...be provided. This paper will therefore discuss the identified barrier issues relating to language, availability, accessibility, affordability, appropriateness, accountability, and adaptability. Other issues regarding acceptability, awareness, attitudes, approachability, alternative practices and practitioners, and additional services will also be discussed. This paper will further discuss ways to decrease barriers to mental health care for this minority group to assist the facility strive for cultural competency. Acosta (2003) noted in his project on a model mental health program for Hispanics that language barriers and lack of health insurance are the two major barriers to receiving mental health care for Latinos. There are no nurses, social workers, physicians, and psychologists at this facility who speak Spanish. However there are several Spanish speaking patients at both the civil side and forensic unit. The facility has to rely on interpreters whose services can only be obtained through a state established help line that can be very difficult to access. Lack of Spanish language resources for a Mexican patient who speaks no English can negatively impact care. Mental health services at this facility can be obtained either through the civil side or the forensic unit. The county psychiatric crisis unit is operational twenty four hours to receive and assess patients for future admission to...
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...(2010/C 64 A/01) Are you interested in working for the European institutions? Does your profile meet our criteria? Why not apply? Give yourself a chance to succeed. The European Personnel Selection Office (EPSO) is organising admission tests and an open competition, based on tests, to constitute a reserve from which to recruit administrators (*). EPSO/AD/177/10 — ADMINISTRATORS (AD 5) in the following fields: 1. EUROPEAN PUBLIC ADMINISTRATION 2. LAW 3. ECONOMICS 4. AUDIT 5. INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) The purpose of this competition is to draw up reserve lists from which to fill vacant posts in the institutions of the European Union. Before applying you should read carefully the instructions in the guide published in Official Journal C 57 A of 9 March 2010 and on the EPSO website. This guide, which forms an integral part of the notice of competition, will help you to understand the rules governing the procedure and how to make an application. (*) Any reference in this notice to a person of the male sex must be deemed also to constitute a reference to a person of the female sex. C 64 A/2 EN Official Journal of the European Union CONTENTS 16.3.2010 I. II. GENERAL BACKGROUND DUTIES III. ELIGIBILITY IV. ADMISSION TESTS V. OPEN COMPETITION VI. RESERVE LISTS VII. HOW TO APPLY I. GENERAL BACKGROUND 1. Number of successful candidates by field 1. 2. 3. 4. 5. = = = = = 105 43 39 64 72 2. Remarks You may not apply for more than one...
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...scientific evidence. During the course of admission, it is important to gain information such as communication method, mobility needs, personal beliefs (religious, cultural, spiritual), diet and restrictions, and support persons. It is imperative that the nurse start the patient-provider relationship so that maximum care can be provided. This information will be useful in the course of the patient’s hospital stay. It is also imperative for patient safety to provide culturally competent discharge directions which are fully understood and complete. Everyone in America has the right to quality, safe and effective healthcare and it is the responsibility of all health care providers to accomplish this care. Nurses are the foundation of this care as they are not only the providers of care but are the coordinators as well (Kearney, 2012). Nurses function as the liaison between the...
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...Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care A Roadmap for Hospitals Quality Safety Equity A Roadmap for Hospitals Project Staff Amy Wilson-Stronks, M.P.P., Project Director, Health Disparities, Division of Quality Measurement and Research, The Joint Commission. Paul Schyve, M.D., Senior Vice President, The Joint Commission Christina L. Cordero, Ph.D., M.P.H., Associate Project Director, Division of Standards and Survey Methods, The Joint Commission Isa Rodriguez, Project Coordinator, Division of Quality Measurement and Research, The Joint Commission Mara Youdelman, J.D., L.L.M., Senior Attorney, National Health Law Program Project Advisors Maureen Carr, M.B.A., Project Director, Division of Standards and Survey Methods, The Joint Commission Amy Panagopoulos, R.N., M.B.A., Director, Division of Standards and Survey Methods, The Joint Commission Robert Wise, M.D., Vice President, Division of Standards and Survey Methods, The Joint Commission Joint Commission Mission The mission of The Joint Commission is to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The inclusion of an organization name, product, or service in a Joint Commission publication should not be construed as an endorsement of such organization, product, or services, nor is failure...
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...Measuring Quality of Services in Hospital Introduction The application of quality-management practices by manufacturers and service providers has become increasingly widespread. Recognition of the differences between manufacturing and services through the dimensions of intangibility, inseparability, and heterogeneity of service products. A hospital is an institution whose primary function is to provide inpatient diagnostic and therapeutic services for a variety of medical conditions, both surgical and non-surgical. In addition, most hospitals provide some outpatient services, particularly emergency care. Hospitals may be classified by length of stay (short-term or long-term), as teaching or non-teaching, by major types of services (psychiatric, T.B., Gen. /other Specialties, such as maternity, pediatrics, or ENT), and by type of ownership or control. The below mentioned functions are important for a hospital. Literature Review The quality of service—both technical and functional—is a key ingredient in the success of service organizations. Technical quality in health care is defined primarily on the basis of the technical accuracy of the diagnosis and procedures. Several techniques for measuring technical quality have been proposed and are currently in use in health-care organizations. Information relating to this is not generally available to the public, and remains within the purview of health-care professionals and administrators. Functional quality, in contrast, relates...
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...“A PROJECT REPORT ON ROLE OF HR IN TRANSFORMING CUSTOMER EXPERIENCE FROM GOOD TO GREAT” Submitted by PRATEIK DAS 10IMBA049 DEPARTMENT OF BUSINESS ADMINISTRATION UTKAL UNIVERSITY ORISSA. Declaration I, PRATEIK DAS hereby declare that the project titled “Role of HR in transforming customer experience from Good to Great” is an original record of work under taken by me for the summer internship project .I have completed the project under the supervision of, Dr Jyotirmayee Choudhury,Faculty Human Resource Department of Business Administration and Sarvana Sampath S Manager Human Resources at Manipal Health Enterprises Bangalore. Signature: Place Date Student Name Registration no. Department of Business Administration ACKNOWLEDGEMENTS No project can be completed without acknowledging the help and the support of the people who have helped in its successful completion. Their help, support, guidance and patience have been the key drivers for the project. ,I would like to express my gratitude to Mr. Ganesh Selvaraj, GM and Head Human Resource for giving me the opportunity to work as an intern in Manipal Health Enterprises. His words of encouragement have been an catalyst for working better. I would sincerely like...
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...According to Queensland Health (2012) health services that are initiated, controlled and operated by the indigenous community have the potential to increase the number of Aboriginal and Torres Strait Islander people accessing the appropriate available services. Aboriginal Community Controlled Health Organisations (ACCHO) such as Aboriginal Torres Strait Islanders Community Health Services Mackay (ATSICHS) provides holistic and culturally appropriate care. This highlights that access to health services, may be affected by a variety of socioeconomic factors, such as low income, unemployment, second-rate housing and also socio-political factors like forced removal from land and/or family. These factors need be addressed to achieve continuous improvement in Aboriginal and Torres Strait Islander Queenslanders health status. Aboriginal and Torres Strait Islander primary health care services offer clinical care, screening programs, a wide range of preventative health care activities, health-related and/or community supported activities. Queensland Health (2010) focuses on the health status of Aboriginal and Torres Strait Islander people, which acknowledges the significant gap in life expectancy between Indigenous and non-Indigenous Queenslanders (approximately 10.4 years for males and 8.9 years for females). Community involvement is a founding principle of the World Health Organisation (WHO) 1978 Alma-Ata primary health care declaration (WHO, 2013). A significant reason for community...
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...2013-2014 CPA, CMA Candidate’s Guide 2013-2014 Candidate’s Guide Note to Readers Dear Candidates: You have chosen the CPA profession, one of the most demanding and enriching that there is. We congratulate you and promise to do everything we can to make this the best choice for your professional development. Specially designed for you, this guide provides detailed descriptions of all components of the CMA Strategic Leadership Program, at the end of which all conditions for obtaining the CPA designation should be fulfilled. This guide is an essential tool that you should read carefully since it outlines all of the rules governing the Program. These rules are intended to ensure, on the one hand, that all candidates master the skills necessary to practice the profession and, on the other hand, that everyone is treated equally. It is in this spirit that the moderators, correctors and staff of the Order make sure that they are respected. Note: Wherever there is a difference in interpretation, the French version of this Guide will prevail over the English version. o Happy reading! 2 2013-2014 Candidate’s Guide Table of contents Note to Readers Chapter 1 CMA Strategic Leadership Program (SLP) 1.1 1.2 SLP objectives and basics The SLP in steps 1.2.1 Phase 1 - Development 1.2.1.1 Learning activities 1.2.2 Case Examination 1.2.3 Phase 2 - Application 1.2.4 Report to the Board 1.2.5 Practical experience Evaluation methods for learning activities and national...
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...the current healthcare system through the nursing workforce. The report includes four key messages, 1.Practice, 2. Leadership, 3. Education, and 4.Workforce. This paper is an attempt to discuss the recommendations for change by focusing on Practice, Education and Leadership. Need to Transform Practice “Nurses should practice to the full extent of their education and training” (Institute of Medicine 2010, p. 4). Nursing scope of practice includes delivering quality care that is patient centered and evidenced based in an ever changing atmosphere. Some deficiencies noted were the need for a more culturally relevant plan of care for the diverse population of patients needing health care. By placing a higher demand on nursing competencies and accountability, better patient outcomes are expected. One major concern is the need for less regulatory barriers concerning Advanced Practice Nurses, each state...
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...REGENT UNIVERSITY COLLEGE OF ARTS & SCIENCES UNDERGRADUATE CATALOG 2013-2014 (Fall 2013-Summer 2014) Regent University 1000 Regent University Drive Virginia Beach, VA 23464-9800 800.373.5504 admissions@regent.edu www.regent.edu PREFACE Regional Accreditation Regent University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associates, baccalaureate, masters, and doctorate degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Regent University. National and State Accreditation Regent University’s undergraduate school is accredited or certified by the following bodies: Council for Higher Education Accreditation (CHEA) (www.chea.org/) The Teacher Education Accreditation Council (TEAC) The Regent University School of Education's educational leadership and teacher preparation programs and the College of Arts & Sciences interdisciplinary studies program, which are designed to prepare competent, caring, and qualified professional educators are accredited by the Teacher Education Accreditation Council for a period of seven years, from January 9, 2009 to January 9, 2016. This accreditation certifies that the educational leadership, teacher preparation and interdisciplinary studies programs have provided evidence that they adhere to TEAC's quality principles. Teacher Educational Accreditation Council, One Dupont Circle, Suite...
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...MANAGEMENT REVIEW Quality of Professional Management Education in Bhubaneswar: An Assessment from Student Point of View Abstract Rakhi Dutta Asst Prof. Srusti Academy of Management, Bhubaneswar The twin cities of Bhubaneswar and Cuttack together have around forty-five colleges and institutions offering postgraduate programs in management. Some of them run as autonomous bodies or universities, some are affiliated to Universities, some have got approval from AICTE and some have tie-ups with other national and international bodies. The paper is based on an exploratory qualitative research undertaken in the cities of Bhubaneswar and Cuttack among postgraduate students of management from around 15 colleges and is an attempt to enumerate the deficiencies they perceive in their education. The research has primarily focused on education delivery and covers the curricular and teaching-learning aspects along with certain other areas which affect students. The paper also gives some suggestive measures to take care of these deficiencies. “Assessment in this spirit does not concern assignment of grades or evaluation of whether instruction was effective. It’s assessment designed squarely to feed into the learning process and make the learning stronger. David N. Perkins, Making Learning Whole: How Seven Principles of Teaching can Transform Education Introduction With supply outstripping demand for engineering and management seats, India may stop new professional colleges...
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...like the required units for a given course to follow. These standards are strictly implemented by the Commission on Higher Education. The idea of curriculum is hardly new – but the way we understand and theorize it has altered over the years-and their remains considerable dispute as to meaning. Education throughout history societies have sought to educate their people to produce goods and services, to respond effectively and creatively to their world and to satisfy their curiosity. To achieve any of these objectives, people need to acquire reliable knowledge and to think systematically information or specific kinds of education. For today’s generation, a technological course offers in private and public schools. They adopt the method of admission test used to select students for college and for graduate study and these serve as their devices to determine student abilities and to measure what they have learned. Before, technological courses taken in just 2 years study, nowadays the school curriculum offers for years. Sign of development as well as concerned citizen, even the policies and practices. That the students should not only concentrate their efforts on learning a job related skill but also to ponder the academics study in order to ensure the student are competent in reading, writing, and arithmetic. On the other hand, having thought to have and should give board examination to this students after graduating in college and completed the said requirements in their training...
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...can pay the fees using any of the following facilities Payment Gateway using Debit/Credit Card( will be activated in website by 09.10.12) Internet Banking. NEFT (remittance through any Commercial Bank of your choice) Fee Payment Challan provided for remittance at Federal Bank Branches. 3. What is the selection procedure? Candidates shall be selected by Federal Bank through a selection process consisting of an open online exam followed by Personal interview and /or Group Discussion. Online Aptitude test: The online aptitude test will be for duration of 2 hours and shall comprise of the following tests, with a sufficiently high degree of difficulty: Logical aptitude / reasoning Quantitative / numerical aptitude English language General Awareness and Marketing Aptitude Computer Awareness 4. How will a candidate be intimated of the online test and interview? The Candidates should note that the entire selection procedure will be Online and that all the instructions/ intimations will be provided on the Bank’s website. The candidates are requested to check the website for the same from time to time for important dates and notifications. 5. What kind of documents am I supposed carry with me for the online examination? The candidates are requested to bring the following documents at the time of attending the online examination. Call Letter for the online examination with latest passport size photo Printout of the online application form Photo ID proof...
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...Medication errors are “the most common single preventable cause of adverse events in medical practice” [1]. According to the Institute Of Medicine report (IOM, 1999 ), as high as 98,000 patients die in hospitals each year as a result of preventable medical errors [2] which makes medical errors the second leading cause of death in US. . The report further estimates that, medical errors cost the nation approximately $37.6 Billion each year; about $17 billion of those costs are associated with preventable errors. Medication incidents are commonplace in healthcare [1, 2, 3, 4, 5]. In Australian study, out of over 14,000 admission records reviewed, 16.6% of admissions were associated with an "adverse event",[6]. A study by Ahmed E Aboshaiqah...
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...GUIDEBOOK FOR INTERNATIONAL STUDENTS 1 of 14 WHY HOUSTON, TEXAS, USA? Houston was ranked #1, “Coolest Cities to Live In,” by Forbes, July 2012. Houston is the #1 city for job creation. Houston serves as corporate headquarters for 23 companies listed on the 2012 Fortune 500, the second-greatest number of any U.S. city. The Port of Houston has ranked first in the United States in volume of foreign tonnage for 17 consecutive years, and is expected to become the premier port once the Panama Canal expansion is complete. Houston is home to the country’s third-largest consular corps, and more than 90 languages other than English are spoken. No racial or ethnic group constitutes a majority of Houston’s population. The 17-acre downtown Theater District is home to nine performing arts organizations and second only to Manhattan in number of seats concentrated in one geographic area. The Museum of Fine Arts in Houston is one of the nation’s ten largest art museums. Houston has 52,700 acres of parkland including 550 parks, public green spaces, and open water. Houston’s two major airports offer nonstop service to 186 cities worldwide. George Bush Intercontinental Airport is served by 18 airlines, and five airlines operate out of William P. Hobby Airport. 2 of 14 WHY NORTH AMERICAN UNIVERSITY? Safe and responsible environment - North American University (NAU) administration, faculty, and staff are committed to providing a safe and responsible...
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