Project Plan

Statement of Scope and Goals: Scope: The scope of this project is to provide Kudler Fine Foods with the ability to track individual customer purchases. These purchases are to be monitored as Loyalty Points for later redemption by the customer. The purpose of this project is to develop a system that tracks customer purchases through a Frequent Shopper Program thereby increasing revenue. Stakeholders:
• The Customer: The entire process begins with someone who would like to purchase from KFF a product of service offered
• The Employee: The employees make it possible for Kudler Fine Foods to meet the demands of their customers
• Financial Institution: The financial institutions help by providing financial assistance as needed
• Suppliers: The suppliers provide the wares that KFF sales to their customers
• Distribution: The distribution team work together to get the products that customers have purchased to where they need to go

Functions included in the project:
• Finance and Accounting: Keeps track of the ledgers, vendor codes, retail sales, accounts, asset management, and information security for the business.
• Sales and Marketing: Handles advertising, accounting, inventory management, and merchandise selection and pricing.
• Frequent Shopper Program: Tracks and maintains records of individual shoppers for the purposes of rewarding those that increase their purchasing with loyalty points.

The goal for this program is to provide the loyal customer with a reward system in the form of loyalty points, adding an incentive to making more purchases. The loyalty points given to customers for their increased purchase orders will give Kudler Fine Foods and easily monitored method for keeping track of individual customers whom increase their spending, and by extension, allow KFF to reward the customer for their patronage. The increased