Review Case 1.1
Explain how Henry Miller uses outside resources to drive innovation. Identify the additional resources might they need if expanding to a new market like Malaysia.
Henry Miller work is innovated by his own expertise, but does not end there. Instead of creating the designs for his company within, he outsources the company’s creative work to professional designers and fully understands that he could benefit from the creativity of his staff as well. By allowing his staff to take part in design, he is able to generate unlimited ideas, which means the company’s chances of producing quality designs are greater. I like the fact that his company focuses on “green” production and design by recycling waste and using resources from renewable supply sources to support our environment. If he would like to expand to a new market like Malaysia, he and his staff should study the culture of Malaysia, and create designs in demand in this specific marketplace. If he hired local people from Malaysia, he would better understand the culture, and that could be of great advantage because hiring the right people matters. Mr. Miller could sponsor a trip for his employees to Malaysia where they could meet with potential co-workers from Malaysia in an effort to determine goals, challenges and opportunities in the specific marketplace.

Boone, L. & Kurtz, D. . Contemporary business: 2011 custom edition (13th ed.). Hoboken, NJ: John Wiley & Sons.
Review Case 1.1
Considering each of the attributes of Herman Miller approach discussed in the case, discuss which you think is more important and provide rationale.
I can honestly say that Henry Miller company’s “global scenario planning” is extremely important. Allowing feedback from his employees about future changes that may take place or should take place, is a great way to get the staff involved and to ensure them that he is willing to do what it takes to run a successful business. Also, this is an opportunity to ensure his staff that their creative thinking is greatly appreciated, and that’s why the employee is a member of his team! With my work experience, I have encountered managers that love to take credit for ideas generated by employees. If an employee suggests a better policy or procedure than that already in place, some mangers wouldn’t bother to change policy or procedure, and if they did, they would like to be glorified for someone ideas other than his or her own. This affects the employee more than one can imagine and does not set a good impression on management. If an employee thinks beyond their day to day activities on a daily basis and not just when a problem surface the chances of correcting an issue in a timely manner is greater. With that being said I have learned from Mr. Miller not to wait until there is a problem to have a staff meeting, and to take the most appropriate steps necessary to obtain an strategy to meet my staff visions!