...The Development of Methodology for Assessing Competiveness of the Pharmacies in Kazan, Russia Azaliya Zaripova AUBG Fall 2013 I. Introduction The transition of a Russian command economy to a free market economy in 1991changed the structure of pharmacies. First of all, some pharmacies became private. Other firms were left under the state control and continued operating at a break-even level. Second, a rapid growth of the pharmaceutical industry in Russia and its availability for the imports from western and eastern companies intensified competition among many producers. Today, an increasing amount of pharmacies is the main reason of increased competition in the Russian pharmaceutical industry. Moreover, an assortment of products has expanded. In 1990s, the new non-traditional types of products became available for customers, such as dietary supplements and homeopathic remedies. A variety of products in pharmacies has increased three times due to an introduction of products-substitutes by different producers. In order to gain a substantial market share and make a profit, pharmacies’ managements invent new marketing and business strategies. (36i6, Medical Portal) To sustain competitive advantage in the industry, a pharmacy has to concentrate on high quality products, provide its customers with clear information about its products, and efficiently manage a sale system. The main reason of company’s inefficient operations is the lack of information about market values of the industry...
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...STUDENT NAME: NGUYEN THANH NGA DISSERTATION SUPERVISOR: MS VU CHI MAI Dissertation title: The influences of leadership style on employee’s job satisfaction in Vietnam’s young science and engineering workforce– A case of VAST organization. Executive summary This study focuses on answering the question "research" has shown the relationship between leadership and employees within the organization. An overview of knowledge have shown the leadership style directly influences employee satisfaction. The satisfaction of employees in an organization is the most important element to remain active in the Organization, create value and achieve long-term goals. In this study, the relationship between leadership style and the staff have been clarified thanks to these elements have been clarified in the section above, the organizational culture is a problem has always been put on top of the head and operate businesses, however, besides the efforts of the staff, leadership skills also influence directly to this issue. Transformational leadership was proposed to change the style of leadership in VAST, according to the results collected from the questionnaires were raised this leadership trend was in line with the organization. Research Methodology in this chapter will focus on clarifying gaps defined in Chapter 2 (Literature review). The identification approach to clarify the relationship of components of leadership skills will be relevant to point out the job satisfaction of employees....
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...Chapter 1 INTRODUCTION Rationale Millions of athletes, runners and sports club are looking for an activity for their daily health awareness through foot race, jogging and marathon each day. At the same time, people are more conscious now for their body figure which really help them a lot to develop it well. Running is a means of terrestrial locomotion allowing humans and other animals to move rapidly on foot. It is thought that human running evolved at least four and a half million years ago out of the ability of the ape-like Australopithecus, an early ancestor of humans, to walk upright on two legs. Early studies on endurance running used X-ray and interview techniques to evaluate competitors and comment on performance. Since then, comparatively few studies have looked at runners competing in distances longer than a marathon. This study aims to analyze the feasibility of footrace in Cebu for long-distance running in order to develop a theoretical model for the marketability of foot race in the City. This pioneering study will assess also to the impact of extreme endurance on human physiology and the body's potential ability and willingness to in gage in this type of activity. The results will be of interest not only to endurance runners, but to anyone interested in the limits of human performance. Running competitions have probably existed for most of humanity's history and were a key part of the ancient Olympic Games as well as the modern Olympics. Although running is...
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...Chapter 13 ------------------------------------------------- Capital Budgeting: Estimating Cash Flow ------------------------------------------------- and Analyzing Risk ANSWERS TO BEGINNING-OF-CHAPTER QUESTIONS 13-1 The firm’s FCFs reflect both its past and current investments. Past investments produce current FCFs, but current investments are expected to add to FCF at some future point. Conceptually, a project’s projected cash flows and are expected to contribute that same amount to the firm’s future free cash flows. In practice, project cash flows are analyzed to determine what projects the firm will invest in, and then the sum of those investments, and the cash flows they produce, will in the future be reflected in the firm’s FCFs. If a firm identifies and then invests in positive NPV projects, this will increase the value of its operations as determined by the FCF model. The central issue is analyzing individual projects, and here the key factor is assessing the cash flows. See the BOC spreadsheet model. We go through the model to show how capital budgeting projects are analyzed. In this case, the initial NPV, IRR, and MIRR, all evaluated at the 12% average cost of capital and using the expected input values, indicate that the firm should accept the project. However, the risk analysis as done in the scenario analysis indicates that the project is riskier than average, hence the evaluation should be done with a somewhat higher WACC...
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...BEYOND THE COFFEE CUP A Quantitative Study on Planet Coffee Measuring Customer Satisfaction, Brand Response, and Brand Relationship ADV2103 Market Research and Brand Insights Bashar Sulaiman Hadeel Sakkijha Henrique Esper Jsajm Quino Olabode Bode-George December 8, 2015 Brand Management Program Algonquin College of Applied Arts & Technology Ottawa, Ontario Table of Contents Executive Summary ........................................................................................................................ 3 Background of the Study ................................................................................................................ 4 The Brand Equity Problem & Research Purpose ............................................................................ 5 Research Target (Sampling Plan) ................................................................................................... 7 Research Methodology &Approach ............................................................................................... 7 Secondary Research Summary ....................................................................................................... 8 Primary Research Findings ........................................................................................................... 10 Customer Satisfaction ............................................................................................................... 12 Brand Response & Relationships...
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...Phase 1 Report: Strategic Position Analysis Industry Nintendo of America Organisation Name Organisation Contact Name www.nintendo.com Website URL Email Address 4820 150th Ave. Northeast Address Redmond City WA State / Province 98052 Zip / Postal Code Individual Organisation Type Video Gaming Industry UNITED STATES Country Nintendo of America Inc., established in 1980, is a subsidiary of Nintendo Co. of Japan. They have been the worldwide leader in the creation of interactive entertainment; they have sold more than a billion video games to the world (Nintendo 2010). In 2006, Nintendo created the revolutionary video game console “The Wii". The Wii was designed to attract larger demographic users than other gaming systems. It was, and still, very successful; attracted many people from different ages and it resulted in huge profits since it was created. Unfortunately, recently attitude of consumers and environment has been changing unfavourably for the Nintendo. This analysis is to reveal the key successful factors that made Nintendo a leader in its industry, touch the weak points or mistakes it has done and recommend some strategies to keep Nintendo a leading player. Organisation Background : : : : : : : : : : : : : Organisation Profile 1.1. External Analysis 1.1.1. Pest Analysis In terms of external analysis, it is critical to assess whether the contextual economic, social, technological, ecological...
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...Rumaya Hassan Reedu 2010-1-10-121 Prepared For: Mashruha Zabeen Lecturer Dept of Business Administration East West University Submission Date: November 27, 2011 Executive Summary Baby Rompers is a brand name, which will be introduced to the market as a baby-sitter provider company. Our main motto will be to serve the working parents with a helping hand to raise their child/children with the maximum level of care and importance. Baby Rompers will be the first ever “baby-sitter provider” company, based in Dhaka city. Our target customer will be mainly the citizens of Dhaka city. Working parents from nuclear families will achieve an opportunity to provide a trust worthy companionship for their children through us. Morally strong, patient and honest baby-sitters will be provided for those children who don’t get much time from their parents. All through this report/analysis we will be discussing the whole concept of Baby Rompers. We will analyze and explore the market, the customer, our service type, its strengths and weaknesses, its probable competitors and last but not least, our goals and objectives. The Situation analyses (e.g. SWOT analysis, competition and market share analysis and the Macro factor analysis), Objectives, Strategies, Action Program, Financial projection, the...
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...MANAGEMENT NOVEMBER 2009 AbstrAct ABSTRACT This case study will be conducted in TMpoint Kuala Selangor. I would like to identify the difficulties faced by this organization in operating it shop. As this company is a serviceoriented organization, they need to satisfy customer’s needs and wants. Sometimes, they fail to achieve due to some problems or lacking. In this case, I will use the customer’s data of fixed-line termination and monthly statistical data on customer complain to explore the symptoms of low customer satisfaction. I also will conduct some observations in order to gather relevant data. The computer software package which is Statistical Package for Social Science (SPSS student Version 14.0 for Window) will be used to analyze the data that have been gathered, furthermore to identify the major problems faced by this organization. There are some symptoms that has been identified; there are increasing number of customer complain, fixed-line termination, not well-educating the customers and shortage of worker. When the problem has been identified, conclusion and recommendations will suggested to the organization in order to be the best service provider in the world. They need to take corrective action if they want to ensure company’s survilvalness. vii TABLE OF CONTENT TABLE OF CONTENT ACKNOWLEDGEMENT LIST OF TABLES LIST OF FIGURE LIST OF CHART ABSTRACT iv v vi vi vii CHAPTER 1: INTRODUCTION 1.1 BACKGROUND OF ORGANIZATION 1.2 PURPOSE OF THE CASE...
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...DECLARATION I Japhet NKURUNZIZA ,do declare that this research project is my own work. I have to do the best of my knowledge acknowledged all authors or sources from where I got information. I further declare that this work has not been submitted in any university or institution for the award of a degree or any of its equivalents. Signed…………………………………………..date………./……………/………………. APPROVAL This is to acknowledge that this research project has been submitted with my approval. Signed…………………………..Date………………/……………./……………… Dr TOMBOLA M.Gustave, PhD DEDICATION To the beloved members of my family, colleagues and friends. ACKNOWLEDMENTS This thesis is yet another landmark achievement in my academic history. Yet, truth be told, I believe the completion of the same would not be possible it had to be for the incessant and unconditional help from different persons, physical and moral. My highest appreciation goes to my beloved mother Mrs. palacidia UWIZEYIMANA and my former headmaster, Etienne UWAGIWABO, my uncles, my friends Philip NSENGUWERA, Felix BIZINDA, brother and sisters for all the support and encouragement. I also appreciate the government of Rwanda for the support of financing my studies and Rwanda Tourism University College for the academic supports. Heartfelt thanks go to Dr TOMBOLA M. Gustave,PhD who devoted his precious time to the supervision...
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... Introduction 3 Background 2 BSC Advantages 4 BSC Disadvantages 5 Review 4 Methodology 6 Pre-study essentials 5 How to Implement a Balanced Scorecard 7 Discussions and Results 9 Conclusion: 13 Recommendations: 13 References 14 Introduction Any business organization’s goal is to improve its operational performance. Through the employment of various types of performance measures, firms can assess the efficiency and effectiveness of their business process objectives. Furthermore, performance measurement tools can help businesses in evaluating their resource allocation processes in order to determine how resources can be better managed and distributed to the appropriate channels, Kaplan and Norton (1996) introduced the concept of a “Balanced scorecard (BSC)” as a basis for a strategic management system. This approach not only included financial and non-financial aspects but also blended business strategies into management systems. Background What is balanced scorecard? The BSC developed by Robert Kaplan and David Norton, and has been adopted by a wide range of leading edge organizations, both public and private. The BSC is a conceptual framework for translating an organization’s vision into a set of performance indicators distributed among four perspectives: Financial, Customer, Internal Business Processes, and Learning and Growth. BSC perspectives: 1. Financial perspective The importance of financial consideration...
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...Decision Making Techniques: Good decision making is an essential skill for career success generally, and effective leadership particularly. If you can learn to make timely and well-considered decisions, then you can often lead your team to spectacular and well-deserved success. However, if you make poor decisions, your team risks failure and your time as a leader will, most likely, be brutally short. Introduction to Decision Making Techniques All of us have to make decisions every day. Some decisions are relatively straightforward and simple: Is this report ready to send to my boss now? Others are quite complex: Which of these candidates should I select for the job? Simple decisions usually need a simple decision-making process. But difficult decisions typically involve issues like these: * Uncertainty - Many facts may not be known. * Complexity - You have to consider many interrelated factors. * High-risk consequences - The impact of the decision may be significant. * Alternatives - Each has its own set of uncertainties and consequences. * Interpersonal issues - It can be difficult to predict how other people will react. With these difficulties in mind, the best way to make a complex decision is to use an effective process. Clear processes usually lead to consistent, high-quality results, and they can improve the quality of almost everything we do. In this article, we outline a process that will help improve the quality of your decisions...
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...CHAPTER 1 THE PROBLEM AND ITS SETTING I. Introduction As professionals, CPAs perform an essential role in society. They are responsible to all those who use their professional services. They also have a continuing responsibility to improve the art of accounting, maintain the public’s confidence, and carry out the profession’s special responsibilities for self-governance. However, the role of a CPA in helping businesses come up with a good and effective decision-making is said to be one of the important responsibilities of a CPA. The many traditional roles of a CPA in assisting businesses take on even greater importance in a volatile economic environment. CPAs are relied upon so much because of not only their keen analytical and decision-making skills but also their objectivity, integrity and dedication to service. Many CPAs provide services well beyond accounting, auditing and reporting. The consumer often expects a CPA to be proficient at many specializations, even those just indirectly related to the traditional role of an accountant. The CPA's role has been quickly expanding, and one leading CPA proposed that the term CPA more appropriately stand for Certified Professional Advisor. (www.picpa.org) A CPA is much more than its definition of Certified Public Accountant. The term certified refers to the licensing to carry on business as a CPA and meeting the standards as promulgated by the American Institute of CPAs and the various state societies...
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...CHAPTER 1 THE PROBLEM AND ITS SETTING I. Introduction As professionals, CPAs perform an essential role in society. They are responsible to all those who use their professional services. They also have a continuing responsibility to improve the art of accounting, maintain the public’s confidence, and carry out the profession’s special responsibilities for self-governance. However, the role of a CPA in helping businesses come up with a good and effective decision-making is said to be one of the important responsibilities of a CPA. The many traditional roles of a CPA in assisting businesses take on even greater importance in a volatile economic environment. CPAs are relied upon so much because of not only their keen analytical and decision-making skills but also their objectivity, integrity and dedication to service. Many CPAs provide services well beyond accounting, auditing and reporting. The consumer often expects a CPA to be proficient at many specializations, even those just indirectly related to the traditional role of an accountant. The CPA's role has been quickly expanding, and one leading CPA proposed that the term CPA more appropriately stand for Certified Professional Advisor. (www.picpa.org) A CPA is much more than its definition of Certified Public Accountant. The term certified refers to the licensing to carry on business as a CPA and meeting the standards as promulgated by the American Institute of CPAs and the various state societies...
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...Impact of Social…. Abasyn Journal of Social Sciences Vol. 5 No. 2 Shahzad Khan 56 Impact of Social Networking Websites on Students Shahzad Khan1 Abstract The purpose of this research study is to explore the impact of social networking websites on students. A research questionnaire was designed to determine the factors of social networking websites that have impact on students. Variables identified are age, gender, education, social influence and academic performance. 168 respondents that were only students were randomly selected. The study concluded that students whose age range from 15 to 25 mostly use social networking websites for entertainment. 60% of male students commonly used social networking websites for knowledge. Graduation students generally prefer social networking websites for entertainment. From this research study it was also found that people can use social networking websites due to social influence. This study determines that most of students use social networking websites due to their friends and its total average is 67.3% of total sample. Students having 3.0 to 3.5 GPA (Grade Point Average) mostly use social networking websites for entertainment. Key words: Social Networking Websites, Entertainment, Students and KPK Pakistan. 1Shahzad Khan, Lecturer City University of Science and Information Technology Peshawar Pakistan. Internet is a very important element of life which cannot be ignored. Internet is used for educational purpose by a large...
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...An Evaluation of the Students’ Voluntary Efforts & Resources through the Environmental Activities at DLSU-D GRANT MARCO M. LABII BSBA Major in Business Operations Management August 3, 2011 Date Submitted _________________________________________________________________ * A research submitted to Ms. Andrea Noroña in partial fulfilment of the research requirements in ENG 102 (Communication Arts and Skills 2). First semester 2011-2012. De LA Salle University- Dasmariñas, Cavite Table of Contents Table of Contents An Evaluation of Student Leaders’ Voluntary Efforts and Resources at Dela Salle University-Dasmarinas City, Cavite I. Abstract: The main thrust of this study was to trace the whereabouts and developments of the student leaders of DLSU-D in implementing different environmental activities as a basis for program enrichment. The researcher traced the 100 student leaders from different organization of DLSU-D from 5th year college down to the first year college as to attain diversity and for the researcher not to be bias. The research design used was a combination of a two-way survey for the evaluation of the student leaders’ proficiency, effectiveness, and efficiency for the environmental activities. It was found out that not all student leaders re both effective or efficient. And most student leaders from Dela Salle are more effective than efficient. Based on the aforementioned findings, the following conclusions were drawn that the evaluations...
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