...Airbus A3XX: Developing the World’s Largest Commercial Jet Estamos al 23 de junio del 2000, la pregunta es ¿se debe lanzar el Airbus A3XX? A) Analiza detenidamente el caso y haz un resumen de los principales datos. En Junio 23 del 2000, Airbus Industrie’s Supervisory Board aprobó a Airbus el ofrecimiento de A3XX, lo que se espera que sea un jet de tamaño jumbo con asientos disponibles desde 550-990 pasajeros. Algunas compañías mostraron interés tales como Air France, Emirates Airlines, etc. El precio asciende a $216M con un costo de desarrollo de $13B. Existe una duda sobre el beneficio de dicho lanzamiento. Airbus argumenta que tener un mayor cupo para pasajeros será beneficioso para la empresa, sin embargo a lo largo del caso se contraponen varias ideas: • Se debe de considerar el tamaño del avión con el tamaño de los aeropuertos ya existentes, • Considerar las rutas de larga distancia (no pueden ofrecer solamente el destino a una ciudad grande sin considerar el tiempo de transportación a las demás ciudades pequeñas, ya que eso es un punto de consideración para los pasajeros) • Tener en cuenta los horarios de los vuelos ya que incrementar el número nomás por tener más vuelos no significa que vayan a tener mayor audiencia • Boeing anteriormente había hecho un lanzamiento de un avión 747 con capacidad de hasta 550 pasajeros y el resultado no fue lo que esperaba, llevando a la empresa al punto de la quiebra Airbus podría considerar que al recibir la demanda inicial...
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...Emirate Airlines – Case study Introduction Airlines in today's global marketplace are faced with increased competition and shrinking profit margins. It is very important to attract and retain customers which can significantly increase EK share of the market and expand business opportunities. By doing this, the airline should understand consumer behavior, which is to understand the consumers’ mind and discover the challenges and to figure out the potential customers to maintain/develop the relationship and reinforce a consistent service provided. Marslow’s Hierarchy of the travel needs Maslow's hierarchy is to explain the needs of customers, it represents by the shape of a pyramid with the largest, most fundamental levels of needs at the bottom and the need for self-actualization at the top. Physiological: Consumers have needs and wants. Consumer needs to travel because they want to relax and gain an enjoyable experience. If they travel because only they need, they will not consider selecting the different carriers, class of travel etc. such as Cathay Pacific, Air France, business class or economy class. Safety : Once the needs/wants are identified, consumer will concern the safety for flying with the aeroplanes and afraid they will lose their life for this business trip/leisure trip. They will select the carrier based on the age of fleet, accidents record, corporate image of the carrier etc. If consumer fear of travelling because of safety, it is hard to move on the...
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...General Information’s About The Airline Emirates is an airline founded in the Emirate of Dubai, United Arab Emirates. Based at Dubai International Airport it is the largest airline in the Middle East, operating over 2,400 flights per week, from its hub at Terminal 3, to 111 cities in 62 countries across six continents. The company also operates three of the world's ten longest non-stop commercial flights from Dubai to Los Angeles, San Francisco and Houston. Emirates is a subsidiary of The Emirates Group, which has over 50,000 employees, and is wholly owned by the government of Dubai directly under the Investment Corporation of Dubai. Cargo activities are undertaken by the Emirates Group's Emirates SkyCargo division. During the mid-1980s, Gulf Air began to cut back its services to Dubai. As a result Emirates was conceived in March 1985 with backing from Dubai's royal family, whose Dubai Royal Air Wing provided two of the airline's first aircraft. It was required to operate independent of government subsidies, apart from $10 million in start-up capital. The airline became headed by Ahmed bin Saeed Al Maktoum, the airline's present chairman. In the years following its founding, the airline expanded both its fleet and its destinations. In October 2008, Emirates moved all operations at Dubai International Airport to Terminal 3, a new terminal exclusively dedicated to Emirates to sustain its rapid expansion and growth plans. Emirates operates a mixed fleet of Airbus and Boeing...
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...Operational plans of Emirates Airlines are the strategic plans that facilitate short term ways for achieving operational goals during the period of fiscal year. Operational plans in any organization are the basis for operations and justifications of budget in the strategic plans. Emirates Airlines aimed for future prospective in order to meet consumers' expectation and also contribute to the success of organization and to make the city as new aviation hub in the worldwide (Flight Operations). Description of Emirates Airline's Operation: The operational department handles several components at the operational ground within the Emirates Airlines. On the other hand, it is primarily emphasized on the safe, legal and efficient operations of airlines that include training and scheduling programs of Flight Deck Crew in order to meet regulatory requirements that can perform quality operations in the efficient, safe and customer friendly manner. Specifically, trained staff in the department plays vital role ion the recruitment of new flight deck crew. The technical unit of the organization is effectively surveying new routes, their performance and other required operational data to flight crew in order to ensure safe ground operation and air to the consumers (Flight Operations). The operations of flight department are comprised of the following divisions: We can help you to write your essay! Professional essay writers Our writers can help get your essay back on track, take a look...
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...CPSP379B Dr. Wellman 5/10/13 Global Immersion Experience: The United Arab Emirates 1) a. It is hard to imagine that less than fifty years ago Dubai was still a desert. The growth of this emirate has been expedited to such an outrageous extent due to the implementation of Dubai’s economic development strategy. The strategy is facilitated by the emergence of four clusters: the Construction Cluster, the Financial Cluster, the Logistics Cluster, and the Tourism Cluster. All four have helped service this fast paced, strategic development that is Dubai. The Construction Cluster can be broken down into three main sectors: infrastructure, commercial properties, and residential properties. “The first two segments contain projects that require significant scale and expertise from both developers and construction companies” (Ketels). Because of this, global competitors vie for contacts. The residential sector is composed of smaller projects that tend to be taken on by local companies, but are still subject to a high degree of competitiveness, especially with the building of developments. In “Clusters and Dubai’s Competitiveness” Dr. Christian Ketels gives an overview of the international competition in regards to construction services. The sector is dominated by European countries, and is followed closely by the United States and Asia. Real estate developers have reached considerable sizes, and delve in foreign operations. The second zone to compliment Dubai’s success is...
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...EMIRATES AIRLINE EXPANSION STRATEGY DUBAI-VANCOUVER About Emirates Airlines: Our Vision & Values The principles which propel us forward A strong and stable leadership team, ambitious yet calculated decision-making and ground-breaking ideas all contribute to the creation of great companies. Of course, these have played a major part in our development, but we believe our business ethics are the foundation on which our success has been built. Caring for our employees and stakeholders, as well as the environment and the communities we serve, have played a huge part in our past and will continue to signify our future. Emirates flies to more than 100 destinations in over 60 countries and has been fundamental in establishing Dubai as the Middle East’s commercial center and aviation hub. It operates more than 1,000 flights per week across six continents from its base at Dubai International airport, which has the capacity to handle 70 million passengers per year. Emirates was launched in 1985 with two leased aircraft from a rudimentary airport. It’s phenomenal growth is reflected in the 160-plus aircraft in its rapidly expanding fleet – a mix of the latest wide-body Airbus and Boeing aircraft - as well as Dubai’s state-of-the-art Emirates Terminal 3, which is used solely for the airline's flights. Its fleet is one of the youngest in the skies, with an average age of under 80 months, and this figure will fall further as it takes delivery of the 200-plus aircraft it has...
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...some excellent elements of independent thinking. A critical appraisal of up to date literature. The report is well written. Students please note that this assignment was graded in the range 70% and above. Students: Please note there is no need to place the basic strategy models in the appendices e.g. Porter’s (1985) Five Forces, SWOT analysis, etc.. It would be more beneficial to apply the models directly to the organisation and place them in the appendices and discuss the main identified issues in the main text. 2 Corporate Strategy: Emirates Airline By Student How has Emirate airline managed to remain competitive in such a saturated industry? Emirates Airline “An exceptional journey from start to finish” (Emirates, 2010). 3 Introduction: ............................................................................................................................... 4 Background to Emirates Airline: ............................................................................................... 4 Competitive Advantage: ............................................................................................................ 5 Porter’s five forces: .................................................................................................................... 5 Competitive Rivalry: .............................................................................................................. 6 Threat of new entrants:...
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...Services Marketing Web Site Evaluation I choose Saudi Airlines and Emirates Airlines. Airlines businesses are an example of services business. I'll compare the two organizations according to their web sites. 1. The first criteria is User-friendliness: * Saudi Airlines: it's has been improved the last years. The site was so unprofessional and the use of it was only to read about the Airlines without any services to offer. However the site now a days is more effective and able the users to interact with the services they provide such booking and issuing the boarding. As I visit the tow sites I think Saudi airlines web site is friendlier than Emirates. It easy to use and to contact them there are many options like sending emails or calling a direct number. They divide the contact options into categories for example a window for the technical support and the self-services support and so. If you click on the self-service the fist window to open is the steps for the services such: Printing boarding pass steps with pictures. The home page has a panel for online booking with a tutorial video that explain the whole process and how to pay for the ticket. * Emirates Airline: elegant and very nice but I think it's a little pet complicated. It is friendly site allow customers to interact with the help center they provide that gives contacts to contact them in required or as needed. The site is convenience. It offers a verity of services that passengers need such booking or...
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...Dynamics in Emirates Airlines Quest for Global Expansion Paul Mugendi MBA 604 Embry Riddle Aeronautical University May 2014 Executive Summary In an industry beset by unpredictable geo-political factors and cyclical crises, only one international carrier has consistently managed to increase revenue and report a profit for the last 25 years. This carrier is Emirates airline (Riva, 2013). Emirates has managed to achieve in less than three decades what giant and well established global carriers like British and Lufthansa managed in about five decades, and that is to serve all five continents without any alliances or partnerships. The objective of this term paper is to analyze some of the competitive dynamics that Emirates, legacy airlines and regional rivals have had to contend with and how Emirates has managed to come out on top especially in some business-hostile territories like North America and Europe. The history and origins of the Emirates airlines are highlighted as this paper outlines the business strategy that has propelled the carrier to international stardom. Also articulated from the research is the ambitious expansion that has European rivals worried and in some cases like Canada, the government stepping in to protect local carriers. The paper concludes by examining the viability of the carrier maintaining the growth and profitability curve and the expected rebound from regional carriers who seem to be currently languishing in losses as Emirates takes over their...
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...Table of content Content | Pages | 1.0 Introduction | | 2.0 Content 2.1 Tangible 2.2 Service reliability 2.3 Responsiveness 2.4 Assurance 2.5 Empathy | | 3.0 Conclusion | | 4.0 Reference | | 1.0 Introduction There are many definition of the quality. One of the definitions of quality is the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs of the customers or the buyers. In simpler words, one can say that a product or service has good quality when it complies with the requirements specified by the client. Different people have different perspective and way to evaluate about the quality of the product. Besides product quality there is also service quality Service quality also has different definition and also more difficult to define then product quality. It is because, services have more diverse quality attribute then product and customer involvement is also high. To define service quality, it all started from customers, as quality is all that it implies for consumer and their perception about the service quality provided. In fact, service quality is achieved if customer expectations are satisfied, or exceeded. Service quality is undoubtedly a significant element of service product design process, as it influences the volume of demand for a given service product...
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...Case of Emirates Airline Student Name: Name of Professor: Name of the Institution: Faculty: Date: Strategic management: The vision and mission of Emirates Airline Introduction Emirates; a constituent of Emirate group UAE has its headquarters in Dubai. Emirates was founded on October 25th 1985 whereby it concentrated in regional flights. Currently, Emirates is one of the most influential, quality adhering travel and tourism conglomerate. The airline company has managed to be a determining factor of UAE economy and gas spearheaded the expansion of the aviation industry. Emirates has also created the largest network in the employment line with about 84000 plus employees from different nationalities. (Emirates, n.d.) The Mission and Vision of Emirates Airline Emirates is consumed in providing quality services despite the related shortcomings associated with the voluminous of crafts fleet. The airline motto, “Committed to the highest standards in everything we do”, speaks it out all that the company is committed to provide first class experience to all its customers. Emirates is envisioned to attain a safe and leading civil aviation standards and also to create a civilized world void of poverty. To see the Giant airline attain its vision, it has embarked on foundations sponsorship mission like the “St. Leonard’s Orphanage, Sri Lanka” which aims at providing food supplies and a range of charities, ("The Emirates Airline Foundation", nd) The company, Emirates, also follows...
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...Operations Management – Reflection Paper The Emirates Flight Catering, is the world’s largest airline catering and provides catering and ancillary services to airlines that are operating at this busy regional hub. Astonishingly, the company provided 42.5 million meals in 2011. Currently, the daily average catering uplift is 118,000 meals to 340 flights. Dubai International Airport is a perfect example on how a company should manage its operations. The plane must be cleaned less than an hour after unloading its passengers. The best about their operation is how catering carts are brought moved from largest kitchen in the world to the planes which show efficient and effective operations. The video shows the steps on how the emirates flight catering clean the plates and cook the food. The first step is to use the custom build high load truck which is designed to reach the door of the (height of plane), the employees will clean the airplane and it must be ready within 25minutes. Then the food will be put into the fully laden carts which are stowed in stainless steel lacks which is all controlled in a central monitoring system. The carts are moved either for storage, repair or reuse. All is done at the press of a button. The second step is the industrial washing machines will clean all the dirty dishes. Then the dishes will be prepared in hand by qualified chefs and the will be cooked in an industrial scale. The food is taken by a rolling conveyance through blast chillers they...
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...management agreement with Pakistan International Airlines (PIA) Using a PIA leased 737 and A300. On 25th October 1985, Emirates flew its first routes out of Dubai. In 1987 flights were started to London, Frankfurt and Istanbul. In 1992 Emirates Airlines expanded its services to Djakarta, Paris, Rome and Zurich. With a fleet of 113 aircraft, Emirates currently fly to over 100 destinations in 62 countries around the world. Unlike many other airlines, Emirates Airlines is one of the few airlines, which hardly felt the economic, and aviation downturn of the last few years. This is due to the great marketing efforts to promote Dubai as a tourist destination with attractive tax-free shopping. Emirates id considered to be the world's fastest-growing airline and it ranks amongst the top 10 carriers worldwide in terms of revenue, and has become the largest airline in the Middle East in terms of revenue, fleet size, and passengers carried. During the 2007/08 financial year, Emirates carried 21.2 million passengers. A total of 1.3 million tones of cargo was transported by Emirates Airline and Emirates SkyCargo, the freight subsidiary of The Emirates Group. Emirates will have 122 Boeing 777s by 2011 making it the single largest aircraft type in fleet, and 58 Airbus A380s by 2012. The airline also hopes to have over 120 Airbus A350's in its fleet by 2018. Emirate became the second operator of the Airbus A380 when their first aircraft was delivered on 28 July 2008, it is now in operation...
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...MUHAMMAD ADAM ARIFF BIN ARIFFADZILLAH 53259210124 6BME2 FUNDAMENTAL OF AIRLINE ECONOMICS Analysis and discussion of the impact to Emirates Airlines MUHAMMAD ADAM ARIFF BIN ARIFFADZILLAH 53259210124 6BME2 FUNDAMENTAL OF AIRLINE ECONOMICS Analysis and discussion of the impact to Emirates Airlines A380 DELAYS A380 DELAYS Table of Contents About Emirates……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….3-5 Chief Executive Officer………………………………………………………………………………………………………………………………………………………………………………………………………………………………..3 The Emirates story………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..4 Emirates Current Fleet……………………………………………………………………………………………………………………………………………………………………………………………………………………………….…..5 A380……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..7-18 A380 summary……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..7-8 Emirates orders A380……………………………………………………………………………………………………………………………………………………………………………………………………………………………………9 Emirates A380 Spec………………………………………………………………………………………………………………………………………………………………………………………………………………………………….…10 Airports Preparations…………………………………………………………………………………………………………………………………………………………………………………………………………………………………11-13 A380 Delays……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..14-17 Conclusion………………………………………………………………………………………………...
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...Supply Chain Partners Emirates SkyCargo EMIRATES SKYCARGO NEW EMIRATES GROUP HEADQUARTERS A-WING, 8TH FLOOR, OPP TERMINAL 3. P.O.BOX 686 DUBAI - UNITED ARAB EMIRATES. TEL : +9714 2184218 FAX : +9714 2864123 SKYCARGO.COM CONTACT NAME: PRAKASH NAIR - MANAGER NETWORK CARGO SALES DEVELOPMENT. EMAIL ADDRESS : SKYCARGODXB@EMIRATES.COM Emirates’ strong fl eet of 150 aircraft is one of the youngest in the skies. Emirates SkyCargo’s fleet includes seven freighters (three Boeing 747-400Fs, two 747-400ERFs and two 777Fs) and now serves over a 100 destinations in 63 countries on six continents. In the 200 9-10 fi nancial year, Emirates SkyCargo carried 1.6 million tonnes of cargo, an improvement of 12.2 percent over the year’s previous 1.4 million tonnes. Cargo revenue, at AE D 6.3 billion (U S$ 1.7 billion), including mail and courier , contributed 17.2 percent of the airline’s total transport revenue. In June 2009 Emirates SkyCargo took delivery of its second Boeing 777F. Scheduled freighters now operate to 20 destinations. Over the next few years, the airline will welcome 203 aircraft to its fl eet, including two B oeing 777Fs and five Boeing 747-8Fs (with options for a further four 777Fs and fi ve 747-8Fs). T he total value of aircraft now on its order books is US $67 billion. In 2010, the carrier has already won a clutc h of awards: ‘Cargo Airline of the Y ear’, ‘Best Cargo Airline to the Middle East’ (22nd year running) and ‘Best All Cargo Airline’ (3rd year running) at the prestigious...
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