...BSA/375 07 Aug 2014 ARCHITECTURE DESIGN According to Joseph S. Valacich, (2012) the four basic parts of information systems software consists of four parts: presentation logic, data access logic, application logic and data. The basic components for hardware is servers, networking, and client computers. The primary objective of an architecture design is the description of how information systems hardware components and software work together. For Riordan Manufacturing Human Resources the recommended architecture is to switch to a cloud based solution. This would be an upgrade from Riordan’s current architecture. The cloud based solution will meet the functional and non-functional requirements and project constraints. SECURITY CONTROLS System security is necessary to protect information systems against threats from hackers, weather, and power outages. Security protects systems against interruption and data loss. The four parts of security controls are data protection, authentication, encryption, and authorization. Data protection consists of data loss recovery and encryption. Authorization allows users to interact with a certain resource. Authentication validates the identity of all users. Since Riordan’s HR system will be a cloud based solution there is some cause for concern. Cloud based solutions are managed by third party vendors which means that none of the data will be stored on site which will require data encryption. Riordan should also take extra step to...
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...Running Head: Riordan Manufacturing SR-rm-004 Riordan Manufacturing Human Resources Information System By: Adrian O. University of Phoenix February 22, 2010 Abstract To identify, analyze and propose Riordan Manufacturing Human Resources (HR) Systems. In order for Riordan Manufacturing to be competitive in today’s market, it is necessary for the system to be updated. Utilizing a system development life-cycle (SDLC) methodology to analyze and create a project plan to update Riordan’s HR system. Following SDLCs structure and its categorizations, the five phases will be covered in this paper and they are the following: project planning, analysis, design, implementation, and support (Burd, et al, 2004). In addition, this paper will also tackle the different types of information gathering that is best for the success of the project. According to Burd, S.D, et al (Systems Analysis and Design in a Changing World, 2004), there are several methods of information gathering and most widely used, and they are the following: Review existing reports, forms, and procedure descriptions; Conduct interviews and discussions with users; Observe and document business processes; Build prototypes; Distribute and collect questionnaires; Conduct joint application development (JAD) sessions; Research vendor solutions. Company Background Founded by a professor of Chemistry in the year 1991, Dr. Riordan’s company initially a research and development and licensing of its existing patents, obtained...
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...Service Request SR-rm-004 - Analyze HR System- Part 3 University of Phoenix BSA/375 Fundamentals of Business Systems Development Your Instructor’s Name Date: System Implementation The implementation stage of the Riordan project may prove to be the most challenging yet, but one that is worth all the effort. It would take a team of experts in various fields to successfully see this stage successfully through to completion, it cannot be a one-man show. Several departments within the organization have to be given priority when it comes to rolling out the new human resource management system. Since this system is automated and rests on an Information Technology platform, the first two departments to consider would be the human resource management and Information Technology departments. All the teams of professionals within these departments would have to be part and parcel of the entire system design and development process. The other departments to consider would be those of finance and operations management as they too are a fundamental part of the organization’s decision making framework. Coding As the new human resource management system is designed for Riordan Manufacturing, it is imperative to consider all its essential features and functions so as to ensure a flawless module is developed. These features and functions are tied firmly to computer programs for end users as well as those for system administrators. Databases for...
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...Riordan Manufacturing is an international manufacturer of plastics and is currently make its mark on the industry as an industry leader. Currently Riordan Manufacturing has four locations that all serve different purposes in the company. Riordan Manufacturing has locations in Albany, Georgia, Pontiac, Michigan, Hangzhou, China and the corporate headquarters in San Jose, California. Riordan Manufacturing uses a Wide Area Network (WAN) that allow the three locations to be connected to the corporate headquarters in San Jose, California. Along with the Wide Area Network to connect the locations to the Corporate Headquarters of Riordan Manufacturing, each location has its own Local Area Network (LAN). Network Architecture. The topology of the networks varies from site to site. The network of the Corporate Headquarters and the location in China both use a bus topology in both networks there is a single 100BaseT line that is either connected to a server or an interface device. The other two site Albany, Georgia and Pontiac, Michigan both use what seems to be a partial mesh topology or a hybrid topology. The servers on these networks are all connected together , the interface devices are connected to the server, and the clients and printers are then connected to only the interface devices. All of the locations have their own local area network which is connected to the Corporate Headquarter though a point to point connection which is a star topology. The China location has a point...
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...Service Request SR-rm-004, Part 1 Name University Of Phoenix Riordan Manufacturing is a globally renowned plastic manufacturer, with almost 550 employees all over the world. Currently, they approximately earn $46 million every year. The manufacturing firm is owned by the Riordan Industries that gather a revenue of more than $1 billion. One of the changes that Riordan Manufacturing made in their operations is the incorporation of a Service Request order, SR-rm-04 to aid them in their analysis and maintenance of their HR system. This is one of the ways that shows that the company always hopes for innovations for their Human Resource Information System. With this Service request, the company asked my team to analyze their HR System, and identify different tools that the company can adopt for their Human resource Information system. With that, we will begin this Service request by following the typical Systems Development Life Cycle (SDLC), the first step is to the analysis stage. Riordan Manufacturing named under its founder Dr. Riordan, a chemistry professor. He started the business by acquiring various patents regarding polymer processing, and turning them into high tensile strength plastic substrates (Riordan Manufacturing, 2010). Company operations officially started in 1991, and a year after, it was officially named Riordan Manufacturing Incorporated. Since then, the company started to grow as the major plastic manufacturer for plastic injection...
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...Service Request SR-kf-013 Finalized Michelle Coll, Stephen Gundrum, Christoper A Kane Brink, Sabrina Ruiz, Devan Winget BSA/375 March 31, 2014 Ramana Metlapalli Service Request SR-kf-013 Finalized Kudler Fine Foods Kudler Fine Foods (KFF) is looking to develop a system to track customer purchases in order to identify purchasing behavior patterns. They hope to use the information gathered to refine the company's processes and offerings to best satisfy the needs of their valued customers. Management has decided to approach this initiative is through the implementation of a frequent shopper program. Traditional programs of this sort would not begin to satisfy the sophisticated senses of Kudler's elite customer base; as a result, a decision has been made to partner with a loyalty points program that will provide rewards points to customers that can be redeemed for high-end gifts and upgrades. System Requirements Gathering During the initial stage of development, it is imperative to gather enough information to be able to accurately describe the system requirements. The first step is to determine the scope of the project based upon the objective outlined in the request. The next step would be to identify those that have a vested interest in the proposed new system. Once this information is known the project can be divided into modules and tasks can be assigned. Scope The deliverable for this project is to create a business/systems requirement document for the development...
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...Nearly every grocery store has a frequent shopper program. The program benefits both the store and it’s customers by creating an incentive for shoppers to return to the store for their grocery needs. Kudler Fine Foods plans to implement a frequent shopper program of their own, but they first need to make a plan and create a system for their program. Before implementing a frequent shopper program, Kudler Fine Foods needs to identify the goals of their program, determine the degree of success for the project, summarize the project feasibility, analyze their current business process, and identify system requirements. Scope and Goals Like any frequent shopper program, Kudler Fine Foods want customers to always return to their grocery store by providing an incentive for customers and at the same time obtain information on customer purchase behavior to help them mold their services around the customers needs. The program will offer high value rewards through a partnership with a loyalty rewards program. Customers will obtain points by purchasing items at Kudler Fine Foods and eventually be able to use those points to obtain rewards. Some of the rewards include first-class airline upgrades, specialty foods, and other high-end gift items. In this program, Kudler Fine Foods also plans to provide discounts to customers for their purchase frequency. Kudler Fine Foods hopes that these rewards and discounts will provide enough incentive for customers to continuously return to their stores...
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...Testing Process Summary There will be several types of testing to ensure the final product is ready to be released and implemented. Some of the checks will be manual reviews, and the others will be automated. The manual checks will be done using a predetermined list of mistakes to check for, and each participant will go through the code of the software to look for syntax errors and other grammar mistakes. This will help prevent an abundance of errors when it comes to the automated portion. As the code is what makes the program work the way it does, the programmers will sit down while the program is used to make sure it meets the design requirements and delivers what the company needs. The programmer will be able to fix problems as they go through the dry run of the program. One of the slower processes and obviously more thorough of the inspections would be going through the code line by line while the programmer executes the each block of code to ensure it functions properly. After all of the manual checks are done, the automation process will begin. The first process will be done by scripting. A script will run to enter data and make selections based on a list of data generated by the programmer. The script will run until it is complete and then it will come to the individual module testing. Each separate module of the program will be tested by itself with selected data and then with each sub-ordinate module to ensure everything works properly. The script...
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...Riordan Service Request SR-rm-022, Part 1 Name Here BSA/375 18 May, 2015 Instructor Name, Instructor Riordan Manufacturing, in planning to implement a new human resource system must make considerations and joint decisions with some of the company's key stakeholders. Moreover, information gathering and analysis methods must be considered prior to the implementation of the system. In order to accomplish these ends, the overall scope of this new project must also be determined and taken into account during the entire development process. In order to effectively develop this system, joint development with the company's key stakeholders must be done. Below are some of the key decision making stakeholders that should be involved in the decision making process during the HR system's development. Chief Executive Officer Dr. Michael Riordan heads the corporation and is key in the company's decision making process. His main focus is going to be making decisions that best benefit the wellbeing of the company as well as its shareholders and employees. This makes his input central to the decision making process. As Senior Vice President of Research and Development, Kenneth Collins plays a role in the decisions made during the planning phase of the HR system in that he must anticipate needs of the corporation and its operations as they interact with human resources. These needs may not be evident to the remainder of the development team. Hugh McCauley is the Chief Operations Officer...
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...Service Request SR-rm-022 BSA357 January 29, 2014 Service Request SR-rm-022 Riordan Manufacturing an international plastics manufacturer employs 550 personal and has estimated annual earnings of $46 million. Riordan Manufacturing has a plant in Albany, GA that produces plastic beverage containers, a plant in Pontiac, MI that produces custom plastic parts, and a plastic fan parts facility in Hangzhou, China. Riordan Manufacturing’s corporate office is located in San Jose, CA along with the corporations Research and Development Department. Mr. Hugh McCauley, the current COO of Riordan Manufacturing has submitted a Service Request (SR-rm-022) to Smith Services Consulting Inc. requesting to combine the existing Human Resource (HR) tools into a single application using today's existing tools in the HR system. This request will affect all plant locations. Riordan Manufacturing is looking to benefit from a more state-of-the-art information systems in its HR department. The service request will include information gathering about what the new system should include, the current system needs to be analyzed, the information gathered needs to be verified, and the scope of the work needs to be determined. A. What key stakeholders in Riordan Manufacturing would you gather requirements from? To gather all the proper requirements for the new HR system all the key stakeholders within the Riordan Manufacturing must be asked. The key stakeholders are the upper management of Riordan...
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...Current Business Process Summary Kudler Fine Foods current business system consists of three locations that all have several point of sale (POS) terminals that are running on WIN9x and are connected to a Novell 4.11 server through a local Ethernet network. The remote locations have access to the companies Microsoft office server that houses the companies inventory spreadsheet and database through 56k modems. Proposed System Requirements The proposed system requirements for Kudler Fine Foods were developed based on the need for a complete overhaul of their current system. The areas that we are looking at are: * Interface – Our team will be designing a new user interface (UI) that will be straightforward and easy to use. The aim will be to create a system that does not require much learning to reduce downtime for training. * Modules – The new system will be split into multiple modules that different departments will have access to, but all modules will tie into the central server. The exact specifications for each module will be determined after we have an information gathering session with Kudlers managers and employees. * Infrastructure – Everything will be designed from the ground up, so we are completely updating their infrastructure to take into account the stress that the new system will be applied to, the fact that they will be integrating a new customer loyalty program, modern security standards, and improved internet speed and access. * Security...
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...Week Five Team Assignment Learning Team A University of Phoenix November 01, 2010 Week Five Team Assignment * Questions 1 – 22 on page 487 of Chapter 13, “Transition to the New System”, in System Analysis and Design. 1. What are the three basic steps in managing organizational change? Organizational change, first defined by Kurt Lewin, states that the three steps of for organizational change are: unfreeze, move, and refreeze. This summarizes a process of changing employee habits. Unfreeze breaks old and sometimes bad habits. Move is the transition to the new process that alters attitudes and defrays resistance to change. Freeze is the process of ingraining new habits and making them permanent. Methods for assisting this process are system support and system improvement. 2. What are the major components of a migration plan? A. Prepare the Business a. Determine the Best Conversion Strategy b. Create Business Contingency Plans B. Prepare the Technology a. Install Hardware b. Install Software c. Convert Data C. Preparing the People a. Revise management policies b. Asses costs and benefits c. Motivate Adoption d. Conduct Training 3. Compare and contrast direct conversion and parallel conversion. Users are more comfortable with a parallel conversion and the business is less likely to have problems with system crashes and data-dumps. A. Direct Conversion A direct change is...
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...Riordan Human Resources Service Request BSA/375 9/23/2013 Chief Operating Officer Hugh McCauley has submitted a service request to acquire software that unifies the operations of Human Resources. Currently implemented is an HRIS which is disjointed, using multiple formats and platforms that are stored locally and not in a centralized database. This organizational structure causes delays in data processing, report generation, information acquisition, and decision making. The organizational chaos immediately creates issues and unnecessary work load on the Human Resources staff and their superiors they report to, such as the Hugh McCauley. The first task in defining software feature requirements is speaking with the Human Resource department, payroll, accounting, legal, and upper level management. Each of these roles requires specific forms of information generated by the Human Resources department. The software performs functions based on processes, which are created from specific information needs. Creating software that makes the client (Riordan Manufacturing) happy means understanding their business processes & how this information needs to interact between each role within the company. A report generated by payroll that passes through human resources, then to the chief operating officer may go through several modifications as data is processed, added, and removed. The methods used to gather specific requirements for software processes include personal interviews...
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...Service Request SR-kf-013 Team D BSA/375 July 6, 2015 Dr. Cheryl Mason Service Request SR-kf-013 Introduction Kudler Fine Foods (KFF), an upscale specialty gourmet foods shop with three locations (La Jolla, Del Mar and Encinitas), has documented interest in the development of a Frequent Shopper Program to allow enhanced information management by tracking customer-purchasing trends. This request is in an effort to boost revenue, increase loyalty, and maximize profitability of KFF’s consumers. Providing a loyalty points system to offer incentives for customer loyalty can be an effective way to collect valuable customer data including future purchasing needs Scope The scope of the project itself will include developing methods to track and analyze customer purchases, collect customer information, reward customers for their loyalty to Kudler, as well as determine a process to base inventory decisions on customer purchase data. These types of systems are very common in most grocery store chains around the world offering discounts on in store products, however KFF is determined to cater to the demographic of their shoppers by taking this program a step further. The system specific to KFF needs, includes a reward points system designed to provide the customer exclusive offers on both in store products and with third party partners. This system will be designed to store customer data while providing reward points to be used for purchases both in-store...
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...Website Critique Name: [ Crispin Misquita ] [ ] [ ] Course: BSA/375 - FUNDAMENTALS OF BUSINESS SYSTEMS DEVELOPMENT Date: 09/26/2011 Instructor: KEN MURPHY Manage to focus users’ attention As web-sites provide both static and dynamic content, some aspects of the user interface attract attention more than others do. Obviously, images are more eye-catching than the text — just as the sentences marked as bold are more attractive than plain text. The human eye is a highly non-linear device, and web-users can instantly recognize edges, patterns and motions. This is why video-based advertisements are extremely annoying and distracting, but from the marketing perspective they perfectly do the job of capturing users’ attention. Humanized.com perfectly uses the principle of focus. The only element which is directly visible to the users is the word “free” which works attractive and appealing, but still calm and purely informative. Subtle hints provide users with enough information of how to find more about the “free” product. Focusing users’ attention to specific areas of the site with a moderate use of visual elements can help your visitors to get from point A to point B without thinking of how it actually is supposed to be done. The less question marks visitors have, the better sense of orientation they have and the more trust they can develop towards the company the site represents. In other words: the less thinking needs to happen behind the scenes, the better is...
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