...Ashford University Business Research Methods and Tools BUS 642 Professor Janice Johnson April 30, 2012 Assignment Two A Competitive Coup in the In-Flight Magazine A & B: What are the most prudent decisions she can make about her responsibilities to herself and others? What are the implications of those decisions even if there is no violation of law or regulation? The most important item to consider in this scenario is that of ethics. Ethics are defined as “norms or standards of behavior that guide moral choices about our behavior and our relationships with others” (Cooper & Schindler, 2011, p. 32). One of the goals of ethics in research are to make sure that no harm or consequences come from research activities (Cooper & Schindler, 2011). In this scenario, there are several harms and consequences that can occur from the usage of the found information. To begin, there is the problem foresaw by the manager. AutoCorp’s new ethical policy regarding competitor’s information may be pertinent to this information. If an employee in possession of such information is required to return the data or face dismissal, the consequence is not just for the manager (firing) but also for the company (having to replace said employee). This implies a monetary issue for both parties. The manager may rationalize this found information as existing in a gray area of policy, but the question would remain to the consequences of usage. When in question, it would be the wise decision...
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...A PROJECT REPORT ON “HR POLICIES AND ITS IMPLEMENTATION” AT “HERITAGE FOODS INDIA LIMITED” PREFACE Human resource management is concerned with people element in management. Since every organization is made up of people, acquiring their services, developing their skills/ motivating to high level of performances and ensuring that they continue to maintain their commitments to the organization which are essential to achieve organizational objectives. This project is meant to know the Human Resource Policies in the organization. The HR Policies are a tool to achieve employee satisfaction and thus highly motivated employees. The main objective of various HR Policies is to increase efficiency by increasing motivation and thus fulfill organizational goals and objectives. The objective is to provide the reader with a framework of the HR Policy Manual and the various objectives that the different policies aim to achieve. The main focus was on the managerial levels of employees in HERITAGE FOODS INDIA LIMITED. ACKNOWLEDGEMENT This report is an outstanding prospect to convey my gratefulness to those many people whose timely help and guidance went a long way in finishing this project work from commencement to achievement. I would like to express my sincere thanks to Mr. Nitin V Asalkar (Sr. Manager-Human Resource and Administration) for giving me an opportunity to explore the practical knowledge practiced by...
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...relentless dedication in order to see me through with my proposal development. In addition, I would also like to thank them for their guidance, support, feedback and timely response to my assignments. I would also like to thank my family and my friends for their encouragement and support throughout the research period. May the good Lord bless you abundantly! DECLARATION I hereby declare that the study of The Integration of culture and leadership of Human Resource Management role in Nakumatt: A case study of Eldoret town is my own original work written in partial fulfillment of the course MGMT 492, Research methods II. I am submitting this research to the University of Eastern Africa, Baraton, School of Business, and Department of Management. This work has not been presented anywhere else. Name: Namakula Hellen Walusimbi Student ID: SWALHE1031 Signature:............................................. Date....................................... SUPERVISOR’S DECLARATION Name: MRS. MIYAYO YUNIA Signature:............................................. Date....................................... Approval Sheet This research titled: “The Integration of culture and leadership of Human Resource Management role in Nakumatt: A case study of Eldoret town.” written and submitted by Namakula...
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...Training Package | BSB07 - Business Services Training Package | Course Name: | BSB40507 Certificate IV in Business Administration | Unit Name: | BSBHRM405A Support the recruitment, selection and induction of staff (2015) | Student Number | | Student Name | Johanna Maria Gil Beleno | Current Address | 105 Crown St, Darlinghurst, Sydney, NSW, 2010 | Email | johana_gb@hotmail.es | Assessor Name: | | Result | Individual Assessments result | Assessment 1 | S NS | Final Result | C | | | Assessment 2 | S NS | | | | | Assessment 3 | S NS | | NC | Assessor Signature | | Date | | Feedback to Student | | I have received the Assessment Feedback on _________________________(Date) | Students Signature | | Assessor Signature | | Date | | Result to Wisenet by: | | Date | | Assessment Task 1: Human resources lifecycle test Submission details Student’s Name | | Assessor’s Name | | Performance objective Students will be able to identify the key phases of the ‘human resources lifecycle’, and the place of recruitment and selection in that process. Assessment description For this Assessment Task, you are required to complete the questions below that have been provided by the assessor. Procedure 1. Complete the written test. Specifications Assessors will be looking for a minimum of three HR activities for each of the five stages of the lifecycle. You are required to complete a written questionnaire, demonstrating...
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...qwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwer...
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...possible. Those sponsor directors initially started the journey with only taka 3.4 crore worth of capital, which now is a respectable taka 330.77 crore of capital & reserve. It is among very few local banks which do not tend to follow the traditional, decentralized, geographically managed, branch based business or profit model. The bank holds 12th position among all the private sector banks in accordance to highest growth sector due to the dismal performances of government banks.According to the definition of human resources planning, it is a process that identifies current and future human resources needs for an organization to achieve its goals. It should serve as a link between human resources management and the overall strategic plan of an organization, and City Bank, apparently, is focusing on right placement of its major resource – human resources. The bank believes in putting the right people at the right place. In maximum part of the year 2010, 2,685 employees worked together to make possible the technological advancement, extension and innovation that has set to achieve and to anticipate the customers’ needs and ensure their satisfaction. | The bank manages its business and operation vertically from the head office in Gulshan, Dhaka. The bank currently has 90 online branches and 10 SME service centers and 2 SME/Agri...
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...OPERATIONAL PLAN BSBMGT515A Table of contents 1. Introduction (1) 2. Operational planning within The Iconic (2) 3. Components of operational plan (3) 4. Budgets (4) 5. Forecasts (5) 6. Environmental Scanning (6) 7. Key performance indicators (7) 8. Acquire Resources (8) 9. Monitor Operational Performance (9) 10. Monitor and review operational performance (10) 11. TOWs analysis on The Iconic (11) 12. Summary (12) 13. Reference list (13) Introduction (1) Planning means factoring in all aspects of what needs to happen in the future in order to ensure that it all gets done in the time available. In a business environment we use operational plans to ensure that targets are met within given timeframes and to satisfactory quality standard. There are three types of plan used at different levels within an organisation: * Strategic plan * Business plan * Operational plan The strategic plan is developed for long-term planning and covers a period of about five years. The strategic plan specifies the missions and goals of the organisation including decisions on how resources, both capital and human, will be allocated to meet organisational goals. A business plan sits between the highest-level plan (the strategic plan) and the operational plan. A business plan is a formal statement of a set of business goals and objectives that are to be achieved to meet the strategic objectives of the organisation. The business plan...
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...MBA : UNIT1 Teaching Notes : 1. Definition of Research 2. Business Research 3. Features of a Good Research Study 4. Areas of Business Research 5. How to start Business Research 6. Business Research Analysis : Basic Steps 7. Business Research Problem 8. Primary Business Information 9. Research Proposal ( also in Unit2) 10. Research Methods versus Methodology 11. Types of Research 12. Functions of Business Research 13. Relevance of Business Research to Managers 14. Need to perform Business Research 15. Managerial Effectiveness and Research 16. Management Consultant 17. The Building Blocks of Science in Research 18. Induction & Deduction in Business Research 19. The Case Study as a Research Method 20. Case Study to Assess Business Situations 21. Difference between the case method and a case study? 22. Business Research Topics 23. Business Research in the 21st Century Definition of Research Research in common parlance refers to a search for knowledge. Once can also define research as a scientific and systematic search for pertinent information on a specific topic. In fact, research is an art of scientific investigation. The Advanced Learner’s Dictionary of Current English lays down the meaning of research as “a careful investigation or inquiry specially through search for new facts in any branch...
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...leave reporting Overtime Performance reviews Dress code | Personal conduct standards Progressive disciplinary actions Security Confidentiality Safety Emergency procedures Visitors E-mail and Internet usage | ADMINISTRATIVE PROCEDURES | 4. [ ] Review general administrative procedures. | (Human Resources) | Office/desk/work station Keys Mail (Incoming and Outgoing) Shipping (FedEx, Airborne and UPS) Business cards Purchase requests | Telephones Building access cards Conference rooms Picture ID badges Expense reports Office supplies | INTRODUCTIONS AND TOURS (Facilities) | 5. [ ] Give introductions to department staff and key personnel during tour. 6. [ ] Tour of facility, including: | | Rest rooms Mail rooms Copy centers Fax machines Bulletin board Parking | Printers Office supplies Kitchen Coffee/vending machines Water coolers Emergency exits | POSITION INFORMATION (Manager) | 7. [ ] Introductions to team and department staff. 8. [ ] Review initial job assignments and training plans. 9. [ ] Review job description and performance expectations and standards. 10. [ ] Review job schedule and hours. 11. [ ] Review payroll timing, time cards (if applicable), policies and procedures. | | | | COMPUTERS (Information Services) | 12. [ ] Hardware and software review, including: | | E-mail Intranet MS Office suite | Internet...
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...study. I acknowledge my sincere thanks to Director General Dr. Sanjay Srivastava, for providing necessary facilities & help for the study. Last but not the least, I feel indebted to my parents & friends who have provided help directly or indirectly in completion of this project. Also my special thanks to everyone in ICICI direct for their help & cooperation for the achievement of this goal. And a word of thanks to all those who remained unmentioned but contributed in some way or the other. They all may not be mentioned but no one is forgotten. Payal Gagneja A0101908398 CERTIFICATE This is to certify that Payal Gagneja, student of Master of Business Administration (MBA), class of 2010, Amity University Enroll No.A0101908398 has undertaken the Summer Internship Training at ICICI Securities, Chandigarh, for the period May 13th 2009 to 13 July 2009. She has worked under my guidance for the Project Title Talent Management & the practices at ICICI in...
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...A Summer Training Project Report On “ANALYSIS OF PERFORMANCE APPRAISAL SYSTEM IN DSCL” Submitted for partial fulfilment of requirement for the award of degree Of Master of Business Administration Of R.A. PODAR INSTITUTE OF MANAGEMENT, UNIVERSITY OF RAJASTHAN, JAIPUR Session 2011-13 Supervision by: Submitted by: PREETI JHALA 08/8874 MBA(SM)Sem III 2013 FACULTY OF MANAGEMENT STUDIES UNIVERSITY OF RAJASTHAN Acknowledgement “Life is a journey to excellence. Every mile stone that one reaches during this eternal journey is only with the guidance, help and support of near and dear ones and reaching the end of this report of mine is no exception.” I hereby, take the opportunity of expressing my heartfelt gratitude and thanks to MR. TULI , Sr. Manager (HRD) DCM SHRIRAM CONSOLIDATED LMITED, the organisation without whose guidance, support and help, this study could not have been accomplished. I offer my sincere thanks to all the employees of DSCL because without their critical support...
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...Human Resources January 2013 intake Part-time number of words: 3519 Table of Contents I. Introduction 3 UK labour market, HR planning and labour turnover in the current UK economic climate 3 Staff turnover 4 II. Stages of the recruitment and selection process 4 Step 1: Determine if there is a vacancy (Taylor 2005) 5 Step 2: Job analysis (Taylor 2005) 5 Step 3: Job description and person specification (Taylor 2005); 6 Step 4: Application form (Taylor 2005) 7 Step 5: Recruitment methods and media (Taylor 2005) 8 Step 6: Advertising (Taylor 2005) 9 Step 7: Selection methods (Taylor 2005) 9 Step 8: Appointment & induction (Taylor 2005) 11 III. Conclusion 12 IV. List of references 13 Annex 1: Sample of Call Center employee Job Description 14 Annex 2: Sample of Person Specification for Customer Contact Centre Agent 16 Annex 3: Online job advert sample 17 I. Introduction The purpose of this essay is to outline and explain the process of recruitment and selection for hiring 10 call centre employees in a newly formed customer services department in an IT medium-sized company. Specific recruitment and selection theory from different authors will be approached and linked to the relevant environment including call centres, medium-sized IT company and the UK recession context. The essay will take a look at the HR planning, labour turnover by different authors and will be linked to call centres as well as the current economic context. Then recruitment and selection...
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...Services----------------------------------------------------------------------6-7 Inside Apollo------------------------------------------------------------------------------------------------8-9 The need for change---------------------------------------------------------------------------------------9-10 Talent management practice Findings----------------------------------------------------------------10-11 Apollo’s Induction program----------------------------------------------------------------------------11-14 Suggestions--------------------------------------------------------------------------------------------------14 Conclusion------------------------------------------------------------------------------------------------14-16 Appendix------------------------------------------------------------------------------------------------------17 References----------------------------------------------------------------------------------------------------18 Introduction Going forward, companies are faced with an array of challenges. They have to focus on costs cutting, evaluating and reevaluating business strategies and developing leadership competencies for top executives. To keep employees happy and for a company to thrive, employers must manage their talents; implement effective compensation and rewards strategies. Apollo Information Services, Inc. (AISI) is the largest medical coding and billing company in Southwest Florida. It is recognized in the community as a...
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...Function 2: Recruitment and selection of employees Recruitment of staff should be preceded by: An analysis of the job to be done (i.e. an analytical study of the tasks to be performed to determine their essential factors) written into a job description so that the selectors know what physical and mental characteristics applicants must possess, what qualities and attitudes are desirable and what characteristics are a decided disadvantage; • In the case of replacement staff a critical questioning of the need to recruit at all (replacement should rarely be an automatic process). • Effectively, selection is 'buying' an employee (the price being the wage or salary multiplied by probable years of service) hence bad buys can be very expensive. For that reason some firms (and some firms for particular jobs) use external expert consultants for recruitment and selection. • Equally some small organizations exist to 'head hunt', i.e. to attract staff with high reputations from existing employers to the recruiting employer. However, the 'cost' of poor selection is such that, even for the mundane day-to-day jobs, those who recruit and select should be well trained to judge the suitability of applicants. The main sources of recruitment are: • Internal promotion and internal introductions (at times desirable for morale purposes) • Careers officers (and careers masters at schools) • University appointment boards • Agencies for the unemployed • Advertising...
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...Introduction Hiring / Recruitment process and policies implemented within any organization is every important factor as far as the ultimate success of the organization is concerned. Implementation of recruitment policy & procedures within any organization is very important for long term Employee retention and satisfaction. Good HR polices within any organization gives many benefits such as; a. In time availability of competent human resource. b. Attracting competent human resource within or outside the organization. c. Tracking of recruitment process. Main emphasis of the project is to highlight and to find out the HR policies / practices being followed within the bank and the good practices for Employee retention being used in industry as a whole. Following traits will be analyzed within the target Bank; a. Over-all job satisfaction level b. Evaluation system c. Training and work load d. Supervisor behavior e. reprimands and discussion sessions f. Achievements are Acknowledge and rewarded or not. g. Quality and service standards h. Over-all quality evaluation gives a high standard of the organization Askari Bank aims to be organized for consistently providing service quality to its customers. Customers have expectations or standards for quality delivery of service and they constantly assess the bank against other competitors. For service performance to be...
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