailoring her I/S DISC relational style to best demonstrate fit and build rapport with Brody’s C/S DISC relational style. The solution-based, short-term pastoral counseling strategy is utilized to move Brody from an attending position in phase one to a willing position in phase two. The counselor recognizes Brody’s grief and depression as a result of the tragic loss of his mother and sister. Making matters worse, the noticeable anger presents from a hostile, tension filled relationship between Brody and his father, Bruce. Table of Contents...
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